The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Associate Network Operations Engineer (L1)
1-2 yearsSkills to master
- Mastering incident triage, alert response, basic circuit provisioning, and clear documentation. You'll need to know our internal systems inside out and understand the basics of our global network.
You're ready to move on when
- Consistently resolving L1 incidents without escalation.
- Proactively identifying and reporting potential issues.
- Demonstrating a strong grasp of core network fundamentals.
- Successfully executing standard changes under supervision.
- 2
Graduate Network Engineer Programme
2-3 yearsSkills to master
- A structured programme would expose you to various network domains, building foundational knowledge in routing, switching, security, and cloud networking. You'd rotate through different teams, gaining broad experience.
You're ready to move on when
- Successful completion of all programme modules and projects.
- Positive feedback from rotation managers.
- Ability to work independently on complex assignments.
- Demonstrated initiative in learning new technologies.
- 3
Junior Network Engineer (from another company)
2-5 years total experienceSkills to master
- You'd bring existing troubleshooting and configuration skills, needing to quickly adapt to our specific network topology, vendor mix, and operational processes. The focus would be on understanding our international footprint.
You're ready to move on when
- Proven track record of independent incident resolution in previous roles.
- Strong references highlighting technical acumen and problem-solving.
- Quickly onboarding onto our systems and processes.
- Proactively seeking out knowledge about our unique network challenges.