OCN London · RQF Level 2

OCNLR Level 2 Diploma in IT User Skills (ITQ)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

LevelRQF Level 2
Total credits38
Guided learning260 hours
Units in this qualification80

Awarded by OCN London · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The OCNLR Level 2 Diploma in IT User Skills (ITQ) is aligned to the National Occupational Standards (NOS) for IT users. It provides individuals with the IT user skills needed for participation in employment and society. Learners develop skills in areas such as using the internet, collaborative technologies, and optimising IT system performance.

These are the units OCN London registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Audio SoftwareReal unit · OCN London

You'll use audio hardware and software to capture, combine, edit, and present audio sequences. The unit includes techniques for ensuring optimal sound quality and compatibility with playback devices.

What you'll be able to do

Use audio hardware and software to capture sequences, recording audio from various sources and ensuring optimal sound quality.
Use audio software tools and techniques to combine and edit sequences, manipulating audio clips to create a cohesive final product.
Play and present audio sequences, ensuring compatibility with different playback devices and optimising audio settings for the listening environment.

Audio SoftwareReal unit · OCN London

You'll gain skills in using audio hardware and software to capture, edit, and present audio sequences. The unit covers configuring equipment, applying editing techniques, and playing audio to achieve optimal sound quality for various purposes.

What you'll be able to do

Use audio hardware (e.g., microphones, mixers) and software to capture audio sequences effectively.
Use audio software tools and techniques to edit audio sequences, including trimming, mixing, and applying effects.
Manipulate audio sequences to improve sound quality and achieve desired artistic effects.
Play audio sequences using appropriate playback devices and software.
Present audio sequences in a suitable format for the intended audience and purpose.

Audio SoftwareReal unit · OCN London

It teaches you to capture, combine, edit, and present audio sequences using appropriate hardware and software. Skills include configuring audio devices, recording, editing to remove noise, and playing audio effectively.

What you'll be able to do

Use audio hardware and software to capture audio sequences effectively.
Use audio software tools to combine and edit audio sequences to a satisfactory standard.
Play and present audio sequences using appropriate hardware and software.

Bespoke SoftwareReal unit · OCN London

It teaches you to input, organise, and combine information using bespoke software accurately. You'll apply tools and techniques to edit, process, format, and present information within the bespoke software to achieve required outcomes.

What you'll be able to do

Input information accurately using bespoke software, ensuring data integrity.
Organise information effectively within bespoke software, using appropriate structures and conventions.
Combine information from various sources using bespoke software to create comprehensive outputs.
Use a range of tools and techniques to edit information within the bespoke software, making necessary adjustments and refinements.
Process information using the bespoke software to generate required results.
Format information using the bespoke software to meet specific requirements.
Present information clearly and professionally using the bespoke software, using appropriate layouts and visual aids.

Bespoke SoftwareReal unit · OCN London

You'll develop the ability to use bespoke software applications to input and combine information accurately. The unit covers organising data efficiently within the application and using software functions effectively to process and present information.

What you'll be able to do

Input information accurately into bespoke applications, adhering to data entry protocols
Combine information from various sources using bespoke applications, ensuring data integrity
Use appropriate structures to organise information within bespoke applications for efficient retrieval
Retrieve information efficiently from bespoke applications using search and filtering functions
Use the functions of the software effectively to process information according to specified requirements
Present information clearly and concisely using the software's presentation tools

Bespoke SoftwareReal unit · OCN London

You'll learn to input and combine information using bespoke software, create and modify data structures, and exploit software functions to process and present information efficiently and accurately.

What you'll be able to do

Input information accurately using bespoke software applications
Combine information from different sources effectively using bespoke software
Create appropriate data structures within bespoke software to organise information
Modify existing data structures to improve information retrieval efficiency
Exploit the available functions of the bespoke software to process information according to requirements
Present information clearly and effectively using the software's presentation tools

Computerised Accounting SoftwareReal unit · OCN London

It teaches you to use computerised accounting software to access, enter, and edit financial information. You'll process business transactions and produce accounting documents and summary reports that meet organisational requirements.

What you'll be able to do

Access computerised accounting software securely and efficiently.
Enter accounting information accurately and completely into the software.
Edit accounting information as required, maintaining an audit trail of changes.
Use the software's tools and techniques to process various business transactions (e.g., sales, purchases, payments).
Produce accounting documents (e.g., invoices, receipts, statements) that meet legal and organisational requirements.
Generate summary reports (e.g., profit and loss statements, balance sheets) to meet specific reporting needs.

Computerised Accounting SoftwareReal unit · OCN London

You'll learn to access, enter, and edit accounting information using computerised accounting software. The unit includes selecting tools and techniques to process business transactions and producing accounting documents and summary reports to meet requirements.

What you'll be able to do

Access accounting information using computerised accounting software
Enter accounting information using computerised accounting software
Edit accounting information using computerised accounting software
Select tools and techniques to process business transactions
Use tools and techniques to process business transactions
Produce accounting documents to meet requirements
Produce summary reports to meet requirements

Computerised Accounting SoftwareReal unit · OCN London

You'll gain skills to securely access, enter, and edit accounting information using computerised accounting software. The unit includes processing business transactions, maintaining confidentiality, and developing and interpreting management reports.

What you'll be able to do

Access computerised accounting information securely
Enter accounting information accurately
Edit accounting information correctly
Process business transactions from source documents accurately
Develop management information reports clearly
Interpret management information reports effectively
Set up a computerised accounting system ready for use correctly

Data Management SoftwareReal unit · OCN London

This unit equips learners with the skills to accurately enter, edit, maintain, retrieve, and display data records within a data management system. You'll ensure data integrity and present information clearly to meet defined requirements.

What you'll be able to do

Enter data records accurately into a data management system
Edit data records within a data management system to maintain accuracy
Maintain data records within a data management system to ensure data integrity
Retrieve data records from a data management system based on specified criteria
Display data records from a data management system in a clear and understandable format to meet requirements

Data Management SoftwareReal unit · OCN London

You'll learn to accurately enter, edit, and maintain data records within a data management system. The unit also covers retrieving and displaying data records clearly to meet specific criteria and requirements.

What you'll be able to do

Enter, edit and maintain data records in a data management system
Retrieve and display data records to meet requirements

Data Management SoftwareReal unit · OCN London

You'll learn to enter, edit, maintain, retrieve, and display data records within a data management system. The unit includes implementing data validation, performing backups, and using search criteria to meet user requirements.

What you'll be able to do

Enter data records accurately into a data management system
Edit existing data records to ensure accuracy and completeness
Maintain data records to ensure data integrity over time
Retrieve specific data records from the data management system based on defined criteria
Display retrieved data records in a clear and understandable format to meet user requirements

Database SoftwareReal unit · OCN London

This unit covers entering, editing, and organising structured data within a database. You'll use database software tools to extract information through searches and produce reports that effectively present the data.

What you'll be able to do

Enter structured information into a database accurately
Edit and organise structured information within a database effectively
Use database software tools to extract specific information from a database
Produce reports using database software tools to present information clearly

Database SoftwareReal unit · OCN London

It teaches you to create and modify non-relational database tables, enter and organise structured information, and use database software tools to run queries and produce reports. You'll apply data validation and ensure data integrity.

What you'll be able to do

Create non-relational database tables according to specified requirements
Modify non-relational database tables to reflect changes in data or requirements
Enter structured information accurately into a database
Edit structured information within a database to maintain data integrity
Organise structured information within a database for efficient retrieval
Use database software tools to run queries to extract specific information
Use database software tools to produce reports summarising data

Database SoftwareReal unit · OCN London

You'll learn to plan, create, and modify relational database tables according to requirements. The unit includes entering, editing, and organising structured data, alongside using database software tools to create, edit, run queries, and produce reports.

What you'll be able to do

Plan relational database tables to meet specified requirements
Create relational database tables according to the planned design
Modify relational database tables to adapt to changing requirements
Enter structured information accurately into the database
Edit existing structured information within the database to maintain data integrity
Organise structured information within the database for efficient retrieval
Use database software tools to create data queries
Use database software tools to edit data queries
Run data queries to extract relevant information
Produce reports based on the results of data queries

Design SoftwareReal unit · OCN London

You'll learn to obtain, evaluate, and insert information into designs using design software. The unit includes combining different information types and manipulating designs to ensure accuracy and consistency throughout the design process.

What you'll be able to do

Obtain information required for designs from appropriate sources
Insert information into designs accurately and efficiently
Combine different types of information effectively within designs
Use design software tools to create original designs
Use design software tools to manipulate existing designs
Use design software tools to edit designs, ensuring accuracy and consistency

Design SoftwareReal unit · OCN London

This unit develops learners' skills in using design software to obtain, insert, and combine information from various sources. You'll use software tools to create, manipulate, and edit designs by integrating text and images effectively.

What you'll be able to do

Obtain information from various sources for use in designs
Insert information into designs using design software
Combine different pieces of information within designs using design software
Use design software tools to create designs
Use design software tools to manipulate designs
Use design software tools to edit designs

Design SoftwareReal unit · OCN London

You'll learn to obtain, insert, and combine design elements from various sources using design software. This unit covers creating, manipulating, and editing designs by applying drawing, sketching, and transformation tools to meet specified requirements.

What you'll be able to do

Obtain, insert and combine information from various sources for use in designs
Use design software tools to create designs, including drawing, sketching, and modelling
Use design software tools to manipulate designs, including scaling, rotating, and transforming
Use design software tools to edit designs, including modifying shapes, colours, and textures

Desktop Publishing SoftwareReal unit · OCN London

It teaches you to select appropriate designs and page layouts for publications based on audience and purpose. You'll input and combine text with other information, and use desktop publishing software techniques to edit and format publications effectively.

What you'll be able to do

Select appropriate designs for publications, considering the target audience and purpose
Use appropriate page layouts for publications, ensuring readability and visual appeal
Input text into publications, ensuring accuracy and consistency
Combine text with other information, such as images and graphics, within publications
Use desktop publishing software techniques to edit publications for clarity and impact
Use desktop publishing software techniques to format publications for a professional appearance

Desktop Publishing SoftwareReal unit · OCN London

You'll select and apply appropriate designs and page layouts for publications, input and combine text and other elements, and use desktop publishing software to edit and format content. This unit focuses on creating professional publications that meet specified needs.

What you'll be able to do

Select appropriate designs for publications to meet specified needs
Use appropriate designs for publications to meet specified needs
Select appropriate page layouts for publications to meet specified needs
Use appropriate page layouts for publications to meet specified needs
Input text into publications accurately
Combine text and other information within publications effectively
Use desktop publishing software techniques to edit publications effectively
Use desktop publishing software techniques to format publications effectively

Desktop Publishing SoftwareReal unit · OCN London

You'll select and apply appropriate designs and page layouts for publications, input and combine text and other information, and use desktop publishing software to edit and format publications. It develops skills to produce well-structured and visually coherent documents.

What you'll be able to do

Select appropriate designs and page layouts for publications, considering the target audience and purpose
Input and combine text and other information within publications using desktop publishing software
Use desktop publishing software techniques to edit publications for accuracy and clarity
Use desktop publishing software techniques to format publications to enhance visual appeal and readability

Drawing and Planning SoftwareReal unit · OCN London

It teaches you to accurately input, organise, and combine information within drawing and planning software. You'll use tools and techniques to edit, manipulate, format, and present drawings or plans to meet technical and visual requirements.

What you'll be able to do

Input information accurately into drawing and planning software, ensuring data integrity.
Organise information effectively within drawing and planning software, using appropriate structures and conventions.
Combine information from various sources to create comprehensive drawings or plans.
Use a range of tools and techniques to edit drawings or plans, making necessary adjustments and refinements.
Manipulate drawings or plans to achieve desired visual effects and technical specifications.
Format drawings or plans to meet industry standards and client requirements.
Present drawings or plans clearly and professionally, using appropriate layouts and annotations.

Drawing and Planning SoftwareReal unit · OCN London

You'll use drawing and planning software to input, organise, and combine information to create accurate drawings or plans. The unit also covers editing, manipulating, formatting, and presenting these visual documents.

What you'll be able to do

Input, organise and combine information effectively for drawings or plans, ensuring accuracy and clarity
Use a range of tools and techniques to edit, manipulate, format and present drawings or plans to meet specific requirements

Drawing and Planning SoftwareReal unit · OCN London

It teaches you to input, organise, and combine information accurately within drawing or planning software. You'll use tools and techniques to edit, manipulate, format, and present drawings or plans, ensuring data integrity and effective organisation.

What you'll be able to do

Input information accurately into drawing or planning software, adhering to data entry protocols
Organise information within drawings or plans using layers, groups, and other organisational tools
Combine information from various sources to create comprehensive drawings or plans
Use tools and techniques to edit drawings or plans, including modifying lines, shapes, and text
Manipulate drawings or plans using scaling, rotation, and other transformation tools
Format drawings or plans to meet specific requirements, including setting line weights, colours, and fonts
Present drawings or plans clearly and concisely, using appropriate annotations and labels

IT Communication FundamentalsReal unit · OCN London

You'll learn to select, access, and evaluate various information sources, including Internet-based resources. The unit covers using IT tools to communicate and exchange information safely, responsibly, and effectively.

What you'll be able to do

Select a variety of sources of information to meet specific needs, evaluating their relevance and reliability.
Use a variety of sources of information effectively to meet specific needs, extracting relevant data and insights.
Access Internet-based information efficiently, using appropriate search strategies and tools.
Search for Internet-based information effectively, refining search terms and filters to narrow results.
Select relevant Internet-based information, evaluating its credibility and authority.
Use Internet-based information appropriately, citing sources and avoiding plagiarism.
Evaluate the fitness for purpose of Internet-based information, considering its accuracy, bias, and currency.
Select appropriate IT tools to communicate and exchange information effectively.
Use IT tools to communicate and exchange information safely, protecting personal data and avoiding online risks.
Use IT tools to communicate and exchange information responsibly, adhering to ethical guidelines and legal requirements.
Use IT tools to communicate and exchange information effectively, tailoring communication style to the audience and purpose.

IT Communication FundamentalsReal unit · OCN London

You'll develop fundamental IT communication skills, including accessing, searching for, selecting, and using Internet-based information. The unit also covers selecting and using IT tools to communicate and exchange information appropriately.

What you'll be able to do

Use a variety of sources of information to meet specific needs.
Access Internet-based information.
Search for Internet-based information.
Select Internet-based information.
Use Internet-based information.
Assess the fitness for purpose of Internet-based information.
Select IT tools to communicate and exchange information.
Use IT tools to communicate and exchange information.

IT Security for UsersReal unit · OCN London

This unit equips learners to monitor and minimise security risks to IT systems and data by selecting and applying appropriate procedures. You'll adhere to organisational policies and legal requirements while analysing vulnerabilities and developing preventative measures.

What you'll be able to do

Select appropriate procedures to monitor security risks to IT systems and data, considering organisational policies and legal requirements.
Use selected procedures effectively to monitor security risks to IT systems and data, identifying potential vulnerabilities.
Develop procedures to minimise security risks to IT systems and data, implementing preventative measures and contingency plans.

IT Security for UsersReal unit · OCN London

This unit focuses on identifying common IT security risks and implementing methods to minimise these risks. You'll learn about password security, recognising threats such as malware and phishing, and applying protective measures to safeguard IT systems and data.

What you'll be able to do

Identify potential security risks to IT systems and data
Implement appropriate methods to minimise identified security risks
Apply security measures to protect IT systems from unauthorised access
Apply security measures to protect data from loss, damage or corruption

IT Security for UsersReal unit · OCN London

You'll gain knowledge and skills to identify and minimise security risks to IT systems and data. The unit covers selecting and using appropriate security methods, with an understanding of the rationale behind these choices to maintain a secure IT environment.

What you'll be able to do

Select appropriate methods to minimise security risk to IT systems
Select appropriate methods to minimise security risk to data
Use appropriate methods to minimise security risk to IT systems
Use appropriate methods to minimise security risk to data

IT Software FundamentalsReal unit · OCN London

This unit provides learners with a fundamental understanding of IT software applications. You'll select and use appropriate software to meet needs, develop and format various information types, and present information effectively using IT tools and facilities.

What you'll be able to do

Select and use appropriate software applications to meet specific needs and solve identified problems.
Enter, develop, and format different types of information using IT software, ensuring it is suitable for its meaning and purpose.
Present information effectively using IT tools and facilities in a way that is fit for purpose and audience.
Make effective use of IT tools and facilities to present information clearly and concisely.

IT Software FundamentalsReal unit · OCN London

It teaches you to select and use appropriate software applications to meet needs and solve problems. You'll enter, develop, combine, format, and present information suited to purpose and audience within various software.

What you'll be able to do

Select appropriate software applications to meet needs
Use appropriate software applications to meet needs
Select appropriate software applications to solve problems
Use appropriate software applications to solve problems
Enter different types of information to suit its meaning and purpose
Develop different types of information to suit its meaning and purpose
Combine different types of information to suit its meaning and purpose
Format different types of information to suit its meaning and purpose
Present information in ways that are fit for purpose
Present information in ways that are fit for the audience
Evaluate the selection of IT tools and facilities to present information
Evaluate the use of IT tools and facilities to present information

IT User FundamentalsReal unit · OCN London

This unit provides foundational knowledge of IT systems, enabling learners to use IT applications to meet needs, organise and retrieve information securely, follow safety practices, and perform routine maintenance and troubleshooting.

What you'll be able to do

Use IT systems effectively to meet specific needs, selecting appropriate applications and tools
Organise, store and retrieve information efficiently using IT systems, ensuring data integrity and accessibility
Follow and understand the need for safety and security practices when using IT systems, protecting data and preventing unauthorised access
Carry out routine maintenance of IT systems and respond appropriately to routine IT system problems, following established procedures

IT User FundamentalsReal unit · OCN London

It teaches you to use IT systems effectively and safely to complete tasks, communicate, and access information. You'll manage information storage and retrieval, follow security practices, and maintain system performance.

What you'll be able to do

Use IT systems to meet a variety of needs effectively
Manage information storage appropriately to ensure data integrity
Manage information retrieval appropriately to ensure efficient access
Follow safety practices to ensure a safe working environment
Understand the need for safety practices to promote a safety culture
Follow security practices to protect data and systems
Understand the need for security practices to prevent security breaches
Maintain IT systems to ensure optimal performance
Troubleshoot IT system problems to identify the root cause
Resolve IT system problems to restore functionality

Imaging SoftwareReal unit · OCN London

You'll learn to obtain images from various sources, insert and combine images, and use imaging software tools to create, manipulate, and edit images. This unit covers techniques such as resizing, layering, and applying effects to produce composite images.

What you'll be able to do

Obtain images from various sources for use in imaging software
Insert images into imaging software projects
Combine multiple images to create composite images
Use imaging software tools to create original images
Manipulate existing images using imaging software tools
Edit images to improve their quality and appearance

Imaging SoftwareReal unit · OCN London

You'll learn to obtain images from various sources, insert and combine them, and use imaging software tools to create and manipulate images. This includes using drawing and painting tools to enhance images by adjusting colour, texture, and composition.

What you'll be able to do

Obtain, insert and combine information from various sources for use in images
Use imaging software tools to create images, including drawing, painting, and adding text
Use imaging software tools to manipulate images, including resizing, cropping, and rotating
Use imaging software tools to edit images, including adjusting brightness, contrast, and colour balance

Imaging SoftwareReal unit · OCN London

You'll obtain, insert, and combine images from various sources using imaging software. The unit covers creating, manipulating, and editing images effectively to produce suitable visual content.

What you'll be able to do

Obtain information for images
Insert information for images
Combine information for images
Use imaging software tools to create images
Use imaging software tools to manipulate images
Use imaging software tools to edit images

Improving Productivity Using ITReal unit · OCN London

It teaches you to plan, select, and use appropriate IT systems and software to improve productivity. You'll review and adapt IT tools and systems to ensure successful task completion and develop solutions to enhance ongoing IT use.

What you'll be able to do

Plan, select and use appropriate IT systems and software for different purposes, considering the task requirements.
Review and adapt the ongoing use of IT tools and systems to make sure that activities are successful and efficient.
Develop and test solutions to improve the ongoing use of IT tools and systems, addressing identified issues and enhancing productivity.

Multimedia SoftwareReal unit · OCN London

It teaches you to plan, create, and edit multimedia products using appropriate software tools. You'll develop the ability to organise content, obtain and combine various media types, and format multimedia to meet specified objectives.

What you'll be able to do

Plan the content of multimedia products to meet specified needs effectively
Plan the organisation of multimedia products to meet specified needs effectively
Obtain content for multimedia outcomes appropriately
Input content to build multimedia outcomes accurately
Combine content to build multimedia outcomes effectively
Use multimedia software tools to edit multimedia content to meet specified requirements effectively
Use multimedia software tools to format multimedia content to meet specified requirements effectively
Play multimedia outcomes correctly
Present multimedia outcomes effectively

Multimedia SoftwareReal unit · OCN London

This unit covers planning, organising, and creating multimedia products to meet specific needs. You'll obtain, input, and combine content using multimedia software tools and techniques, and present multimedia outcomes effectively.

What you'll be able to do

Plan the content of multimedia products, taking into account the target audience and purpose.
Organise multimedia products in a logical and user-friendly manner to meet specified needs.
Obtain content from various sources, ensuring it is suitable for the intended purpose.
Input content into multimedia software, adhering to best practices for file management and organisation.
Combine different types of content (e.g., text, images, audio, video) to create engaging multimedia outcomes.
Use a range of tools and techniques within multimedia software to build and edit content effectively.
Play and present multimedia outcomes, ensuring compatibility with target devices and platforms.

Multimedia SoftwareReal unit · OCN London

You'll plan, create, and present multimedia products by obtaining, inputting, and combining various content types. This unit covers the use of multimedia software tools to edit and format content to meet specific requirements and deliver multimedia outcomes.

What you'll be able to do

Plan the content and organisation of multimedia products to meet needs
Obtain, input and combine content to build multimedia outcomes
Use multimedia software tools to edit and format multimedia content to meet requirements
Play and present multimedia outcomes

Optimise IT System PerformanceReal unit · OCN London

It develops skills to maintain and optimise IT system performance through routine hardware and software maintenance, file management, and troubleshooting common issues. You'll also customise the working environment to enhance productivity.

What you'll be able to do

Maintain hardware and software in working order, performing routine maintenance tasks and troubleshooting common issues.
Manage files to maintain system performance, organising files effectively and removing unnecessary data.
Respond to common IT system problems and errors, diagnosing issues and implementing appropriate solutions.
Customise the working environment to meet needs, adjusting settings and configurations to optimise productivity.

Optimise IT System PerformanceReal unit · OCN London

You'll develop the ability to maintain efficient computer hardware and software, manage files and disks, troubleshoot common IT system issues, and customise the working environment. This unit covers methods to optimise IT system performance and maintain software to meet operational needs.

What you'll be able to do

Keep computer hardware operating efficiently
Keep computer software operating efficiently
Manage files to optimise performance
Manage disks to optimise performance
Troubleshoot common IT system problems
Troubleshoot common IT system errors
Respond to common IT system problems
Respond to common IT system errors
Customise the working environment to optimise performance
Maintain software to meet performance needs

Optimise IT System PerformanceReal unit · OCN London

You'll study methods to optimise IT system performance by maintaining hardware and software, managing files, troubleshooting problems, and planning routine and non-routine maintenance to ensure efficient operation.

What you'll be able to do

Keep computer hardware operating efficiently to ensure optimal performance
Keep computer software operating efficiently to ensure optimal performance
Manage files effectively to maintain IT system performance
Manage files effectively to improve IT system performance
Troubleshoot IT system problems quickly to minimise disruption
Respond to IT system problems effectively to ensure resolution
Plan the routine maintenance of hardware and software to prevent issues
Plan the non-routine maintenance of hardware and software to address specific needs
Monitor the routine maintenance of hardware and software to ensure completion
Monitor the non-routine maintenance of hardware and software to ensure completion
Review hardware to maintain performance and identify areas for improvement
Review software to maintain performance and identify areas for improvement
Modify hardware to maintain performance and address identified issues
Modify software to maintain performance and address identified issues

Personal Information Management SoftwareReal unit · OCN London

This unit develops learners' ability to use personal information management software to schedule appointments and meetings, prioritise tasks using a task list, and store, organise, and retrieve contact information using an address book. You'll enhance their time and contact management skills.

What you'll be able to do

Use calendars within personal information management software to schedule appointments effectively
Use calendars within personal information management software to schedule meetings efficiently
Use a task list to prioritise activities based on importance and deadlines
Use a task list to track the progress of activities
Use an address book to store contact information securely
Organise contact information within an address book for easy retrieval
Retrieve contact information quickly and efficiently from an address book

Personal Information Management SoftwareReal unit · OCN London

It teaches you to use personal information management software to schedule appointments, prioritise tasks, and manage contact information effectively. You'll use calendars, task lists, and address books to organise and retrieve information efficiently.

What you'll be able to do

Use a calendar to schedule appointments effectively
Use a task list to prioritise activities effectively
Use an address book to store contact information securely
Use an address book to organise contact information logically
Use an address book to retrieve contact information efficiently

Presentation SoftwareReal unit · OCN London

It teaches you to use presentation software to input and combine text and other information within slides. You'll structure, edit, and format slides to prepare presentations that meet specific audience and purpose requirements.

What you'll be able to do

Input and combine text and other information within presentation slides using appropriate techniques
Use presentation software tools to structure slides effectively
Use presentation software tools to edit slides to ensure accuracy and clarity
Use presentation software tools to format slides to enhance visual appeal
Prepare slides for presentation to meet specific needs and objectives

Presentation SoftwareReal unit · OCN London

It develops skills to create presentations by inputting and combining text, images, and multimedia elements. You'll structure, edit, format slides, and prepare slideshows for effective presentation delivery.

What you'll be able to do

Input text and other information within presentation slides
Combine text and other information within presentation slides
Use presentation software tools to structure slide sequences
Use presentation software tools to edit slide sequences
Use presentation software tools to format slide sequences
Prepare slideshow for presentation

Presentation SoftwareReal unit · OCN London

It teaches you to input and combine text with other information within presentation slides. You'll use presentation software tools to structure, edit, and format presentations, preparing interactive slideshows for effective delivery.

What you'll be able to do

Input text into presentation slides, ensuring accuracy and clarity
Combine text with other information, such as images and charts, within presentation slides
Use presentation software tools to structure presentations logically
Use presentation software tools to edit presentations for clarity and impact
Use presentation software tools to format presentations for visual appeal
Prepare interactive slideshows for presentation, incorporating elements such as animations and transitions

Project Management SoftwareReal unit · OCN London

You'll learn to define projects, input and update task and resource information, monitor progress, and generate reports using project management software. The unit supports effective project tracking and communication.

What you'll be able to do

Create and define a project clearly, outlining objectives, scope, and deliverables
Enter and edit information accurately about project tasks and resources within project management software
Update information regularly about project progress, tracking milestones and identifying potential delays
Select and use appropriate tools and techniques to display and report on project status effectively, communicating key information to stakeholders

Project Management SoftwareReal unit · OCN London

It teaches you to create and manage project plans using project management software. You'll define project scope and objectives, enter and update task and resource information, and use tools to display and report on project progress.

What you'll be able to do

Create a project plan, defining its scope, objectives, and deliverables
Enter and edit information about project tasks, including dependencies, durations, and deadlines
Enter and edit information about project resources, including personnel, equipment, and materials
Update information about project progress, tracking actual start and finish dates, and percentage completion
Select and use appropriate tools and techniques to display and report on project status, such as Gantt charts, PERT charts, and resource histograms

Project Management SoftwareReal unit · OCN London

You'll learn to use project management software to plan, organise, and track projects. The unit includes creating projects, defining deliverables and milestones, entering and editing task information, and managing resources effectively.

What you'll be able to do

Create a project within project management software, defining project scope and objectives
Define a project by identifying key deliverables, milestones, and success criteria
Enter information about project tasks, including task descriptions, dependencies, and durations
Edit information about project tasks to reflect changes in scope, resources, or timelines
Enter information about project resources, including personnel, equipment, and materials
Update information about project progress, tracking task completion and resource utilisation
Select appropriate tools and techniques to display project status visually, such as Gantt charts and PERT diagrams
Use appropriate tools and techniques to report on project status, highlighting key performance indicators and risks

Set Up an IT SystemReal unit · OCN London

You'll develop the ability to select and safely connect a personal computer with associated hardware and storage media, install and configure software, and connect to communication services. The unit includes verifying that the IT system operates correctly and meets user needs.

What you'll be able to do

Select a personal computer with appropriate specifications to meet identified needs
Select associated hardware and storage media to meet identified needs
Connect a personal computer safely with associated hardware and storage media, following health and safety guidelines
Select an IT system for connection to a communication service based on identified needs
Connect an IT system to a communication service to meet identified needs
Install software for use, following installation instructions
Configure software for use, adjusting settings as required
Check that the IT system is working successfully by testing its basic functions
Check that the communication service is working successfully by testing connectivity

Set Up an IT SystemReal unit · OCN London

You'll gain skills to select and safely set up a personal computer with associated hardware and storage media, connect to communication services, and install and configure operating systems and application software.

What you'll be able to do

Select a personal computer safely with associated hardware and storage media to meet needs
Connect up a personal computer safely with associated hardware and storage media to meet needs
Select an IT system to a communication service successfully to meet needs
Connect IT system to a communication service successfully to meet needs
Install operating system software for use
Install application software for use
Configure operating system software for use
Configure application software for use
Check that the IT system is working successfully
Check that the communication service is working successfully

Set Up an IT SystemReal unit · OCN London

You'll develop the skills to safely connect a personal computer, printer, and peripheral devices, set up software, and establish an IT communication service. The unit includes testing the system to ensure it operates successfully and adheres to health and safety guidelines.

What you'll be able to do

Connect a personal computer safely, following health and safety guidelines
Connect a printer safely, following health and safety guidelines
Connect peripheral devices safely, following health and safety guidelines
Connect to an IT communication service, such as a network or the internet
Set up software for use, including installation and basic configuration
Check that the IT system is working successfully by testing its basic functions
Check that the communication service is working successfully by testing connectivity

Specialist SoftwareReal unit · OCN London

You'll learn to input and combine information using specialist software, create and modify organisational structures, and exploit software functions to process and present information efficiently and accurately.

What you'll be able to do

Input information using specialist software
Combine information using specialist software
Create appropriate structures to organise information efficiently
Create appropriate structures to retrieve information efficiently
Modify appropriate structures to organise information efficiently
Modify appropriate structures to retrieve information efficiently
Exploit the functions of the software effectively to process information
Exploit the functions of the software effectively to present information

Specialist SoftwareReal unit · OCN London

You'll develop proficiency in using specialist software to input, organise, combine, edit, process, format, and present information accurately. The unit supports the creation of comprehensive outputs using advanced software features.

What you'll be able to do

Input information using specialist software accurately
Organise information using specialist software effectively
Combine information using specialist software to create comprehensive outputs
Use tools to edit information within specialist software
Use techniques to edit information within specialist software
Use tools to process information within specialist software
Use techniques to process information within specialist software
Use tools to format information within specialist software
Use techniques to format information within specialist software
Use tools to present information using specialist software
Use techniques to present information using specialist software

Specialist SoftwareReal unit · OCN London

You'll develop proficiency in using specialist software applications to input and combine information from multiple sources. The unit includes organising data with appropriate structures and processing information according to specified requirements.

What you'll be able to do

Input information into specialist software applications accurately and efficiently.
Combine information from different sources within the specialist software.
Use appropriate data structures within the software to organise information effectively.
Retrieve information efficiently using the software's search and filtering functions.
Use the software's functions effectively to process information according to requirements.
Present information clearly and concisely using the software's reporting and visualisation tools.

Spreadsheet SoftwareReal unit · OCN London

This unit equips learners with the ability to enter, edit, and organise numerical and other data within spreadsheets. You'll apply appropriate formulas and tools to analyse and present spreadsheet information effectively.

What you'll be able to do

Use spreadsheet software to accurately enter numerical data
Use spreadsheet software to accurately enter other types of data
Use spreadsheet software to edit numerical and other data
Use spreadsheet software to organise numerical and other data
Apply appropriate formulas within a spreadsheet to summarise information
Use appropriate tools within a spreadsheet to summarise information
Apply appropriate formulas within a spreadsheet to display information
Use appropriate tools within a spreadsheet to display information
Select appropriate tools to present spreadsheet information effectively
Use appropriate techniques to present spreadsheet information effectively

Spreadsheet SoftwareReal unit · OCN London

This unit develops learners' proficiency in using spreadsheet software to enter, edit, and organise data. You'll apply appropriate formulas and data analysis tools, and present spreadsheet information effectively to meet specific requirements.

What you'll be able to do

Use spreadsheet software to enter, edit and organise numerical and other data accurately and efficiently
Select and use appropriate formulas and data analysis tools within a spreadsheet to meet specific requirements, interpreting results effectively
Select and use appropriate tools and techniques to present and format spreadsheet information clearly and effectively, tailoring the presentation to the intended audience

Spreadsheet SoftwareReal unit · OCN London

This unit develops learners' ability to enter, edit, and organise numerical and other data in spreadsheets. You'll select and apply formulas and data analysis tools, and use formatting and presentation techniques to meet specific requirements.

What you'll be able to do

Use a spreadsheet to accurately enter numerical data
Use a spreadsheet to accurately enter other types of data
Use a spreadsheet to effectively edit numerical data
Use a spreadsheet to effectively edit other types of data
Use a spreadsheet to organise numerical data
Use a spreadsheet to organise other types of data
Select appropriate formulas to meet specified requirements
Use appropriate formulas to meet specified requirements
Select appropriate data analysis tools to meet specified requirements
Use appropriate data analysis tools to meet specified requirements
Select appropriate data analysis techniques to meet specified requirements
Use appropriate data analysis techniques to meet specified requirements
Use tools and techniques to present spreadsheet information effectively
Use tools and techniques to format spreadsheet information effectively
Use tools and techniques to publish spreadsheet information effectively

Using Collaborative TechnologiesReal unit · OCN London

You'll explore the safe and secure use of collabourative technologies, including setting up IT tools and devices for collabourative working. The unit covers risk identification, security measures, and effective contribution to collabourative tasks.

What you'll be able to do

Stay safe and secure when using collaborative technology, understanding potential risks and implementing appropriate security measures.
Set up and access IT tools and devices for collaborative working, ensuring compatibility and functionality.
Prepare collaborative technologies for use, configuring settings and ensuring all participants have the necessary access and permissions.
Contribute to tasks using collaborative technologies, actively participating in online discussions and sharing resources effectively.

Using Collaborative TechnologiesReal unit · OCN London

This unit focuses on the safe and effective use of collabourative technologies, including planning, setting up IT tools, preparing technologies for use, and contributing to tasks while maintaining data security and managing potential risks.

What you'll be able to do

Understand how to stay safe and secure when working with collaborative technology, recognising potential risks and implementing appropriate safeguards
Plan and set up IT tools and devices effectively for collaborative working, ensuring compatibility and accessibility for all participants
Prepare collaborative technologies for use, configuring settings and features to optimise performance and user experience
Contribute effectively to tasks using collaborative technologies, sharing information, providing feedback, and working together to achieve common goals

Using Collaborative TechnologiesReal unit · OCN London

You'll develop knowledge and skills to use collabourative technologies safely and securely, adhering to organisational policies and legal requirements. The unit covers planning and setting up IT tools for collabourative working, preparing technologies for use, and managing collabourative tasks.

What you'll be able to do

Understand how to stay safe and secure when working with collaborative technology, adhering to organisational policies and legal requirements.
Plan the use of IT tools and devices for collaborative working, considering the needs of the team and the project.
Set up IT tools and devices effectively for collaborative working, ensuring accessibility and functionality.
Prepare collaborative technologies for use, configuring settings and customising features to optimise performance.
Manage tasks effectively using collaborative technologies, tracking progress and ensuring timely completion.

Using EmailReal unit · OCN London

You'll learn to compose, format, and send email messages using email software, as well as manage incoming emails effectively by prioritising, organising, and responding appropriately. This unit focuses on professional email communication and inbox management.

What you'll be able to do

Use e-mail software tools and techniques to compose and send messages effectively
Manage incoming email effectively, prioritising and responding appropriately

Using EmailReal unit · OCN London

This unit covers composing and sending emails using e-mail software tools and techniques. You'll manage incoming emails effectively, prioritise communications, and maintain an organised inbox.

What you'll be able to do

Use e-mail software tools to compose messages effectively
Use e-mail software techniques to compose messages effectively
Use e-mail software tools to send messages efficiently
Use e-mail software techniques to send messages efficiently
Manage incoming e-mail effectively to prioritise important communications
Manage incoming e-mail effectively to maintain an organised inbox

Using EmailReal unit · OCN London

This unit covers composing, sending, and managing email messages using appropriate software tools and techniques. You'll communicate clearly and concisely, format messages effectively, and organise emails for efficient use.

What you'll be able to do

Use e-mail software tools and techniques to compose e-mail messages
Use e-mail software tools and techniques to send e-mail messages
Manage the use of e-mail software effectively to ensure efficient communication

Using Mobile IT DevicesReal unit · OCN London

You'll learn to set up mobile IT devices to meet individual needs, use applications and files, transfer data, and maintain device performance. This unit covers configuration, file management, data transfer, and basic troubleshooting.

What you'll be able to do

Set up a mobile device to meet specific individual needs
Use applications and files effectively on a mobile device
Transfer data to and from a mobile device using appropriate methods
Maintain the performance of a mobile device through basic troubleshooting and maintenance procedures

Using Mobile IT DevicesReal unit · OCN London

You'll learn to set up and customise mobile IT devices, including configuring network connectivity, security features, and accessibility options. The unit covers selecting and using applications, transferring data, and optimising device performance.

What you'll be able to do

Set up a mobile IT device, configuring basic settings such as network connectivity and security features.
Customise the mobile device to meet individual needs and preferences, including accessibility options and display settings.
Select appropriate applications for specific tasks, considering factors such as functionality, compatibility, and security.
Use applications and files effectively on the mobile device to perform tasks such as communication, information access, and content creation.
Use tools and techniques to transfer data between mobile devices and other systems (e.g., computers, cloud storage).
Optimise the performance of mobile devices by managing storage space, battery life, and network usage.

Using the InternetReal unit · OCN London

This unit covers connecting to the Internet using appropriate hardware and software, navigating webpages effectively with browser tools, searching for information, and communicating online. You'll also understand the importance of online safety and security practices.

What you'll be able to do

Connect to the Internet using appropriate hardware and software.
Use browser software to navigate webpages effectively, demonstrating an understanding of website structure and navigation techniques.
Use browser tools to search for information from the Internet, employing effective search strategies and evaluating the reliability of sources.
Use browser software to communicate information online, utilising various communication methods such as email and online forums.
Understand the need for safety and security practices when working online, including identifying and avoiding online threats.

Using the InternetReal unit · OCN London

It teaches you to select and set up appropriate Internet connections and use browser software to navigate webpages, search for information efficiently, and communicate online. You'll develop skills in configuring browsers and applying safe and effective Internet practices.

What you'll be able to do

Select and set up an appropriate connection to access the Internet, considering factors such as speed, reliability, and cost
Set up and use browser software to navigate webpages, utilising features such as bookmarks, history, and tabs
Use browser tools to search effectively and efficiently for information from the Internet, employing keywords, filters, and advanced search operators
Use browser software to communicate information online, utilising features such as email, instant messaging, and social media
Develop and apply appropriate safety and security practices and procedures when working online, protecting against viruses, malware, and phishing attacks

Using the InternetReal unit · OCN London

You'll gain skills to connect to the internet, navigate web pages using browser software, and search for information efficiently. The unit also covers communicating information online and understanding safety and security practices when working on the internet.

What you'll be able to do

Connect to the internet using available equipment
Use browser software to navigate web pages effectively
Use browser tools to search for information from the internet efficiently
Use browser software to communicate information online appropriately
Follow and understand the need for safety and security practices when working online

Video SoftwareReal unit · OCN London

You'll learn to capture, combine, edit, and present video sequences using video hardware and software. The unit covers configuration, recording, editing unwanted scenes, and preparing video content for presentation.

What you'll be able to do

Use video hardware and software to capture video sequences effectively.
Use video software tools to combine and edit video sequences to a satisfactory standard.
Play and present video sequences using appropriate hardware and software.

Video SoftwareReal unit · OCN London

You'll capture, combine, edit, play, and present video sequences using appropriate hardware and software. The unit focuses on producing professional video content with stable and clear footage for optimal viewing.

What you'll be able to do

Use video hardware to capture sequences effectively
Use video software to capture sequences effectively
Use video software tools to combine video sequences creatively
Use video software techniques to combine video sequences creatively
Use video software tools to edit video sequences precisely
Use video software techniques to edit video sequences precisely
Play video sequences smoothly for optimal viewing
Present video sequences professionally to engage the audience

Video SoftwareReal unit · OCN London

This unit covers the use of video hardware and software to capture, edit, and present video sequences. You'll develop skills in connecting video equipment, capturing sequences from various sources, applying editing techniques such as cutting and transitions, and playing back video content.

What you'll be able to do

Use video hardware and software to capture video sequences from various sources
Use video software tools and techniques to edit video sequences, including cutting, splicing, and adding transitions
Play and present video sequences using appropriate hardware and software, ensuring optimal quality and compatibility

Website SoftwareReal unit · OCN London

It teaches you to plan, create, format, and publish web pages using appropriate website software tools. You'll structure content, apply design principles, and deploy web pages to Internet or intranet platforms.

What you'll be able to do

Plan the structure and content of web pages
Create web pages using appropriate software
Use website software tools to structure web pages effectively
Use website software tools to format web pages to meet design requirements
Publish web pages to the Internet
Publish web pages to an intranet

Website SoftwareReal unit · OCN London

This unit provides learners with the ability to create website structures and styles using coding languages and frameworks. You'll prepare website content, ensure accessibility and usability, and publish websites to specified servers or hosting platforms.

What you'll be able to do

Create structures for websites using appropriate coding languages and frameworks
Create styles for websites using appropriate styling languages and techniques
Use website software tools to prepare content for websites, ensuring accessibility and usability
Publish websites to a specified server or hosting platform, ensuring functionality and security

Website SoftwareReal unit · OCN London

It teaches you to create logical and user-friendly website structures and consistent styles. You'll develop multi-page websites incorporating multimedia and interactive features, and will publish and test these websites to ensure functionality.

What you'll be able to do

Create website structures that are logical and user-friendly
Create website styles that are consistent and visually appealing
Use website structures and styles to produce functional websites
Select appropriate website software tools for website development
Use website software features to develop multiple page websites
Incorporate multimedia elements into websites to enhance user experience
Integrate interactive features into websites to engage users
Publish multiple page websites to a suitable hosting environment
Test multiple page websites to ensure functionality and accessibility
Test multimedia elements within websites to ensure proper playback
Test interactive features within websites to ensure correct operation

Word Processing SoftwareReal unit · OCN London

You'll learn to enter, edit, and combine text and other information accurately within word processing documents. The unit also covers structuring information, identifying and correcting errors, and using spelling and grammar tools to produce professional documents.

What you'll be able to do

Enter text accurately into word processing documents
Edit text within word processing documents to ensure accuracy and clarity
Combine text and other information accurately within word processing documents
Structure information effectively within word processing documents using appropriate formatting
Use word processing software tools to format documents to a professional standard
Use word processing software tools to present documents in a clear and accessible manner

Word Processing SoftwareReal unit · OCN London

This unit covers the accurate entry and combination of text and other information within word processing documents. You'll create and modify layouts and structures, and use software tools to format and present documents effectively to meet specified requirements.

What you'll be able to do

Enter text and other information accurately within word processing documents
Combine text and other information accurately within word processing documents
Create layout and structures for word processing documents
Modify layout and structures for word processing documents
Use word processing software tools to format documents effectively to meet requirements
Use word processing software tools to present documents effectively to meet requirements

Word Processing SoftwareReal unit · OCN London

This unit equips learners with skills to accurately enter text and combine various information types within word processing documents. You'll create and modify layouts and structures to enhance readability and visual appeal, producing cohesive and well-presented documents.

What you'll be able to do

Enter text accurately into word processing documents, using appropriate keyboarding techniques
Combine text and other information, such as images and tables, effectively within word processing documents
Create layouts for word processing documents, considering factors such as margins, headers, and footers
Modify layouts to improve readability and visual appeal
Create structures for word processing documents, using headings, subheadings, and bullet points
Modify structures to ensure logical flow and organisation
Create styles for word processing documents, defining formatting attributes for different elements
Modify styles to maintain consistency and professionalism
Use word processing software tools to format documents, including applying fonts, colours, and spacing
Use word processing software techniques to present documents effectively, such as using tables, charts, and images to enhance understanding
Ensure documents meet specified requirements, such as formatting guidelines and accessibility standards

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Audio SoftwareAudio SoftwareAudio SoftwareBespoke SoftwareBespoke SoftwareBespoke SoftwareComputerised Accounting SoftwareComputerised Accounting Software

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration

OCNLR Level 2 Diploma in IT User Skills (ITQ)

2D Drawing and Planning Software
Assist in Delivering the Data Management Infrastructure to Support Data Analysis and Reporting
Audio and Video Software
Automate digital presentations
Bespoke or Specialist Software
Computerised Accounting Software
Configure Digital Systems
Create and integrate multimedia elements into digital content

This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Senior Quantum Machine Learning Specialist

Your journey as a Senior Quantum Machine Learning Specialist is just the beginning of a truly exciting and impactful career. The path ahead is challenging, but the potential for innovation and personal growth is immense. We're looking for someone ready to commit to this long-term vision and help us build the future of computing.

See the whole journey →

Opens the roleSenior Quantum Machine Learning SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Quantum Research SpecialistOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

2D Drawing and Planning Software2D Drawing and Planning SoftwareAssist in Delivering the Data Management Infrastructure to Support Data Analysis and ReportingAudio and Video SoftwareAudio and Video SoftwareAutomate digital presentationsBespoke or Specialist SoftwareComputerised Accounting SoftwareComputerised Accounting SoftwareComputerised Accounting SoftwareConfigure Digital SystemsCreate and integrate multimedia elements into digital contentDatabase Management SoftwareDatabase Management SoftwareDatabase Management SoftwareDatabase SoftwareDatabase SoftwareDatabase Software+49 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.

Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.

Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.

Audio SoftwareLevel 2

Applied to your work in any of these jobs

Which job do you mean?

Senior Quantum Machine Learning Specialist Senior Quantum Research Specialist

Learners will use audio hardware and software to capture, combine, edit, and present audio sequences. The unit includes techniques for ensuring optimal sound quality and compatibility with playback devices.

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

Your PlanIllustration

Built for OCNLR Level 2 Diploma in IT User Skills (ITQ)

29 units in this credential, in the order it lists them, awarded by OCN London.

Audio Software
Bespoke Software
Computerised Accounting Software
Data Management Software
Database Software
Design Software

and 23 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

6CreateThe Creative Catalyst
5EvaluateThe Evidence Evaluator
4AnalyseThe Analyst
3ApplyThe Coach
2UnderstandThe Connector
1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.