NOCN · RQF Level 3
NOCN Level 3 Diploma in Adult Care
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits58
- Guided learning375 hours
- Units in this qualification30
Awarded by NOCN · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Choice and IndependenceReal unit · NOCN
What you'll be able to do
- Promote individuals’ rights to make choices.
- Promote individuals’ independence.
- Understand the role of risk assessments in promoting person-centred approaches, choice, and independence.
Continuous DevelopmentReal unit · NOCN
What you'll be able to do
- Know what is required to be competent in own role.
- Demonstrate commitment to own development.
- Understand the value of reflective practice.
- Use reflective practice to improve ways of working.
- Develop leadership behaviours.
Digital Health and Care TechnologiesReal unit · NOCN
What you'll be able to do
- Understand how digital technologies and online platforms can support improved health outcomes.
- Understand the role of personalised and connected health technologies in promoting better health and care.
- Evaluate how digital tools and data technologies contribute to health research and surveillance.
- Evaluate how communication and media technologies can be applied to health education and promotion.
Duty of CareReal unit · NOCN
What you'll be able to do
- Understand how duty of care contributes to safe practice.
- Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care.
- Know how to respond to concerns and complaints.
- Know how to recognise and respond to adverse events, incidents, errors and near misses.
Effective CommunicationReal unit · NOCN
What you'll be able to do
- Understand why effective communication is important in the work setting.
- Understand the variety in peoples’ communication needs and preferences.
- Communicate effectively with others.
- Meet the communication and language needs, wishes and preferences of individuals.
- Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs, and preferences.
- Understand confidentiality in care settings.
End of Life CareReal unit · NOCN
What you'll be able to do
- Understand the principles of end of life care.
- Understand the needs of individuals approaching the end of life.
- Understand communication and collabourative practice in end of life care.
- Understand legal, ethical, and professional responsibilities in end of life care.
- Reflect on practice in end of life care.
Equality, Diversity, Inclusion and Human RightsReal unit · NOCN
What you'll be able to do
- Understand influencers on working practices to promote equality, diversity, inclusion, and human rights.
- Understand the importance of equality, diversity, inclusion, and human rights within your work setting.
- Know how to promote equality, diversity, inclusion, and human rights.
- Work in an inclusive way.
Handling InformationReal unit · NOCN
What you'll be able to do
- Understand requirements for handling information in care settings.
- Implement good practice in handling information.
Health and Safety (General)Real unit · NOCN
What you'll be able to do
- Understand own responsibilities, and the responsibilities of others, relating to health and safety.
- Understand procedures for responding to accidents and sudden illness.
- Carry out own responsibilities for health and safety.
Health and Safety (Topics)Real unit · NOCN
What you'll be able to do
- Move and handle equipment and other objects safely.
- Handle hazardous substances and materials.
- Promote fire safety in the work setting.
- Implement security measures in the work setting.
Health and WellbeingReal unit · NOCN
What you'll be able to do
- Understand the importance of individuals’ wellbeing.
- Know how to monitor individuals’ health and wellbeing.
- Assess and respond to changes in an individual’s health and wellbeing.
- Promote individuals’ health and wellbeing.
Improving Productivity Using Digital TechnologyReal unit · NOCN
What you'll be able to do
- Understand how digital technology can be planned and selected to improve practice in adult care settings
- Use digital technology safely and effectively to improve productivity and care practice
- Review and improve the use of digital technology in adult care practice
Infection Prevention and ControlReal unit · NOCN
What you'll be able to do
- Understand how to prevent and control the spread of infection.
- Prevent and control the spread of infection.
Manage Team PerformanceReal unit · NOCN
What you'll be able to do
- Understand how to set and communicate performance objectives.
- Understand methods for monitoring and evaluating team performance.
- Manage and support team performance.
Mental Capacity and Restrictive PracticeReal unit · NOCN
What you'll be able to do
- Understand the principles of mental capacity.
- Understand the application of the principles of mental capacity and consent.
- Understand restrictive practices.
Neurodiversity in Adult CareReal unit · NOCN
What you'll be able to do
- Understand the concept of neurodiversity.
- Understand how neurodivergence may affect individuals in adult care settings.
- Understand inclusive and person-centred approaches to supporting neurodivergent people.
- Understand legislation, policy, and professional responsibilities relating to neurodiversity.
- Understand the impact of stigma and barriers faced by neurodivergent people.
- Reflect on practice to improve support for neurodivergent people.
Person-Centred PracticeReal unit · NOCN
What you'll be able to do
- Understand the application of person-centred practices in care settings.
- Understand the importance of individuals’ relationships.
- Work in a person-centred way.
Personal WellbeingReal unit · NOCN
What you'll be able to do
- Understand own wellbeing.
- Understand the importance of maintaining and improving own wellbeing.
- Know how to maintain and improve own wellbeing.
- Know how to manage own stress and anxiety.
Personalisation in Adult CareReal unit · NOCN
What you'll be able to do
- Understand the concept of personalisation in adult care.
- Understand frameworks, policies, and legislation that support personalisation.
- Support individuals to make informed decisions about their care.
- Understand the impact of personalisation on care practice and outcomes.
Principles of Leadership and ManagementReal unit · NOCN
What you'll be able to do
- Understand leadership and management principles in Adult Care.
- Understand the organisational context and legislative framework for leadership and management.
- Understand how to manage and support teams in Adult Care.
- Apply leadership and management skills in practice.
Professional Supervision PracticeReal unit · NOCN
What you'll be able to do
- Understand the purpose and principles of professional supervision.
- Understand models, approaches, and legislative frameworks for supervision.
- Apply supervision in practice.
Provide Support to Maintain and Develop Skills for Everyday LifeReal unit · NOCN
What you'll be able to do
- Understand the importance of maintaining and developing skills for everyday life.
- Understand person-centred approaches to supporting skills for everyday life.
- Support individuals to maintain skills for everyday life.
- Support individuals to develop or regain skills for everyday life.
- Review and adapt support to maintain and develop skills for everyday life.
SafeguardingReal unit · NOCN
What you'll be able to do
- Understand the national and local context of safeguarding and protection from abuse and neglect.
- Know how to recognise signs of abuse and neglect.
- Understand ways to reduce the likelihood of abuse or neglect occurring.
- Know how to respond to suspected or disclosed abuse and neglect.
- Know how to recognise and report unsafe practices.
- Understand the principles of online safety.
Skills for Productive Thinking in Adult CareReal unit · NOCN
What you'll be able to do
- Understand the concept of productivity improvement in adult care.
- Identify the root cause of an issue in an adult care setting.
- Understand the use of data in an improvement project in adult care.
- Understand how to analyse the benefits of an improvement project in adult care.
Support Individuals with Specific Communication NeedsReal unit · NOCN
What you'll be able to do
- Understand the different types of communication needs in adult care.
- Understand the barriers to effective communication in adult care settings.
- Use communication strategies to support individuals.
- Understand the use of specialist support and assistive technologies.
- Evaluate communication support provided.
Support the Use of Medication in Adult Care SettingsReal unit · NOCN
What you'll be able to do
- Understand the legislative and policy framework relating to medication in adult care settings.
- Understand the different types of medication and their effects.
- Support the administration and monitoring of medication.
- Understand person-centred approaches to supporting medication use.
- Understand how to reduce risks associated with medication.
Supporting Autistic People in Adult CareReal unit · NOCN
What you'll be able to do
- Understand autism and how autistic people may experience the world.
- Understand how to communicate effectively with autistic people.
- Understand person-centred and inclusive approaches to supporting autistic people.
- Understand legal, ethical, and professional responsibilities when supporting autistic people.
- Reflect on practice when supporting autistic people.
Trauma Informed CareReal unit · NOCN
What you'll be able to do
- Understand trauma and its impact.
- Understand the principles of trauma-informed care.
- Understand how to recognise and respond to trauma.
- Understand organisational and systemic approaches to trauma-informed practice.
- Reflect on trauma-informed practice and professional development.
Understand Mental Health NeedsReal unit · NOCN
What you'll be able to do
- Understand the range and nature of mental health conditions in adults.
- Understand approaches to supporting mental health in adult care.
- Understand the legislative and professional frameworks that influence mental health care.
- Reflect on supporting mental health needs in practice.
Ways of WorkingReal unit · NOCN
What you'll be able to do
- Understand agreed ways of working.
- Work in ways that are agreed with the employer.
- Understand working relationships in care settings.
- Work in partnership with others.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Evaluate and recommend changes to policies to improve health and wellbeing
- Identify trends and changes in the specific health and wellbeing needs of a population and the effectiveness of different means of meeting their needs
- Plan, implement, monitor and evaluate programmes, services and interventions to address health and wellbeing needs
- Support individuals with neurological conditions to optimise their independence
Where this can lead
Chief Technology/Information Officer (CTO/CIO)
Ultimately, your career as a CTO/CIO is about leaving a lasting legacy—transforming an organisation, improving patient lives through technology, and shaping the future of digital health. The pathways are broad, but the impact is always profound. We're looking for someone who's ready to make that kind of difference.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for NOCN Level 3 Diploma in Adult Care
30 units in this credential, in the order it lists them, awarded by NOCN.
- Choice and Independence
- Continuous Development
- Digital Health and Care Technologies
- Duty of Care
- Effective Communication
- End of Life Care
and 24 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.