The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Contract Review Turnaround Time
The average time it takes you to complete a first-pass review of a standard contract (e.g., NDA, routine vendor agreement) from receipt to sending back comments.
Target · Average of 24-48 hours for standard contractsYou receive 10 standard NDAs in a week. If 8 are returned within 24 hours and 2 within 48 hours, your average is good.
Accuracy of Legal Advice
The number of times your advice on routine matters requires significant correction or leads to a legal issue that could have been avoided.
Target · Fewer than 2 significant corrections or avoidable issues per quarter.You advise the Sales team on a standard clause, and it's later found to be incorrect, causing a delay in deal closure. That would count as an issue.
Matter Completion Rate
The percentage of assigned routine legal matters (e.g., small claims, specific compliance queries, contract negotiations) that you see through to resolution within agreed timelines.
Target · 90% of matters completed on time.You're assigned 10 routine contract negotiations. If 9 are finalised within the agreed timeframe, you're hitting the target.
Outside Counsel Spend Adherence (for routine matters)
How well you manage and stay within the allocated budget for any routine matters where you instruct external law firms.
Target · Variance of less than 10% from agreed budget.You're given £5,000 for a specific small dispute. If the final bill is £5,400, that's a 8% variance, which is acceptable.
Stakeholder Satisfaction & Trust
How effectively you build relationships with business teams, and how much they trust your advice and see you as a supportive partner, not just a blocker.
- Business teams proactively seek your input early in projects. Positive feedback in informal conversations or formal reviews. They understand your advice, even if it's 'no'.
Proactive Issue Identification
Your ability to spot potential legal problems before they blow up, offering solutions rather than just reacting to crises.
- You flag a potential regulatory change impacting a product before it's launched. You highlight a recurring risky clause in contracts that the business wasn't aware of.
Quality of Written & Verbal Advice
The clarity, conciseness, and commercial relevance of your legal advice, whether it's in an email, a memo, or a quick chat.
- Business teams consistently understand your advice without needing follow-up questions. Your written communications are easy to read and act upon. Your advice is practical and considers commercial realities.
Contribution to Legal Team Knowledge
Your willingness to share insights, lessons learned, and help develop best practices within the Legal team.
- You contribute to internal knowledge bases. You share useful research findings. You help refine internal processes for contract review or compliance.