How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer iCan Qualifications Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and iCan Qualifications Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from iCan Qualifications Limited.
This Level 4 diploma is designed for individuals working in facilities management. It covers principles of contract mobilisation, energy and utilities management, and space utilisation. The qualification also includes facilities management practice and project work.
These are the units iCan Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with iCan Qualifications Limited. It does the teaching and the mapping. iCan Qualifications Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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What each unit actually teaches you to do
Develop and implement a risk assessment plan in own area of responsibilty Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the legal requirements and personal responsibilities for health and safety within an organisation
- Promote the importance of adhering to health and safety practices within the workplace
- Ensure that hazards and risks are identified, assessed and managed effectively in own area of responsibility
- Monitor and review health and safety performance and policy in own area of responsibility, identifying areas for improvement
Develop, promote and market facilities management services Real unit · iCan Qualifications Limited
What you'll be able to do
- Develop facilities management services to meet identified needs and market demands
- Promote and market facilities management services to potential clients and stakeholders, using appropriate channels and techniques
Energy and utilities management Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the principles of energy and utilities management, including sustainability and cost-effectiveness.
- Understand what is involved in the energy efficiency of buildings, including building fabric, heating, ventilation, and air conditioning (HVAC) systems, and lighting.
- Manage the use of energy within a building or organisation, implementing strategies to reduce consumption and improve efficiency.
Equality, diversity and inclusion in facilities management Real unit · iCan Qualifications Limited
What you'll be able to do
- Support equality, diversity and inclusion in facilities management activities and initiatives
- Understand the principles of equality, diversity and inclusion in the context of facilities management
Facilities Management Practice Real unit · iCan Qualifications Limited
What you'll be able to do
- Develop productive working relationships with others when delivering facilities management services, fostering collaboration and effective communication.
- Understand how to develop productive working relationships with others when delivering facilities management services, including conflict resolution and negotiation skills.
- Deliver facilities management services through people, effectively managing and motivating teams to achieve desired outcomes.
- Understand how to deliver facilities management services through people, including training, development, and performance management.
- Manage facilities management budgets and finances, ensuring resources are used effectively and efficiently.
- Understand how to manage facilities management budgets and finances, including cost control, forecasting, and reporting.
Facilities management projects Real unit · iCan Qualifications Limited
What you'll be able to do
- Monitor the progress of facilities management projects against agreed plans and objectives
- Monitor facilities management projects, including identifying and addressing potential issues
- Implement facilities management projects, ensuring adherence to relevant regulations and best practices
Implement change in own area of responsibility Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to implement change in own area of responsibility.
- Involve and support others through the change process.
- Implement and monitor a plan for change in own area of responsibility.
Legislation and regulation in facilities management Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the legislation and regulation that impacts on a facilities management organisation
- Communicate legislative and regulatory requirements to relevant personnel
- Understand the importance of compliance with legislation and regulation within facilities management
Manage a budget for own area or activity of work Real unit · iCan Qualifications Limited
What you'll be able to do
- Prepare a budget for own area of responsibility, taking into account income, expenditure, and financial targets.
- Manage a budget, monitoring income and expenditure, and taking corrective action as necessary.
- Review budget management performance, identifying areas for improvement and implementing changes to improve financial performance.
Manage accommodation and space utilisation Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to develop a strategy for space allocation in buildings, considering organisational needs, efficiency, and accessibility.
- Understand how to prepare briefs for space layouts, including defining requirements, constraints, and desired outcomes.
- Manage accommodation within a building or organisation, ensuring it meets the needs of occupants and is used effectively.
Principles of expanding facilities management services Real unit · iCan Qualifications Limited
What you'll be able to do
- Analyse the key features of the facilities management marketplace
- Evaluate methods for developing a facilities management market
Principles of mobilising facilities management contracts Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to create facilities management contracts
- Understand how to monitor facilities management contracts
Principles of planning estates in facilities management Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the principles of planning estates in facilities management
- Understand the role of finance when planning estates
Procure products and/or services Real unit · iCan Qualifications Limited
What you'll be able to do
- Identify procurement requirements based on organisational needs
- Select suppliers based on pre-determined criteria such as cost, quality and reliability
- Buy products and/or services in accordance with organisational procedures and budget constraints
Provide leadership and direction for own area of responsibility Real unit · iCan Qualifications Limited
What you'll be able to do
- Lead effectively in own area of responsibility
- Provide clear direction and set achievable objectives in own area of responsibility
- Communicate the direction for own area of responsibility clearly and collect feedback to inform improvement strategies
- Assess own leadership performance against agreed criteria
Recruit staff in own area of responsibility Real unit · iCan Qualifications Limited
What you'll be able to do
- Review human resource requirements to meet business objectives in own area of responsibility.
- Understand the importance of ensuring that recruitment and selection processes meet legal requirements.
- Understand the importance of ensuring that recruitment and selection processes meet regulatory requirements.
- Understand the importance of ensuring that recruitment and selection processes meet ethical requirements.
- Understand the importance of ensuring that recruitment and selection processes meet social requirements.
- Participate in the recruitment and selection process in line with organisational policy.
- Evaluate the recruitment and selection process and identify areas for improvement in the future.
Specify, commission and manage external contracts and agreements Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the requirements for specifying, commissioning and managing external contracts and agreements
- Specify external contracts and agreements
- Commission external contracts and agreements
- Manage external contracts and agreements
Understanding sustainability and environmental issues and the impact on facilities management Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the principles of sustainability and corporate responsibility within facilities management
- Understand the impact of facilities management activities on the environment
- Understand how to manage waste effectively and ensure its safe disposal
- Understand how to improve environmental awareness and promote environmental responsibility within the workplace
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Allocate and manage space in workplace and facilities services
- Standard
Deliver facilities management through people
- Standard
Develop, promote and market facilities management services
- Standard
Implement current legislation and regulation relevant to your role
- Standard
Manage accommodation, space and facilities in workplace and facilities services
- Standard
Manage and monitor the efficient use of energy
- Standard
Manage energy efficiency in workplace and facilities services
- Standard
Manage facilities management budgets and finances
- Standard
Manage finance for your area of responsibility
- Standard
Monitor and implement facilities management projects
- Standard
Procure external services or suppliers in the creative industries
- Standard
Procure services and products for workplace and facilities services
- Standard
Provide leadership for your team
- Standard
Recruit, manage and develop individuals in your team
- Standard
Specify, commission and manage external contracts and agreements
- Standard
Support Equality, Diversity and Individual Rights in Facilities Management
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 14 records
- 4 records
- 4 records
- 1 record
- 1 record
Showing 6 roles, drawn from 89 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Facilities Management Specialist
This work can lead to running facilities for a whole site, managing major projects, or working on how a property portfolio is used.
See the whole journeyThe credits, and who awards them
Level 4 credits are regulated, and they are awarded by iCan Qualifications Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Develop and implement a risk assessment plan in own area of responsibiltyDevelop, promote and market facilities management servicesEnergy and utilities managementEquality, diversity and inclusion in facilities managementFacilities Management PracticeFacilities management projectsImplement change in own area of responsibilityLegislation and regulation in facilities management
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Pitch it Evaluate
“Develop, promote and market facilities management services” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Develop and implement a risk assessment plan in own area of responsibilty” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Manage a budget for own area or activity of work” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Equality, diversity and inclusion in facilities management” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Allocate and manage space in workplace and facilities services
- Deliver facilities management through people
- Develop, promote and market facilities management services
- Implement current legislation and regulation relevant to your role
- Manage accommodation, space and facilities in workplace and facilities services
- Manage and monitor the efficient use of energy
- Manage energy efficiency in workplace and facilities services
- Manage facilities management budgets and finances
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Develop and implement a risk assessment plan in own area of responsibilty, one of this qualification's own units.
Applied to your work in any of these jobs
This unit enables learners to understand legal health and safety requirements and personal responsibilities within an organisation. Learners will develop skills to promote health and safety practices, identify and manage hazards and risks, and monitor risk assessment plans in their area of responsibility.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for iCQ Level 4 Diploma in Facilities Management
18 units in this credential, in the order it lists them, awarded by iCan Qualifications Limited.
- Develop and implement a risk assessment plan in own area of responsibilty
- Develop, promote and market facilities management services
- Energy and utilities management
- Equality, diversity and inclusion in facilities management
- Facilities Management Practice
- Facilities management projects
and 12 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.