The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Case Budget Adherence
Managing the legal spend for your assigned matters against agreed-upon budgets.
Target · Within 10% variance of approved budget If a litigation matter has an approved budget of £250,000 for the year, your actual spend should be between £225,000 and £275,000. Going over without a clear, pre-approved reason is a problem.
Litigation Success Rate (Dispositive Motions)
The percentage of dispositive motions (e.g., summary judgment, motion to dismiss) you lead that are decided in favour of our client.
Target · >70% success rate Out of 10 summary judgment motions you've led this year, 8 were granted in our favour, or resulted in a favourable settlement directly attributable to the motion. We're looking for good judgment and strong arguments here.
New Client Work Generated
The value of new legal work you directly originate or significantly contribute to bringing into the firm/department (for law firm track).
Target · >£100,000 in new annual client work You brought in a new MRO client for regulatory advice worth £60,000, and your networking led to a new aircraft leasing dispute valued at £80,000. That's £140,000, which is great.
Client Satisfaction Score
Feedback from key clients on your responsiveness, quality of advice, and overall management of their matters.
Target · Average score of 4.5/5 or higher After a major transactional deal, the client's Head of Legal rates your performance as 'excellent' across the board, specifically praising your commercial acumen and proactive communication.
Strategic Case Development
Your ability to develop and articulate a clear, compelling, and commercially sound legal strategy for complex matters.
- Partners consistently adopt your proposed strategies
- clients explicitly praise your strategic thinking in feedback
- your strategies demonstrably lead to favourable outcomes (e.g., early settlements, successful negotiations). You're not just reacting
- you're planning several moves ahead.
Mentorship & Team Development
The effectiveness of your guidance and support for junior associates and paralegals working on your matters.
- Junior team members consistently meet their performance goals
- they seek you out for advice and guidance
- positive feedback from juniors in their own performance reviews about your support
- demonstrable improvement in their legal skills and understanding of aviation law. You're building up the next generation, which is huge for us.
Client Relationship Management
How well you build and maintain strong, trusting relationships with key clients, becoming their go-to legal advisor.
- Clients proactively contact you for advice on new issues
- you're invited to client internal meetings
- clients provide positive, unsolicited feedback about your service
- you can anticipate client needs before they even ask. They see you as a part of their team, not just an external lawyer.
Risk Anticipation & Mitigation
Your foresight in identifying potential legal or commercial risks for clients and proposing proactive solutions.
- You flag emerging regulatory changes before they impact clients
- you identify potential litigation exposures in transactional work and structure deals to minimise them
- your advice helps clients avoid costly mistakes. You're essentially a legal crystal ball, but with evidence.