The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Regional Quality Audit Manager (L5)
3-5 years in this role before DirectorSkills to master
- Managing a large regional team, setting regional audit strategy, presenting to regional VPs, handling complex regulatory interactions within a specific geography.
You're ready to move on when
- Consistently exceeding regional audit performance metrics and driving significant quality improvements.
- Successfully leading major regional quality initiatives or crisis responses.
- Demonstrating strong leadership and mentorship of regional audit managers and senior auditors.
- Proactively identifying and mitigating regional quality risks before they escalate.
- 2
Head of Quality for a Major Business Unit (L5)
4-6 years in this role before DirectorSkills to master
- Owning the entire QMS for a significant business unit, managing all quality functions (not just audit), driving P&L impact through quality, and influencing cross-functional leadership.
You're ready to move on when
- Achieving significant reductions in COPQ and improving overall quality performance for the business unit.
- Successfully navigating complex regulatory audits and maintaining certifications for the unit.
- Building a robust quality culture and developing strong quality talent within the business unit.
- Demonstrating strategic impact beyond day-to-day quality management.
- 3
Senior Director, Global Operations Excellence (L5)
3-5 years in this role before DirectorSkills to master
- Leading large-scale operational improvement programmes, often with a strong quality component, across multiple regions. This role is less audit-specific, but builds strong operational and change management skills.
You're ready to move on when
- Successfully delivering complex, multi-regional operational improvement projects with measurable quality outcomes.
- Demonstrating strong programme management and stakeholder management skills at a global level.
- Proving ability to influence and drive change across diverse operational functions.
- Deep understanding of process optimisation and its link to quality.