Focus Awards Limited · RQF Level 2

Focus Awards Level 2 NVQ Certificate In Active Leisure, Learning and Well-Being Operational Services (RQF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits25
  • Guided learning145 hours
  • Units in this qualification28

Awarded by Focus Awards Limited · on the Ofqual register

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Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

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What you’ll learn

What each unit actually teaches you to do

Aimed at those in operational services roles within active leisure, learning and well-being environments, this qualification allows learners to demonstrate skills in areas such as site maintenance, caravan management, and ensuring site security and safety. Successful candidates will be able to operate plant and equipment safely and effectively.

These are the units Focus Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Carry out maintenance and minor repairsReal unit · Focus Awards Limited
You'll understand how to prepare for and carry out maintenance and minor repairs safely and effectively. The unit covers health and safety precautions, use of personal protective equipment, tool selection, and practical repair techniques.

What you'll be able to do

  • Understand how to prepare to carry out maintenance and minor repairs safely
  • Understand how to prepare to carry out maintenance and minor repairs effectively
  • Understand how to carry out maintenance and minor repairs according to established procedures
  • Prepare to carry out maintenance and minor repairs, selecting appropriate tools and equipment
  • Carry out maintenance and minor repairs to a satisfactory standard
Check and maintain sport/play surfaces and equipmentReal unit · Focus Awards Limited
This unit provides learners with the knowledge and skills to check and maintain sport and play surfaces, equipment, and perimetres. You'll identify hazards, conduct safety checks, report defects, and perform routine maintenance to ensure safe and functional facilities.

What you'll be able to do

  • Describe how to check sites, surfaces, equipment and perimeters for safety and maintenance requirements
  • Check sites, surfaces, equipment and perimeters for safety and maintenance requirements
  • Demonstrate the checking of sites, surfaces, equipment and perimeters for safety and maintenance requirements
  • Describe how to maintain sites, surfaces, equipment and perimeters, in accordance with manufacturer's guidelines and organisational procedures
  • Demonstrate the maintenance of sites, surfaces, equipment and perimeters, in accordance with manufacturer's guidelines and organisational procedures
Check and service activity equipmentReal unit · Focus Awards Limited
You'll develop the ability to check and service activity equipment by identifying maintenance needs, following manufacturer guidelines, and adhering to safety regulations. The unit covers inspection procedures, recognising damage, and performing necessary servicing tasks.

What you'll be able to do

  • Understand how to check and service activity equipment according to manufacturer guidelines and safety regulations
  • Understand how to check equipment for damage, wear and tear, and identify what maintenance is needed
  • Check equipment for damage, wear and tear, and identify what maintenance is needed
  • Understand how to service equipment, including cleaning, lubrication, and minor repairs
  • Service equipment, including cleaning, lubrication, and minor repairs
Clean and tidy facility areasReal unit · Focus Awards Limited
This unit equips learners with the knowledge and skills to clean and tidy facility areas, including sport and recreation spaces. You'll understand cleaning agents, procedures, hazard identification, and efficient tidying methods to maintain safe and presentable environments.

What you'll be able to do

  • Clean facility areas effectively
  • Tidy facility areas efficiently
  • Clean sport and recreation areas according to established procedures
  • Clean sport and recreation areas to meet required standards
  • Tidy sport and recreation areas to maintain a safe and presentable environment
  • Tidy sport and recreation areas ensuring all equipment is stored correctly
Contribute to environmental conservation in active leisure and recreationReal unit · Focus Awards Limited
It teaches you to contribute to environmental conservation within active leisure and recreation by understanding sustainable resource management and ecological practices. You'll identify environmental impacts and apply relevant legislation and guidelines to support conservation efforts.

What you'll be able to do

  • Contribute to environmental conservation in active leisure and recreation
  • Contribute to managing resources in a sustainable way
  • Contribute to managing resources in a sustainable way
  • Contribute to the good ecological management of outdoor areas
  • Contribute to the good ecological management of outdoor areas
  • Provide information and advice on environmental issues
  • Provide information and advice on environmental issues
Deal with substances hazardous to healthReal unit · Focus Awards Limited
This unit provides learners with knowledge of procedures for dealing with substances hazardous to health, including safe handling, storage, and reporting incidents. You'll apply workplace procedures and use personal protective equipment appropriately.

What you'll be able to do

  • Know the procedures for dealing with substances hazardous to health in a workplace environment
  • Safely handle substances hazardous to health, in line with workplace procedures
  • Handle substances hazardous to health safely, following established procedures and guidelines
  • Store substances hazardous to health correctly, in accordance with relevant regulations and workplace policies
  • Store substances hazardous to health in the designated areas, adhering to safety guidelines and organisational procedures
Give customers a positive impression of yourself and your organisation.Real unit · Focus Awards Limited
You'll learn to create a positive impression on customers by establishing rapport, responding appropriately to enquiries and complaints, and communicating effectively. The unit emphasises customer-centred service and professional representation of the organisation.

What you'll be able to do

  • Establish rapport with customers
  • Respond appropriately to customers
  • Communicate information to customers
  • Understand how to give customers a positive impression of themselves and the organisation
Maintain grounds of premises and facilitiesReal unit · Focus Awards Limited
This unit covers routine maintenance of grounds and facilities, including environmental considerations. You'll carry out maintenance tasks according to instructions, remove debris and litter, and use appropriate tools and equipment safely.

What you'll be able to do

  • Carry out routine maintenance of grounds and facilities, and understand the appropriate environmental conditions for performing these tasks
  • Carry out maintenance tasks according to given instructions, ensuring adherence to safety procedures and quality standards
  • Understand the importance of removing debris and litter from the grounds, and know how to do so effectively
  • Remove any unwanted debris and litter from the designated areas as instructed, maintaining a clean and safe environment
Maintain site security and safetyReal unit · Focus Awards Limited
You'll gain understanding of site security and safety principles including access control, perimetre security, surveillance, hazard identification, risk assessment, and emergency procedures. The unit includes carrying out site security monitoring and reporting breaches.

What you'll be able to do

  • Understand the principles of site security, including access control, perimeter security, and surveillance
  • Understand the principles of site safety, including hazard identification, risk assessment, and emergency procedures
  • Carry out site security monitoring according to instructions, identifying and reporting any breaches or suspicious activity
  • Understand how to monitor security systems, including CCTV, alarms, and access control systems
  • Carry out the appropriate checks on security equipment, such as locks, gates, and barriers, to ensure they are in good working order
  • Carry out the appropriate checks on emergency equipment, such as fire extinguishers, first aid kits, and emergency lighting, to ensure they are readily available and functional
Maintain the safety of the ice rink environment and its usersReal unit · Focus Awards Limited
You'll gain knowledge and skills to prepare and maintain a healthy and safe ice rink environment. The unit includes hazard identification, pre-opening checks, skate issue and maintenance, supervision of activities, and compliance with relevant legislation.

What you'll be able to do

  • Describe how to prepare a healthy and safe ice rink environment, in accordance with organisational procedures and relevant legislation
  • Describe how to maintain a healthy and safe ice rink environment, in accordance with organisational procedures and relevant legislation
  • Demonstrate the preparation of a healthy and safe ice rink environment
  • Demonstrate the maintenance of a healthy and safe ice rink environment
  • Explain the procedures for issuing skates to users
  • Explain the procedures for checking-in skates from users
  • Explain the procedures for maintaining skates
  • Demonstrate the issuing of skates to users
  • Demonstrate the checking-in of skates from users
  • Demonstrate the maintenance of skates
  • Describe how to supervise ice rink activities to ensure user safety
  • Demonstrate the supervision of ice rink activities to ensure user safety
  • Describe the procedures for carrying out ice rink emergency procedures
  • Demonstrate the carrying out of ice rink emergency procedures
Maintain the safety of the pool environment and its usersReal unit · Focus Awards Limited
You'll gain knowledge and practical skills to prepare and maintain a safe pool environment, including hazard identification, water quality management, and supervision of pool activities. The unit also covers emergency procedures and relevant health and safety legislation.

What you'll be able to do

  • Describe how to prepare a healthy and safe pool environment, in accordance with organisational procedures and relevant legislation
  • Describe how to maintain a healthy and safe pool environment, in accordance with organisational procedures and relevant legislation
  • Demonstrate the preparation of a healthy and safe pool environment
  • Demonstrate the maintenance of a healthy and safe pool environment
  • Describe how to supervise pool activities to ensure user safety
  • Demonstrate the supervision of pool activities to ensure user safety
  • Describe the procedures for carrying out pool emergency procedures
  • Demonstrate the carrying out of pool emergency procedures
Monitor and maintain electrical and plumbing servicesReal unit · Focus Awards Limited
You'll gain knowledge and skills to safely prepare for and carry out basic electrical and plumbing maintenance. The unit covers hazard identification, use of personal protective equipment, system isolation procedures, and adherence to health and safety regulations.

What you'll be able to do

  • Explain how to safely prepare to carry out plumbing and electrical maintenance, in accordance with health and safety regulations
  • Safely prepare to carry out plumbing and electrical maintenance, in accordance with health and safety regulations
  • Describe how to carry out basic electrical maintenance according to instructions
  • Describe how to carry out basic plumbing maintenance according to instructions
  • Carry out basic electrical maintenance according to instructions
  • Carry out basic plumbing maintenance according to instructions
  • Explain how to carry out post-maintenance checks to ensure effective operation
  • Carry out the necessary post-maintenance checks to ensure effective operation
Operate plant to maintain the quality of pool waterReal unit · Focus Awards Limited
This unit provides learners with knowledge and skills to operate plant equipment for maintaining pool water quality. You'll safely start up, shut down, maintain plant, and ensure water quality while following manufacturer instructions and safety procedures.

What you'll be able to do

  • Understand how to operate plant to maintain the quality of pool water, following manufacturer instructions and safety procedures
  • Understand how to start up and shut down plant equipment safely and efficiently
  • Start up and shut down plant equipment safely and efficiently
  • Understand how to maintain plant in working order, including routine checks, cleaning, and minor repairs
  • Maintain plant in working order, including routine checks, cleaning, and minor repairs
  • Understand how to ensure the quality of water through testing, chemical treatment, and filtration
  • Ensure the quality of water through testing, chemical treatment, and filtration
Operate plant to provide and maintain an ice surfaceReal unit · Focus Awards Limited
This unit provides learners with knowledge of operating and maintaining ice plant and ancillary equipment to produce and sustain a consistent ice surface. You'll understand ice formation principles, plant component functions, monitoring techniques, and maintenance procedures.

What you'll be able to do

  • Operate plant to provide a consistent ice surface
  • Operate plant to maintain a consistent ice surface
  • Maintain ice plant according to manufacturer's guidelines
  • Maintain ice plant to ensure optimal performance
  • Maintain ancillary ice rink equipment in working order to ensure safe operation
  • Maintain ancillary ice rink equipment in working order to minimise downtime
  • Ensure the quality of the ice surface meets required standards
  • Ensure the quality of the ice surface for safe and enjoyable use
Prepare hard standings and paths for caravansReal unit · Focus Awards Limited
This unit covers marking out and preparing areas for hard standings and paths, ensuring a stable and level base. You'll apply correct finishes according to design specifications and established procedures.

What you'll be able to do

  • Mark out the area for hard standings and paths accurately, according to the design specifications
  • Prepare the ground for hard standings and paths, ensuring a stable and level base
  • Mark out the area for hard standings and paths, using appropriate tools and techniques
  • Prepare the ground for hard standings and paths, following established procedures
  • Apply the correct finish to hard standings and paths, selecting appropriate materials and techniques
  • Apply the correct finish to hard standings and paths, ensuring a durable and aesthetically pleasing result
Process payments for purchasesReal unit · Focus Awards Limited
You'll gain knowledge of various payment methods and develop skills to accurately calculate purchase totals, including taxes and discounts. The unit enables efficient processing of sales payments using appropriate systems.

What you'll be able to do

  • Know the different methods for processing payments for purchases, including cash, card, and electronic transfers
  • Accurately calculate the total price of customers’ purchases, including any applicable taxes or discounts
  • Process sales payments efficiently and accurately, using the appropriate payment methods and systems
Promote health, safety and welfare in active leisure and recreationReal unit · Focus Awards Limited
This unit covers the promotion of health, safety, and welfare in active leisure and recreation environments. You'll understand relevant legislation, risk assessment and management, hazard identification, and safeguarding procedures to help maintain safe settings for all users.

What you'll be able to do

  • Promote health, safety and welfare in active leisure and recreation environments
  • Control risks in active leisure and recreation activities
  • Help to control risks in the active leisure and recreation environment
  • Help to safeguard and protect children and vulnerable adults within active leisure and recreation settings
  • Help to safeguard and protect children and vulnerable adults within active leisure and recreation settings
  • Deal with injuries and signs of illness in active leisure and recreation
  • Deal with injuries and signs of illness in active leisure and recreation
  • Follow emergency procedures in active leisure and recreation
  • Follow emergency procedures in active leisure and recreation
Provide a facility reception serviceReal unit · Focus Awards Limited
It teaches you to provide a professional and courteous facility reception service. You'll learn to welcome customers and visitors, enrol customers, take bookings, and manage facility availability efficiently.

What you'll be able to do

  • Welcome customers and visitors in a professional and courteous manner
  • Welcome customers and visitors, providing a positive first impression of the facility
  • Enrol customers, collecting necessary information and processing payments accurately
  • Take bookings for facilities and services, managing availability and confirming details with customers
  • Enrol customers, completing registration forms and processing payments efficiently
  • Take bookings for facilities and services, using booking systems and confirming details with customers
Resolve customer service problemsReal unit · Focus Awards Limited
It teaches you to identify and resolve customer service problems by gathering information, evaluating solutions, and taking appropriate action. You'll apply organisational policies to ensure efficient and effective resolution of complaints, queries, and requests.

What you'll be able to do

  • Identify customer service problems promptly and accurately
  • Select the most appropriate solution to resolve customer service problems based on the situation
  • Take action to resolve customer service problems efficiently and effectively
  • Resolve customer service problems in line with organisational policies and procedures
Set up, take down and store activity equipmentReal unit · Focus Awards Limited
You'll gain knowledge and practical skills to safely set up, take down, and store activity equipment. The unit emphasises the importance of safety checks, following manufacturer instructions, and proper handling to maintain equipment integrity and user safety.

What you'll be able to do

  • Set up, take down and store activity equipment
  • Set up equipment
  • Set up equipment
  • Deal with equipment after use
  • Deal with equipment after use
  • Store equipment following use
  • Store equipment following use
Site caravans on parksReal unit · Focus Awards Limited
You'll understand park regulations and safety guidelines for siting caravans, inspect caravans on delivery for damage, and safely move and site caravans using appropriate techniques and equipment.

What you'll be able to do

  • Understand how to site caravans on parks safely and efficiently, adhering to park regulations and safety guidelines
  • Understand how to inspect the caravan on delivery for damage or defects
  • Inspect the caravan on delivery for damage or defects
  • Understand how to move the caravans on the park using appropriate equipment and techniques
  • Move the caravan on the park using appropriate equipment and techniques
  • Understand how to site the caravan and make it ready for use, including connecting services and ensuring stability
  • Site the caravan and make it ready for use, including connecting services and ensuring stability
Support equality and diversity in active leisure and recreationReal unit · Focus Awards Limited
This unit provides learners with knowledge of equality, diversity and inclusion within active leisure and recreation. You'll understand legal requirements, recognise discriminatory behaviour, and develop skills to treat people equally and respectfully.

What you'll be able to do

  • Support equality and diversity in active leisure and recreation
  • Help to treat people equally and in a way that respects diversity
Support other team members in their workReal unit · Focus Awards Limited
You'll learn to support team members by helping new colleagues settle into the workplace and demonstrating how to carry out new tasks. The unit emphasises providing clear instructions and ongoing support within a team environment.

What you'll be able to do

  • Help new team members settle into the workplace, providing information and support
  • Help new team members settle into the workplace, making them feel welcome and part of the team
  • Show team members how to carry out new tasks, providing clear instructions and demonstrations
  • Show team members how to carry out new tasks, providing guidance and support until they are competent
Support the work of the team and organisationReal unit · Focus Awards Limited
This unit covers how learners can support their own team and organisation by understanding their role, effective communication, and organisational values. You'll learn to work collabouratively with colleagues and improve both their own work and that of the organisation.

What you'll be able to do

  • Understand how to support the work of own team and organisation to contribute to overall success
  • Understand how to work effectively with colleagues to achieve shared goals and objectives
  • Work effectively with colleagues to contribute to a positive and productive work environment
  • Understand how to improve own work through reflection and feedback
  • Improve own work to enhance performance and contribute to team success
  • Understand how to help to improve the work of own organisation through suggestions and initiatives
  • Help to improve the work of own organisation by contributing to a culture of continuous improvement
Use and maintain chippers and/or shreddersReal unit · Focus Awards Limited
You'll gain practical skills to safely operate and maintain chippers and shredders in line with health and safety legislation and environmental best practice. The unit covers pre-start checks, safe operation, shut-down procedures, and routine maintenance tasks.

What you'll be able to do

  • Demonstrate the safe use of chippers and/or shredders, in accordance with manufacturer's guidelines and organisational procedures
  • Demonstrate the maintenance of chippers and/or shredders, in accordance with manufacturer's guidelines and organisational procedures
  • Demonstrate working safely and minimising environmental damage when using chippers and/or shredders
  • Describe current health and safety legislation relevant to the use of chippers and shredders
  • Describe environmental good practice relevant to the use of chippers and shredders
Use and maintain non-powered and hand held powered tools and equipmentReal unit · Focus Awards Limited
You'll develop competence in safely using and maintaining non-powered and hand-held powered tools and equipment. The unit covers adherence to health and safety legislation, environmental good practice, and following manufacturer and workplace procedures.

What you'll be able to do

  • Safely use and maintain non-powered tools and hand-held powered tools and equipment, following manufacturer's instructions and workplace procedures
  • Work safely when using tools and equipment, minimising the risk of accidents and environmental damage
  • Correctly use and maintain non-powered tools and hand-held powered tools and equipment, ensuring their safe and effective operation
  • Know the current health and safety legislation and good environmental practices relevant to the use and maintenance of tools and equipment
Use and maintain pedestrian controlled powered equipmentReal unit · Focus Awards Limited
It teaches you to safely use and maintain pedestrian-controlled powered equipment. You'll understand operating principles, perform routine maintenance checks, and minimise risks and environmental damage in compliance with health and safety legislation.

What you'll be able to do

  • Safely use and maintain pedestrian-controlled powered equipment, following manufacturer's instructions and workplace procedures
  • Work safely when using pedestrian-controlled powered equipment, minimising the risk of accidents and environmental damage
  • Correctly use and maintain pedestrian-controlled powered equipment, ensuring its safe and effective operation
  • Know the operating principles of pedestrian-controlled powered equipment, including its components, functions, and limitations
  • Know the current health and safety legislation and environmental practices relevant to the use and maintenance of pedestrian-controlled powered equipment
Use and maintain ride-on powered equipmentReal unit · Focus Awards Limited
You'll develop competence in setting up, using, and maintaining ride-on powered equipment safely and effectively. The unit covers operating principles, health and safety legislation, environmental considerations, and adherence to maintenance schedules.

What you'll be able to do

  • Set up ride-on powered equipment in accordance with manufacturer's instructions and site requirements
  • Use ride-on powered equipment safely and effectively for the intended purpose
  • Maintain ride-on powered equipment according to the maintenance schedule and manufacturer's guidelines
  • Work safely when using ride-on powered equipment, adhering to health and safety regulations
  • Minimise environmental damage when using and maintaining ride-on powered equipment
  • Use ride-on powered equipment for different tasks and terrains
  • Maintain ride-on powered equipment to ensure optimal performance and longevity
  • Know the operating principles of the engine and other key components of powered equipment
  • Know the current health and safety legislation relevant to the use of ride-on powered equipment
  • Know the principles of environmental good practice related to the use and maintenance of ride-on powered equipment

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Carry out maintenance and minor repairsCheck and maintain sport/play surfaces and equipmentCheck and service activity equipmentClean and tidy facility areasContribute to environmental conservation in active leisure and recreationDeal with substances hazardous to healthGive customers a positive impression of yourself and your organisation.Maintain grounds of premises and facilities

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
Focus Awards Level 2 NVQ Certificate In Active Leisure, Learning and Well-Being Operational Services (RQF)
  • Connecting and testing water pipework and equipment in leisure vehicles
  • Contribute to Environmental Conservation
  • Contribute to health and safety promotion in active leisure environments
  • Contribute to the safety, security and maintenance of the site
  • Maintain grounds of premises and facilities
  • Maintain security of remote monitoring control room and facilities
  • Maintain security on outdoor sites
  • Operate Mechanical Rides
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Site Security Supervisor

Your journey starts here, but where it goes is really up to you. We're committed to providing the opportunities, training, and support to help you build a truly rewarding career in security, whether you want to lead teams, become a deep technical expert, or shape global strategy. We want you to grow with us.

See the whole journey →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Connecting and testing water pipework and equipment in leisure vehiclesContribute to Environmental ConservationContribute to health and safety promotion in active leisure environmentsContribute to the safety, security and maintenance of the siteMaintain grounds of premises and facilitiesMaintain security of remote monitoring control room and facilitiesMaintain security on outdoor sitesOperate Mechanical RidesPromote Environmental ConservationPromote and contribute to healthy, safe and secure working environments and practicesSet up, take down and store equipment

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Carry out maintenance and minor repairsLevel 2

Applied to your work in any of these jobs

Which job do you mean?

Learners will understand how to prepare for and carry out maintenance and minor repairs safely and effectively. The unit covers health and safety precautions, use of personal protective equipment, tool selection, and practical repair techniques.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Focus Awards Level 2 NVQ Certificate In Active Leisure, Learning and Well-Being Operational Services (RQF)

28 units in this credential, in the order it lists them, awarded by Focus Awards Limited.

  1. Carry out maintenance and minor repairs
  2. Check and maintain sport/play surfaces and equipment
  3. Check and service activity equipment
  4. Clean and tidy facility areas
  5. Contribute to environmental conservation in active leisure and recreation
  6. Deal with substances hazardous to health

and 22 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.