UK

United Kingdom · Property and facilities · Mid-Level (2-5 years)

Facilities Manager

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandMid-Level (2-5 years)
  • Direct reportsNo direct reports
  • Reports toSenior Facilities Manager
  • UK framework levelUsually a coordinator, or early in a professional job

Also advertised as Building Manager · Site Operations Manager · Property Manager (Operations)

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

IWFM Level 4 Diploma in Facilities Management Practice Institute of Workplace and Facilities Management · Level 4 · covers 7 of 13 standards
IWFM Level 4 Certificate in Facilities Management Institute of Workplace and Facilities Management · Level 4 · covers 4 of 13 standards
iCQ Level 4 Diploma in Facilities Management iCan Qualifications Limited · Level 4 · covers 4 of 13 standards
IWFM Level 4 Award in Facilities Management Institute of Workplace and Facilities Management · Level 4 · covers 3 of 13 standards
IWFM Level 3 Certificate in Facilities Management Practice Institute of Workplace and Facilities Management · Level 3 · covers 2 of 13 standards
IWFM Level 3 Certificate in Facilities Management Institute of Workplace and Facilities Management · Level 3 · covers 2 of 13 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Oversee works and maintenance facilities IWFM Level 4 Diploma in Facilities Management Practice
Managing health and safety in own area of facilities management IWFM Level 4 Certificate in Facilities Management
Facilities management projects iCQ Level 4 Diploma in Facilities Management
Understanding sustainability and environmental issues and the impact on facilities management IWFM Level 4 Award in Facilities Management
Space allocation in facilities management IWFM Level 3 Certificate in Facilities Management Practice
Space allocation in facilities management IWFM Level 3 Certificate in Facilities Management

The future skills this job leans on

Data Fluency turning numbers into a decision
Frontier Fluency the next wave, beyond mainstream AI
Systems Fluency seeing the whole picture
Trust Fluency keeping the digital world safe
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Your Plan Illustration

Built for Facilities Manager

6 units that map to this job, from the qualifications that cover it.

  1. Oversee works and maintenance facilities Institute of Workplace and Facilities Management · covers 7 of 13 standards Level 4
  2. Managing health and safety in own area of facilities management Institute of Workplace and Facilities Management · covers 4 of 13 standards Level 4
  3. Facilities management projects iCan Qualifications Limited · covers 4 of 13 standards Level 4
  4. Understanding sustainability and environmental issues and the impact on facilities management Institute of Workplace and Facilities Management · covers 3 of 13 standards Level 4
  5. Space allocation in facilities management Institute of Workplace and Facilities Management · covers 2 of 13 standards Level 3
  6. Space allocation in facilities management Institute of Workplace and Facilities Management · covers 2 of 13 standards Level 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Facilities Manager?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Data-Driven Decision Making (Beyond Basic Reports)
  • Smart Building Technology Integration
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Facilities Manager plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

A facilities manager keeps a building running smoothly, day in, day out. The work covers everything from heating to cleaning, making sure it all works together. You're the first point of contact when something goes wrong. It's a hands-on role, out and about rather than at a desk all day.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Planon / MRI Property Management X (or similar IWMS/CMMS) Intermediate

Logging reactive jobs, completing assigned PPMs, running pre-built reports on work order status, updating asset registers.

Microsoft Excel (Pivot Tables, basic formulas) Intermediate

Updating budget trackers, creating simple expense reports, analysing contractor spend, managing small data sets for ad-hoc reporting.

Paxton Net2 / HID Global (or similar Access Control System) Intermediate

Issuing and revoking access credentials for tenants and contractors, running access history reports for security incidents.

Alcumus SafeContractor / RiskWise (or similar H&S/Compliance Platform) Intermediate

Using the system to log H&S incidents, managing contractor vetting processes, ensuring all compliance documents are uploaded and current.

Schneider Electric EcoStruxure / Johnson Controls Metasys (or similar BMS) Basic

Monitoring system status, acknowledging alarms, making minor temperature or lighting adjustments based on tenant requests.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Minor Repair Authorisation Escalate to Facilities Manager for approval. Authorise up to £1,000 without prior approval; consult Senior FM for £1,000-£5,000. Authorise up to £5,000; consult Director for £5,000-£20,000.
Contractor Selection (Approved List) Recommend a contractor to Facilities Manager. Select and appoint from the approved contractor list for routine works. Approve new contractors to the approved list; manage framework agreements.
Emergency Response Protocol Follow established protocol; escalate to Facilities Manager immediately. Lead on-site emergency response following protocol; inform Senior FM. Define and refine emergency response protocols; coordinate with external agencies.
Statutory Compliance Sign-off Complete checks; submit for Facilities Manager review and sign-off. Complete and sign off routine statutory checks (e.g., fire alarm tests, Legionella). Oversee and audit all statutory compliance across a portfolio; liaise with regulatory bodies.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Reactive Jobs Closed within SLA
The percentage of unexpected repair or maintenance requests (reactives) that you get sorted within the agreed service level agreement timescales.
Target · >95%

If 100 urgent light fitting repairs come in, you'll need to have 96 of them fixed within the 4-hour SLA. This shows you're on top of the day-to-day firefighting.

Planned Preventative Maintenance (PPM) Completion Rate
The percentage of scheduled maintenance tasks—like boiler services or fire alarm checks—that are completed on time, every time.
Target · >99%

If there are 50 critical PPM tasks scheduled for Q3, you'd need to ensure at least 49.5 (so, all 50 in practice) are done and dusted by the deadline. No excuses for missed checks.

Statutory Compliance Logbook Accuracy
How accurately and completely you're maintaining all the required records for things like Legionella checks, fire alarm tests, and lift inspections. This is about keeping us legally safe.
Target · 100%

An audit of your fire safety logbook in June should show every weekly alarm test and monthly emergency lighting check recorded correctly, with no gaps. If an inspector comes, we need to show them everything.

Tenant Satisfaction on Issue Resolution
How happy our tenants are with how quickly and effectively you resolve their problems, whether it's a leaky tap or a noisy air con unit.
Target · >4.5/5 (on a 5-point scale)

After you've sorted a heating issue, the tenant rates your response and resolution a 5 out of 5. This shows you're not just fixing things, you're making people feel heard and looked after.

OpEx Budget Variance (Site Specific)
How closely you manage the operational expenditure for your specific building against the agreed budget. This shows you're fiscally conscious.
Target · < +/- 3%

If your monthly cleaning budget is £5,000, you'll need to keep actual spend between £4,850 and £5,150. No massive surprises at month-end.

Proactive Issue Identification
You're not just waiting for things to break; you're spotting potential problems before they become emergencies. This is about having a 'sixth sense' for building issues.
  • You'll be flagging a worn-out pump that's still working but likely to fail in 3 months. You're recommending a roof repair before a leak appears. Your manager isn't hearing about problems from tenants first, they're hearing it from you, with a plan already in mind.
Effective Contractor Management
You're getting the best out of our third-party contractors—they're turning up on time, doing quality work, and sticking to their RAMS (Risk Assessment and Method Statement).
  • Contractors complete work to a high standard, on schedule, and within budget. You're regularly reviewing their performance, challenging poor work, and ensuring all their paperwork (RAMS, insurance) is up to scratch before they even step on site. You're not just signing off invoices
  • you're checking the work.
Clear Communication & Diplomacy
You can talk to anyone—from a frustrated tenant to a specialist engineer to a senior executive—and get your point across clearly and calmly, even when things are tense.
  • Your emails are concise and easy to understand. You can de-escalate a heated conversation with a tenant about a perceived issue. You can explain a complex M&E problem to a non-technical person without jargon. People feel heard and understood after talking to you, even if they don't get exactly what they wanted.
Adherence to Process & Documentation
You follow established procedures for everything from raising purchase orders to logging incidents, and you keep all your records meticulously updated.
  • Your CMMS (Computerised Maintenance Management System) records are always up-to-date. All your statutory logbooks are complete and auditable. You're the one reminding contractors to sign in and out, and you wouldn't dream of starting a high-risk job without a Permit to Work. You're a stickler for the rules because you know they keep everyone safe.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Keeping Things Running Smoothly

You get a genuine sense of satisfaction from seeing a building operate without a hitch. The quiet hum of efficient systems, the clean corridors, the happy tenants – that's your reward.

You're the person who walks through the building in the morning, notices a flickering light, and gets it sorted before anyone else even spots it. You're driven by preventing problems.

Solving Tangible Problems

You love the challenge of diagnosing an issue, finding the right contractor, and seeing a problem fixed. It's about practical, hands-on resolution.

When the heating goes out, you're not just logging a ticket; you're investigating, talking to engineers, and personally making sure the solution is implemented. You thrive on fixing things.

Ensuring Safety & Compliance

You're motivated by the responsibility of keeping people safe and ensuring we meet all our legal obligations. It's a fundamental part of your professional pride.

You meticulously check fire alarm logs and Legionella records, not just because you have to, but because you genuinely care about preventing harm. You sleep better knowing everything is compliant.

What frustrates people
  • Being told to 'innovate and be world-class' while simultaneously having your budget for critical maintenance 'value-engineered' to the bone.
  • The administrative overhead of getting quotes, raising purchase orders, and chasing invoices for hundreds of small jobs – it can be soul-destroying.
  • The classic line from users and contractors: 'It was working yesterday!' which always seems to place the blame squarely back on you, regardless of the actual cause.
  • Dealing with O&M Manuals that are either incomplete, outdated, or just plain wrong, making troubleshooting harder than it needs to be.
What this role does not give you
  • A quiet, predictable, entirely desk-based role with no unexpected interruptions.
  • Complete autonomy over significant capital expenditure decisions without extensive justification.
  • A role where you're solely focused on long-term strategy without any day-to-day operational involvement.
  • A job where you're never on call or expected to respond to out-of-hours emergencies.

8Who you work with

Your work directly impacts tenant satisfaction, operational efficiency, and crucially, the safety and compliance of our properties. Get it right, and you protect our reputation and bottom line; get it wrong, and you're looking at regulatory fines, tenant complaints, and potentially significant financial losses from downtime or damage.

Inside the business
  • Building Occupants & Tenants (your primary 'customers')
  • Finance Team (for budgets and invoices)
  • Health & Safety Officer (for compliance and incident reporting)
  • IT Support (for building tech issues)
  • Security Team (for access control and site safety)
Outside the business
  • M&E (Mechanical & Electrical) Contractors
  • Cleaning & Security Contractors
  • Local Authorities (for statutory compliance)
  • Specialist Vendors (e.g., lift engineers, fire system technicians)
  • Building Surveyors

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • At least 2-5 years of hands-on experience in a facilities management or building operations role, ideally managing a single commercial property or a significant section of one.
  • Proven experience in managing third-party contractors, including raising purchase orders, scheduling work, and overseeing quality control.
  • Demonstrable understanding of statutory compliance requirements for commercial buildings in the UK (e.g., fire safety, Legionella, asbestos).
  • Experience with a Computerised Maintenance Management System (CMMS) or Integrated Workplace Management System (IWMS) for logging and tracking work orders.
  • A calm and methodical approach to problem-solving, particularly during unexpected incidents or emergencies.
  • Strong basic IT skills, including using Microsoft Office Suite (Outlook, Word, Excel).

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced CMMS/IWMS Configuration & Reporting

You'll move beyond just logging jobs to configuring the system to better suit our needs. This means building custom reports that give us deeper insights, optimising PPM schedules within the system, and managing the asset register more effectively. It saves time and gives better data.

Custom report building using advanced query functi · Workflow automation within the CMMS (e.g., automat · Asset lifecycle management features and depreciati · Integration points with other systems (e.g., finan · User permission management and system security.

  • This month: Explore the 'advanced reporting' section of our CMMS. Try to build one custom report that answers a question your manager often asks.
  • Next quarter: Ask for training on CMMS administration or power-user features. Many vendors offer this.
  • Month 4-6: Propose one improvement to our CMMS workflow that could save the team time or improve data accuracy.
  • Ongoing: Become the go-to person on your team for CMMS queries and troubleshooting.

Quick win: Identify a repetitive manual task related to CMMS data entry or reporting, and explore if there's an existing feature that could automate or simplify it.

Intermediate Power BI / Tableau for FM Analytics

While Excel is great for day-to-day, visualising complex FM data (like energy consumption across multiple sites, or contractor performance trends) requires more powerful tools. Being able to build and interpret interactive dashboards will become crucial for presenting insights to senior leadership.

Connecting to different data sources (CMMS, BMS, E · Creating interactive dashboards with filters and d · Understanding different chart types and when to us · Basic data modelling and relationships between tab · Publishing and sharing reports securely.

  • This month: Start with free online tutorials for Power BI Desktop. Try to recreate one of your Excel reports as a simple dashboard.
  • Next quarter: Find a dataset of historical work orders or energy usage and try to build a dashboard that shows trends.
  • Month 4-6: Present a simple Power BI dashboard to your Senior FM, showing a key operational metric for your building.
  • Ongoing: Look for opportunities to visualise data rather than just presenting it in tables.

Quick win: Download Power BI Desktop (it's free!) and connect it to a simple Excel spreadsheet of your site's monthly expenses. Build a pie chart and a bar chart. Get comfortable with the interface.

11Staying current once you are in

What people here do to keep up
  • Join the Institute of Workplace and Facilities Management (IWFM) and attend their local networking events and webinars. It's a great way to meet peers and stay current.
  • Subscribe to industry publications like 'FMJ' or 'Facilities Management Magazine' to keep up with trends and best practices.
  • Attend supplier training sessions on new equipment or systems installed in your building. It helps you understand what you're managing.
  • Seek out a mentor within the FM industry – someone who's been there, done that, and can offer advice on tricky situations.
  • Take online courses on specific building systems (e.g., advanced HVAC controls, lift maintenance basics) to deepen your technical knowledge.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Data-Driven Decision Making (Beyond Basic Reports)

We're collecting more data than ever from BMS, CMMS, and occupancy sensors. The next step isn't just looking at reports, it's using that data to make smarter, more proactive decisions about maintenance, energy, and space. Competitors are already using this to cut costs and improve uptime.

  • Interpreting CMMS work order trends to identify re
  • Analysing BMS data for energy consumption patterns
  • Using occupancy sensor data to inform cleaning sch
  • Translating data insights into actionable recommen
  • Understanding basic statistical concepts to valida

Smart Building Technology Integration

Buildings aren't just bricks and mortar anymore; they're becoming interconnected tech hubs. You'll need to understand how different smart systems (IoT sensors, advanced BMS, smart access control) talk to each other, and how to troubleshoot when they don't. This isn't just for new builds; retrofits are happening everywhere.

  • Understanding the basics of IoT sensors (e.g., tem
  • How different building systems (HVAC, lighting, se
  • Basic network connectivity for smart devices (Wi-F
  • The concept of a 'digital twin' for building opera
  • Cybersecurity awareness for connected building sys

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Planned Preventative Maintenance (PPM) Execution
  • Statutory Compliance Management
  • SLA & Contractor Performance Oversight
  • Budget Tracking & Cost Control
  • Business Continuity & Emergency Response

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Facilities Coordinator / Assistant Facilities Manager

    2-4 years

    Skills to master

    • Helpdesk management, contractor scheduling, basic compliance checks, administrative support for FM team, understanding of building systems.

    You're ready to move on when

    • You're independently managing a small portfolio of reactive jobs from start to finish.
    • You're regularly conducting basic building checks and identifying minor issues.
    • You're confidently liaising with contractors and ensuring their paperwork is in order.
    • You're the go-to person for basic tenant queries and can resolve them without escalation.
  2. 2

    Trade Background (e.g., Electrician, Plumber, HVAC Technician)

    3-5 years (plus trade experience)

    Skills to master

    • Moving from hands-on repair to management of others, understanding compliance beyond your trade, budget awareness, communication with non-technical stakeholders.

    You're ready to move on when

    • You've taken on supervisory responsibilities for junior tradespeople.
    • You're now managing small projects, not just individual tasks.
    • You've shown an interest in the wider building operations, not just your specific trade.
    • You're comfortable with basic administrative tasks and using a computerised system.
  3. 3

    Customer Service / Hospitality Management

    3-5 years

    Skills to master

    • Translating customer service excellence into building services, understanding technical aspects of FM, contractor management, health & safety regulations.

    You're ready to move on when

    • You've managed teams and budgets in a customer-facing environment.
    • You've demonstrated strong problem-solving skills and calm under pressure.
    • You've actively sought out opportunities to learn about building operations or maintenance.
    • You're passionate about creating a positive physical environment for people.

15Where this role leads

The long view: This role can lead to managing facilities across several sites, then to setting facilities strategy nationally, or into corporate real estate roles that cover acquisitions and workplace strategy.

16Pay and demand

Pay & demand

Typical pay £43,365 a year Source: ONS Annual Survey of Hours and Earnings, 2025 (provisional), under the Open Government Licence v3.0

The figure is the median for full-time employees in the ONS occupation this job title codes to (Property, housing and estate managers), from the April 2025 survey, about six months old when published, as ASHE always is. It is that occupation's middle, not this role's. Half earn more.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Facilities Manager is actually changing.

Where it leads

Roles this leads to

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Oversee works and maintenance facilities, worked against Facilities Manager.

Oversee works and maintenance facilities Level 4

Applied to your work in Facilities Manager

This unit aims to provide learners with an understanding of how to maintain facilities through various maintenance activities, including the importance of planned preventative maintenance. Learners will be able to implement and review works and maintenance procedures in accordance with organisational policies, ensuring effectiveness and compliance.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

Start my Facilities Manager plan, free
See Your Progress Grow Illustration
Facilities Manager
  • Planned Preventative Maintenance (PPM) Execution
  • Statutory Compliance Management
  • SLA & Contractor Performance Oversight
  • Budget Tracking & Cost Control
  • Business Continuity & Emergency Response
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

17The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Facilities Manager is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Senior Facilities Manager

    3-5 years

    OFQUAL 6-7

    • Lifecycle Costing & Capital Planning Analysing total cost of ownership for assets.
    • Portfolio Management Overseeing multiple sites or a single, highly complex property.
    • Energy Management Strategy Developing and implementing energy reduction programmes.
    • Workplace Strategy Using space utilisation data to make recommendations for office layouts.
Working with AI on the job

Working with AI

Where AI is starting to help

Imagine having a personal assistant who handles the tedious bits of your job, leaving you free to focus on what truly matters: keeping our buildings running perfectly and our tenants happy. That's not a pipe dream; it's the reality AI is bringing to Facilities Management.

We're not just talking about fancy gadgets; we're talking about smart tools that genuinely make your day-to-day work easier. From predicting equipment failures to writing your tenant communications, AI is here to take the grunt work off your plate. Here’s a sneak peek at how you'll be using it.

Predictive Maintenance Scheduling

AI will analyse real-time data from our Building Management Systems (BMS) – things like vibration, temperature, and runtimes – to predict when an asset, say a boiler or a chiller, is likely to fail. It'll then automatically generate a work order in our CMMS before the breakdown happens. This shifts us from reactive firefighting to smart, condition-based maintenance, saving you headaches and money.

Autonomous Energy Optimisation

Picture this: an AI model that connects directly to the BMS, pulls in local weather data, and even knows which rooms are booked via our space management system. It then continuously makes tiny, intelligent adjustments to the HVAC and lighting. This means we're only heating or cooling areas that need it, slashing energy waste without you having to manually tweak settings all day long. It's like having an energy expert working 24/7.

Automated Compliance Auditing

Forget spending hours sifting through contractor insurance documents, training certificates, and RAMS (Risk Assessment and Method Statements). AI will scan all these documents, cross-referencing them against project requirements and our company policy. It'll automatically flag any non-compliant or expiring documents in our supplier portal, giving you a clear heads-up and saving you a mountain of admin.

Intelligent Helpdesk Triage & Comms

Imagine your inbox being a little less overwhelming. AI will read incoming tenant emails and helpdesk tickets, figure out the urgency, categorise the issue (e.g., HVAC, plumbing, electrical), and even draft a polite, standardised acknowledgement reply. This frees you up to focus on the actual problem-solving and dispatching contractors, rather than getting bogged down in repetitive communication.

Common questions

Common questions

How do you become a Facilities Manager?

Common routes in include Facilities Coordinator / Assistant Facilities Manager (2-4 years), Trade Background (e.g., Electrician, Plumber, HVAC Technician) (3-5 years (plus trade experience)) and Customer Service / Hospitality Management (3-5 years). Times vary with prior experience.

Where can a Facilities Manager progress to?

This role can lead on to Senior Facilities Manager (3-5 years), depending on the skills you build.

What new skills matter most for a Facilities Manager?

Increasingly, Data-Driven Decision Making (Beyond Basic Reports) and Smart Building Technology Integration. These are the skills our record of this role lists as growing.

Free tools

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Three free tools, no account needed. Each one ends with a role, a level and a way in.

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18Where to go from here

Other roles at Level 3

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in property and facilities

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills in this role transfer across sectors such as healthcare, education, retail and industrial premises. They can also lead into specialist consulting roles in the wider real estate industry.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my Facilities Manager plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.