The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Associate Change Analyst (L1)
1-2 yearsSkills to master
- Mastering foundational communication drafting, basic project support, data entry for readiness assessments, and learning our core change methodologies from templates.
You're ready to move on when
- Consistently delivers high-quality drafts of communications and training materials with minimal supervision.
- Proactively identifies and flags potential issues or questions to senior colleagues.
- Demonstrates a solid understanding of our internal change management framework.
- Receives positive feedback from project teams for reliable support.
- 2
Project Coordinator / Project Support Officer
2-3 yearsSkills to master
- Strong project coordination, stakeholder communication, basic risk identification, and understanding of project lifecycles. You'll have experience managing small project tasks end-to-end.
You're ready to move on when
- Successfully managed timelines and deliverables for small project workstreams.
- Demonstrates strong organisational skills and attention to detail in project documentation.
- Has experience communicating project updates to various internal stakeholders.
- Shows a keen interest in the 'people side' of project delivery beyond just technical tasks.
- 3
HR Generalist / HR Coordinator
2-4 yearsSkills to master
- Employee engagement, internal communications, training delivery, and understanding of organisational culture. You'll have experience supporting people through various changes.
You're ready to move on when
- Has successfully developed and delivered internal communications or training programmes.
- Demonstrates strong empathy and understanding of employee concerns during change.
- Has experience influencing and advising internal stakeholders on people-related matters.
- Shows a structured approach to problem-solving within the HR domain.


