The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Total Spend Under Management (SUM) Increase
The percentage of our total operational spend that is strategically managed through formal supplier relationships and contracts.
Target · Increase SUM from 70% to 85% within 18 months.If we currently manage £70M of a £100M spend, the target is to bring an additional £15M under strategic management, meaning formal contracts, performance reviews, and clear ownership.
Supplier-Enabled Innovation (SEI) Value Delivered
The quantifiable value (e.g., new product features, process improvements, revenue generated) directly attributable to collaborations with strategic suppliers.
Target · Deliver £5M in documented SEI value annually.A strategic logistics supplier proposes a new route optimisation software that reduces our shipping costs by £2M and speeds up delivery by 10%, directly contributing to the SEI target.
Supply Chain Resilience Score Improvement
An increase in our internal or third-party assessed score for supply chain resilience, indicating better preparedness for disruptions.
Target · Improve overall resilience score by 20% on a third-party index within 12 months.Moving from a 'moderate risk' to 'low risk' rating across critical supplier tiers by implementing dual-sourcing for key components and enhancing disaster recovery plans.
P&L Impact from Supplier Management Activities
The direct financial benefit (cost savings, cost avoidance, revenue uplift) from your team's strategic supplier management efforts.
Target · Achieve £2M-£5M net positive P&L impact annually.Negotiating new terms with a major IT supplier saves £1.5M, and a new logistics partner reduces inventory holding costs by £700K, contributing to a £2.2M P&L improvement.
Board-Level Influence & Strategic Counsel
Your ability to provide clear, actionable strategic advice to the board and executive team on supply chain risks, opportunities, and market dynamics.
- You're regularly invited to present at board meetings on supply chain resilience, geopolitical risks, or major supplier strategy shifts. The COO and CFO proactively seek your input before making significant operational or financial decisions related to suppliers. Your recommendations are often adopted and become company policy.
Strategic Partnership Development
The depth and quality of relationships with our most critical suppliers, moving beyond transactional to truly collaborative.
- Our top 10 suppliers actively propose innovation initiatives to us. We're seen as a 'customer of choice' in the market. You've established C-level relationships with key supplier executives, leading to joint strategic planning sessions and early access to new technologies or market insights.
Organisational Capability Building
Your success in developing the talent and processes within your team to ensure long-term, sustainable supplier management excellence.
- Your direct reports are consistently promoted or take on more complex roles. We have a clear succession plan for key roles within the supplier management function. New, robust processes for supplier onboarding, risk management, and performance reviews are embedded and actively used across the organisation, leading to fewer 'maverick spend' incidents.