The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Talent Development Coordinator (L1)
1-2 yearsSkills to master
- Mastering basic LMS administration, meticulous scheduling, clear learner communication, and becoming the go-to person for routine logistical support.
You're ready to move on when
- Consistently delivers error-free logistical support for all assigned sessions.
- Resolves 90%+ of learner inquiries independently and within agreed SLAs.
- Proactively identifies and flags potential scheduling conflicts or material shortages.
- Can effectively train new team members on basic L&D administrative processes.
- 2
HR Administrator with L&D Exposure
2-3 yearsSkills to master
- Understanding core HR processes, managing employee data with accuracy, basic reporting, and demonstrating an interest in learning and development initiatives.
You're ready to move on when
- Has actively sought out opportunities to support L&D projects or events within their HR role.
- Demonstrates strong organisational skills and attention to detail in HR admin tasks.
- Understands the importance of employee development and its link to business performance.
- Can clearly articulate why they want to specialise in L&D.
- 3
Executive Assistant / Office Manager (with project focus)
3-4 yearsSkills to master
- Exceptional organisational and project coordination skills, managing complex calendars, stakeholder communication, and a proven ability to anticipate needs and solve problems proactively.
You're ready to move on when
- Has successfully coordinated complex events or projects involving multiple stakeholders and tight deadlines.
- Demonstrates a high degree of autonomy and problem-solving capability.
- Is highly proficient with scheduling and communication tools (e.g., Outlook, Teams).
- Shows a genuine interest in moving into a people-focused, programme-driven role.