The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Administrative Assistant / Office Coordinator
1-2 yearsSkills to master
- Organisation, scheduling, document management, basic communication, attention to detail, supporting multiple stakeholders.
You're ready to move on when
- You're the go-to person for making sure things run smoothly in your current role.
- You've handled complex document sets or managed multiple calendars/projects successfully.
- You actively look for ways to streamline processes and improve efficiency.
- 2
Sales Support / Sales Administrator
1-2 yearsSkills to master
- Understanding the sales cycle, CRM usage, client communication, preparing sales materials, working under commercial pressure.
You're ready to move on when
- You understand the urgency behind sales deadlines and the importance of accurate information.
- You've regularly prepared proposals or presentations for sales teams.
- You're comfortable using CRM systems and other sales enablement tools.
- 3
Recent Graduate (Business/English/Marketing)
0-1 year (direct entry)Skills to master
- Academic research, structured writing, project work, presentation skills, critical thinking, rapid learning.
You're ready to move on when
- You've excelled in academic projects that required meticulous research and structured output.
- You're eager to apply your theoretical knowledge in a practical, fast-paced commercial setting.
- You can demonstrate strong written communication skills through coursework or internships.