The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Average Cost per Resolved Matter
The total legal spend (internal and external) divided by the number of employment-related matters resolved (e.g., agency charges, pre-litigation disputes, small claims).
Target · 10% below industry benchmark for similar mattersIf the benchmark for a discrimination claim is £20K, your average should be £18K or less, showing efficient management of cases and outside counsel.
Successful Summary Judgment Motions
The percentage of eligible employment litigation cases where the company successfully obtains a dismissal (or partial dismissal) without needing a full trial, based on legal arguments alone.
Target · Achieve dismissal on >20% of eligible casesOut of 10 cases where summary judgment was sought, you secured dismissal for 3, demonstrating strong initial case assessment and legal drafting.
Proactive Training Delivery & Impact
The number of proactive employment law training sessions delivered to managers and HR, coupled with feedback on their effectiveness and subsequent behaviour changes.
Target · Deliver quarterly manager training with >85% satisfaction rating and observed reduction in manager-initiated legal risks.You delivered four training sessions on 'Managing Difficult Conversations Legally', with an average 90% satisfaction. Post-training, HR reports a 15% drop in manager requests for advice on performance management issues, indicating better self-sufficiency.
Compliance Programme Audit Scores
Results from internal or external audits of key employment law compliance programmes you've designed or overseen (e.g., wage & hour, leave management, anti-harassment).
Target · Achieve 'Green' or 'Low Risk' ratings in all audited areas, with zero critical findings.The annual HR compliance audit found no non-conformities in the new flexible working policy and process you implemented, a significant improvement from previous years.
Strategic Counsel & Influence
Your ability to be seen as a trusted, proactive advisor by senior business leaders, influencing their decisions before problems arise, not just reacting to them.
- You're regularly invited to strategic planning meetings, not just HR meetings. Senior leaders seek your input on major business initiatives (e.g., M&A, new product launches, large-scale restructures) early in the process. Your recommendations are consistently adopted because they're seen as pragmatic and commercially sound, not just legally safe. People say, 'Let's run this past [Your Name] before we commit.'
Programme Design & Implementation Quality
The effectiveness, clarity, and ease of use of the employment law programmes, policies, and training materials you design and roll out.
- Policies are clear, concise, and easily understood by non-legal audiences. Training programmes are engaging and lead to measurable improvements in manager behaviour. HR and business partners report that your programmes make their jobs easier and reduce their legal concerns, rather than adding bureaucracy. There's a noticeable reduction in 'explaining privilege to managers' moments.
Team Leadership & Development
Your ability to effectively lead, mentor, and develop your direct reports and outside counsel, fostering a high-performing and engaged legal team.
- Your direct reports show clear professional growth and increased autonomy. They feel supported and challenged. Outside counsel relationships are managed efficiently, delivering value within budget and strategic objectives. You're seen as someone who 'has their team's back' but also pushes them to excel.
Proactive Risk Identification
Your knack for spotting potential employment law issues on the horizon and putting preventative measures in place before they escalate into actual problems.
- You bring emerging legal trends or potential compliance gaps to the attention of leadership before they become urgent. You initiate projects to address these risks (e.g., a proactive wage & hour audit based on new case law). You're not just reacting to fires
- you're building firebreaks.