How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer NOCN has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and NOCN awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NOCN.
These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NOCN. It does the teaching and the mapping. NOCN sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
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What each unit actually teaches you to do
Choice and Independence Real unit · NOCN
What you'll be able to do
- Promote individuals’ rights to make choices.
- Promote individuals’ independence.
- Understand the role of risk assessments in promoting person-centred approaches, choice, and independence.
Continuous Development Real unit · NOCN
What you'll be able to do
- Know what is required to be competent in own role.
- Demonstrate commitment to own development.
- Understand the value of reflective practice.
- Use reflective practice to improve ways of working.
- Develop leadership behaviours.
Digital Health and Care Technologies Real unit · NOCN
What you'll be able to do
- Understand how digital technologies and online platforms can support improved health outcomes.
- Understand the role of personalised and connected health technologies in promoting better health and care.
- Evaluate how digital tools and data technologies contribute to health research and surveillance.
- Evaluate how communication and media technologies can be applied to health education and promotion.
Duty of Care Real unit · NOCN
What you'll be able to do
- Understand how duty of care contributes to safe practice.
- Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care.
- Know how to respond to concerns and complaints.
- Know how to recognise and respond to adverse events, incidents, errors and near misses.
Effective Communication Real unit · NOCN
What you'll be able to do
- Understand why effective communication is important in the work setting.
- Understand the variety in peoples’ communication needs and preferences.
- Communicate effectively with others.
- Meet the communication and language needs, wishes and preferences of individuals.
- Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs, and preferences.
- Understand confidentiality in care settings.
End of Life Care Real unit · NOCN
What you'll be able to do
- Understand the principles of end of life care.
- Understand the needs of individuals approaching the end of life.
- Understand communication and collabourative practice in end of life care.
- Understand legal, ethical, and professional responsibilities in end of life care.
- Reflect on practice in end of life care.
Equality, Diversity, Inclusion and Human Rights Real unit · NOCN
What you'll be able to do
- Understand influencers on working practices to promote equality, diversity, inclusion, and human rights.
- Understand the importance of equality, diversity, inclusion, and human rights within your work setting.
- Know how to promote equality, diversity, inclusion, and human rights.
- Work in an inclusive way.
Handling Information Real unit · NOCN
What you'll be able to do
- Understand requirements for handling information in care settings.
- Implement good practice in handling information.
Health and Safety (General) Real unit · NOCN
What you'll be able to do
- Understand own responsibilities, and the responsibilities of others, relating to health and safety.
- Understand procedures for responding to accidents and sudden illness.
- Carry out own responsibilities for health and safety.
Health and Safety (Topics) Real unit · NOCN
What you'll be able to do
- Move and handle equipment and other objects safely.
- Handle hazardous substances and materials.
- Promote fire safety in the work setting.
- Implement security measures in the work setting.
Health and Wellbeing Real unit · NOCN
What you'll be able to do
- Understand the importance of individuals’ wellbeing.
- Know how to monitor individuals’ health and wellbeing.
- Assess and respond to changes in an individual’s health and wellbeing.
- Promote individuals’ health and wellbeing.
Improving Productivity Using Digital Technology Real unit · NOCN
What you'll be able to do
- Understand how digital technology can be planned and selected to improve practice in adult care settings
- Use digital technology safely and effectively to improve productivity and care practice
- Review and improve the use of digital technology in adult care practice
Infection Prevention and Control Real unit · NOCN
What you'll be able to do
- Understand how to prevent and control the spread of infection.
- Prevent and control the spread of infection.
Manage Team Performance Real unit · NOCN
What you'll be able to do
- Understand how to set and communicate performance objectives.
- Understand methods for monitoring and evaluating team performance.
- Manage and support team performance.
Mental Capacity and Restrictive Practice Real unit · NOCN
What you'll be able to do
- Understand the principles of mental capacity.
- Understand the application of the principles of mental capacity and consent.
- Understand restrictive practices.
Neurodiversity in Adult Care Real unit · NOCN
What you'll be able to do
- Understand the concept of neurodiversity.
- Understand how neurodivergence may affect individuals in adult care settings.
- Understand inclusive and person-centred approaches to supporting neurodivergent people.
- Understand legislation, policy, and professional responsibilities relating to neurodiversity.
- Understand the impact of stigma and barriers faced by neurodivergent people.
- Reflect on practice to improve support for neurodivergent people.
Person-Centred Practice Real unit · NOCN
What you'll be able to do
- Understand the application of person-centred practices in care settings.
- Understand the importance of individuals’ relationships.
- Work in a person-centred way.
Personal Wellbeing Real unit · NOCN
What you'll be able to do
- Understand own wellbeing.
- Understand the importance of maintaining and improving own wellbeing.
- Know how to maintain and improve own wellbeing.
- Know how to manage own stress and anxiety.
Personalisation in Adult Care Real unit · NOCN
What you'll be able to do
- Understand the concept of personalisation in adult care.
- Understand frameworks, policies, and legislation that support personalisation.
- Support individuals to make informed decisions about their care.
- Understand the impact of personalisation on care practice and outcomes.
Principles of Leadership and Management Real unit · NOCN
What you'll be able to do
- Understand leadership and management principles in Adult Care.
- Understand the organisational context and legislative framework for leadership and management.
- Understand how to manage and support teams in Adult Care.
- Apply leadership and management skills in practice.
Professional Supervision Practice Real unit · NOCN
What you'll be able to do
- Understand the purpose and principles of professional supervision.
- Understand models, approaches, and legislative frameworks for supervision.
- Apply supervision in practice.
Provide Support to Maintain and Develop Skills for Everyday Life Real unit · NOCN
What you'll be able to do
- Understand the importance of maintaining and developing skills for everyday life.
- Understand person-centred approaches to supporting skills for everyday life.
- Support individuals to maintain skills for everyday life.
- Support individuals to develop or regain skills for everyday life.
- Review and adapt support to maintain and develop skills for everyday life.
Safeguarding Real unit · NOCN
What you'll be able to do
- Understand the national and local context of safeguarding and protection from abuse and neglect.
- Know how to recognise signs of abuse and neglect.
- Understand ways to reduce the likelihood of abuse or neglect occurring.
- Know how to respond to suspected or disclosed abuse and neglect.
- Know how to recognise and report unsafe practices.
- Understand the principles of online safety.
Skills for Productive Thinking in Adult Care Real unit · NOCN
What you'll be able to do
- Understand the concept of productivity improvement in adult care.
- Identify the root cause of an issue in an adult care setting.
- Understand the use of data in an improvement project in adult care.
- Understand how to analyse the benefits of an improvement project in adult care.
Support Individuals with Specific Communication Needs Real unit · NOCN
What you'll be able to do
- Understand the different types of communication needs in adult care.
- Understand the barriers to effective communication in adult care settings.
- Use communication strategies to support individuals.
- Understand the use of specialist support and assistive technologies.
- Evaluate communication support provided.
Support the Use of Medication in Adult Care Settings Real unit · NOCN
What you'll be able to do
- Understand the legislative and policy framework relating to medication in adult care settings.
- Understand the different types of medication and their effects.
- Support the administration and monitoring of medication.
- Understand person-centred approaches to supporting medication use.
- Understand how to reduce risks associated with medication.
Supporting Autistic People in Adult Care Real unit · NOCN
What you'll be able to do
- Understand autism and how autistic people may experience the world.
- Understand how to communicate effectively with autistic people.
- Understand person-centred and inclusive approaches to supporting autistic people.
- Understand legal, ethical, and professional responsibilities when supporting autistic people.
- Reflect on practice when supporting autistic people.
Trauma Informed Care Real unit · NOCN
What you'll be able to do
- Understand trauma and its impact.
- Understand the principles of trauma-informed care.
- Understand how to recognise and respond to trauma.
- Understand organisational and systemic approaches to trauma-informed practice.
- Reflect on trauma-informed practice and professional development.
Understand Mental Health Needs Real unit · NOCN
What you'll be able to do
- Understand the range and nature of mental health conditions in adults.
- Understand approaches to supporting mental health in adult care.
- Understand the legislative and professional frameworks that influence mental health care.
- Reflect on supporting mental health needs in practice.
Ways of Working Real unit · NOCN
What you'll be able to do
- Understand agreed ways of working.
- Work in ways that are agreed with the employer.
- Understand working relationships in care settings.
- Work in partnership with others.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Evaluate and recommend changes to policies to improve health and wellbeing
- Standard
Identify trends and changes in the specific health and wellbeing needs of a population and the effectiveness of different means of meeting their needs
- Standard
Plan, implement, monitor and evaluate programmes, services and interventions to address health and wellbeing needs
- Standard
Support individuals with neurological conditions to optimise their independence
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
Where this can lead
Chief Technology/Information Officer (CTO/CIO)
This role can lead to Chief Executive Officer, or a board position as a Non-Executive Director.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by NOCN rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Choice and IndependenceContinuous DevelopmentDigital Health and Care TechnologiesDuty of CareEffective CommunicationEnd of Life CareEquality, Diversity, Inclusion and Human RightsHandling Information
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Safeguarding” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Map a live decision Analyse
“Equality, Diversity, Inclusion and Human Rights” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Manage Team Performance” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Evaluate and recommend changes to policies to improve health and wellbeing
- Identify trends and changes in the specific health and wellbeing needs of a population and the effectiveness of different means of meeting their needs
- Plan, implement, monitor and evaluate programmes, services and interventions to address health and wellbeing needs
- Support individuals with neurological conditions to optimise their independence
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Choice and Independence, one of this qualification's own units.
Applied to your work in any of these jobs
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for NOCN Level 3 Diploma in Adult Care
30 units in this credential, in the order it lists them, awarded by NOCN.
- Choice and Independence
- Continuous Development
- Digital Health and Care Technologies
- Duty of Care
- Effective Communication
- End of Life Care
and 24 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.