The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Network Administrator (L2) Promotion
3-5 years as a Network AdministratorSkills to master
- You'll need to master independent troubleshooting, take ownership of specific network devices, and show you can handle routine changes without constant supervision. Start volunteering for more complex tasks and helping out junior colleagues.
You're ready to move on when
- Consistently resolves complex L2/L3 incidents without escalation.
- Successfully implements non-routine network changes with minimal supervision.
- Proactively identifies and proposes solutions for network performance issues.
- Demonstrates informal mentorship or guidance to junior team members.
- 2
Infrastructure Engineer (Networking Focus)
5-7 years in a broader infrastructure role with a strong networking componentSkills to master
- You'll need to show deep specialisation in networking, even if your previous role was broader. Focus on routing, switching, firewalls, and maybe some cloud networking. Prove you can lead network-specific projects.
You're ready to move on when
- Has led network-centric projects within a broader infrastructure team.
- Possesses strong certifications specific to networking (e.g., CCNP, JNCIP).
- Can articulate complex network designs and troubleshooting approaches.
- Has experience integrating network solutions with server and storage infrastructure.
- 3
Network Support Engineer (L2/L3) from a large MSP/Vendor
5-8 years in a dedicated network support role, handling complex client issuesSkills to master
- You'll bring excellent troubleshooting skills, but you'll need to adapt to our internal network and processes. Focus on understanding our specific architecture, security policies, and how we manage change. You'll need to demonstrate project leadership skills beyond just incident resolution.
You're ready to move on when
- Proven track record of resolving complex network issues for multiple clients/environments.
- Strong understanding of various vendor technologies.
- Ability to quickly learn and adapt to new network topologies and internal standards.
- Demonstrates strong communication skills for internal stakeholders, not just external clients.