UK

United Kingdom · Property and facilities · Principal/Manager (12-16 years)

Senior Manager, Facilities & Workplace

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandPrincipal/Manager (12-16 years)
  • Direct reports3-8 reports
  • Reports toDirector of Corporate Real Estate & Facilities
  • UK framework levelUsually someone running a function, or a director

Also advertised as Regional Facilities Manager · Portfolio Manager (Workplace) · Head of Office Operations (Regional)

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

IWFM Level 4 Diploma in Facilities Management Practice Institute of Workplace and Facilities Management · Level 4 · covers 6 of 10 standards
IWFM Level 5 Certificate in Facilities Management Institute of Workplace and Facilities Management · Level 5 · covers 5 of 10 standards
IWFM Level 4 Certificate in Facilities Management Institute of Workplace and Facilities Management · Level 4 · covers 4 of 10 standards
iCQ Level 4 Diploma in Facilities Management iCan Qualifications Limited · Level 4 · covers 4 of 10 standards
IWFM Level 5 Award in Facilities Management Institute of Workplace and Facilities Management · Level 5 · covers 4 of 10 standards
IWFM Level 4 Award in Facilities Management Institute of Workplace and Facilities Management · Level 4 · covers 3 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Manage accommodation and space utilisation IWFM Level 4 Diploma in Facilities Management Practice
Managing health and safety in facilities management IWFM Level 5 Certificate in Facilities Management
Managing health and safety in own area of facilities management IWFM Level 4 Certificate in Facilities Management
Manage accommodation and space utilisation iCQ Level 4 Diploma in Facilities Management
Understanding sustainability and environmental issues and the impact on facilities management IWFM Level 4 Award in Facilities Management

The future skills this job leans on

Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Frontier Fluency the next wave, beyond mainstream AI
Systems Fluency seeing the whole picture
Your Plan Illustration

Built for Senior Manager, Facilities & Workplace

5 units that map to this job, from the qualifications that cover it.

  1. Manage accommodation and space utilisation Institute of Workplace and Facilities Management · covers 6 of 10 standards Level 4
  2. Managing health and safety in facilities management Institute of Workplace and Facilities Management · covers 5 of 10 standards Level 5
  3. Managing health and safety in own area of facilities management Institute of Workplace and Facilities Management · covers 4 of 10 standards Level 4
  4. Manage accommodation and space utilisation iCan Qualifications Limited · covers 4 of 10 standards Level 4
  5. Understanding sustainability and environmental issues and the impact on facilities management Institute of Workplace and Facilities Management · covers 3 of 10 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Senior Manager, Facilities & Workplace?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Data Storytelling for Strategic Influence
  • Digital Twin & BIM for Portfolio Management
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Senior Manager, Facilities & Workplace plan as you set up, starting with the free Data Fluency module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

This role means holding the reins for a regional property portfolio, making sure offices run smoothly, safely and efficiently. It covers the physical environment where people do their work across multiple locations. It calls for a strategic head, balancing big-picture goals with the day-to-day realities of managing buildings and teams.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

IWMS/CAFM (e.g., Archibus, Planon, FSI Concept Evolution) Strategic/Architect

Leading platform selection (RFP process) for regional rollouts, overseeing enterprise-wide implementation across multiple sites, integrating with HRIS/Finance systems, and using data for strategic portfolio decisions.

Space Management Software (e.g., Condeco, Robin, OfficeSpace) Strategic/Architect

Using utilisation analytics to inform regional portfolio strategy (e.g., lease disposal, subletting), building business cases for new space, and defining regional booking policies.

Vendor/Finance Platforms (e.g., SAP Ariba, Coupa, Yardi) Strategic/Architect

Negotiating master service agreements for regional vendors, developing annual capex/opex budgets, and using platform data for strategic financial forecasting across the portfolio.

HSE Compliance Systems (e.g., Intelex, Cority) Strategic/Architect

Setting regional HSE policy, using platform analytics to identify risk trends across the portfolio, and preparing board-level reports on HSE performance for your region.

Project Management Software (e.g., Asana, Monday.com, MS Project) Advanced

Managing complex, multi-million-pound fit-out or relocation projects across several sites, responsible for overall program delivery, resource allocation, and risk management.

Microsoft Excel (Advanced) Expert

Building complex financial models for regional business cases (e.g., lease vs. buy analysis), performing sophisticated budget variance analysis, and creating detailed data visualisations for strategic reports.

Microsoft PowerPoint (Advanced) Expert

Creating compelling, visually engaging presentations for quarterly business reviews to regional leadership, board updates on portfolio performance, and strategic proposals to secure funding.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Regional Opex Budget Allocation N/A N/A Full authority within approved £500K-£2M P&L. Consult Director for any significant deviations that might impact corporate strategy.
Regional Vendor Contract Selection N/A N/A Full authority for contracts up to £100K. Above this, consult Director. Accountable for vendor performance and SLA adherence across the region.
Regional Team Hiring & Performance Management N/A N/A Full authority for hiring, performance reviews, and disciplinary actions for direct reports (Office Services Managers/Specialists). Inform HR Business Partner.
Regional Workplace Policy Implementation N/A N/A Define and implement regional policies based on corporate guidelines. Consult HR and Legal for any significant deviations or new initiatives.
Major Regional Project Scope/Budget Changes N/A N/A Approve minor changes (<5% budget/timeline impact). Significant changes (>5%) require alignment with Director and relevant business unit heads.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Regional Opex Budget Variance
How closely you manage the operational expenditure across your entire regional portfolio against the agreed annual budget.
Target · <3% variance (under or over)

If your regional Opex budget is £1.5M, you'll aim to stay within £45,000 of that target, either way. We're looking for predictable spending, not just underspending.

Portfolio Space Utilisation Rate
The average percentage of available workspace (desks, meeting rooms) that's actually in use during peak hours across your regional sites.
Target · Increase from 60% to 75% over 12 months

If a site has 100 desks, and typically only 60 are used, you'll work to get that up to 75 through smart planning or flexible working models, saving us from needing more space.

Key Vendor SLA Adherence (Regional Average)
The average performance of your key regional facilities vendors (e.g., cleaning, security, M&E) against their contractual Service Level Agreements.
Target · 95%+ across all critical SLAs

If the cleaning contractor has an SLA for 98% cleanliness scores, and they hit 96% at one site and 99% at another, you're tracking that average and addressing any dips.

Regional Project Delivery (Time & Budget)
The success rate of delivering regional facilities projects (e.g., office refurbishments, new site fit-outs) on schedule and within budget.
Target · 90% of projects delivered on time and within <5% budget variance

You've got a £500K office refresh for three sites. We'll expect you to finish it roughly on the original timeline and not go over budget by more than £25K.

Regional Team Performance & Development
How well your direct reports and their teams are performing, and how you're helping them grow professionally.
  • Regular 1:1s, clear development plans in place, successful delegation, positive feedback from team members and internal clients about team's responsiveness and quality of work. You'll see your managers taking more ownership and solving problems independently.
Strategic Input & Influence
Your ability to provide valuable, forward-thinking input into regional and corporate real estate strategy, and to influence key stakeholders.
  • You're proactively invited to regional leadership meetings, your proposals for space optimisation or service improvements are seriously considered and often adopted. People come to you for advice on workplace matters, not just to report problems.
Workplace Experience & Employee Satisfaction
The overall sentiment and feedback from employees about their physical work environment and the services provided.
  • Improved scores in internal employee surveys related to facilities (e.g., comfort, cleanliness, amenities), fewer complaints escalated to HR or senior leadership, positive anecdotal feedback during site visits. Your initiatives are genuinely making a difference to how people feel about coming to the office.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Strategic Impact & Ownership

You'll get a real buzz from seeing your regional workplace strategy move from a concept to a tangible reality, knowing your decisions are shaping how thousands of people work. Owning a significant P&L and driving tangible improvements across multiple sites will be a huge draw.

You've successfully implemented a new hybrid working model across three major offices, reducing our overall footprint and saving the company £1M annually, all while improving employee satisfaction scores.

Building & Developing High-Performing Teams

You'll enjoy coaching your site managers, helping them overcome challenges, and seeing them grow into more autonomous, effective leaders. Creating a cohesive, skilled regional facilities team will be a core satisfaction.

One of your direct reports, an Office Services Manager, gets promoted to a larger site or a more senior role, directly as a result of your mentorship and development efforts.

Optimising Complex Operations

The challenge of taking a messy, multi-site operation and making it more efficient, safer, and more cost-effective will genuinely excite you. You'll love digging into data to find improvements and then implementing them.

You've streamlined regional vendor contracts, consolidating suppliers and negotiating better terms, leading to a 15% saving on cleaning services across the portfolio without compromising quality.

What frustrates people
  • The 'unseen' work: When everything runs perfectly across your sites, nobody notices. The second a regional office has an issue, you're suddenly everyone's focus.
  • Budgetary battles: Constantly having to defend essential preventative maintenance or strategic capital investments against other departments' 'wants'.
  • Conflicting regional demands: Trying to implement a standardised corporate policy when each regional business unit thinks their needs are unique and special.
  • Vendor underperformance: Dealing with a major regional contractor who consistently misses SLAs, forcing you to manage the fallout and find alternatives.
  • The 'urgent' executive request: A last-minute demand from a regional leader that derails your carefully planned schedule and impacts your team's workload.
What this role does not give you
  • A purely hands-on, day-to-day operational role – you'll be managing managers, not fixing leaky taps yourself.
  • Complete autonomy without needing to justify decisions – you'll always need to build a business case and get buy-in for major initiatives.
  • A quiet, predictable 9-to-5 – managing multiple sites means emergencies can happen anytime, and travel will be part of the gig.

8Who you work with

This role directly shapes the employee experience and operational efficiency across a significant part of our business. Your decisions on space, services, and safety directly influence productivity, talent retention, and our financial performance within your region. Get it right, and our offices are assets; get it wrong, and they become liabilities.

Inside the business
  • Regional Business Unit Heads
  • Finance Leadership (Regional & Corporate)
  • HR Business Partners
  • Legal & Compliance Teams
  • IT Infrastructure Leadership
Outside the business
  • Key Facilities Vendors (e.g., M&E, Cleaning, Security)
  • Property Landlords & Managing Agents
  • Local Authorities (HSE, Planning)
  • Construction & Fit-out Contractors
  • Industry Bodies (e.g., IWFM, RICS)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven experience (12+ years) in facilities management, with at least 5 years managing multiple sites or a significant portfolio.
  • Demonstrable leadership experience, including managing direct reports (ideally other managers or senior specialists).
  • A strong track record of managing substantial Opex and Capex budgets (£500K+).
  • Expertise in vendor and contract management, including complex negotiations and SLA enforcement.
  • A solid understanding of UK health, safety, and environmental legislation as it applies to commercial properties.
  • Experience in developing and implementing workplace strategies or major facilities projects.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Predictive Analytics for Facilities

Moving beyond basic reporting, you'll need to interpret and direct the use of predictive models for everything from energy consumption and equipment lifespan to future space demand. This is critical within 12-18 months.

Machine Learning Fundamentals · Model Interpretation · Scenario Planning · Data Governance · ROI Calculation

  • This month: Read up on 'predictive maintenance' and 'predictive space planning' case studies in facilities management.
  • Next quarter: Take an online course on 'Business Analytics for Managers' or 'Data Science for Non-Technical Leaders'.
  • Month 4-6: Challenge your IWMS vendor or internal data team to build one predictive model for a specific problem in your region (e.g., HVAC failure prediction).
  • Month 7-9: Learn to interpret the outputs of that model and use it to make a strategic decision.

Quick win: Start asking your team and vendors: 'What data do we have that could help us predict X?' or 'Can we use this data to forecast Y?' Encourage a proactive, data-driven mindset.

ESG (Environmental, Social, Governance) Reporting & Strategy

ESG is no longer a 'nice-to-have'; it's a critical business imperative. Your role will increasingly involve collecting, reporting, and strategising around the environmental and social impact of our regional property portfolio. This is critical within 6-12 months.

Carbon Footprint Measurement · Sustainability Certifications · Social Impact Metrics · ESG Reporting Frameworks · Green Lease Clauses

  • This week: Read our company's latest ESG report (if we have one) and identify the facilities-related metrics.
  • This month: Attend a webinar on 'ESG in Real Estate' or 'Sustainable Facilities Management'.
  • Next quarter: Identify one area in your regional portfolio where you can make a tangible ESG improvement (e.g., waste reduction, energy efficiency pilot).
  • Month 4-6: Work with your team to collect data for that initiative and quantify its impact for an internal report.

Quick win: Start tracking energy consumption and waste generation more rigorously across your sites. Look for opportunities to switch to renewable energy suppliers or implement better recycling programmes.

11Staying current once you are in

What people here do to keep up
  • Regularly attending industry conferences and workshops (e.g., IWFM events, Real Estate forums) to stay current with trends and network with peers.
  • Subscribing to leading industry publications and thought leadership (e.g., FM World, Property Week) to keep abreast of best practices and innovations.
  • Actively participating in professional bodies like IWFM or RICS, potentially joining committees or special interest groups.
  • Seeking out opportunities to mentor junior facilities professionals, which helps solidify your own knowledge and leadership skills.
  • Undertaking specific training in areas like advanced negotiation, financial modelling for real estate, or change management methodologies.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Data Storytelling for Strategic Influence

You'll be drowning in data from smart buildings, space sensors, and financial systems. The challenge isn't collecting it, but making sense of it and using it to tell a compelling story to senior leadership. This is critical within 12 months as data volumes explode.

  • Narrative Structure
  • Visualisation Best Practices
  • Audience-Centric Communication
  • Impact Quantification
  • Ethical Data Use

Digital Twin & BIM for Portfolio Management

Digital Twins (virtual replicas of physical buildings) and Building Information Modelling (BIM) are moving beyond construction into operations. They'll let you manage your regional portfolio with unprecedented detail, predicting maintenance needs and optimising space virtually. This is becoming important within 18 months.

  • Digital Twin Architecture
  • Predictive Maintenance
  • Space Simulation
  • Energy Optimisation
  • Data Integration

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Portfolio & Space Optimisation
  • Advanced Vendor & Contract Management
  • Regional Business Continuity & Emergency Response Planning (BCP/ERP)
  • Opex/Capex Budget Management & Financial Forecasting
  • Organisational Change Management Methodologies

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Promotion from Office Services Manager (L4)

    3-5 years as an L4

    Skills to master

    • Developing a broader strategic perspective beyond a single site, managing larger budgets, leading other managers, and demonstrating strong influencing skills with senior stakeholders.

    You're ready to move on when

    • Successfully managed a complex, large single site with a significant budget and team.
    • Consistently delivered projects on time and under budget.
    • Proactively identified and implemented cost-saving or efficiency-improving initiatives.
    • Received strong feedback on leadership and team development from direct reports and peers.
    • Demonstrated ability to present strategic recommendations to senior leadership.
  2. 2

    Regional Facilities Manager (from another large corporate)

    Direct entry, assuming relevant experience

    Skills to master

    • Adapting to our specific company culture and processes, quickly understanding our property portfolio nuances, and building relationships with our key internal stakeholders.

    You're ready to move on when

    • Proven track record of managing multi-site operations in a similar scale organisation.
    • Experience with similar IWMS/CAFM systems or a quick learner for new tech.
    • Strong references from previous roles highlighting strategic impact and team leadership.
    • Demonstrated ability to navigate complex organisational structures.
  3. 3

    Senior Property/Real Estate Manager (with Facilities focus)

    Direct entry, assuming relevant experience

    Skills to master

    • Deepening understanding of operational facilities management (hard/soft services), team leadership (if previously more IC-focused), and integrating property strategy with day-to-day workplace experience.

    You're ready to move on when

    • Experience managing a portfolio of commercial properties, including lease negotiations and landlord relations.
    • Strong financial acumen, particularly with property-related P&L.
    • A keen interest and some experience in the operational aspects of facilities management.
    • Demonstrated ability to work with cross-functional teams (e.g., legal, finance, operations).

15Where this role leads

The long view: This work can lead to global workplace leadership, portfolio-wide property management, or a move into wider operations as a COO.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Senior Manager, Facilities & Workplace is actually changing.

Where it leads

Roles this leads to

Also named as a next step, with no page in the catalogue yet:

  • Head of Workplace Strategy & Innovation

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Manage accommodation and space utilisation, worked against Senior Manager, Facilities & Workplace.

Manage accommodation and space utilisation Level 4

Applied to your work in Senior Manager, Facilities & Workplace

The objective of this unit is to enable learners to understand the process of managing space utilisation and develop effective space utilisation plans. Learners will be able to consult with stakeholders to gather feedback and incorporate their needs into space management strategies, ensuring optimal and flexible use of space within an organisation.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Senior Manager, Facilities & Workplace
  • Portfolio & Space Optimisation
  • Advanced Vendor & Contract Management
  • Regional Business Continuity & Emergency Response Planning (BCP/ERP)
  • Opex/Capex Budget Management & Financial Forecasting
  • Organisational Change Management Methodologies
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Senior Manager, Facilities & Workplace is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Director of Corporate Real Estate & Facilities (L6)

    3-5 years in this role

    From managing a region/portfolio to shaping the strategy for the entire property portfolio, leading major transactions (lease negotiations, acquisitions), and reporting to the C-suite.

    • Portfolio optimisation at a global scale
    • Advanced real estate transaction management
    • Strategic capital planning for multi-year horizons
    • Risk management for enterprise property assets
    • External stakeholder management (e.g., investors, major developers)

  2. Head of Workplace Strategy & Innovation

    3-5 years in this role

    Shifting from operational management to a more specialised, strategic role focused purely on defining the future of work and workplace design globally.

    • Workplace technology integration (AI, IoT, smart buildings)
    • Employee experience design
    • Data analytics for workplace insights (advanced)
    • Change leadership for cultural shifts
    • Benchmarking against industry best practices globally
Working with AI on the job

Working with AI

Where AI is starting to help

Managing a multi-site property portfolio is a beast. You're juggling budgets, vendors, teams, and a mountain of data. What if you could offload the tedious, repetitive tasks and focus on strategic impact? AI isn't just a buzzword here; it's a game-changer for facilities management.

Imagine having a digital assistant that handles the heavy lifting of data analysis, report generation, and even some proactive problem-solving across your regional offices. That's the reality with AI in Realestate Facilities Management. It means less time buried in spreadsheets and more time leading your teams and shaping the future of our workplaces.

Smart Building Automation

Use AI-driven Building Management Systems (BMS) to analyse real-time occupancy data, local weather forecasts, and energy tariffs. The system then automatically adjusts HVAC, lighting, and ventilation across your sites, optimising comfort and cutting energy waste. No more manual tweaks or chasing engineers for minor adjustments.

Predictive Space Analysis

Leverage AI tools to crunch data from sensors, booking systems (like Condeco), and access control logs. This helps you predict future space needs, spot underutilised areas across your portfolio, and model the impact of different hybrid work policies. You'll have solid data to back up your strategic space recommendations.

AI-Powered Lease Abstraction

Fed up with sifting through lengthy legal lease documents? Use AI to scan these contracts and automatically extract critical data points: key dates (rent reviews, break clauses), landlord/tenant responsibilities, and non-standard clauses. This drastically reduces manual review time, minimising the risk of missing a crucial deadline that could cost us millions.

Automated Employee Communications

Use generative AI to draft and personalise communications for common events like planned maintenance, fire drills, or regional office moves. The AI can tailor the tone and details for different audiences (e.g., general staff vs. regional leadership), ensuring clear, consistent messaging without you starting from scratch every time.

Common questions

Common questions

How do you become a Senior Manager, Facilities & Workplace?

Common routes in include Promotion from Office Services Manager (3-5 years as an L4), Regional Facilities Manager (from another large corporate) (Direct entry, assuming relevant experience) and Senior Property/Real Estate Manager (with Facilities focus) (Direct entry, assuming relevant experience). Times vary with prior experience.

Where can a Senior Manager, Facilities & Workplace progress to?

This role can lead on to Director of Corporate Real Estate & Facilities (3-5 years in this role) and Head of Workplace Strategy & Innovation (3-5 years in this role), depending on the skills you build.

What new skills matter most for a Senior Manager, Facilities & Workplace?

Increasingly, Data Storytelling for Strategic Influence and Digital Twin & BIM for Portfolio Management. These are the skills our record of this role lists as growing.

Free tools

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17Where to go from here

Other roles at Level 6

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in property and facilities

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built here, strategic portfolio management, large-scale project delivery, team leadership and commercial acumen, transfer well beyond facilities. They can open doors to broader operational leadership roles, corporate real estate in other industries such as retail or tech, or property development and consultancy. Expertise in creating productive, safe and efficient workplaces carries across sectors.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Data Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.