The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Brand Equity Score Contribution
The measurable lift in key brand health metrics, such as awareness, consideration, and preference, that your team's consistent visual output helps drive.
Target · Contribute to a 5-point lift in brand awareness and a 3-point lift in brand preference annually.After a major campaign with strong visual consistency, our Q3 brand tracker shows a 6% increase in brand recognition among our target audience. We'd attribute a significant portion of that to the team's diligent application of the new visual identity.
Operational ROI (Return on Investment)
The reduction in external agency spend for production design tasks, achieved through your team's ability to create and manage enterprise-wide template systems.
Target · Reduce external agency spend on routine production design by 40% within 18 months.By implementing a robust Canva Enterprise template system and training internal teams, we've cut our spend on external agencies for social media assets by £50K in the last two quarters, well on track for the annual target.
Strategic Initiative Success Rate
The successful leadership and delivery of major brand initiatives, such as a packaging redesign, a new sub-brand launch, or a full brand refresh, within agreed timelines and budget.
Target · Successfully lead and deliver at least one major brand initiative per year, on time and within 5% of the allocated budget.The 'Project Phoenix' brand refresh was delivered two weeks ahead of schedule and 3% under budget, with all key stakeholders signing off on the new visual identity and guidelines.
Team Productivity & Efficiency
The overall output and turnaround time of your team for creative requests, balanced with quality and adherence to brand guidelines.
Target · Increase the team's average weekly output of approved assets by 15% whilst maintaining a <2% error rate, and reduce average project lifecycle by 10%.Our Asana dashboard shows the team completed 120 creative requests last month, up from 100, with only one minor brand guideline deviation reported, and average project completion time dropped from 10 to 9 days.
Team Leadership & Development
How effectively you inspire, mentor, and develop your team, fostering a positive and productive work environment where everyone feels supported and challenged.
- High team engagement scores in pulse surveys
- at least two team members showing clear progression in their career development plans annually
- regular, constructive 1:1s
- positive feedback from direct reports and peers on your leadership style
- low attrition rates within your team.
Strategic Influence & Collaboration
Your ability to influence senior stakeholders and cross-functional teams, ensuring brand design is considered early in strategic planning, and that your team is seen as a valuable partner, not just a service provider.
- Being proactively invited to strategic planning meetings outside of Marketing
- positive feedback from Product, Sales, and Comms leads on your team's collaborative approach
- successful resolution of brand guideline conflicts with minimal friction
- your input being sought on wider Marketing strategy.
Brand Governance & Stewardship Effectiveness
How well your team educates the wider organisation on brand guidelines and maintains consistency, reducing instances of off-brand usage across the business.
- Decreased number of 'off-brand' assets flagged in internal audits
- positive feedback on brand guideline training sessions
- increased self-service for basic brand assets via the DAM
- your team being the first port of call for brand-related questions from across the business.
Innovation & Process Optimisation
Your drive to continuously improve team workflows, adopt new technologies (like AI), and find smarter ways of working to boost efficiency and creative output.
- Successful implementation of new design tools or AI workflows that demonstrably save time
- new processes that streamline creative requests or asset distribution
- proactive proposals for improving brand design operations
- positive feedback from the team on process improvements.