The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Contract Review Turnaround Time (Standard NDAs/SOWs)
The average time it takes you to complete a first-pass review of standard non-disclosure agreements (NDAs) or statements of work (SOWs) against our established playbook.
Target · Under 48 hours for 90% of requests You receive 10 standard NDA review requests in a month. 9 of them are returned within 48 hours, with one taking 55 hours due to a complex query you escalated. That's a 90% success rate.
Accuracy of Legal Research Summaries
The percentage of legal research summaries that accurately capture the key legal principles and facts, without factual errors or significant omissions, as verified by a senior lawyer.
Target · 95% accuracy rate You summarise 8 pieces of case law for a memo. Your Corporate Counsel reviews them and finds one minor omission in one summary, resulting in a 90% accuracy for that batch. We'd then look at why.
Corporate Record Maintenance Compliance
The percentage of corporate filings (e.g., Companies House updates, board resolutions) that are completed accurately and on time, following internal processes and statutory deadlines.
Target · 100% compliance for all assigned tasks You're responsible for filing 5 annual confirmations and 2 director changes with Companies House. All 7 are filed correctly and before their deadlines. Perfect score.
Volume of Matters Supported
The number of distinct legal matters or projects you've actively supported, from initial intake to closing, within a given quarter. This shows your capacity and breadth of exposure.
Target · Support 50+ unique matters per quarter In Q1, you helped with 25 contract reviews, 15 research tasks, and 10 corporate governance updates. That's 50 matters, hitting the target.
Proactive Learning & Initiative
How quickly you pick up new legal concepts, internal processes, and software tools, and your willingness to take on new challenges without constant prompting.
- Asking thoughtful questions (not just 'what do I do?'), independently seeking out training resources, suggesting minor process improvements, taking notes diligently, needing less supervision over time on recurring tasks.
Adherence to Internal Processes & Playbooks
Your ability to consistently follow established legal playbooks, templates, and internal guidelines for routine tasks, ensuring consistency and reducing errors.
- Consistently using the correct contract templates, correctly applying the NDA playbook, following the matter opening procedure every time, few errors flagged during review by senior staff.
Quality of Written & Verbal Communication
How clearly and concisely you communicate legal information, both in writing (emails, summaries) and verbally, especially when asking questions or reporting back on tasks.
- Emails are well-structured and easy to understand, research summaries are clear and to the point, you ask clarifying questions before starting a task, you articulate issues clearly when escalating.
Team Collaboration & Support
Your willingness to help out other team members when needed, share information, and contribute positively to the overall team environment.
- Offering to assist colleagues with workload, sharing useful articles or insights, participating actively in team meetings, being responsive to requests from other team members.