OCN London · RQF Level 4
OCNLR Level 4 Certificate in Education and Training
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 4
- Total credits36
- Guided learning140 hours
- Units in this qualification43
Awarded by OCN London · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
The Level 4 certificate is for individuals in the education and training sector. It includes managing learning and development in groups, engaging with employers for workforce development, assessment and support for prior learning, inclusive practice, and developing learning programmes.
These are the units OCN London registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Action learning to support development of subject specific pedagogyReal unit · OCN London
What you'll be able to do
- Understand how to identify an area of interest related to practice in own subject specific area, focusing on areas for development
- Investigate current good practice in own subject specific area, researching and analysing relevant literature and resources
- Work with others to improve own skills in reflective practice, engaging in peer observation and feedback
- Evaluate own practice in a subject specific area, identifying strengths and weaknesses
- Apply learning from investigation of an area of interest to own practice in a subject specific area, implementing new strategies and approaches
- Present findings from investigation of an area of interest in own subject specific area, communicating key insights and recommendations
Action researchReal unit · OCN London
What you'll be able to do
- Understand the purpose and nature of action research as a method of inquiry
- Initiate action research projects to address specific issues or challenges
- Understand ways of carrying out action research, including data collection and analysis techniques
- Carry out action research, following ethical guidelines and appropriate methodologies
- Present the outcomes of action research in a clear and concise manner
- Evaluate own practice in relation to action research and identify areas for improvement
Analysing English language for literacy and language teachingReal unit · OCN London
What you'll be able to do
- Understand the relationship between different forms of language (e.g. phonology, morphology, syntax, semantics, pragmatics) and their contribution to meaning.
- Understand the structural features of language, including grammatical structures and discourse patterns.
Assess occupational competence in the work environmentReal unit · OCN London
What you'll be able to do
- Plan the assessment of occupational competence in a work environment
- Make assessment decisions about occupational competence, based on gathered evidence
- Provide required information following the assessment of occupational competence to relevant parties
- Maintain legal and good practice requirements when assessing occupational competence
Assess vocational skills, knowledge and understandingReal unit · OCN London
What you'll be able to do
- Prepare valid and reliable assessments of vocational skills, knowledge and understanding.
- Design assessment materials that are appropriate for the level and content being assessed.
- Carry out assessments of vocational skills, knowledge and understanding in a fair and consistent manner.
- Provide constructive and developmental feedback to learners following the assessment of vocational skills, knowledge and understanding.
- Accurately record and report required information following the assessment of vocational skills, knowledge and understanding.
- Adhere to legal and ethical requirements when assessing vocational skills, knowledge and understanding.
- Maintain good practice in all aspects of the assessment process.
Assessing learners in education and trainingReal unit · OCN London
What you'll be able to do
- Use different types and methods of assessment to meet the needs of individual learners
- Carry out assessments in accordance with internal requirements
- Carry out assessments in accordance with external requirements
- Implement the minimum core when assessing learners
- Evaluate own assessment practice, identifying areas for improvement
Assessment and support for the recognition of prior learning through the accreditation of learning outcomesReal unit · OCN London
What you'll be able to do
- Promote understanding of recognition and accreditation of prior learning with external stakeholders
- Understand how to provide guidance for learners on the recognition and accreditation of prior learning
- Support learners to recognise their prior learning and achievement
- Assess evidence presented by learners for the recognition of prior learning
- Evaluate and improve own practice in the recognition and accreditation of prior learning
Delivering education and trainingReal unit · OCN London
What you'll be able to do
- Apply inclusive teaching and learning approaches in accordance with internal and external requirements
- Communicate effectively with learners and other learning professionals to promote learning and progression
- Utilise technologies effectively in delivering inclusive teaching and learning
- Implement the minimum core requirements when delivering inclusive teaching and learning
- Evaluate own practice in delivering inclusive teaching and learning, identifying areas for improvement
Delivering employability skillsReal unit · OCN London
What you'll be able to do
- Understand the differences between employability skills and employment skills, and their relevance to the workplace
- Understand the influence of personal qualities and skills on the delivery of employability skills, including communication and motivation
- Use techniques, strategies and practices that reflect the workplace in the delivery of employability skills, such as simulations and case studies
- Evaluate own delivery of employability skills, identifying areas for improvement and development
Develop and prepare resources for learning and developmentReal unit · OCN London
What you'll be able to do
- Understand the principles that underpin the development and preparation of resources for learning and development
- Understand the requirements for preparing resources for learning and development
- Develop resources to meet identified learning and development needs
- Prepare resources to meet identified learning and development needs
Develop learning and development programmesReal unit · OCN London
What you'll be able to do
- Understand the principles underpinning the development of effective learning and development programmes
- Develop learning and development programmes that meet identified needs
- Review learning and development programmes to ensure they are fit for purpose
Developing, using and organising resources in a specialist areaReal unit · OCN London
What you'll be able to do
- Understand the purpose and use of a range of resources within own specialist area, including their role in supporting learning and development.
- Develop and use inclusive resources in own specialist area, adapting them to meet the diverse needs of learners.
- Understand how to organise resources effectively and enable access to them for learners and other stakeholders.
- Understand legal requirements and responsibilities relating to the development and use of resources, including copyright and intellectual property.
- Evaluate own practice in relation to the development and use of resources in own specialist area, identifying areas for improvement.
Effective partnership working in the learning and teaching contextReal unit · OCN London
What you'll be able to do
- Understand the purpose and nature of partnership working in the learning and teaching context, including its benefits and challenges.
- Understand the purpose, aims, and objectives of a specific partnership, and how these align with broader organisational goals.
- Understand the structure and management of a partnership, including roles, responsibilities, and decision-making processes.
- Understand how to measure and report on a partnership’s outputs and outcomes, using appropriate metrics and evaluation methods.
- Understand how to communicate effectively within a partnership, using appropriate communication channels and strategies.
- Understand the wider context within which a partnership operates, including relevant policies, regulations, and stakeholder interests.
Engage learners in the learning and development processReal unit · OCN London
What you'll be able to do
- Understand the principles that underpin engaging learners in the learning and development process.
- Understand the purpose of engaging learners in learning and development, including promoting motivation and achievement.
- Understand the role of mentoring in facilitating learning and development, including providing support and guidance.
- Assist and engage the learner actively in the learning and development process, using appropriate techniques and resources.
- Assist the learner in reviewing their own progress against learning objectives and development goals.
Engage with employers to develop and support learning provisionReal unit · OCN London
What you'll be able to do
- Understand the types of information relating to employers that are relevant to developing learning provision for learners.
- Understand how to effectively engage with employers to enhance learning opportunities for learners.
- Understand the benefits of employer engagement for learners and partner organisations.
- Establish and maintain effective communication with employers for the benefit of learners.
- Collaborate with employers to develop and deliver learning provision that meets the needs of learners and employers.
- Evaluate the impact of employer provision on the learner's progress and development.
- Evaluate the effect of employer provision on the partner organisation's objectives and outcomes.
Engage with employers to facilitate workforce developmentReal unit · OCN London
What you'll be able to do
- Understand the opportunities available for workforce development, including government initiatives and industry trends.
- Understand how to engage with employers to promote workforce development, building strong relationships and identifying their needs.
- Understand how to design learning and development opportunities in the workplace, tailoring programmes to meet specific employer requirements.
- Understand how to facilitate learning and development opportunities in the workplace, providing effective support and guidance to learners.
- Engage with employers on workforce development issues, communicating effectively and building consensus.
- Work with employers to facilitate workforce development solutions, implementing programmes and evaluating their impact.
Equality and diversityReal unit · OCN London
What you'll be able to do
- Understand the key features of a culture which promotes equality and values diversity, including policies and practices
- Understand the importance of promoting equality and valuing diversity in lifelong learning to ensure inclusive practice
- Promote equality and value diversity in own practice, adapting approaches to meet individual needs
- Understand how to help others in the promotion of equality and valuing of diversity, providing support and guidance
- Review own contribution to promoting equality and valuing diversity in lifelong learning, identifying areas for improvement
Evaluating learning programmesReal unit · OCN London
What you'll be able to do
- Understand the underpinning principles and various methods used in evaluating learning programmes
- Plan the evaluation of a learning programme, considering relevant factors and methodologies
- Evaluate the effectiveness of a learning programme, analysing data and drawing conclusions
Identify individual learning and development needsReal unit · OCN London
What you'll be able to do
- Understand the principles and practices of learning needs analysis for individuals, including different methods and tools
- Conduct learning needs analysis for individuals, gathering and interpreting relevant information
- Agree individual learning and development needs with learners, setting realistic and achievable goals
Identify the learning needs of organisationsReal unit · OCN London
What you'll be able to do
- Understand the principles of learning needs analysis for organisations
- Understand the practices of learning needs analysis for organisations
- Conduct a learning needs analysis for an organisation
- Analyse the data gathered from a learning needs analysis
- Agree organisational learning and development plans with relevant people, based on the learning needs analysis
Inclusive practiceReal unit · OCN London
What you'll be able to do
- Understand factors which influence learning, including social, cultural, and individual differences
- Understand the impact of policy and regulatory frameworks on inclusive practice within learning environments
- Understand roles and responsibilities relating to inclusive practice for all stakeholders
- Understand how to create and maintain an inclusive learning environment that supports diverse learners
- Understand how to evaluate own inclusive practice and identify areas for development
Internally assure the quality of assessmentReal unit · OCN London
What you'll be able to do
- Plan the internal quality assurance of assessment processes, including setting objectives and identifying resources.
- Internally evaluate the quality of assessment practices, identifying strengths and areas for improvement.
- Internally maintain and improve the quality of assessment through implementing agreed action plans and monitoring their effectiveness.
- Manage information relevant to the internal quality assurance of assessment, ensuring accuracy, confidentiality, and accessibility.
- Maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment, adhering to relevant regulations and guidelines.
Manage learning and development in groupsReal unit · OCN London
What you'll be able to do
- Understand the principles and practices of managing learning and development in groups, including group dynamics and facilitation techniques.
- Manage group learning and development environments, creating a positive and productive atmosphere.
- Apply methodologies to manage learning and development in groups, selecting appropriate strategies for different learning objectives.
- Manage learning and development in groups to comply with legal and organisational requirements, ensuring ethical and responsible practice.
Managing behaviours in a learning environmentReal unit · OCN London
What you'll be able to do
- Understand the characteristics of different behaviours that may be displayed in a learning environment.
- Understand the potential impact of behaviours on learners, staff, and the overall learning environment.
- Understand relevant legislation relating to managing behaviours in a learning environment, such as safeguarding and equality laws.
- Understand organisational policies and procedures relating to managing behaviours in a learning environment.
- Apply theories of behaviour management effectively to create a purposeful learning environment.
- Maintain a purposeful learning environment by implementing appropriate strategies for managing behaviours.
- Evaluate own practice in managing behaviours in a learning environment, identifying areas for improvement.
Planning to meet the needs of learners in education and trainingReal unit · OCN London
What you'll be able to do
- Utilise initial and diagnostic assessment methods to effectively agree individual learning goals with learners
- Plan inclusive teaching and learning activities in accordance with both internal and external requirements and guidelines
- Implement the minimum core principles and requirements when planning inclusive teaching and learning programmes
- Evaluate own practice in planning inclusive teaching and learning, reflecting on effectiveness and identifying areas for development
Preparing for the coaching roleReal unit · OCN London
What you'll be able to do
- Understand own role and responsibilities in relation to providing coaching support
- Understand the application and use of coaching within a specific context or setting
- Understand how to effectively identify client goals and desired outcomes through coaching
Preparing for the mentoring roleReal unit · OCN London
What you'll be able to do
- Understand own role and responsibilities in relation to mentoring, including boundaries and ethical considerations.
- Understand the use of mentoring in a specific context, including its purpose, benefits, and limitations.
- Understand how to identify client goals and outcomes through effective communication and assessment techniques.
Preparing for the personal tutoring roleReal unit · OCN London
What you'll be able to do
- Understand own role and responsibilities in relation to the personal tutoring role within the organisation
- Understand factors affecting learners’ approaches to learning, including learning styles and preferences
- Understand the use of personal tutoring in a specific context, such as academic or vocational settings
- Understand how personal learning targets are created and monitored to support learner progress
Principles and practice of lipreading teachingReal unit · OCN London
What you'll be able to do
- Understand the physiological processes and psychological functions involved in hearing
- Understand the various effects of acquired hearing loss on individuals
- Understand the ways in which amplification devices and lipreading techniques can be optimised by individuals with hearing loss
- Understand the phonology of spoken English and its practical application to lipreading learning and teaching
- Apply specialist techniques and appropriate methodology for effectively teaching lipreading skills
- Understand the range of assistive aids and support services available to individuals with acquired hearing loss
Reading skills for literacy and language teachingReal unit · OCN London
What you'll be able to do
- Read and comprehend a variety of written texts relevant to literacy and language teaching.
- Identify and extract key information from written texts.
- Analyse the structure and language used in written texts.
- Respond to written texts in a clear and coherent manner.
- Summarise the main points of written texts.
- Evaluate the effectiveness of written texts.
Speaking and listening skills for literacy and language teachingReal unit · OCN London
What you'll be able to do
- Present information clearly, accurately and in an appropriate format for the intended audience.
- Listen actively and respond appropriately to both non-verbal and verbal information conveyed by others.
Specialist delivery techniques and activitiesReal unit · OCN London
What you'll be able to do
- Understand the role and importance of specialist delivery techniques in a specific area of teaching and learning.
- Develop innovative and engaging specialist delivery techniques and learning activities relevant to own specific area.
- Effectively use specialist delivery techniques and learning activities to enhance the learning experience for learners.
- Adapt specialist delivery techniques and learning activities to meet the diverse needs of learners.
- Critically evaluate own practice in relation to the selection and implementation of specialist delivery techniques.
- Identify areas for improvement in own practice and implement strategies to enhance the effectiveness of specialist delivery techniques.
Teaching in a specialist areaReal unit · OCN London
What you'll be able to do
- Understand the aims and philosophical underpinnings of education and training within a specialist area.
- Understand the purpose and structure of key qualifications and learning programmes available to learners within a specialist area.
- Understand the principles of inclusive teaching and learning practices within a specialist area.
- Understand key curriculum issues and considerations within a specialist area.
- Understand how to effectively utilise resources to support inclusive teaching and learning within a specialist area.
- Collaborate with colleagues within a specialist area to enhance and develop own professional practice.
- Critically evaluate own knowledge and skills within a specialist area to identify areas for improvement.
- Implement strategies to improve and update own knowledge and skills within a specialist area.
Understanding and managing behaviours in a learning environmentReal unit · OCN London
What you'll be able to do
- Understand potential factors that may lead to behaviours that disrupt a learning environment, including individual, social, and environmental influences.
- Understand organisational policies and procedures relating to managing behaviours in a learning environment, including disciplinary measures and support mechanisms.
- Promote behaviours that contribute to a purposeful learning environment, fostering positive relationships and a culture of respect.
- Manage behaviours that disrupt a purposeful learning environment, using appropriate strategies to de-escalate situations and address underlying causes.
- Evaluate own practice in managing behaviours in a learning environment, reflecting on effectiveness and identifying areas for professional development.
Understanding roles, responsibilities and relationships in education and trainingReal unit · OCN London
What you'll be able to do
- Understand the teaching role and responsibilities in education and training, including legal and ethical considerations.
- Understand ways to maintain a safe and supportive learning environment, promoting learner well-being and engagement.
- Understand the relationships between teachers and other professionals in education and training, fostering collaboration and effective communication.
Understanding the principles and practices of externally assuring the quality of assessmentReal unit · OCN London
What you'll be able to do
- Understand the context of external quality assurance in assessment, including its purpose and regulatory framework.
- Understand the underpinning principles of external quality assurance, including impartiality, transparency, and accountability.
- Understand how to plan the external quality assurance of assessment activities, considering sampling strategies and risk assessment.
- Understand how to externally evaluate the quality of assessment processes and outcomes, using appropriate methods and tools.
- Understand how to externally evaluate the effectiveness of internal quality assurance systems and processes.
- Understand how to externally maintain the quality of assessment through standardisation and continuous improvement.
- Understand how to improve the quality of assessment externally through feedback, recommendations, and developmental support.
- Understand how to manage information relevant to external quality assurance, including data analysis and reporting.
- Understand the legal requirements relating to external quality assurance, including data protection and confidentiality.
- Understand good practice requirements relating to external quality assurance, including ethical conduct and professional standards.
Understanding the principles and practices of internally assuring the quality of assessmentReal unit · OCN London
What you'll be able to do
- Understand the context of internal quality assurance in assessment, including its purpose and importance.
- Understand the underpinning principles of internal quality assurance, including validity, reliability, and fairness.
- Understand how to plan the internal quality assurance of assessment activities, considering resources and timescales.
- Understand techniques for monitoring the quality of assessment internally, such as observation and sampling.
- Understand the criteria used to evaluate the quality of assessment processes and outcomes internally.
- Understand how to internally maintain the quality of assessment through standardisation and moderation.
- Understand how to improve the quality of assessment internally through feedback and development activities.
- Understand how to manage information relevant to the internal quality assurance of assessment, including record-keeping and reporting.
- Understand the legal requirements relating to the internal quality assurance of assessment, including data protection and equality legislation.
- Understand good practice requirements for the internal quality assurance of assessment, including ethical considerations and confidentiality.
Using mathematics: academic subjectsReal unit · OCN London
What you'll be able to do
- Interpret mathematical situations and data presented within academic subjects
- Process mathematical problems and apply appropriate techniques within academic subjects
- Analyse mathematical findings and draw valid conclusions from academic subjects
- Use mathematical communication effectively to explain concepts and findings in academic subjects
Using mathematics: personal and public lifeReal unit · OCN London
What you'll be able to do
- Interpret mathematical information and data presented in various formats relevant to personal and public life scenarios.
- Process mathematical problems encountered in personal and public life, selecting and applying appropriate mathematical techniques.
- Analyse mathematical findings derived from personal and public life contexts, drawing reasoned conclusions and identifying potential limitations.
- Use mathematical communication effectively to convey mathematical concepts, reasoning, and findings in personal and public life situations.
Using mathematics: professional and vocational contextsReal unit · OCN London
What you'll be able to do
- Interpret mathematical situations accurately and effectively in professional and vocational contexts.
- Process mathematical problems using appropriate techniques and methods in professional and vocational contexts.
- Analyse mathematical findings to draw valid conclusions within professional and vocational contexts.
- Use mathematical communication methods to convey information clearly and concisely in professional and vocational contexts.
Using resources for education and trainingReal unit · OCN London
What you'll be able to do
- Utilise a range of resources effectively in the delivery of inclusive teaching and learning sessions.
- Implement the minimum core elements of literacy, language, and numeracy when using resources in the delivery of inclusive teaching and learning.
- Evaluate own use of resources in the delivery of inclusive teaching and learning, identifying areas for improvement.
Working with the 14-19 age range in education and trainingReal unit · OCN London
What you'll be able to do
- Understand national developments in educational provision for the 14-19 age range
- Understand the roles and responsibilities of teachers working with the 14-19 age range
- Plan learning activities to meet the needs of individual 14-19 learners
- Deliver learning activities to meet the needs of individual 14-19 learners
- Evaluate own practice in working with the 14-19 age range, identifying areas for improvement
Writing skills for literacy and language teachingReal unit · OCN London
What you'll be able to do
- Prepare written texts for literacy and language teaching, considering purpose, audience, and context.
- Produce written texts for literacy and language teaching, demonstrating accuracy, clarity, and appropriate style.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 4 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Apply appropriate methods of assessment in enterprise and entrepreneurship education
- Assess Learning
- Assess learner achievement
- Create an inclusive learning environment
- Develop and Prepare Resources for Digital Learning
- Develop and apply understanding of theory and effective practice in adult learning
- Develop and prepare resources
- Develop and prepare resources for learning and development
Where this can lead
Organisational Learning Specialist
Your journey here is what you make it. We'll give you the tools, the support, and the opportunities to grow, but ultimately, your drive and curiosity will shape where you go next. We're excited to see what you'll achieve.
See the whole journey →Showing 6 roles, drawn from 32 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will use action learning to develop subject-specific pedagogy. The unit includes identifying areas for development, researching good practice, engaging in reflective practice with peers, and evaluating own subject-specific teaching practice.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for OCNLR Level 4 Certificate in Education and Training
43 units in this credential, in the order it lists them, awarded by OCN London.
- Action learning to support development of subject specific pedagogy
- Action research
- Analysing English language for literacy and language teaching
- Assess occupational competence in the work environment
- Assess vocational skills, knowledge and understanding
- Assessing learners in education and training
and 37 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.