UK

United Kingdom · Compliance, quality and safety · Senior (5-8 years)

Senior Social Value Officer

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandSenior (5-8 years)
  • Direct reportsNo direct reports
  • Reports toHead of Social Value
  • UK framework levelUsually a professional owning their own work, or leading a small team

Also advertised as Senior Social Impact Officer · Social Value Lead · Compliance Officer (Social Value)

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

Pearson Edexcel Level 5 NVQ Diploma in Construction Management (Sustainability) Pearson Education Ltd · Level 5 · covers 1 of 6 standards
LRN Level 4 Diploma in European Digital Marketing and Entrepreneurship Learning Resource Network · Level 4 · covers 1 of 6 standards
OCNLR Level 4 Award in Social Media Marketing OCN London · Level 4 · covers 1 of 6 standards
OCNLR Level 4 Diploma in Digital Marketing OCN London · Level 4 · covers 1 of 6 standards
City & Guilds Level 4 Diploma in Leadership and Management City & Guilds Limited · Level 4 · covers 1 of 6 standards
City & Guilds Level 4 Certificate in Leadership and Management City & Guilds Limited · Level 4 · covers 1 of 6 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Planning Conservation Activities in Construction and the Built Environment Pearson Edexcel Level 5 NVQ Diploma in Construction Management (Sustainability)
Social Media Marketing Management LRN Level 4 Diploma in European Digital Marketing and Entrepreneurship
Social Media Marketing OCNLR Level 4 Award in Social Media Marketing
Managing Marketing Activities City & Guilds Level 4 Diploma in Leadership and Management

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Systems Fluency seeing the whole picture
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Your Plan Illustration

Built for Senior Social Value Officer

4 units that map to this job, from the qualifications that cover it.

  1. Planning Conservation Activities in Construction and the Built Environment Pearson Education Ltd · covers 1 of 6 standards Level 5
  2. Social Media Marketing Management Learning Resource Network · covers 1 of 6 standards Level 4
  3. Social Media Marketing OCN London · covers 1 of 6 standards Level 4
  4. Managing Marketing Activities City & Guilds Limited · covers 1 of 6 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Senior Social Value Officer?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Prompt Engineering for Compliance & Reporting
  • Advanced Data Storytelling & Visualisation
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Senior Social Value Officer plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

A Senior Social Value Officer checks that social value commitments are delivered and can be evidenced. You validate data, check reports, and support less experienced staff to get the detail right.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Social Value Platforms (e.g., Impact Reporting, Social Value Portal, Loop) Expert

You'll be an expert user, configuring project templates, troubleshooting data discrepancies, building custom dashboards, and training project managers on how to use them effectively.

Microsoft Excel (Power Query, Data Models) Advanced

You'll automate data cleaning workflows, build robust data models, and connect multiple data sources to prepare comprehensive social value data for analysis and reporting.

Power BI / Tableau Advanced

You'll create and publish interactive dashboards to track progress against contractual KPIs and TOMs, making our social value impact visible and understandable to stakeholders.

MS Teams / SharePoint Advanced

You'll design SharePoint site structures for efficient evidence management, create automated workflows (using Power Automate) for approvals, and ensure all documentation is secure and auditable.

Project Management Software (e.g., Asana, Monday.com, MS Planner) Advanced

You'll design and manage project plans for social value initiatives, assign tasks to junior team members, and monitor overall team progress on evidence collection and reporting.

GRC / ESG Platforms (e.g., ServiceNow GRC, OneTrust, Diligent ESG) Intermediate

You'll contribute validated social value data as an input into broader ESG reporting platforms, ensuring our social impact is accurately reflected in corporate disclosures.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Evidence Validation & Reporting Accuracy Logs evidence as instructed; flags obvious discrepancies to supervisor. Independently validates most evidence; proposes solutions for minor discrepancies; drafts initial reports. Owns end-to-end validation for complex projects; makes final judgment calls on evidence sufficiency; signs off on reports for accuracy before management review; advises on tricky cases.
Process & Template Design Follows existing templates and processes for data entry and evidence capture. Identifies inefficiencies in existing processes; proposes minor improvements to templates. Designs and implements new evidence collection processes and reporting templates for specific project types; trains junior team members on new processes; makes recommendations for broader system improvements.
Stakeholder Communication & Influence Communicates with internal teams as directed by supervisor; responds to basic data requests. Independently communicates with project managers to gather evidence; presents draft reports to internal teams for feedback. Leads discussions with project managers on compliance issues; presents reports directly to clients and senior internal leadership; influences operational teams to improve data quality; acts as a point of contact for auditors.
Mentorship & Guidance Receives guidance and feedback from senior team members. Provides informal advice to new joiners on basic tasks. Formally mentors 0-2 junior team members, providing technical guidance, reviewing their work, and supporting their development in social value methodologies and compliance.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Contractual KPI Achievement Rate
The percentage of social value Key Performance Indicators (KPIs) met or exceeded across the projects you manage.
Target · 95%+ of all contractual social value KPIs met.

If your projects have 20 social value KPIs, you'd aim to hit at least 19 of them. If we promised 10 apprentices and delivered 9, that's a miss. You'll be accountable for ensuring we're on track.

Audit Non-Conformities (Major)
The number of significant issues or discrepancies found in social value reporting during internal or external audits for your managed projects.
Target · Zero major non-conformities in annual client or external audits.

An external auditor finds that a £100K 'local spend' claim for a project you oversee can't be fully evidenced. That's a major non-conformity. We want none of those, frankly.

Evidence Submission Rate Improvement
The percentage increase in timely and complete evidence submissions from project managers and operational teams you support.
Target · Improve project manager evidence submission rate by 30% within 12 months for your assigned projects.

If only 50% of project managers typically submit their volunteer logs on time, you'd work to get that up to 65% by implementing better processes or training.

Report Accuracy & Timeliness
The percentage of social value reports (monthly, quarterly, annual) submitted without errors and by the agreed deadline.
Target · 100% of reports submitted on time, with fewer than 2 minor revisions needed post-submission.

You submit the Q3 report on the 10th of October, and after review, only a small typo is found, and a chart label needs tweaking. That's a win.

Stakeholder Confidence & Trust
How much internal and external stakeholders (like clients, project managers, and senior leadership) trust your social value data and advice.
  • Evidence: You're proactively consulted on new project bids for social value commitments. Project managers come to you for advice on evidence capture before you even ask. Clients specifically praise the clarity and robustness of your reports. Your opinion is sought on complex social value queries.
Quality of Narrative Reporting
The ability to translate complex social value data into clear, compelling, and accurate stories that resonate with different audiences.
  • Evidence: Reports are consistently praised for their readability and impact. Marketing teams actively use your narratives in external communications. You can explain the 'why' behind the numbers in a way that makes sense to everyone, from a site manager to a CEO.
Mentorship & Knowledge Transfer
How effectively you guide and develop junior team members, helping them improve their skills and understanding of social value compliance.
  • Evidence: Junior team members show measurable improvement in their data accuracy and reporting quality. They actively seek your guidance and feedback. You're seen as a helpful and approachable expert within the team, sharing best practices without being asked.
Proactive Problem Solving
Your ability to spot potential social value compliance issues before they become problems and propose practical solutions.
  • Evidence: You flag a potential shortfall in local spend for a project three months out, giving the team time to course-correct. You identify a gap in evidence capture for a new type of activity and propose a new template before it's too late. You don't just report problems
  • you bring solutions.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Making a Tangible Difference

You'll get satisfaction from seeing the direct results of your work – knowing that your accurate reporting helps secure contracts that fund community projects, or that your validated data proves the positive impact of our initiatives. It's not just paperwork; it's about enabling real social good.

Example: You've just completed a quarterly report that clearly shows £200K of social value created through local employment and community engagement, which directly contributes to winning a new £5M public sector contract.

Problem Solving & Investigation

You enjoy the challenge of piecing together disparate bits of information, digging into data discrepancies, and figuring out how to make messy data auditable. It's like being a detective, but for good. You'll love finding the 'missing link' in an evidence trail.

Example: A project manager reports 100 volunteer hours, but the timesheets only add up to 75. You'll enjoy investigating why, finding the missing logs, or clarifying the discrepancy until the numbers are watertight.

Structure & Order

If you thrive on creating order from chaos, you'll love this. You'll be building and refining processes, templates, and reporting frameworks to ensure consistency and auditability. There's a real satisfaction in making things run smoothly and predictably.

Example: You've just designed a new, simpler evidence submission form that significantly reduces errors and makes life easier for project managers, leading to much cleaner data for your reports.

What frustrates people
  • The 'Admin Overhead' Battle: Constantly chasing busy site managers and engineers for evidence, who often see social value reporting as bureaucratic paperwork distracting from their 'real job'.
  • Quantifying the Unquantifiable: Being forced to put a £ value on deeply human outcomes (e.g., 'improved community wellbeing'), which can sometimes feel reductive and arbitrary.
  • Data Is Always Messy: Trying to create a clean, auditable report from a chaotic mix of anecdotal emails, blurry photos, handwritten timesheets, and inconsistent spreadsheets.
  • Pressure to 'Spin the Numbers': Fending off requests from commercial or marketing teams to 'round up' the numbers or present a rosier picture than the evidence supports (i.e., value-washing).
  • Shifting Goalposts: The client or a local authority changes how they want to measure 'local spend' or 'volunteer hours' halfway through a multi-year project, meaning you have to adapt quickly.
  • The Lagging Indicator Problem: The real impact of your work (e.g., improved skills for a young person) may not be visible for years, but you have to report on it quarterly, which can be tough to articulate.
What this role does not give you
  • A quiet life with predictable tasks every day. You'll have urgent requests and unexpected data issues.
  • Purely strategic work. You'll be knee-deep in data and evidence collection, even at this senior level.
  • Immediate gratification for every piece of work. Some projects take months or years to show their full social value impact.
  • A role where you're always popular. Sometimes you'll be the 'bad cop' asking for more evidence or pushing back on an unsubstantiated claim.

8Who you work with

This role directly underpins our ability to secure and retain public sector contracts, which often have a significant social value weighting. Your work ensures we meet our contractual obligations, avoid penalties, and build a strong reputation for social responsibility, directly impacting our revenue and brand standing.

Inside the business
  • Project Managers (across various departments)
  • Commercial & Bidding Teams
  • Marketing & Communications
  • Finance Department
  • Operations Leadership
Outside the business
  • Clients (especially their procurement and social value teams)
  • External Auditors
  • Community Partners & Charities
  • Local Authorities

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven experience (5+ years) in a social value, sustainability, or compliance role, with a strong focus on data validation and reporting.
  • Demonstrable experience in managing social value for multiple projects, including direct client reporting.
  • A solid track record of improving data quality and designing efficient processes for evidence capture.
  • Experience in mentoring or guiding junior team members, even if informally.
  • Advanced proficiency in Microsoft Excel (including Power Query/Data Models) and experience with a social value platform (e.g., Social Value Portal).
  • A clear understanding of the National TOMs Framework and its practical application.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Social Value Platform Configuration & Integration

As our social value commitments grow, and we integrate with more systems (like HR or finance), you'll need to go beyond being just an expert user. You'll need to understand how to configure the platform to handle bespoke reporting requirements and potentially troubleshoot integration issues.

API fundamentals for data exchange · Custom report building within platforms · User access and permission management · Troubleshooting data synchronisation issues

  • This week: Dive into the admin settings of our current social value platform. Explore all the configuration options you haven't touched before.
  • This month: Work with the platform's support team to understand how custom fields and reports are built. Try to build one simple custom report.
  • Month 2: Shadow someone in IT or operations who works with APIs. Ask them to explain the basics of data integration.
  • Month 3: Take ownership of a specific platform configuration challenge, like optimising a data input form or streamlining a workflow.

Quick win: Identify one manual data entry task in our social value platform and research if there's an existing feature or a simple configuration change that could automate or streamline it.

Impact Measurement & Evaluation Methodologies

The demand for robust, auditable impact evidence is only going to increase. You'll need to move beyond just reporting against KPIs to truly understanding and applying different evaluation methodologies to prove the causal link between our activities and the outcomes.

Contribution vs. Attribution · Counterfactual thinking · Qualitative impact assessment techniques · Ethical considerations in impact measurement

  • This week: Read a few articles on 'contribution analysis' versus 'attribution' in social impact. It's a subtle but important difference.
  • This month: Identify one current social value project and try to map out its 'theory of change' in more detail, explicitly identifying assumptions and external factors.
  • Month 2: Research different qualitative impact assessment techniques (e.g., MSC). Could we apply one to a small project to gather richer stories?
  • Month 3: Propose a small-scale pilot project to test a new impact measurement methodology, focusing on a specific outcome.

Quick win: For your next social value report, make sure to explicitly state the assumptions we're making about impact and acknowledge any external factors that might be contributing to the outcomes.

11Staying current once you are in

What people here do to keep up
  • Attend webinars and workshops on the latest social value measurement techniques and reporting standards.
  • Join relevant professional bodies like Social Value UK or IEMA to stay connected and informed.
  • Actively seek out opportunities to mentor junior colleagues or share your expertise internally.
  • Read industry publications and thought leadership pieces to understand emerging trends and challenges in social impact.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Prompt Engineering for Compliance & Reporting

Honestly, AI is changing how we work. Competitors are already using tools like ChatGPT and Claude to draft reports in minutes that used to take hours. Analysts who figure this out will outproduce their peers significantly. This isn't future-gazing; it's happening now.

  • Context windows and token limits
  • Temperature settings for different tasks
  • RAG (Retrieval Augmented Generation) architectures
  • Output validation and hallucination detection
  • Prompt chaining for complex analysis

Advanced Data Storytelling & Visualisation

Clients and leadership are swamped with data. Simply presenting numbers isn't enough anymore. The ability to weave compelling narratives from complex social value data, backed by powerful visualisations, will be essential to truly influence decisions and demonstrate impact.

  • Narrative structure for impact reports
  • Audience-specific communication
  • Interactive dashboard design principles
  • Ethical data visualisation
  • Qualitative data integration

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • National TOMs Framework
  • Social Return on Investment (SROI) Analysis
  • Theory of Change / Logic Modelling
  • Public Procurement Legislation (e.g., PPN 06/20, Social Value Act 2012)
  • Stakeholder Mapping & Engagement
  • ESG Reporting Standards (GRI, SASB)

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    From Social Value Compliance Officer (L2)

    2-3 years at L2

    Skills to master

    • At L2, you'd be owning social value for individual projects, preparing draft reports, and ensuring basic compliance. To step up to Senior, you'd need to master independent problem-solving, data validation for complex cases, and showing proactive initiative in process improvement.

    You're ready to move on when

    • Consistently delivering accurate, on-time reports for your projects without significant manager intervention.
    • Proactively identifying and resolving data quality issues before they become problems.
    • Taking the lead on training new joiners or explaining processes to colleagues.
    • Receiving positive feedback from project managers on your ability to influence and get the required evidence.
  2. 2

    From a broader Compliance or ESG Role

    5-7 years in a related role

    Skills to master

    • If you're coming from a wider compliance or ESG role, you'd need to specialise in social value methodologies (like the National TOMs), gain deep experience in evidence collection and validation, and understand the nuances of public procurement for social value. Your general compliance skills would be a great foundation.

    You're ready to move on when

    • A strong track record of managing compliance frameworks and reporting in other areas.
    • Demonstrable interest and self-study in social value principles and legislation.
    • Experience in data analysis and report writing that can be directly applied to social impact metrics.
    • The ability to quickly get up to speed on our specific social value platforms and processes.
  3. 3

    From a Project Management or Operations Role (with Social Value focus)

    6-8 years in project management/operations

    Skills to master

    • If you've been managing projects and have had significant exposure to delivering and reporting on social value commitments from the operational side, that's a huge plus. You'd need to formalise your understanding of compliance frameworks, data validation techniques, and reporting standards.

    You're ready to move on when

    • Direct experience in delivering social value on projects and understanding the challenges of evidence capture.
    • A proven ability to manage complex tasks, coordinate with multiple teams, and meet deadlines.
    • A desire to move into a more specialist, analytical, and compliance-focused role.
    • Strong organisational skills and an eye for detail, which are critical for auditability.

15Where this role leads

The long view: This work can lead to a Director of Social Impact and ESG role, shaping wider strategy, or into a Chief Sustainability Officer role at senior level.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Senior Social Value Officer is actually changing.

Where it leads

Roles this leads to

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Planning Conservation Activities in Construction and the Built Environment, worked against Senior Social Value Officer.

Planning Conservation Activities in Construction and the Built Environment Level 5

Applied to your work in Senior Social Value Officer

The objective of this unit is to enable learners to understand the factors impacting conservation activities in construction and the built environment, including environmental, historical, and regulatory considerations. Learners will be able to confirm conservation work requirements against contract documentation and plan conservation activities based on urgency, impact, and resource availability.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

Start my Senior Social Value Officer plan, free
See Your Progress Grow Illustration
Senior Social Value Officer
  • National TOMs Framework
  • Social Return on Investment (SROI) Analysis
  • Theory of Change / Logic Modelling
  • Public Procurement Legislation (e.g., PPN 06/20, Social Value Act 2012)
  • Stakeholder Mapping & Engagement
  • ESG Reporting Standards (GRI, SASB)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Senior Social Value Officer is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Lead Social Value Practitioner (L4)

    3-5 years as Senior Social Value Officer

    This is a step up to designing the social value strategy and processes for new bids and programmes. You'd move from managing specific projects to architecting the approach.

    • Designing enterprise-wide evidence capture processes
    • Selecting and defining National TOMs for new programmes
    • Writing comprehensive social value method statements for major tenders
    • Potentially managing a small team of junior officers

  2. Head of Social Value (L5)

    5-8 years as Senior Social Value Officer (or 2-3 years as Lead Practitioner)

    This is a management role, overseeing the entire social value function. You'd be responsible for the team, the overall strategy, and reporting to senior leadership.

    • Setting enterprise-wide social value KPIs and targets
    • Managing relationships with external social value partners and consultants
    • Integrating social value into broader business strategy and ESG reporting
    • Owning the P&L for the social value department (roughly £500K-£2M)
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a big chunk of social value compliance involves sifting through documents, chasing data, and drafting reports. What if you could cut down on the tedious bits and focus on the really impactful work? AI isn't here to replace you; it's here to give you superpowers.

For a Senior Social Value Officer, AI can be a game-changer. Imagine automating the initial hunt for evidence, getting instant summaries of complex regulations, or having first drafts of reports generated for you. This means more time for deep analysis, strategic thinking, and building those crucial relationships with project teams and clients.

Evidence Scout Automation

AI can scan through mountains of unstructured data—emails, project reports, chat logs, even meeting notes—to automatically flag potential social value activities. It'll highlight mentions of 'volunteering,' 'local supplier,' or 'apprentice,' giving you a head start on where to look for proof. You'll still validate, of course, but the initial hunt becomes lightning fast.

Qualitative Insight Synthesizer

Got hundreds of community feedback forms or interview transcripts? Instead of manually reading through them all, use Natural Language Processing (NLP) to instantly identify key themes, sentiment, and pull out powerful quotes. This is brilliant for adding rich, qualitative depth to your impact reports without the days of manual analysis.

Regulatory Briefing Assistant

Keeping up with changes in public procurement legislation (like new PPNs) or social value frameworks is a full-time job in itself. An AI agent can continuously monitor government portals and legal sites, then provide you with a concise, weekly summary of any changes and their potential implications for our compliance. No more sifting through dense legal documents yourself.

Narrative Generation Drafter

Once you've validated your data (e.g., '150 volunteer hours, 3 apprentices hired, £50K spent with SMEs'), AI can take those bullet points and generate a first-draft narrative for your quarterly report. You can even specify the tone and audience (e.g., 'executive summary' vs. 'community newsletter'). This saves hours of staring at a blank page, letting you focus on refining the story.

Common questions

Common questions

How do you become a Senior Social Value Officer?

Common routes in include From Social Value Compliance Officer (2-3 years at L2), From a broader Compliance or ESG Role (5-7 years in a related role) and From a Project Management or Operations Role (with Social Value focus) (6-8 years in project management/operations). Times vary with prior experience.

Where can a Senior Social Value Officer progress to?

This role can lead on to Lead Social Value Practitioner (3-5 years as Senior Social Value Officer) and Head of Social Value (5-8 years as Senior Social Value Officer (or 2-3 years as Lead Practitioner)), depending on the skills you build.

What new skills matter most for a Senior Social Value Officer?

Increasingly, Prompt Engineering for Compliance & Reporting and Advanced Data Storytelling & Visualisation. These are the skills our record of this role lists as growing.

Free tools

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17Where to go from here

Other roles at Level 4

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in compliance, quality and safety

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built here, in compliance, data validation and impact reporting, transfer to other industries such as finance, retail or technology, where social value and ESG work is growing. They also apply to consultancy, advising organisations on their social value strategies.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my Senior Social Value Officer plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.