How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Training Qualifications UK Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Training Qualifications UK Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Training Qualifications UK Ltd.
01What it is
The TQUK Level 3 Diploma in Management (RQF) helps individuals develop the knowledge and skills needed to be effective managers in various organizational settings.
These are the units Training Qualifications UK Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Training Qualifications UK Ltd. It does the teaching and the mapping. Training Qualifications UK Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
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02The units
What each unit actually teaches you to do
Buddy a colleague to develop their skills Real unit · Training Qualifications UK Ltd
You'll develop the skills to buddy a colleague for skills development, including planning support activities based on learning needs. The unit covers the role and responsibilities of a buddy and effective guidance techniques.
What you'll be able to do
- Understand how to buddy a colleague, including the roles and responsibilities of a buddy and the benefits of buddying.
- Plan to buddy a colleague, identifying their learning needs and developing a support plan.
- Support a buddy colleague carrying out work activities, providing guidance, feedback, and encouragement.
Chair and lead meetings Real unit · Training Qualifications UK Ltd
This unit develops learners' skills to prepare for, chair, and lead meetings effectively. You'll also learn to manage post-meeting actions, ensuring meetings are productive and outcomes are followed up appropriately.
What you'll be able to do
- Prepare effectively to lead meetings, ensuring all necessary arrangements are in place
- Chair and lead meetings in a professional and productive manner, guiding discussions and ensuring objectives are met
- Deal with post-meeting matters efficiently, including distributing minutes and following up on action points
Collaborate with other departments Real unit · Training Qualifications UK Ltd
You'll understand the importance and benefits of collabouration between departments to achieve organisational objectives. The unit develops skills to identify and assess opportunities for interdepartmental collabouration.
What you'll be able to do
- Understand the importance of collaboration between departments in achieving organisational goals
- Understand the potential benefits and challenges of interdepartmental collaboration
- Understand different communication methods and tools for effective collaboration
- Identify opportunities for collaboration with other departments to improve efficiency and effectiveness
- Assess the potential impact of collaboration on different departments and stakeholders
- Collaborate with other departments to achieve shared goals and objectives
- Contribute to joint projects and initiatives, sharing knowledge and resources effectively
- Resolve conflicts and address challenges that may arise during collaboration
Conduct quality audits Real unit · Training Qualifications UK Ltd
This unit equips learners with knowledge of quality management and audit principles, enabling them to prepare for and conduct quality audits. You'll review documentation, develop audit plans, and carry out audit procedures.
What you'll be able to do
- Understand the principles underpinning the management of quality, including quality standards, frameworks, and methodologies
- Understand the purpose and scope of different types of quality audits
- Understand the roles and responsibilities of a quality auditor
- Prepare to carry out quality audits by reviewing relevant documentation and procedures
- Develop audit plans and checklists to ensure comprehensive coverage of audit objectives
- Conduct quality audits in a systematic and objective manner, gathering evidence and identifying areas for improvement
- Document audit findings accurately and comprehensively
- Communicate audit findings and recommendations to relevant stakeholders
Contribute to the development and implementation of an information system Real unit · Training Qualifications UK Ltd
This unit covers the design and implementation of information systems to meet organisational needs. You'll contribute to system development and implementation, including data entry, testing, and user support tasks.
What you'll be able to do
- Understand the principles of designing and implementing an information system to meet specific organisational needs.
- Contribute to the development of an information system, providing input and support to the design process.
- Contribute to the implementation of an information system, assisting with tasks such as data entry, testing, and user training.
Contribute to the improvement of business performance Real unit · Training Qualifications UK Ltd
This unit covers problem-solving and improvement techniques within a business context. You'll identify business problems, apply appropriate methods, and contribute to enhancing organisational activities and processes.
What you'll be able to do
- Understand the fundamental principles of resolving business problems effectively
- Understand a range of improvement techniques and processes that can be applied in a business context
- Solve problems within a business environment, using appropriate problem-solving methodologies
- Contribute to the improvement of business activities, identifying areas for enhancement and implementing changes
Deliver a presentation Real unit · Training Qualifications UK Ltd
You'll understand the principles of effective presentation delivery, including audience analysis, content organisation, and use of visual aids. This unit covers preparing and delivering presentations with clear messaging and appropriate non-verbal communication.
What you'll be able to do
- Understand the core principles that underpin effective presentation delivery.
- Understand the importance of audience analysis and tailoring presentations accordingly.
- Prepare thoroughly for the delivery of a presentation, including structuring content and creating visual aids.
- Deliver a presentation confidently and effectively, using appropriate communication techniques.
- Manage questions and feedback from the audience during and after the presentation.
Develop a presentation Real unit · Training Qualifications UK Ltd
You'll learn to plan and structure presentations effectively, including defining objectives, analysing the audience, and selecting appropriate visual aids. The unit supports the creation of clear and engaging presentation content.
What you'll be able to do
- Understand how to develop a presentation, including planning, structuring content, and selecting appropriate visual aids.
- Develop a presentation, ensuring it is clear, engaging, and meets the intended objectives.
Develop and implement an operational plan Real unit · Training Qualifications UK Ltd
This unit provides knowledge of operational planning principles and equips learners to develop, implement, and evaluate operational plans. You'll be able to set objectives, allocate resources, establish timelines, and monitor plan effectiveness.
What you'll be able to do
- Understand the core principles of operational planning, including setting objectives, allocating resources and establishing timelines
- Develop a comprehensive operational plan, outlining key activities and responsibilities
- Implement an operational plan effectively, coordinating resources and monitoring progress
- Evaluate the effectiveness of an operational plan, assessing its impact on organisational performance
Develop and maintain professional networks Real unit · Training Qualifications UK Ltd
You'll study the principles of effective professional networking, including identifying and maintaining relevant networks. The unit develops skills to engage with networks through communication and relationship-building to support professional development.
What you'll be able to do
- Understand the principles of effective networking in a professional context
- Identify relevant professional networks for development
- Maintain professional networks through regular communication and engagement
Develop working relationships with stakeholders Real unit · Training Qualifications UK Ltd
This unit covers the development and maintenance of effective working relationships with stakeholders. You'll identify relevant stakeholders, determine collabouration scope, develop productive relationships, and evaluate their effectiveness to support project or organisational objectives.
What you'll be able to do
- Understand the importance of developing and maintaining effective working relationships with stakeholders
- Determine the scope for collaboration with stakeholders, considering their needs and expectations
- Develop productive working relationships with stakeholders through clear communication and mutual respect
- Evaluate the effectiveness of relationships with stakeholders and identify areas for improvement
Discipline and grievance management Real unit · Training Qualifications UK Ltd
You'll understand the principles of fair discipline and grievance management, including natural justice, confidentiality, and impartiality. The unit develops skills to manage disciplinary cases and grievances in line with organisational procedures.
What you'll be able to do
- Understand the principles underpinning the fair and consistent management of discipline and grievance cases
- Manage a disciplinary case, following organisational procedures and legal requirements
- Manage a grievance, addressing concerns promptly and fairly
Employee rights and responsibilities Real unit · Training Qualifications UK Ltd
This unit provides learners with knowledge of employee rights and responsibilities within the workplace and the role of organisations within specific industries. You'll understand employers' expectations regarding conduct and performance, and recognise employees' rights and obligations.
What you'll be able to do
- Understand the role of different organisations within specific industries
- Understand employers’ expectations regarding employee conduct and performance
- Understand employees’ rights and obligations within the workplace
Encourage innovation Real unit · Training Qualifications UK Ltd
It teaches you to identify opportunities for innovation by analysing internal and external factors. You'll generate, test, and implement innovative ideas to improve business processes and outcomes.
What you'll be able to do
- Identify opportunities for innovation within the organisation, considering internal and external factors
- Analyse current processes and practices to identify areas for improvement and innovation
- Generate a range of ideas for innovation and improvement, using appropriate techniques
- Evaluate the feasibility and potential impact of different innovative ideas
- Develop plans for testing and piloting innovative ideas and improvements
- Implement innovative ideas and improvements effectively, managing resources and risks
- Monitor and evaluate the impact of implemented innovations and improvements
Encourage learning and development Real unit · Training Qualifications UK Ltd
You'll understand principles of learning and development, including different learning styles and methods. This unit enables supporting individuals' learning through appropriate resources and guidance, and evaluating learning outcomes to identify further development needs.
What you'll be able to do
- Understand the principles of learning and development, including different learning styles and methods
- Support individuals' learning and development by providing appropriate resources and guidance
- Evaluate individuals’ learning and development to identify areas for improvement
Gather, analyse and interpret customer feedback Real unit · Training Qualifications UK Ltd
You'll explore methods for gathering, analysing, and interpreting customer feedback to improve service quality. This unit includes planning feedback collection, applying analytical techniques, and recommending service improvements based on customer insights.
What you'll be able to do
- Understand the methods used to gather customer feedback effectively, including their advantages and disadvantages
- Understand how to analyse customer feedback data to identify trends and patterns
- Understand how to interpret customer feedback to identify areas for improvement in customer service
- Plan the collection of customer feedback on customer service issues, selecting appropriate methods and target groups
- Gather customer feedback using a range of techniques, ensuring accuracy and representativeness
- Analyse and interpret customer feedback to recommend improvements to customer service policies, procedures, and practices
Health and Safety Procedures in the Workplace Real unit · Training Qualifications UK Ltd
You'll gain knowledge of workplace health and safety procedures and the importance of compliance. This unit covers identifying relevant procedures, understanding their purpose, and carrying out tasks safely while recognising and reporting potential hazards.
What you'll be able to do
- Know the health and safety procedures that are relevant in the workplace
- Carry out tasks in accordance with health and safety procedures in the workplace
Implement and maintain business continuity plans and processes Real unit · Training Qualifications UK Ltd
This unit focuses on planning, implementing, and maintaining business continuity plans and processes. You'll understand organisational requirements, risk assessment, and procedures to ensure ongoing business operations during disruptions.
What you'll be able to do
- Plan for the implementation of business continuity plans and processes in line with organisational requirements.
- Implement business continuity plans and processes according to agreed procedures.
- Maintain the fitness for purpose of on-going business continuity plans and processes through regular review and updates.
Implement change Real unit · Training Qualifications UK Ltd
You'll gain a comprehensive understanding of change management principles and best practices. The unit covers planning, managing, and evaluating change initiatives, considering resources, timelines, and potential challenges.
What you'll be able to do
- Understand the fundamental principles of change management, including models, theories and best practices
- Plan the implementation of change initiatives, considering resources, timelines and potential challenges
- Manage the implementation of a change plan, coordinating activities and monitoring progress
- Evaluate the effectiveness of the implementation of change plans, assessing outcomes and identifying areas for improvement
Manage a budget Real unit · Training Qualifications UK Ltd
This unit equips learners to identify financial requirements, set budgets aligned with organisational goals, manage expenditure, and evaluate budget use. You'll learn to ensure financial control and resource optimisation.
What you'll be able to do
- Understand how to identify financial requirements for a specific department or project
- Understand how to set budgets that align with organisational goals and financial constraints
- Manage a budget, monitoring expenditure and ensuring adherence to allocated funds
- Evaluate the use of a budget, identifying variances and recommending corrective actions
Manage a project Real unit · Training Qualifications UK Ltd
This unit provides knowledge of project management principles and methodologies. You'll be able to plan, manage, and evaluate projects, including defining objectives, allocating resources, monitoring progress, and addressing risks.
What you'll be able to do
- Understand the key principles and processes involved in the effective management of a project
- Plan a project, including defining objectives, scope, resources, and timelines
- Manage a project, monitoring progress, addressing risks, and ensuring successful completion
- Evaluate the effectiveness of a project against its original objectives and identify areas for improvement
Manage business risk Real unit · Training Qualifications UK Ltd
You'll explore the principles of business risk management, including identifying, assessing, and mitigating risks. The unit develops skills to prioritise risks and implement strategies that minimise potential impacts on organisational objectives.
What you'll be able to do
- Understand the principles of business risk management, including identification, assessment and control
- Address business risks proactively, developing strategies to minimise their potential impact
- Mitigate business risks effectively, implementing controls and monitoring their effectiveness
Manage conflict within a team Real unit · Training Qualifications UK Ltd
It teaches you to understand conflict management principles and styles within teams. You'll identify potential conflict sources, implement strategies to minimise conflict, and apply resolution techniques to maintain team cohesion and productivity.
What you'll be able to do
- Understand the principles of conflict management, including different conflict styles and resolution techniques
- Identify potential sources of conflict within a team and implement strategies to minimise their occurrence
- Reduce the potential for conflict within a team by promoting open communication, collaboration, and mutual respect
- Deal with conflict within a team by applying appropriate conflict resolution techniques to achieve a positive outcome
Manage events Real unit · Training Qualifications UK Ltd
This unit covers the management of events, including planning, logistics, risk assessment, and follow-up activities. You'll gain skills to organise event budgets, schedules, marketing, and manage resources effectively to ensure successful event delivery.
What you'll be able to do
- Understand the key aspects of event management, including planning, logistics and risk assessment
- Manage the planning phase of an event, coordinating resources and ensuring all necessary arrangements are in place
- Manage the execution of an event, overseeing operations and addressing any issues that arise
- Follow up after an event, evaluating its success and gathering feedback for future improvements
Manage individuals' development in the workplace Real unit · Training Qualifications UK Ltd
This unit equips learners to manage individual development through performance appraisals and support for learning and development. You'll be able to provide constructive feedback and facilitate coaching, mentoring, and training.
What you'll be able to do
- Carry out performance appraisals of individuals in the workplace, providing constructive feedback and identifying areas for development.
- Support the learning and development of individual team members through coaching, mentoring, and access to appropriate training opportunities.
Manage individuals’ performance Real unit · Training Qualifications UK Ltd
You'll gain knowledge of managing individual performance, including addressing underperformance. The unit covers relevant legislation, organisational policies, and practical steps to monitor, support, and improve employee performance.
What you'll be able to do
- Understand the principles of managing underperformance in the workplace, including relevant legislation and organisational policies
- Understand the procedures for addressing underperformance and providing support to individuals
- Set clear performance expectations for individuals in the workplace
- Monitor individuals' performance against agreed targets and standards
- Provide constructive feedback and coaching to individuals to improve their performance
- Address instances of underperformance in a fair and consistent manner, following organisational procedures
Manage knowledge in an organisation Real unit · Training Qualifications UK Ltd
You'll study the principles of knowledge management within organisations, including benefits and challenges. This unit covers identifying, capturing, storing, sharing, and applying knowledge to improve organisational performance.
What you'll be able to do
- Understand the principles of knowledge management, including its benefits and challenges
- Identify knowledge to be managed within an organisation, including its sources and formats
- Manage knowledge within an organisation, including capturing, storing, sharing, and applying it
Manage personal and professional development Real unit · Training Qualifications UK Ltd
This unit helps individuals identify and fulfill their personal and professional development requirements.
What you'll be able to do
- Identify development requirements
Manage physical resources Real unit · Training Qualifications UK Ltd
It teaches you to identify organisational needs for physical resources, obtain them in line with procedures, and manage their use efficiently. You'll understand the importance of accurate resource identification and effective resource management.
What you'll be able to do
- Identify the need for physical resources within the organisation
- Obtain physical resources in line with organisational procedures
- Manage the use of physical resources effectively and efficiently
Manage redundancy and redeployment Real unit · Training Qualifications UK Ltd
You'll understand the management of redundancy and redeployment, including legal requirements and consultation processes. The unit develops skills to manage these processes ethically and in accordance with organisational policies.
What you'll be able to do
- Understand the processes involved in the management of redundancy within an organisation
- Understand the legal and ethical principles that underpin redeployment strategies
- Manage a redundancy process in line with organisational policy and legal requirements
- Manage the redeployment of staff, ensuring minimal disruption and maintaining morale
Manage team performance Real unit · Training Qualifications UK Ltd
This unit covers the management of team performance, including allocation of work, quality assurance, and effective communication.
What you'll be able to do
- Understand the management of team performance
- Allocate and assure the quality of work
- Manage communications within a team
Manage the impact of work activities on the environment Real unit · Training Qualifications UK Ltd
You'll explore environmentally-friendly working practices and how to organise work to minimise environmental impact. The unit covers relevant regulations and promotes sustainable resource management within organisational activities.
What you'll be able to do
- Understand how to support environmentally-friendly working practices within the organisation.
- Organise work activities to minimise their impact on the environment, adhering to relevant regulations and best practices.
- Manage the environmental impact of resource use, promoting sustainable practices and reducing waste.
Negotiate in a business environment Real unit · Training Qualifications UK Ltd
This unit covers negotiation principles in a business context, including preparation and execution. You'll learn to gather information, plan strategies, and conduct negotiations to achieve desired business outcomes.
What you'll be able to do
- Understand the principles underpinning negotiation in a business context
- Prepare for business negotiations by gathering information and planning strategies
- Carry out business negotiations effectively to achieve desired outcomes
Participate in a project Real unit · Training Qualifications UK Ltd
This unit introduces project management principles including key stages, planning methods, resource allocation, and risk assessment. You'll support project delivery by contributing to tasks, communicating effectively, and assisting in monitoring progress.
What you'll be able to do
- Understand how to manage a project, including planning, resource allocation, and risk assessment
- Support the delivery of a project, contributing to tasks, communicating effectively, and adhering to deadlines
Prepare for and support quality audits Real unit · Training Qualifications UK Ltd
This unit provides learners with an understanding of quality management principles and quality audits. You'll prepare for and support quality audits by understanding standards, methodologies, and audit processes.
What you'll be able to do
- Understand the principles underpinning the management of quality, including quality standards, frameworks, and methodologies
- Understand the purpose and benefits of quality audits in maintaining and improving quality
- Understand the roles and responsibilities of individuals involved in quality audits
- Prepare for quality audits by gathering relevant documentation and information
- Develop audit plans and checklists to ensure comprehensive coverage
- Communicate effectively with auditors and stakeholders during the audit process
- Provide support to quality auditors by providing access to information and resources
- Assist in the implementation of corrective actions identified during quality audits
Principles of business Real unit · Training Qualifications UK Ltd
This unit focuses on business markets, innovation, growth, financial management, and budgeting.
What you'll be able to do
- Understand business markets
Principles of leadership and management Real unit · Training Qualifications UK Ltd
This unit addresses effective decision-making, leadership styles, management functions, and performance measurement.
What you'll be able to do
- Understand decision-making principles
Principles of people management Real unit · Training Qualifications UK Ltd
This unit explores the principles of workforce management, including HR functions, workforce planning, and equality legislation.
What you'll be able to do
- Understand the principles of workforce management
Procure products and/or services Real unit · Training Qualifications UK Ltd
You'll learn to identify procurement needs, select suppliers, and purchase products or services in line with organisational policies. The unit emphasises accurate documentation and evaluation to ensure value for money.
What you'll be able to do
- Identify procurement requirements based on organisational needs and specifications.
- Select suppliers based on factors such as price, quality, reliability, and ethical considerations.
- Buy products and/or services in accordance with procurement policies and procedures, ensuring value for money.
Promote equality, diversity and inclusion in the workplace Real unit · Training Qualifications UK Ltd
This unit covers promoting equality, diversity, and inclusion within organisational practices.
What you'll be able to do
- Understand organisational aspects of equality, diversity, and inclusion
Recruitment, selection and induction practice Real unit · Training Qualifications UK Ltd
You'll understand the principles and theories underpinning recruitment, selection, and induction practices. The unit develops skills to recruit, select, and induct individuals fairly and inclusively, adhering to legal and organisational requirements.
What you'll be able to do
- Understand the fundamental principles that underpin effective recruitment, selection, and induction practices within an organisation
- Understand the key theories relating to recruitment, selection, and induction practice, including legal and ethical considerations
- Plan and implement recruitment processes to attract suitable candidates to an organisation
- Apply appropriate selection methods to identify the most suitable candidate for a specific role
- Design and deliver an effective induction programme to integrate new employees into an organisation
Resolve customers’ complaints Real unit · Training Qualifications UK Ltd
This unit covers the monitoring and resolution of customer complaints, including effective communication and adherence to procedures. You'll learn to manage complaints professionally to maintain customer satisfaction and organisational reputation.
What you'll be able to do
- Understand the processes for monitoring and resolving customer complaints effectively.
- Deal with customer complaints in a professional and timely manner, aiming to achieve customer satisfaction and maintain a positive organisational reputation.
Resolve customers’ problems Real unit · Training Qualifications UK Ltd
You'll understand methods for monitoring and resolving customer problems, including following organisational procedures. The unit develops skills to address issues professionally, ensuring timely and effective resolution to maintain customer satisfaction.
What you'll be able to do
- Understand the methods used to monitor customers’ problems
- Understand the processes involved in resolving customers’ problems
- Deal with customers’ problems in a professional and timely manner
Review the quality of customer service Real unit · Training Qualifications UK Ltd
You'll study methods for reviewing customer service quality, including planning measurements and evaluating data. The unit teaches you to use key performance indicators and customer feedback to assess and improve service standards.
What you'll be able to do
- Understand the methods and techniques used to review and assess the quality of customer service
- Plan the measurement of customer service, including identifying key performance indicators (KPIs) and data collection methods
- Evaluate the quality of customer service based on collected data and feedback, and recommend improvements
Support remote or virtual teams Real unit · Training Qualifications UK Ltd
It teaches you to assess and support the needs of remote or virtual teams, focusing on technological and communication requirements. You'll implement strategies to facilitate collabouration and reduce isolation in virtual environments.
What you'll be able to do
- Assess the specific support needed by remote or virtual teams, considering their unique challenges
- Provide appropriate support to remote or virtual teams, addressing their identified needs and promoting team cohesion
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Build and maintain relationships with stakeholders and the wider community
- Standard
Carry out and participate in quality audits
- Standard
Change Job Roles and Handle Redundancy
- Standard
Develop and sustain working relationships with colleagues and stakeholders
- Standard
Develop and sustain working relationships with colleagues and stakeholders
- Standard
Encourage innovation in your organisation
- Standard
Encourage the development of stakeholders to add value to the enterprise and entrepreneurship education
- Standard
Procure health care services for individuals
- Standard
Quality Audits
04Where it leads
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 2 records
- 2 records
- 3 records
- 1 record
- 11 records
- 4 records
Showing 6 roles, drawn from 134 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Quality Auditor
This work can lead to managing audit programmes, leading a team of auditors, or setting quality audit strategy for a business unit.
See the whole journey05The credits
The credits, and who awards them
Level 3 credits are regulated, and they are awarded by Training Qualifications UK Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Buddy a colleague to develop their skillsChair and lead meetingsCollaborate with other departmentsConduct quality auditsContribute to the development and implementation of an information systemContribute to the improvement of business performanceDeliver a presentationDevelop a presentation
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Discipline and grievance management”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Discipline and grievance management” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Contribute to the development and implementation of an information system” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Conduct quality audits” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Gather, analyse and interpret customer feedback” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
TQUK Level 3 Diploma in Management (RQF)
- Build and maintain relationships with stakeholders and the wider community
- Carry out and participate in quality audits
- Change Job Roles and Handle Redundancy
- Develop and sustain working relationships with colleagues and stakeholders
- Encourage innovation in your organisation
- Encourage the development of stakeholders to add value to the enterprise and entrepreneurship education
- Procure health care services for individuals
- Quality Audits
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Buddy a colleague to develop their skills, one of this qualification's own units.
Applied to your work in any of these jobs
Which job do you mean?
Learners will develop the skills to buddy a colleague for skills development, including planning support activities based on learning needs. The unit covers the role and responsibilities of a buddy and effective guidance techniques.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for TQUK Level 3 Diploma in Management (RQF)
45 units in this credential, in the order it lists them, awarded by Training Qualifications UK Ltd.
- Buddy a colleague to develop their skills
- Chair and lead meetings
- Collaborate with other departments
- Conduct quality audits
- Contribute to the development and implementation of an information system
- Contribute to the improvement of business performance
and 39 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.