The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
HR Coordinator / Junior HR Generalist
1-3 yearsSkills to master
- Employee data management, basic HR policy application, internal communications, administrative support for HR programmes, query resolution.
You're ready to move on when
- You're consistently handling employee queries with accuracy and empathy.
- You've taken initiative to support or lead small HR projects.
- You've shown a keen interest in employee benefits or wellbeing initiatives in your current role.
- Your manager trusts you with independent tasks and problem-solving.
- 2
Benefits Administrator / HR Operations Specialist
2-4 yearsSkills to master
- Benefits enrolment processes, vendor management (basic level), data reporting from HRIS, understanding of benefits regulations, employee support for benefits queries.
You're ready to move on when
- You're an expert in managing benefits administration for a specific region or employee group.
- You've proactively identified and resolved issues with benefits vendors.
- You can clearly explain complex benefits information to employees.
- You're looking to move beyond purely administrative tasks into programme ownership.
- 3
Wellbeing Programme Assistant (or similar administrative role)
1-2 yearsSkills to master
- Event coordination, marketing wellbeing programmes, basic data tracking, managing programme logistics, direct employee engagement for wellbeing initiatives.
You're ready to move on when
- You've successfully coordinated multiple wellbeing events or campaigns.
- You've demonstrated creativity in promoting wellbeing initiatives.
- You're passionate about wellbeing and want to take on more ownership of programmes.
- You're comfortable interacting with employees and vendors regarding wellbeing topics.