The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Senior Business Improvement Specialist / Lead Process Improvement Consultant (Internal)
3-5 years in previous roleSkills to master
- Leading complex projects end-to-end, mentoring junior team members, developing advanced process solutions, and influencing cross-functional stakeholders.
You're ready to move on when
- Consistently delivering high-impact projects with measurable ROI.
- Demonstrating strong leadership potential and a desire to manage people.
- Successfully navigating organisational politics and gaining buy-in for significant changes.
- Proactively identifying strategic improvement opportunities, not just executing assigned tasks.
- 2
External Management Consultant (Process/Operations Focus)
5-8 years in consultingSkills to master
- Client relationship management, structured problem-solving across diverse industries, developing compelling business cases, and leading project teams.
You're ready to move on when
- Experience leading large-scale process transformation projects for multiple clients.
- Ability to adapt consulting frameworks to an internal corporate environment.
- Strong track record of managing project budgets and client expectations.
- A desire to move from project-based external work to building a long-term internal capability.
- 3
Operations Manager / Head of Department (with strong improvement focus)
5-7 years in operational leadershipSkills to master
- Deep domain expertise in a specific business function, P&L management, operational efficiency, and a proven ability to drive continuous improvement within their own department.
You're ready to move on when
- Demonstrable success in improving efficiency and effectiveness within an operational role.
- Experience leading and developing a team of operational staff.
- A strong understanding of the challenges and opportunities of process improvement from an 'owner's' perspective.
- A clear passion for process excellence and a desire to apply that across the wider organisation.