The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Technical Internship / Graduate Programme
6-12 monthsSkills to master
- Understanding of software development lifecycle, basic project coordination, effective team communication, foundational tool usage (Jira, Confluence).
You're ready to move on when
- Successfully completed assigned project tasks during an internship.
- Received positive feedback on organisational skills and initiative.
- Demonstrated a keen interest in technical delivery and team collaboration.
- 2
Project Coordinator (Non-Technical)
1-2 yearsSkills to master
- General project management principles, stakeholder communication, administrative support, ability to quickly learn new domain-specific terminology.
You're ready to move on when
- Managed small projects or workstreams to completion.
- Excelled at organising complex information and coordinating multiple parties.
- Expressed a clear desire to transition into a technical environment and learn the specifics of software delivery.
- 3
Technical Support Engineer / QA Analyst
1-3 yearsSkills to master
- Deep understanding of product functionality, troubleshooting, incident management, exposure to engineering processes, empathy for user problems.
You're ready to move on when
- Developed a strong technical understanding of a product or system.
- Demonstrated ability to communicate technical issues clearly to both technical and non-technical audiences.
- Expressed an interest in moving from problem-solving individual issues to coordinating larger technical initiatives.


