How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer NCFE has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and NCFE awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NCFE.
01What it is
These are the units NCFE registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NCFE. It does the teaching and the mapping. NCFE sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
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02The units
What each unit actually teaches you to do
Administer medication to individuals and monitor the effects Real unit · NCFE
What you'll be able to do
- Understand legislation, guidelines, policies, procedures and protocols relevant to the administration of medication
- Know about common types of medication and their use
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor medication
Adult social care regulation, inspection and quality improvement Real unit · NCFE
What you'll be able to do
- Understand current adult social care regulatory body
- Understand quality improvements in adult social care
- Understand quality audits in adult social care
- Understand how to prepare for a regulatory body inspection
- Plan an internal audit in an adult social care setting
Assist in the administration of medication Real unit · NCFE
What you'll be able to do
- Know the current legislation, guidelines and policies relevant to the administration of medication
- Understand own role in assisting in the administration of medication
- Understand the requirements and procedures for assisting in the administration of medication
- Understand the requirements and procedures for ensuring an individual’s safety
- Prepare for the administration of medication
- Assist in the administration of medication
- Contribute to the management of medications and administration records
Awareness of mental health legislation Real unit · NCFE
What you'll be able to do
- Understand the importance of mental health legislation
- Understand the key elements of mental health legislation
- Understand ‘restraint’ as defined under mental health legislation
- Understand the importance of complying with mental health legislation code of practice when working with individuals who lack capacity
Care for the older person Real unit · NCFE
What you'll be able to do
- Understand the ageing process
- Understand how to adapt communication when caring for the older person
- Understand how to care for the older person
Causes and spread of infection Real unit · NCFE
What you'll be able to do
- Understand the causes of infection
- Understand the transmission of infection
Cleaning, decontamination and waste management Real unit · NCFE
What you'll be able to do
- Understand how to maintain a clean environment
- Understand the principles and steps of the decontamination process
- Understand the importance of good waste management practice
- Undertake the decontamination process
Co-ordinate activity provision in adult social care Real unit · NCFE
What you'll be able to do
- Understand legislation, policies and codes of practice in relation to co-ordinating person-centred activities
- Understand the principles of co-ordinating individual and group activities
- Plan and prepare for individual and group activity provision
- Guide and support individuals and groups during activities
- Contribute to the evaluation of individual and group activities
Co-ordinate the use of assistive living technology Real unit · NCFE
What you'll be able to do
- Understand how assistive living technology impacts the lives of individuals
- Facilitate the use of assistive living technology
- Support the development of others to facilitate the use of assistive living technology
- Review the provision of assistive living technology
Collaborate in the assessment of environmental and social support in the community Real unit · NCFE
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community
- Understand how to assess the need for, and provision of, environmental and social support in the community
- Carry out assessments in collabouration with others to establish the need for, and provision of, environmental and social support in the community
- Plan changes to be made to the environment and social support with individuals and relevant others
Contribute to quality assurance in adult care Real unit · NCFE
What you'll be able to do
- Understand quality standards in adult care
- Understand factors that impact the quality of service delivery
- Understand quality assurance methods and systems
- Understand own role and responsibilities in meeting quality standards
- Contribute to and review the implementation of quality standards
Contribute to recruitment and selection in adult care Real unit · NCFE
What you'll be able to do
- Understand legislation, regulation and organisation requirements for recruitment and selection
- Understand the recruitment and selection processes
- Contribute to the recruitment and selection process in own setting
- Evaluate the recruitment and selection processes in own setting
Dementia awareness Real unit · NCFE
What you'll be able to do
- Understand dementia
- Understand models of dementia
- Know types of dementia and their causes
- Understand an individual’s experience of dementia
Develop own communication skills to support positive interactions with individuals Real unit · NCFE
What you'll be able to do
- Understand the scope and benefits of communication and positive interaction in adult care
- Understand how own skills and a range of factors influence the quality of interaction and communication
- Understand how to adapt own communication in response to distress or conflict
- Understand the range of resources and aids used to support communication and interaction
- Demonstrate communication skills during positive interactions with individuals
- Review and develop own communication skills
Develop, implement and review reablement plans Real unit · NCFE
What you'll be able to do
- Understand reablement
- Understand the importance of activities of daily living for individuals
- Understand resources available to support reablement
- Contribute to the development of plans for reablement
- Implement a reablement plan
- Monitor and review the reablement plan
Diabetes awareness Real unit · NCFE
What you'll be able to do
- Understand diabetes
- Know risk factors for developing type 2 diabetes
- Know the treatment and management options for individuals with diabetes
- Respond to hypoglycaemia
- Respond to hyperglycaemia
- Understand the links between diabetes and other conditions
- Understand how to work safely when monitoring individuals with diabetes
End-of-life care Real unit · NCFE
What you'll be able to do
- Understand how the legislative framework relating to end-of-life care protects the rights of individuals and others
- Understand factors that impact on end-of-life care
- Understand advance care planning in relation to end-of-life care
- Understand pain and symptom management in end-of-life care
- Understand how to support individuals and others during end-of-life care
- Understand the role of organisations, community and support services available to individuals and others in relation to end-of-life care
- Understand actions to take following the death of an individual
- Understand how to
Facilitate assessment, planning, implementation and review using person-centred and strengths-based approaches Real unit · NCFE
What you'll be able to do
- Understand the principles of person-centred and strengths-based approaches in assessment and care or support planning
- Facilitate strengths-based and person-centred assessment
- Contribute to the planning of care or support
- Support the implementation of care plans
- Monitor a care plan
- Facilitate a review of care plans and their implementation
Facilitate learning and development activities to meet individual needs and preferences Real unit · NCFE
What you'll be able to do
- Understand the role of learning and development activities in meeting individual needs
- Identify learning and development activities to meet individual needs and preferences
- Plan learning and development activities with individuals
- Prepare for learning and development activities
- Facilitate learning and development activities with individuals
- Evaluate and review learning and development activities
Facilitate support planning to ensure positive outcomes for individuals and to support wellbeing Real unit · NCFE
What you'll be able to do
- Understand the theories and principles that underpin outcome-based practice
- Develop a support plan to meet the identified needs of an individual
- Understand the value of assistive living technology in developing a support plan
- Facilitate the implementation of support plans in partnership with the individual and others
- Facilitate a person-centred review of support plans in partnership with the individual and others
Handling information in adult care Real unit · NCFE
What you'll be able to do
- Understand requirements for handling information in care settings
- Implement good practice in handling information
Implement positive behaviour support Real unit · NCFE
What you'll be able to do
- Understand the legislative framework in relation to positive behaviour support
- Understand behaviour as a means of expression
- Understand approaches to positive behavioural support
- Monitor the behaviour of individuals
- Agree strategies for positive behaviour support with individuals and others
- Implement positive behaviour support plans
- Support individuals through incidents of behaviour
- Develop practice in relation to positive behaviour support
Implement therapeutic group activities Real unit · NCFE
What you'll be able to do
- Understand the principles of therapeutic group activities
- Plan and prepare for therapeutic group activities
- Support individuals during therapeutic group activities
- Contribute to the evaluation of therapeutic group activities
Lead an effective team Real unit · NCFE
What you'll be able to do
- Understand team working
- Lead a team effectively
- Review the effectiveness of team working
Lead an effective team in adult care Real unit · NCFE
What you'll be able to do
- Understand different styles of leadership and management
- Understand the attributes of effective team performance
- Understand how to support team development
- Understand how to support positive value-based culture within a team
- Lead an effective team
- Evaluate team performance
Lead learning and development in adult care Real unit · NCFE
What you'll be able to do
- Understand the importance of learning and development for safe and effective practice
- Understand principles of learning and development in adult care
- Plan for learning and development
- Implement learning and development plans
- Evaluate learning and development plans
Maintain infection prevention and control in a care setting Real unit · NCFE
What you'll be able to do
- Understand own role in the prevention and control of the spread of infection
- Work in ways to prevent and control the spread of infection
Manage resources in adult care Real unit · NCFE
What you'll be able to do
- Understand resource management in adult care
- Contribute to planning and securing resources
- Monitor and review the quality and use of resources in own area of responsibility
Managing pain and discomfort Real unit · NCFE
What you'll be able to do
- Understand the experience and impact of pain and discomfort
- Understand how to assess and monitor pain and discomfort
- Understand approaches to pain management and minimising discomfort
- Understand legislation and guidance relating to pain management and minimising discomfort
- Support individuals to manage pain and discomfort
- Monitor, record and report on the management of individuals’ pain or discomfort
Mentoring in adult social care Real unit · NCFE
What you'll be able to do
- Understand own role and responsibilities in relation to mentoring in social care
- Understand mentoring in adult care
- Understand techniques for establishing a mentoring relationship
- Agree goals and outcomes in partnership with the mentee
- Mentor in adult care
- Review the progress and achievements of a mentee in partnership with them
- Support continuous improvement
Move and position individuals in accordance with their care plan Real unit · NCFE
What you'll be able to do
- Understand current legislation, policies, standards, local ways of working and codes of conduct in relation to moving and positioning individuals
- Understand anatomy and physiology in relation to moving and positioning individuals
- Minimise risk before moving and positioning individuals
- Move and position an individual
- Know when to seek advice and/or assistance from others when moving and positioning an individual
Obtain and test capillary blood samples Real unit · NCFE
What you'll be able to do
- Understand current legislation, national guidelines, policies, procedures and protocols in relation to obtaining and testing capillary blood samples
- Understand the anatomy, physiology in relation to, and the purpose of, obtaining and testing capillary blood samples
- Prepare to obtain capillary blood samples
- Obtain capillary blood samples
- Test and record the results of blood samples
- Pass on the results of blood samples
Obtain venous blood samples Real unit · NCFE
What you'll be able to do
- Understand current legislation, national guidelines, policies, procedures and protocols in relation to obtaining venous blood samples
- Understand the anatomy and physiology relating to obtaining venous blood samples
- Prepare to obtain venous blood samples
- Obtain venous blood samples
- Prepare venous blood samples for transportation
Person-centred practice, choice and independence Real unit · NCFE
What you'll be able to do
- Understand the application of person-centred practices in care settings
- Understand the importance of individuals’ relationships
- Apply person-centred approaches
- Promote individuals’ rights to make choices
- Promote individuals’ independence
- Understand the role of risk assessments in promoting person-centred approaches, choice and independence
Personal and professional behaviour in adult care Real unit · NCFE
What you'll be able to do
- Understand the values, principles and standards underpinning personal and professional behaviour in adult care
- Understand self-awareness in relation to personal and professional behaviour
- Reflect on personal and professional behaviour
- Role model personal and professional behaviour
Prepare for and carry out extended feeding techniques Real unit · NCFE
What you'll be able to do
- Understand legislation and agreed ways of working when using extended feeding techniques
- Understand anatomy and physiology in relation to extended feeding
- Understand extended feeding techniques
- Manage risks relating to extended feeding
- Prepare for extended feeding
- Carry out and complete extended feeding techniques
- Maintain records and report on extended feeding
Principles of advocacy Real unit · NCFE
What you'll be able to do
- Understand advocacy in health and social care
- Understand the principles and values underpinning advocacy
- Understand the roles and responsibilities of an advocate
- Understand how to provide advocacy support
- Understand how to safeguard the wellbeing of individuals during advocacy
Principles of supporting individuals with a learning disability regarding sexuality and sexual health Real unit · NCFE
What you'll be able to do
- Understand the development of human sexuality
- Understand factors that impact sexual development of individuals with a learning disability
- Understand the support of sexual health issues
- Understand legislation in relation to the support of sexuality and sexual health for individuals with learning disabilities
- Understand how to support the sexual expression of an individual with a learning disability
Promote communication in care settings Real unit · NCFE
What you'll be able to do
- Understand why effective communication is important in the work setting
- Understand the variety in peoples’ communication needs and preferences
- Communicate effectively with others
- Meet the communication and language needs, wishes and preferences of individuals
- Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs and preferences
- Understand principles and practice of confidentiality in care settings
Promote continence management Real unit · NCFE
What you'll be able to do
- Understand the causes and types of incontinence
- Understand the effects and risks of incontinence
- Understand how to support individuals to manage incontinence
- Support individuals to select strategies and aids to manage continence
- Support the use of aids and strategies to manage continence
- Evaluate strategies and aids for managing continence
Promote equality, diversity, inclusion and human rights in care settings Real unit · NCFE
What you'll be able to do
- Understand influences on working practices to promote equality, diversity, inclusion and human rights
- Understand the importance of equality, diversity, inclusion and human rights within your work setting
- Promote equality, diversity, inclusion and human rights
- Work in an inclusive way
Promote health, safety and wellbeing in care settings Real unit · NCFE
What you'll be able to do
- Understand own responsibilities, and the responsibilities of others, relating to health and safety
- Carry out own responsibilities for health and safety
- Understand procedures for responding to accidents and sudden illness
- Reduce the spread of infection
- Move and handle equipment and other objects safely
- Handle hazardous substances and materials
- Promote fire safety in the work setting
- Implement security measures in the work setting
- Manage stress
- Work as part of a multi-disciplinary team
Promote innovation, change and positive representation of own organisation Real unit · NCFE
What you'll be able to do
- Understand the culture of an organisation
- Understand theories of change management
- Understand how to promote the organisation and service provided
- Support innovation and change
Promote mental wellbeing and mental health Real unit · NCFE
What you'll be able to do
- Understand perspectives of and factors that impact mental wellbeing and mental health
- Understand local, national or international strategy to promote mental wellbeing and mental health
- Promote mental wellbeing and mental health
- Promote social inclusion to support individuals’ mental wellbeing and mental health
Promote nutrition and hydration in adult care settings Real unit · NCFE
What you'll be able to do
- Understand the components of a balanced diet
- Understand current national and organisational requirements for meeting nutritional and hydration needs in adult care settings
- Understand malnutrition in adult care settings
- Understand individual preferences and special dietary requirements in health and social care settings
- Understand how to promote a culture and environment that supports nutrition and hydration
- Promote nutrition in health and social care settings
- Screen and monitor nutrition and hydration in health and social care settings
Promote own continuing personal and professional development Real unit · NCFE
What you'll be able to do
- Know what is required to be competent in own role
- Assess own personal and professional development needs, and plan and record progress
- Understand the value of reflective practice
- Use reflective practice to improve ways of working
- Develop leadership behaviours
Promote stroke care management Real unit · NCFE
What you'll be able to do
- Understand legislation, policy and guidance in relation to strokes
- Understand the importance of early recognition of, and intervention for, a stroke
- Understand the potential effects of a stroke
- Understand specific communication factors affecting individuals following a stroke
- Understand how to promote recovery and support rehabilitation for an individual following a stroke
- Support an individual following a stroke
Provide agreed support for foot care Real unit · NCFE
What you'll be able to do
- Understand the signs and causes of foot and toenail abnormalities
- Provide support for assessed foot care needs
- Promote the individual’s engagement in their own foot care
- Provide foot care safely
- Record and report on foot care
Provide support for mobility Real unit · NCFE
What you'll be able to do
- Understand the importance of mobility
- Prepare for mobility activities
- Support individuals to keep mobile
- Observe, record and report on activities to support mobility
Provide support for sleep Real unit · NCFE
What you'll be able to do
- Understand the importance of sleep
- Establish conditions suitable for sleep
- Assist an individual to sleep
- Monitor sleep
- Access information and advice about difficulties with sleep
Provide support to individuals to continue recommended therapies Real unit · NCFE
What you'll be able to do
- Understand the importance of supporting individuals to continue recommended therapies
- Encourage individuals to continue recommended therapies
- Support individuals to continue recommended therapy
- Monitor, record and report on observations during recommended therapy
- Contribute to evaluation and review of recommended therapies
Provide support to individuals with dementia Real unit · NCFE
What you'll be able to do
- Understand legislation and frameworks in relation to the care and support of individuals with dementia
- Promote positive interactions with individuals with dementia
- Support rights and choices of individuals with dementia
- Involve carers and others in supporting individuals with dementia
Recognise indications of substance misuse and refer individuals to specialists Real unit · NCFE
What you'll be able to do
- Know the regulations and legislation that applies to the misuse of substances in line with organisational procedures
- Understand the indications of substance misuse
- Assess and monitor risk in accordance with organisational procedures
- Understand how to handle information and maintain records in line with organisational procedures
- Refer individuals to appropriate services in line with organisational requirements
Safeguarding and protection in care settings Real unit · NCFE
What you'll be able to do
- Understand principles of safeguarding adults
- Recognise signs and symptoms of abuse
- Understand how to respond to suspected or alleged abuse
- Understand the national and local context of safeguarding and protection from abuse
- Understand ways to reduce the likelihood of abuse
- Understand how to recognise and report unsafe practices
- Understand principles for online safety
- Support others to recognise and respond to potential signs of abuse
- Work in partnership with external agencies to respond to concerns of abuse
Scope and responsibilities of an adult care worker Real unit · NCFE
What you'll be able to do
- Understand agreed ways of working
- Work in ways that are agreed with the employer
- Understand working relationships in adult care settings
- Work in partnership with others
Supervision skills and developing and supporting others Real unit · NCFE
What you'll be able to do
- Understand the principles, scope and purpose of supervision in an adult care setting
- Understand how supervision can be used to develop and support team members and benefit others within adult care settings
- Prepare to carry out supervision
- Lead a supervision
- Understand how to manage conflict during supervision in adult care settings
Support autistic individuals Real unit · NCFE
What you'll be able to do
- Understand legislative frameworks that relate to autistic individuals
- Understand the main characteristics of autism
- Support autistic individuals
- Support autistic individuals with social interaction and communication
- Support an autistic individual through transitions and change
- Support autistic individuals to promote their safety, wellbeing and fulfilment
Support carers to meet the care needs of individuals Real unit · NCFE
What you'll be able to do
- Understand current legislation, national guidelines, policies, procedures and protocols in relation to supporting individuals in the community
- Understand why individuals require support
- Understand how to ensure individuals receive the support they need from carers
- Support carers to meet the care needs of individuals
Support families who care for individuals with acquired brain injury Real unit · NCFE
What you'll be able to do
- Understand the impact on families who care for an individual with acquired brain injury
- Understand legislation and policy in relation to supporting carers
- Assess the support required by families who hold the primary caring role
- Work in partnership with others
Support in carrying out assessments to identify the needs of substance users Real unit · NCFE
What you'll be able to do
- Understand impacts of substance misuse
- Understand legislation, policy and procedure in relation to assessment of substance misuse
- Prepare for a substance misuse assessment
- Support in undertaking a substance misuse assessment
Support independence in the tasks of daily living Real unit · NCFE
What you'll be able to do
- Understand principles for supporting independence in the tasks of daily living
- Establish what support is required for daily living tasks
- Provide support for planning and preparing meals
- Provide support for buying and using household and personal items
- Provide support for keeping the home clean and secure
- Identify and respond to changes needed in support for daily living tasks
Support individuals at the end of life Real unit · NCFE
What you'll be able to do
- Understand the aims and principles of end-of-life care
- Understand factors affecting end-of-life care
- Understand advance care planning in relation to end-of-life care
- Provide support to individuals and key people during end-of-life care
- Understand the role of organisations and support services available to individuals and key people in relation to end-of-life care
- Support individuals through the process of dying
- Take action following the death of individuals
- Manage own feelings in relation to the dying or death of individuals
Support individuals during a period of change Real unit · NCFE
What you'll be able to do
- Understand reasons for and responses to change
- Support individuals to plan how to manage or adapt to change
- Support individuals to manage or adapt to change
- Evaluate the support provided during a period of change
Support individuals to access and manage direct payments Real unit · NCFE
What you'll be able to do
- Understand the role of direct payments
- Support individuals to decide whether to use direct payments
- Provide support to select services to be purchased with direct payments
- Provide support for completing paperwork associated with direct payments
- Understand how to address difficulties, dilemmas and conflicts relating to direct payments
- Contribute to reviewing the support provided through direct payments
- Contribute to reviewing the management of direct payments
Support individuals to access and use services and facilities Real unit · NCFE
What you'll be able to do
- Understand factors that influence individuals’ access to services and facilities
- Support individuals to select services and facilities
- Support individuals to access and use services and facilities
- Support individuals to review their access to and use of services and facilities
Support individuals to access housing and accommodation services Real unit · NCFE
What you'll be able to do
- Understand support available to access housing and accommodation services
- Work with individuals to identify housing and accommodation services that meet their needs
- Work with individuals to plan to access housing and accommodation services
- Work with individuals to access housing and accommodation services
- Work with housing and accommodation services to meet the needs of individuals
- Contribute to the review of housing and accommodation services for individuals
Support individuals to live at home Real unit · NCFE
What you'll be able to do
- Understand the principles of supporting individuals to live at home
- Contribute to planning support for living at home
- Work with individuals to secure additional services and facilities to enable them to live at home
- Work in partnership to introduce additional services for individuals living at home
- Contribute to reviewing support for living at home
Support individuals to maintain oral health and mouth care Real unit · NCFE
What you'll be able to do
- Understand the importance of oral health and hygiene for adults
- Understand the principles of oral health and mouth care for adults
- Assess and review oral health and mouth care needs
- Support individuals and others to carry out oral hygiene and maintain or improve oral health
Support individuals to meet personal care needs Real unit · NCFE
What you'll be able to do
- Work with individuals to identify their needs and preferences in relation to personal care
- Provide support for personal care
- Support individuals to use the toilet
- Support individuals to maintain personal hygiene
- Support individuals to manage their personal appearance
- Monitor and report on support for personal care
Support individuals to prepare for and settle into new home environments Real unit · NCFE
What you'll be able to do
- Understand factors affecting a move to a new home environment
- Support individuals to prepare to move into new home environments
- Support individuals to settle into new home environments
- Support individuals to review the impact of new home environments
Support individuals to retain, regain and develop skills for everyday life Real unit · NCFE
What you'll be able to do
- Understand the context of supporting skills for everyday life
- Understand how to support individuals to retain, regain and develop skills for everyday life
- Support individuals to plan for retaining, regaining and developing skills for everyday life
- Support individuals to retain, regain or develop skills for everyday life
- Evaluate support for retaining, regaining or developing skills for everyday life
Support individuals who are substance users Real unit · NCFE
What you'll be able to do
- Understand the context of substance use
- Understand substances, their effects and how they might be used
- Support individuals to adopt safe practices in relation to substance use
- Support individuals when they have used substances
- Support individuals to address substance misuse through an action plan
Support individuals with Parkinson’s disease Real unit · NCFE
What you'll be able to do
- Understand the signs, symptoms and progression of Parkinson’s disease
- Understand the impact of Parkinson’s disease on the individual and others
- Understand the diagnosis, interventions and treatment options to manage Parkinson’s disease
- Understand safe and effective use of medication for Parkinson’s disease
- Support the health and wellbeing of individuals with Parkinson’s disease
Support individuals with learning disabilities to access healthcare Real unit · NCFE
What you'll be able to do
- Understand legislation, policies and guidance relevant to individuals with learning disabilities accessing healthcare
- Understand the function of healthcare services that an individual with learning disabilities may need to access
- Understand how plans for healthcare and regular health checks underpin long-term health and wellbeing for individuals with learning disabilities
- Complete and review plans for healthcare for individuals with learning disabilities
- Support an individual with learning disabilities to access a variety of healthcare services
Support individuals with multiple conditions and/or disabilities Real unit · NCFE
What you'll be able to do
- Understand the impact of multiple conditions and/or disabilities on individuals
- Understand own role in supporting individuals with multiple conditions and/or disabilities
- Understand the support available for individuals with multiple conditions and/or disabilities
- Assist individuals with multiple conditions and/or disabilities
- Evaluate the support provided to an individual to engage in activities
Support individuals with specific communication needs Real unit · NCFE
What you'll be able to do
- Understand an individual’s specific communication needs
- Understand how to support the use of communication technology and aids
- Contribute to identifying and addressing specific communication needs of individuals
- Interact with individuals using their preferred communication method
- Promote communication between individuals and others
- Review an individual’s communication needs and the support provided
Support person-centred thinking, planning and review Real unit · NCFE
What you'll be able to do
- Understand principles and practice of person-centred thinking, planning and review
- Understand the context of person-centred thinking, planning and review
- Understand own role in person-centred planning
- Implement person-centred thinking, planning and review
Support positive risk taking for individuals Real unit · NCFE
What you'll be able to do
- Understand the importance of risk taking in everyday life
- Understand the importance of a positive, person-centred approach to risk assessment
- Understand the framework which underpins an individual’s right to make decisions and take risks
- Support individuals to make decisions about risks
- Support individuals to take risks
- Understand duty of care in relation to supporting positive risk taking
Support the assessment of individuals with sensory loss Real unit · NCFE
What you'll be able to do
- Understand own role and the roles of others in the assessment of individuals with sensory loss and their carers
- Understand own role and the role of others in promoting the interests of individuals with sensory loss
- Support the assessment of individuals with sensory loss
- Support primary carers
- Promote evidence-based practice in relation to sensory loss
Support the health and wellbeing of individuals in a care setting Real unit · NCFE
What you'll be able to do
- Understand the importance of individuals’ wellbeing
- Monitor individuals’ health and wellbeing
- Assess and respond to changes in an individual’s health and wellbeing
- Promote individuals’ health and wellbeing
Support the spiritual wellbeing of individuals Real unit · NCFE
What you'll be able to do
- Understand the importance of spiritual wellbeing for individuals
- Identify the spiritual needs of an individual and others
- Understand the impact of values and beliefs on own and an individual's spiritual wellbeing
- Support individuals' spiritual wellbeing
Test for substance use Real unit · NCFE
What you'll be able to do
- Prepare to test individuals for substance use
- Test for substances
- Communicate outcomes of testing for substances
Understand advance care planning Real unit · NCFE
What you'll be able to do
- Understand the principles of advance care planning
- Understand the process of advance care planning
- Understand person-centred approaches to advance care planning
Understand duty of care Real unit · NCFE
What you'll be able to do
- Understand how duty of care contributes to safe practice
- Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
- Respond to comments and complaints
- Recognise and respond to adverse events, incidents, errors and near misses
- Lead and support others to address conflicts or dilemmas that may arise between an individual’s rights and duty of care
Understand how to promote personal wellbeing Real unit · NCFE
What you'll be able to do
- Understand own wellbeing
- Understand the importance of maintaining and improving own wellbeing
- Maintain and improve own wellbeing
- Manage own stress and anxiety
Understand how to promote personal wellbeing Real unit · NCFE
What you'll be able to do
- Understand own wellbeing
- Understand the importance of maintaining and improving own wellbeing
- Maintain and improve own wellbeing
- Manage own stress and anxiety
Understand how to support autistic individuals Real unit · NCFE
What you'll be able to do
- Understand the characteristics and diagnostic features of autism
- Understand how autism can influence the lives of individuals and others
- Understand different theories and concepts in relation to autism
- Understand the legislative and policy framework in relation to the support of autistic individuals
- Understand how to develop strategies and skills to enable social interaction and communication with autistic individuals
- Understand how to support autistic individuals
Understand how to support individuals to access and engage in education, training and employment (ETE) Real unit · NCFE
What you'll be able to do
- Understand legislation, statutory guidance and codes of practice in relation to supporting individuals to access and engage in education, training and employment (ETE)
- Understand the principles of engagement in ETE for individuals
- Understand support available for individuals in relation to ETE
- Understand how to advise and support individuals to access and engage in ETE
Understand how to support individuals with foot care Real unit · NCFE
What you'll be able to do
- Understand the basic structure and function of the foot
- Understand the causes and risk factors of foot problems
- Understand how to carry out foot and nail care
- Understand reporting and referral procedures in relation to foot care
Understand long-term conditions and frailty Real unit · NCFE
What you'll be able to do
- Understand frailty and the impact of this on individuals
- Understand long-term conditions
- Support individuals with frailty or long-term conditions
Understand mental capacity and restrictive practices Real unit · NCFE
What you'll be able to do
- Understand the principles of mental capacity in adult care
- Understand the application of the principles of mental capacity and consent
- Understand restrictive practices
Understand mental ill health Real unit · NCFE
What you'll be able to do
- Understand the types of mental ill health
- Understand the impact of mental ill health on individuals and others in their social network
- Understand the difficulties individuals with mental ill health may face
- Recognise and respond to deterioration in an individual’s overall health and wellbeing
- Recognise and respond to limitations in an individual’s mental capacity
- Understand how to identify situations of risk to individuals with mental ill health and to self and others
Understand personalisation in adult care Real unit · NCFE
What you'll be able to do
- Understand personalisation in adult care
- Understand systems that promote personalisation
- Understand how to implement personalisation in practice
Understand sensory loss Real unit · NCFE
What you'll be able to do
- Understand the factors that impact on individuals with sensory loss
- Understand the importance of effective communication for individuals with sensory loss
- Understand causes and conditions of sensory loss
- Understand how to recognise when an individual may be experiencing sight and/or hearing loss and actions to take
Understand social prescribing Real unit · NCFE
What you'll be able to do
- Understand factors which impact on health and wellbeing
- Understand the policy for social prescribing
- Understand social prescribing in practice
- Understand the role and responsibilities of the frontline health and care practitioner in relation to social prescribing
- Understand outcomes of social prescribing
Understand the context of supporting individuals with learning disabilities Real unit · NCFE
What you'll be able to do
- Understand how legislation and policies support the human rights and inclusion of individuals with learning disabilities
- Understand the nature, causes and characteristics of learning disability
- Understand the historical context of learning disability
- Understand principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
- Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family/carers
- Understand how to promote communication with i
Understand the impact of acquired brain injury on individuals Real unit · NCFE
What you'll be able to do
- Understand acquired brain injury
- Understand the impact of acquired brain injury on individuals
- Understand the specialist communication needs of an individual with acquired brain injury
- Understand the impact that personality changes may have on individuals with acquired brain injury and others
- Understand the impact of behaviour that challenges
Understand the process and experience of dementia Real unit · NCFE
What you'll be able to do
- Understand the neurology of dementia
- Understand the impact of recognition and diagnosis of dementia
- Understand how dementia care must be underpinned by a person-centred approach
Undertake agreed pressure area care Real unit · NCFE
What you'll be able to do
- Understand the anatomy and physiology of the skin in relation to pressure area care
- Understand good practice in relation to own role when undertaking pressure area care
- Follow the agreed care plan when undertaking pressure area care
- Understand the use of materials, equipment and resources available when undertaking pressure area care
- Prepare to undertake pressure area care
- Undertake pressure area care
Undertake personal hygiene activities with individuals Real unit · NCFE
What you'll be able to do
- Understand current legislation, national guidelines, policies, procedures and protocols in relation to undertaking personal hygiene activities with individuals
- Know the anatomy and physiology of the skin, nose, mouth, eyes and ears in relation to cleansing
- Prepare for undertaking personal hygiene activities with individuals
- Undertake personal hygiene activities with individuals
- Record and report the outcome of the personal hygiene activity
Undertake physiological measurements Real unit · NCFE
What you'll be able to do
- Understand relevant legislation, policy and good practice for undertaking physiological measurements
- Understand the physiological states that can be measured
- Prepare to take physiological measurements
- Undertake physiological measurements
- Record and report results of physiological measurements
Undertake stoma care Real unit · NCFE
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to assessment for stoma care
- Understand the anatomy and physiology in relation to conditions requiring stoma care
- Prepare individuals for stoma care
- Carry out stoma care for individuals
- Monitor and check individuals following stoma care
Undertake tissue viability risk assessments Real unit · NCFE
What you'll be able to do
- Understand the need for tissue viability risk assessment
- Undertake tissue viability risk assessment
- Record and report on tissue viability risk assessment
- Understand when the risk assessment should be reviewed
Undertake treatments and dressings of lesions and wounds Real unit · NCFE
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols, best practice and safety measures related to undertaking treatments and dressings of lesions and wounds
- Understand wound infection and healing
- Understand the rationale for carrying out procedures when treating lesions/wounds
- Prepare to treat and dress lesions and wounds
- Carry out treatments and dressings to lesions/wounds
- Record and report outcomes of the activities
Work in partnership with families to support individuals Real unit · NCFE
What you'll be able to do
- Understand co-production when working with family members in care and/or support
- Establish and maintain positive relationships with family members in care and/or support
- Plan shared approaches to the care and support of individuals with family members in care and/or support
- Work with family members to access support in their role as carers
- Exchange and record information about co-production with family members
- Contribute to reviewing co-production with family members
- Provide feedback about support for families
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Administer Topical Anti-Cancer Therapy
- Standard
Agree rehabilitation plans with individuals, families, carers and other professionals
- Standard
Assess needs, risks and circumstances in partnership with those involved
- Standard
Assist customers to move and settle into new living environments
- Standard
Assist individuals at formal hearings
- Standard
Co-produce action plans to assist stakeholders in improving environments and practices to promote mental health
- Standard
Co-work within the Restorative Process
- Standard
Communicate significant news to individuals
- Standard
Conduct a strategic review of the commissioning
- Standard
Create an environment to protect older people from abuse
- Standard
Develop management plans for individuals with stroke or Transient Ischaemic Attack (TIA)
- Standard
Develop practices which promote choice, well-being and protection of all individuals
- Standard
Enable a young person with diabetes to develop self-management skills
- Standard
Enable an individual with Type 1 diabetes to administer insulin by pump
- Standard
Enable an individual with Type 2 diabetes to start insulin therapy
- Standard
Enable communities to develop their capacity to advocate for health and wellbeing
- Standard
Enable individuals with diabetes to monitor their blood glucose levels
- Standard
Enable individuals, their family and friends to explore and manage change
Showing 18 of 42 standards these units map to.
04Where it leads
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
Where this can lead
Junior Cultural Transformation Associate
This role gives a start in cultural transformation work. It can lead to roles such as senior cultural transformation consultant or manager, cultural transformation, taking on bigger projects and more responsibility for how change is planned and delivered.
See the whole journey05The credits
The credits, and who awards them
Level 3 credits are regulated, and they are awarded by NCFE rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Administer medication to individuals and monitor the effectsAdult social care regulation, inspection and quality improvementAssist in the administration of medicationAwareness of mental health legislationCare for the older personCauses and spread of infectionCleaning, decontamination and waste managementCo-ordinate activity provision in adult social care
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Safeguarding and protection in care settings”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Safeguarding and protection in care settings” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Develop, implement and review reablement plans” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Undertake tissue viability risk assessments” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Administer medication to individuals and monitor the effects” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
NCFE CACHE Level 3 Technical Occupational Entry in Adult Care (Diploma)
- Administer Topical Anti-Cancer Therapy
- Agree rehabilitation plans with individuals, families, carers and other professionals
- Assess needs, risks and circumstances in partnership with those involved
- Assist customers to move and settle into new living environments
- Assist individuals at formal hearings
- Co-produce action plans to assist stakeholders in improving environments and practices to promote mental health
- Co-work within the Restorative Process
- Communicate significant news to individuals
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Administer medication to individuals and monitor the effects, one of this qualification's own units.
Applied to your work in any of these jobs
Which job do you mean?
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for NCFE CACHE Level 3 Technical Occupational Entry in Adult Care (Diploma)
104 units in this credential, in the order it lists them, awarded by NCFE.
- Administer medication to individuals and monitor the effects
- Adult social care regulation, inspection and quality improvement
- Assist in the administration of medication
- Awareness of mental health legislation
- Care for the older person
- Causes and spread of infection
and 98 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.