How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Skills and Education Group Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Skills and Education Group Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Skills and Education Group Awards.

More on studying for a qualification

01What it is

These are the units Skills and Education Group Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Skills and Education Group Awards. It does the teaching and the mapping. Skills and Education Group Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

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02The units

What each unit actually teaches you to do

Administering Medication to Individuals in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the legislative framework and agreed ways of working for the use of medication in health and social care
  • Know about common types of medication, their use and possible adverse reactions
  • Understand the forms, routes and equipment associated with the use of medication
  • Receive, store and dispose of medication supplies safely
  • Prepare to administer medication
  • Administer medication safely
  • Record the administration of medication in accordance with legal requirements and agreed ways of working
Continuing Professional Development in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the role of regulation in health and social care
  • Meet the competence requirements of your own role
  • Manage your own wellbeing
  • Engage in reflective practice in order to improve health and social care practice
Contributing to Awareness Raising of Health Issues Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand factors impacting on awareness raising activities about health issues
  • Recognise the need for raising awareness of health issues
  • Assist in planning activities to raise awareness of health issues
  • Contribute to implementing activities for raising awareness of health issues
  • Review the effectiveness of activities to raise awareness of health issues
Moving and Positioning Individuals in Accordance with their Care Plan Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand own responsibilities and accountability in relation to moving and positioning individuals
  • Minimise risk before moving and positioning individuals
  • Move and position an individual
  • Recognise and report unsafe practices
Obtaining and Handling Venous Blood Samples Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand legislation, policy and good practice related to obtaining venous blood samples
  • Understand the anatomy and physiology relating to obtaining venous blood samples
  • Prepare to obtain venous blood samples
  • Obtain venous blood samples
  • Prepare venous blood samples for transportation
Obtaining and Testing Capillary Blood Samples Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand how legislation, policy and good practice guidelines relate to obtaining and testing blood samples
  • Understand the anatomy and physiology of capillary blood samples and reasons for obtaining and testing
  • Prepare to obtain capillary blood samples
  • Obtain capillary blood samples
  • Test and record the results of blood samples
  • Pass on results of blood samples
Performing Intravenous Cannulation Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand current legislation, national guidelines, policies, protocols and good practice relating to intravenous cannulation
  • Understand the importance of working within own role when performing intravenous cannulation
  • Understand the purpose and functions of intravenous cannulation
  • Prepare to carry out intravenous cannulation
  • Carry out intravenous cannulation
  • Monitor and report on the intravenous cannulation
Performing Routine Electrocardiograph Procedures Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
  • Understand the purpose and functions of ECGs
  • Prepare for routine ECG procedures
  • Carry out routine ECG procedures
Preparing for and Carrying Out Extended Feeding Techniques Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand legislation and agreed ways of working when using extended feeding techniques
  • Understand anatomy and physiology in relation to extended feeding and importance of nutrition and fluids
  • Understand extended feeding techniques
  • Prepare for extended feeding
  • Carry out and complete extended feeding techniques
  • Manage risks relating to extended feeding
  • Maintain records and report on extended feeding
Promoting Effective Communication and Information Sharing in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the importance of effective communication in health and social care
  • Understand operational frameworks that support communication and information sharing in health and social care
  • Meet the communication and language needs, wishes and preferences of individuals
  • Implement good practice in record keeping and information sharing
  • Respond to complaints and feedback from others
Promoting Equality, Diversity and Inclusion in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the importance of equality, diversity and inclusion in health and social care
  • Work in an inclusive way to promote equality, diversity and inclusion
Promoting Infection Prevention and Control in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand your own role in the prevention and control of the spread of infection
  • Undertake your responsibilities to prevent and control the spread of infection in the work setting
Promoting Nutrition and Hydration in Health and Social Care Settings Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand a balanced diet in health and social care
  • Understand the importance of good nutrition and hydration in health and social care
  • Understand how to prevent malnutrition and dehydration in health and social care settings
  • Provide support for an individual in relation to nutrition and hydration
  • Monitor and record support for an individual in relation to nutrition and hydration in health and social care
Promoting Positive Behaviour Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand behaviour as a means of expression
  • Promote positive behaviour
  • Respond appropriately to behaviours of concern
  • Provide support after an individual displayed behaviour of concern
Promoting and Implementing Health and Safety in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand your own and others’ responsibilities relating to health and safety in the work setting
  • Undertake your responsibilities for health and safety in the work setting, in accordance with agreed ways of working
  • Implement security measures in the work setting
Promoting and Implementing Person-Centred Practice Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the application of person-centred practice in health and social care
  • Understand the role of risk assessments in promoting person-centred practice
  • Understand that for different site objectives different information is required
Providing Support to Manage Pain and Discomfort Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand approaches to managing pain and discomfort
  • Assist in minimising individuals’ pain or discomfort
  • Monitor and record the support provided to an individual to manage pain and discomfort
Supporting Individuals Using Telecommunications Technologies Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the legal and local requirements and policies relating to the use of telecommunications when supporting individuals
  • Understand telecommunication technologies and how they are used to interact with individuals
  • Engage with individuals using telecommunications
  • Identify and evaluate any risks for individuals during the interaction
  • Appropriately conclude and record an interaction
Supporting Individuals Who Are Substance Users Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the use of different substances
  • Support individuals to adopt safe practices associated with substance use
  • Support individuals who want to reduce or cease their substance use
  • Monitor and record the support provided to an individual who is a substance user
Supporting Individuals in Their Relationships Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand factors affecting the capacity of individuals to develop and maintain relationships
  • Support individuals to identify beneficial relationships
  • Support individuals to develop new relationships
  • Support individuals to maintain existing relationships
  • Work with individuals to evaluate the support provided for relationships
Supporting Individuals in the Use of Assistive Technologies Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the range, purpose and effectiveness of current assistive technology available to support individuals
  • Support the selection of assistive technology with an individual
  • Support the use of assistive technology aids with an individual
  • Review the effectiveness of the use of assistive technology to meet identified outcomes
Supporting Individuals to Access and Use Services and Facilities Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand factors that influence individuals’ access to services and facilities
  • Support individuals to select services and facilities
  • Support individuals to access and use services and facilities to ensure rights and preferences are met
  • Monitor and record the support provided to individuals when accessing and using services and facilities
Supporting Individuals to Maintain and Develop Everyday Living Skills Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the context of supporting skills for everyday life
  • Support individuals to plan for retaining, regaining or developing skills for everyday life
  • Support individuals with activities to retain, regain or develop skills for everyday life
  • Monitor and record the support provided to individuals when engaging in activities to retain, regain or develop skills for everyday life
Supporting Individuals to Manage Dysphagia Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand dysphagia and its associated risks
  • Understand how to support individuals to manage dysphagia in line with local and national guidelines and good practice
  • Follow the care plan in relation to an individual’s dysphagia
  • Support an individual in managing their dysphagia
  • Monitor and record the management of an individual’s dysphagia
Supporting Individuals to Negotiate Different Environments Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the factors that impact on an individual being able to negotiate different environments
  • Prepare to support an individual to negotiate different environments
  • Support an individual to negotiate different environments
  • Monitor and record the support provided to an individual when negotiating different environments for one or more activities
Supporting Individuals to Participate in Group Activity Provision in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the role of group activity provision in health and social care
  • Prepare for a group activity in health and social care
  • Implement a group activity in health and social care
  • Monitor and record the group activity and the support provided to individuals when engaging in the group activity in health and social care
Supporting Individuals to use Medication in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the legislative framework and agreed ways of working for the use of medication in health and social care
  • Know about common types of medication, their use and possible adverse reactions
  • Understand the forms, routes and equipment associated with the use of medication
  • Receive, store and dispose of medication supplies safely
  • Support an individual to use medication
  • Monitor and record the support provided to an individual to use medication
Supporting Individuals who are Distressed Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand causes and effects of distress
  • Prepare to support individuals who are experiencing distress
  • Support individuals through periods of distress
  • Support individuals to reduce distress
  • Record and report on an individual’s distress
Supporting Individuals with Multiple Conditions and/or Disabilities Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the impact of multiple conditions and/or disabilities on individuals
  • Understand your own role in supporting individuals with multiple conditions and/or disabilities
  • Understand the support available for individuals with multiple conditions and/or disabilities
  • Assist an individual with multiple conditions and/or disabilities to engage in activities
  • Monitor and record the activities and support provided to an individual when engaging in activities
Supporting Individuals with Personal Care in Accordance with their Care Plan Real unit · Skills and Education Group Awards

What you'll be able to do

  • Minimise risk before supporting an individual with personal care
  • Provide support for personal care safely
  • Monitor and record support for personal care
Supporting Individuals with Specific Communication Needs Real unit · Skills and Education Group Awards

What you'll be able to do

  • Contribute to identifying the nature of specific communication needs of individuals and ways to address them, in accordance with their care plan
  • Communicate with individuals with specific communication needs using their preferred form of communication
  • Promote communication between individuals with specific communication needs and others
  • Monitor and record an individual’s communication needs and the methods or aids used to address these
Supporting Parents with Disabilities Real unit · Skills and Education Group Awards

What you'll be able to do

  • Be aware of the legislative and policy frameworks that underpins good practice in the support of parents with disabilities
  • Understand the support required by parents with disabilities and their families
  • Support parents with disabilities
  • Support individuals with disabilities to overcome the barriers they may face in becoming parents and bringing up children
  • Develop positive working relationships with parents with disabilities
  • Work in partnership with other workers, different services and informal support networks to a range of support for
Supporting Young People with a Disability in Transitioning to Adulthood Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the steps and stages of transitioning from childhood into adulthood
  • Understand how having a disability may affect the process of transitioning from childhood into adulthood
  • Support a young person who has a disability to make the transition into adulthood
  • Support a young person with a disability through transition into adulthood
  • Support a young person to reflect on their transition
Understand Autism Spectrum Disorder (ASD) Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand ASD
  • Understand the legal and policy frameworks that relate to individuals diagnosed with an ASD
  • Understand effective communication with individuals with an ASD
  • Understand the support available for individuals with an ASD
Understand Dementia Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand dementia
  • Understand the importance of positive interactions and communications with individuals with dementia
  • Understand the importance of holistic support for individuals with dementia
Understand Homelessness Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the nature of homelessness
  • Understand factors that can contribute to individuals becoming homeless
  • Understand the possible impact of becoming homeless
  • Understand accommodation services and preventive measures to support individuals who are homeless or at risk of homelessness
Understand Mental Capacity and Restrictive Practices in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand capacity and consent when providing care / support
  • Understand restrictive practice
Understand Mental Health Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand different models of mental health
  • Understand factors that influence mental health and wellbeing across the lifespan
  • Understand how mental health and wellbeing may be promoted
Understand Person-Centred Approaches to Supporting Older People Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the experience of older age in a regional context
  • Understand how to promote independence, positive sense of identity and inclusion of older people
Understand Personalisation through Self-Directed Support Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand self-directed support within social care
  • Understand how self-directed support is implemented in your own region
  • Understand challenges that may arise with self-directed support and sources of information and advice
Understand Physical Disability Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand physical disability
  • Understand the impact of living with a physical disability within society
  • Understand the importance of holistic support
Understand Principles of Supporting Individuals in Relation to Sexuality and Sexual Health Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand human sexuality and its development
  • Understand the legal framework in relation to consent and sexual activity, in own region
  • Understand sexual health and wellbeing
  • Provide help and support to individuals in relation to their sexual health and wellbeing
Understand Reablement in Health and Social Care Services Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand reablement
  • Understand reablement service provision in health and social care
  • Understand resources and techniques to support reablement
Understand Safeguarding, Protection and Duty of Care in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the national and local context of safeguarding and protection of those at risk of harm from abuse, neglect or exploitation
  • Recognise signs of harm from abuse, neglect or exploitation
  • Respond to suspected or disclosed abuse
  • Understand ways to reduce the likelihood of harm from abuse, neglect or exploitation
Understand Sensory Loss Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the causes, conditions and indicators of sensory loss
  • Understand the impact on individuals with sensory loss
  • Understand specialist communication needs of an individual with sensory loss
  • Understand the importance of holistic support for individuals with sensory loss
Understand Substance Use and Referring Individuals to Specialists Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand substances that may be used and the possible indications of misuse
  • Understand how to assess and monitor risk
  • Understand how to refer individuals to appropriate services and how to seek specialist assistance
Understand how to Provide Support in End of Life Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the legal requirements and current approaches to end of life care
  • Understand factors affecting end of life care
  • Understand advance care planning in relation to end of life care
  • Understand how to support individuals and significant others during end of life care
Understand the Context of Supporting Individuals with Learning Disabilities Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the causes and impact of learning disabilities
  • Understand the historical context of learning disability and its relationship to current services
  • Understand advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
Understand the Nature and Impact of Acquired Brain Injury Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand types and causes of acquired brain injury
  • Understand the impact on individuals and others of acquired brain injury
  • Understand the specialist communication needs of an individual with an acquired brain injury
  • Understand the importance of holistic support for individuals with acquired brain injury
Undertaking Agreed Pressure Area Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the anatomy and physiology of the skin in relation to pressure area care
  • Understand good practice in relation to own role when undertaking pressure area care
  • Follow the agreed care plan
  • Understand the use of materials, equipment and resources that are available when undertaking pressure area care
  • Prepare to undertake pressure area care
  • Undertake pressure area care
Undertaking Physiological Measurements Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand relevant legislation, policy and good practice for undertaking physiological measurements
  • Understand the importance, characteristics and measurement of physiological states
  • Prepare to take physiological measurements
  • Undertake physiological measurements
  • Record and report results of physiological measurements
Undertaking Stoma Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand current legislation national guidelines, policies, protocols and good practice related to stoma care
  • Understand the anatomy and physiology in relation to conditions requiring stoma care
  • Prepare individuals for stoma care
  • Carry out stoma care for individuals
  • Monitor and check individuals following stoma care
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Administer medication to babies

    Standard
  • Assess the need for, and plan awareness raising of health and wellbeing issues

    Standard
  • Contribute to the formulation of policy specifically focused on improving health and wellbeing

    Standard
  • Perform hand hygiene to prevent the spread of infection

    Standard
  • Programme and monitor implanted antiarrhythmic devices

    Standard
  • Support the implementation, monitoring, evaluation and improvement of awareness raising around health and wellbeing issues

    Standard
04The credits

The credits, and who awards them

Level 3 credits are regulated, and they are awarded by Skills and Education Group Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Administering Medication to Individuals in Health and Social CareContinuing Professional Development in Health and Social CareContributing to Awareness Raising of Health IssuesMoving and Positioning Individuals in Accordance with their Care PlanObtaining and Handling Venous Blood SamplesObtaining and Testing Capillary Blood SamplesPerforming Intravenous CannulationPerforming Routine Electrocardiograph Procedures

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to open the conversation in “Supporting Individuals to Negotiate Different Environments”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Rehearse the conversation Apply

    “Supporting Individuals to Negotiate Different Environments” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.

  • Bring your own plan Create

    For “Moving and Positioning Individuals in Accordance with their Care Plan” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Performing Routine Electrocardiograph Procedures” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Map a live decision Analyse

    “Promoting Equality, Diversity and Inclusion in Health and Social Care” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
SEG Awards Level 3 Diploma in Health and Social Care Practice (Northern Ireland)
  • Administer medication to babies
  • Assess the need for, and plan awareness raising of health and wellbeing issues
  • Contribute to the formulation of policy specifically focused on improving health and wellbeing
  • Perform hand hygiene to prevent the spread of infection
  • Programme and monitor implanted antiarrhythmic devices
  • Support the implementation, monitoring, evaluation and improvement of awareness raising around health and wellbeing issues
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Administering Medication to Individuals in Health and Social Care, one of this qualification's own units.

Administering Medication to Individuals in Health and Social Care Level 3

Applied to your own work

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for SEG Awards Level 3 Diploma in Health and Social Care Practice (Northern Ireland)

52 units in this credential, in the order it lists them, awarded by Skills and Education Group Awards.

  1. Administering Medication to Individuals in Health and Social Care
  2. Continuing Professional Development in Health and Social Care
  3. Contributing to Awareness Raising of Health Issues
  4. Moving and Positioning Individuals in Accordance with their Care Plan
  5. Obtaining and Handling Venous Blood Samples
  6. Obtaining and Testing Capillary Blood Samples

and 46 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.