The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Process Improvement Specialist (L2)
2-3 yearsSkills to master
- Independently mapping moderately complex processes, identifying improvement opportunities, facilitating small workshops, and getting comfortable with our core tech stack (Signavio, Power BI).
You're ready to move on when
- Consistently delivering high-quality 'As-Is' maps and initial analysis.
- Successfully facilitating small, focused workshops with positive feedback.
- Proactively identifying and proposing solutions for routine process issues.
- Demonstrating a solid grasp of Lean Six Sigma principles in practice.
- 2
Business Analyst (with process focus)
3-5 yearsSkills to master
- Translating business needs into detailed requirements, understanding system functionalities, and developing clear documentation. You'd need to shift your focus more heavily towards end-to-end process ownership and change management.
You're ready to move on when
- Strong analytical skills and ability to break down complex problems.
- Experience working closely with IT on solution design and implementation.
- Demonstrated ability to influence stakeholders and manage requirements.
- A clear interest in optimising *how* things are done, not just *what* needs to be built.
- 3
Junior Management Consultant (Operations/Strategy)
2-4 yearsSkills to master
- Structured problem-solving, client management, presentation skills, and working under pressure. You'd need to specialise in process redesign, getting hands-on with the actual mapping and solution design, rather than just high-level strategy.
You're ready to move on when
- Excellent communication and presentation abilities.
- Experience working on multiple projects with tight deadlines.
- A strong desire to get into the 'how' of operational improvement.
- Ability to quickly grasp new business domains and identify pain points.