The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Data Entry Accuracy
How many errors you make when inputting incident details, training completions, or inspection findings into our EHS system.
Target · >99% accuracy rate If you enter 100 incident records, we'd expect no more than one minor data error (e.g., a typo in a name, an incorrect date format). Missing a critical field entirely would be a bigger issue, of course.
Timeliness of Record Updates
How quickly you process and update essential safety records once you receive them.
Target · All incident reports logged within 24 working hours; training records updated within 48 working hours. An incident report lands on your desk on Monday morning. We'd expect it to be fully entered into Intelex by Tuesday morning at the latest. If a training course finishes on Friday, the attendance should be in the LMS by Tuesday.
Document Control Adherence
How well you follow our established procedures for filing, versioning, and archiving safety documents.
Target · 100% adherence to document control protocols; zero instances of incorrect versions being used. When you upload a revised safety procedure to SharePoint, you ensure it's in the correct folder, the old version is archived, and the version number is updated exactly as per our policy. No one should ever accidentally use an out-of-date form.
Task Completion Rate
The percentage of assigned administrative tasks (e.g., scheduling meetings, ordering PPE, preparing basic reports) that you complete on time.
Target · >95% of tasks completed by their agreed deadline. If you're asked to schedule 10 toolbox talks for the month, we'd expect at least 9 of them to be booked and confirmed by the deadline you've agreed with your manager.
Adherence to Procedures
This is about following the rules, even when no one's watching. It's about showing you understand why we have processes and sticking to them.
- You consistently follow checklists and templates without needing reminders. Your manager trusts you to handle routine tasks independently because they know you'll do it by the book. You ask clarifying questions when a procedure isn't clear, rather than guessing.
Proactive Learning & Engagement
How much you lean into learning about health and safety, asking questions, and showing initiative to understand the 'why' behind the 'what'.
- You actively participate in team meetings, asking thoughtful questions. You're keen to shadow colleagues on site visits or incident investigations. You take advantage of internal training opportunities and share interesting articles or insights you've found (relevant ones, not just random internet stuff!).
Support & Collaboration
How well you work with your immediate team and other departments, offering help and being a reliable point of contact for basic H&S queries.
- Colleagues say you're approachable and helpful when they need assistance with a form or finding a document. You respond to internal emails promptly and professionally. You offer to help out when a team member is swamped, even if it's not strictly 'your' job.
Attention to Detail
Spotting the small things that others might miss, especially in data and documentation. This is crucial for compliance.
- You catch a typo in a report before it goes out. You notice a missing signature on a permit. When reviewing a list, you spot a duplicate entry or an inconsistency that needs checking. You're the person who sees the decimal point that's out of place.
