UK

United Kingdom · Finance · Mid-Level (2-5 years)

Relationship Manager

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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Free to start: a plan built for this role, and a Future Fluency module to try first. No card.

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One email: what AI is changing in this job, and where to start free. With a link back here. Nothing else follows unless you confirm your address.

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  • Experience bandMid-Level (2-5 years)
  • Direct reportsNo direct reports
  • Reports toSenior Relationship Manager or Team Lead, Private Banking
  • UK framework levelUsually a coordinator, or early in a professional job

Also advertised as Private Banker · Wealth Advisor · Client Advisor · Financial Consultant

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

iCQ Level 3 Certificate in Providing Financial Services iCan Qualifications Limited · Level 3 · covers 5 of 9 standards
City & Guilds Level 3 Award in Providing Financial Services City & Guilds Limited · Level 3 · covers 3 of 9 standards
City & Guilds Level 2 Certificate In Providing Financial Services City & Guilds Limited · Level 2 · covers 2 of 9 standards
City & Guilds Level 2 Award in Providing Financial Services City & Guilds Limited · Level 2 · covers 1 of 9 standards
Highfield Level 3 Certificate in Providing Financial Services (RQF) Highfield Qualifications · Level 3 · covers 2 of 9 standards
CII Level 4 Diploma in Financial Planning Chartered Insurance Institute · Level 4 · covers 2 of 9 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Managing the business relationship with clients in a financial services environment iCQ Level 3 Certificate in Providing Financial Services
Building effective relationships with clients in a financial services environment City & Guilds Level 2 Certificate In Providing Financial Services
Managing the business relationship with clients in a financial services environment City & Guilds Level 2 Award in Providing Financial Services
Facilitating an administrative service for mortgage and/or financial planning clients Highfield Level 3 Certificate in Providing Financial Services (RQF)
Paraplanning CII Level 4 Diploma in Financial Planning

The future skills this job leans on

Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Trust Fluency keeping the digital world safe
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Your Plan Illustration

Built for Relationship Manager

5 units that map to this job, from the qualifications that cover it.

  1. Managing the business relationship with clients in a financial services environment iCan Qualifications Limited · covers 5 of 9 standards Level 3
  2. Building effective relationships with clients in a financial services environment City & Guilds Limited · covers 2 of 9 standards Level 2
  3. Managing the business relationship with clients in a financial services environment City & Guilds Limited · covers 1 of 9 standards Level 2
  4. Facilitating an administrative service for mortgage and/or financial planning clients Highfield Qualifications · covers 2 of 9 standards Level 3
  5. Paraplanning Chartered Insurance Institute · covers 2 of 9 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Relationship Manager?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Behavioural Finance Application
  • Advanced Digital Client Engagement
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Relationship Manager plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

A relationship manager builds and keeps strong relationships with clients who have developing wealth. You act as the main point of contact for a group of clients, helping them with their financial decisions and making sure they feel looked after. You handle a small but growing book of business, checking their needs are met and their investments are on track.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Salesforce Financial Services Cloud Intermediate

Managing client records, logging all client interactions (calls, emails, meetings), tracking client opportunities, and running standard pre-built reports on your book of business. You'll be in this system constantly.

Bloomberg Terminal / LSEG Workspace (Refinitiv Eikon) Basic

Pulling basic quotes for stocks or funds (e.g., 'MSFT US Equity HP'), finding recent news headlines relevant to client holdings, and using simple charting functions for market overviews. You won't be an expert, but you'll need to navigate it.

Morningstar Direct / FactSet Intermediate

Running standard performance reports for client portfolios, generating fund comparison factsheets, and screening for specific investment types or sectors to support recommendations. This is key for client reviews.

eMoney Advisor / MoneyGuidePro Intermediate

Entering client financial data, generating standard financial plans, and running retirement scenarios. You'll use this to show clients their financial future and how different decisions impact it.

Microsoft Excel (Power Query, VLOOKUP, PivotTables) Advanced Excel

Building client-ready reports, creating basic financial models for scenarios, analysing client data, and using functions like VLOOKUP and PivotTables to summarise information quickly. You'll use Excel a lot, so you need to be good.

Microsoft PowerPoint Advanced

Creating compelling client pitchbooks and presentation materials from existing templates. You'll need to make sure they're clear, professional, and tell a good story.

Global Relay / Smarsh User

Understanding and adhering to our communication archiving policies. You won't be managing the system, but you need to know how your emails and messages are recorded for compliance purposes.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Client Portfolio Adjustments (within risk profile) No independent authority. Propose to Senior RM for review and approval. Authority to recommend and execute standard rebalancing or minor tactical adjustments within a client's agreed risk mandate. Escalate significant changes or deviations from strategy to Senior RM. Full authority to recommend and implement strategic and tactical portfolio adjustments, including complex asset allocation changes, in consultation with Portfolio Specialists. Inform Director.
New Client Onboarding & Risk Profiling Assist Senior RM with data collection and form completion. No authority for risk assessment. Conduct initial client suitability and risk profiling using approved tools. Submit for review and final approval by Compliance and Senior RM. Can't override risk assessment. Lead complex client onboarding, including high-net-worth (HNW) or politically exposed persons (PEPs). Collaborate with Compliance for final approval, making recommendations on risk categorisation.
Client Fee Waivers/Adjustments No authority. Escalate all requests to Senior RM. Can propose minor fee adjustments (e.g., a small discount for a new client) up to a pre-approved threshold (e.g., 5-10 basis points) with Senior RM approval. Anything larger requires Director sign-off. Authority to negotiate and approve fee structures within a defined range (e.g., up to 20 basis points adjustment) for existing clients, with Director's awareness. Significant changes require formal approval.
Client Communication Strategy Follow established communication templates and scripts. All external communications reviewed by Senior RM. Draft and send routine client communications (e.g., market updates, meeting summaries) using approved templates. Can tailor messaging for individual clients, ensuring compliance. Escalate sensitive or complex communications. Develop and execute bespoke communication plans for key clients. Author thought leadership pieces for clients (with compliance review). Represent the firm at client events or seminars.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Client Retention Rate
The percentage of clients you manage who stay with us over a given period.
Target · 90%+ annually

If you start the year with 50 clients and only 3 leave by year-end, your retention rate is 94%. We want to see that number stay high, showing clients trust you.

Net New Assets (NNA)
The total value of new money brought into your book of business, minus any withdrawals.
Target · £5M+ annually

You bring in £3M from a new client and £2.5M from an existing client adding funds, but one client withdraws £500K. Your NNA for the period is £5M. This is the lifeblood of our growth.

Client Meeting Prep Accuracy
How accurately and completely your meeting materials (e.g., portfolio reviews, financial plans) are prepared.
Target · 99%+ accuracy

Your pre-meeting pack for Mrs. Smith correctly reflects her current holdings, recent transactions, and the performance for the last quarter, with no errors. Getting this wrong looks unprofessional.

Client Request Turnaround Time
The average time it takes to respond to and resolve routine client queries or requests (e.g., statement requests, account updates).
Target · < 24 hours (for most requests)

A client emails on Monday morning asking for a valuation statement. You send it by Monday afternoon. Quick responses keep clients happy and feeling valued.

Client Trust & Satisfaction
How much clients trust your advice and feel satisfied with the service they're getting from you.
  • Clients proactively seek your advice on new financial decisions
  • they refer friends and family
  • positive feedback from client surveys (NPS scores)
  • low complaint volume
  • clients stay with us through market downturns.
Proactive Problem Solving
Your ability to spot potential issues (market, client, or internal) and address them before they become bigger problems.
  • You flag an upcoming KYC refresh for a client well in advance
  • you identify a potential portfolio drift and discuss it with the client before they notice
  • you suggest a relevant product or service based on a client's life event without being prompted.
Internal Collaboration & Teamwork
How effectively you work with other teams (e.g., Portfolio Specialists, Compliance) to deliver for your clients.
  • Positive feedback from colleagues in other departments
  • smooth handovers for complex client needs
  • you're seen as someone who helps others and gets things done, not just passes problems on
  • you share client insights that help other teams.
Regulatory Adherence & Ethical Conduct
Consistently following all internal policies and external regulations (KYC, AML, suitability) and always acting with integrity.
  • No compliance breaches or audit findings related to your client book
  • all client documentation is complete and up-to-date
  • you escalate potential conflicts of interest appropriately
  • you always put the client's best interest first, even if it means less revenue for the firm.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Making a Tangible Difference

You get a real buzz from helping clients achieve their financial goals, whether it's buying their first home, funding their children's education, or securing their retirement. Seeing the positive impact of your advice is what gets you out of bed.

A client tells you they're finally able to retire comfortably thanks to the plan you helped them put in place five years ago. That's a win.

Building Deep, Lasting Relationships

You genuinely enjoy connecting with people, understanding their stories, and becoming a trusted confidant. The idea of working with clients for decades, through different life stages, really appeals to you.

You're invited to a client's family celebration because you've become such an integral part of their lives, not just their finances.

Continuous Learning & Market Engagement

The financial markets are always changing, and you love staying on top of it all. You're keen to understand new products, economic trends, and how they impact your clients, always looking to expand your knowledge.

You spend your lunch break reading a market commentary report, not because you have to, but because you're genuinely interested in what's happening globally.

What frustrates people
  • The Compliance Treadmill: Spending 25% of your time on non-client-facing activities like KYC refreshes, suitability forms, and CRM data entry that feel like a barrier to providing value.
  • Emotional Shock Absorber: Being the primary target for a client's anger and fear during a market correction, even when your advice was sound.
  • Internal Hunger Games: Sometimes feeling like you're competing with other RMs for access to limited resources like portfolio specialists or a spot at the firm's exclusive client events.
  • Quarterly Target Tyranny: The constant pressure to meet quarterly Net New Asset (NNA) goals, which can sometimes create a temptation to prioritise sales over holistic advice.
  • Product Pusher Conflict: Fending off internal specialists who are heavily incentivised to push a specific structured product or alternative investment that may not be the perfect fit for your client's long-term plan.
What this role does not give you
  • A purely advisory role with no sales targets – you'll have NNA goals.
  • Complete autonomy over product selection – compliance and internal product lists limit choices.
  • A 9-to-5, predictable schedule – client emergencies and market events can extend your day.
  • Minimal administrative work – there's a fair bit of paperwork and data entry involved.

8Who you work with

Your work directly impacts client retention and the growth of our Assets Under Management (AUM). You're on the front line, building the trust that keeps clients with us, which in turn drives our firm's revenue and reputation. Get it right, and you're a key part of our growth story. Get it wrong, and it can lead to client attrition and reputational damage, which nobody wants.

Inside the business
  • Senior Relationship Managers (for guidance and escalation)
  • Portfolio Specialists (for investment advice and strategy)
  • Compliance Team (for regulatory adherence and approvals)
  • Operations Team (for client onboarding and transaction processing)
  • Financial Planning Specialists (for complex planning needs)
  • Credit & Lending Teams (for client financing requests)
Outside the business
  • Existing Clients (your book of business)
  • Prospective Clients (referrals, new leads)
  • External Product Providers (e.g., insurance firms, mortgage brokers)
  • Accountants and Solicitors (who also advise our clients)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven experience (2-5 years) in a client-facing role within the financial services industry, ideally in private banking, wealth management, or a similar advisory capacity.
  • A strong grasp of financial products, investment principles, and market dynamics. You should be able to hold an intelligent conversation about current affairs and their financial implications.
  • Demonstrable experience in preparing and presenting financial information to clients, either verbally or in written reports.
  • A solid understanding of UK financial regulations, particularly those related to client suitability and conduct. We'll expect you to hit the ground running on compliance.
  • Excellent proficiency with Microsoft Excel and PowerPoint; you'll be building reports and presentations regularly, so you need to be comfortable with these tools.
  • Experience using a CRM system, ideally Salesforce, for managing client relationships and logging interactions.

10What to practise next

Where the job is going, and what to do about it starting this week.

Enhanced Portfolio Analysis & Reporting

Clients are asking tougher questions about performance attribution and risk. You'll need to go beyond basic reports and be able to explain why a portfolio performed a certain way, what risks it's exposed to, and how it compares to benchmarks, using tools like Morningstar or FactSet more deeply.

Performance Attribution · Risk Metrics Beyond Volatility · Scenario Analysis · Benchmark Selection & Comparison

  • This month: Deep dive into Morningstar Direct's performance attribution features. Run a few reports for existing client portfolios.
  • Next quarter: Work with a Portfolio Specialist to understand how they interpret advanced risk metrics.
  • Month 4-6: Practice explaining complex performance reports to your Senior RM, getting their feedback on your clarity.
  • Month 7-9: Take an online course on advanced portfolio analytics.

Quick win: When you run a standard performance report, spend an extra 15 minutes trying to understand why the numbers look the way they do, not just what they are.

Basic Prompt Engineering for Financial Tasks

AI is already here, and it's getting smarter. Being able to 'talk' to large language models (LLMs) effectively – giving them clear instructions to summarise market reports, draft client emails (with compliance review), or even generate initial financial plan outlines – will dramatically boost your productivity and free up time for deeper client engagement. Those who master this will simply get more done.

Clear Prompt Construction · Context & Constraints · Output Validation · Ethical AI Use in Finance

  • This week: Experiment with ChatGPT or Claude to summarise a recent market news article. See how well it does.
  • This month: Use an LLM to draft a routine client email (e.g., meeting follow-up), then edit it for your personal touch and compliance.
  • Next quarter: Explore how AI could help you draft initial outlines for financial plans or investment proposals.
  • Month 4-6: Participate in internal discussions or training on our firm's guidelines for AI usage.

Quick win: Start using AI to draft internal emails or summarise lengthy documents today. It's a low-risk way to get comfortable with the technology and see immediate time savings.

11Staying current once you are in

What people here do to keep up
  • Regularly attend industry webinars and seminars to stay updated on market trends, new products, and regulatory changes. Your Senior RM will share relevant ones.
  • Actively participate in internal training programmes focused on product knowledge, compliance updates, and client relationship management techniques. We run these all the time.
  • Seek out mentorship opportunities with more experienced Relationship Managers to learn best practices and gain insights into complex client situations.
  • Engage with our internal research teams and read their market commentary to deepen your understanding of economic drivers and investment strategies.
  • Work towards achieving higher-level professional qualifications like the CISI Chartered Wealth Manager qualification or the full CFA designation if that's your long-term goal.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Behavioural Finance Application

Clients aren't always rational. Understanding the psychological biases that influence financial decisions (e.g., fear of loss, herd mentality) allows you to provide more empathetic and effective advice, especially during market volatility. Robo-advisors can't do this.

  • Cognitive Biases
  • Emotional Biases
  • Nudging & Framing
  • Client Psychology

Advanced Digital Client Engagement

Clients expect seamless digital experiences, even in private banking. Being able to effectively use secure digital platforms for communication, document sharing, and even virtual meetings is no longer optional; it's how we deliver modern service and stay competitive.

  • Secure Client Portals
  • Virtual Meeting Etiquette
  • Digital Content Curation
  • Data Privacy in Digital Channels

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Holistic Wealth Planning
  • Client Segmentation & Tiering
  • Asset Allocation & Portfolio Construction
  • Financial Needs Analysis (FNA)
  • Regulatory Adherence (KYC/AML/Suitability)

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Associate Relationship Manager (L1)

    18-36 months

    Skills to master

    • Client service excellence, meeting preparation accuracy, CRM proficiency, basic product knowledge, understanding of compliance procedures.

    You're ready to move on when

    • Consistently delivers accurate meeting materials without supervision.
    • Handles routine client inquiries independently and efficiently.
    • Demonstrates a proactive approach to learning about clients and markets.
    • Receives positive feedback from Senior RMs on support provided.
  2. 2

    Paraplanner / Financial Planning Assistant

    2-4 years

    Skills to master

    • In-depth financial planning software use, technical report writing, product research, understanding of tax and estate planning concepts, compliance documentation.

    You're ready to move on when

    • Can independently draft comprehensive financial plans and proposals.
    • Possesses strong analytical skills for client data and product suitability.
    • Has a good grasp of the regulatory requirements for financial advice.
    • Shows a desire to move into a direct client-facing advisory role.
  3. 3

    Client Service Specialist (Wealth Management)

    3-5 years

    Skills to master

    • Exceptional client communication (phone/email), issue resolution, administrative process mastery, understanding of client account structures, escalation protocols.

    You're ready to move on when

    • Consistently resolves complex client queries to a high standard.
    • Demonstrates excellent judgment in handling sensitive client situations.
    • Has a deep understanding of operational processes impacting clients.
    • Actively seeks opportunities to learn about investment strategies and financial planning.

15Where this role leads

The long view: This work can lead to managing high net worth client books, or into senior client strategy and business development roles.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Relationship Manager is actually changing.

Where it leads

Roles this leads to

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Managing the business relationship with clients in a financial services environment, worked against Relationship Manager.

Managing the business relationship with clients in a financial services environment Level 3

Applied to your work in Relationship Manager

This unit aims to equip learners with the skills and knowledge to effectively manage business relationships with clients in a financial services environment. Learners will learn how to prepare for and deliver excellent customer service, manage client expectations, address concerns, and handle feedback professionally, while adhering to organisational procedures.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

Start my Relationship Manager plan, free
See Your Progress Grow Illustration
Relationship Manager
  • Holistic Wealth Planning
  • Client Segmentation & Tiering
  • Asset Allocation & Portfolio Construction
  • Financial Needs Analysis (FNA)
  • Regulatory Adherence (KYC/AML/Suitability)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Relationship Manager is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Senior Relationship Manager (L3)

    3-5 years in role

    Move from managing developing clients to a full book of High Net Worth (HNW) clients (typically £5M-£25M AUM). You'll handle more complex planning scenarios and start mentoring junior team members.

    • Expert use of portfolio analysis tools (e.g., deeper attribution analysis).
    • Ability to structure more complex financial products (e.g., concentrated stock positions).
    • In-depth knowledge of advanced tax and estate planning strategies.
    • Stronger understanding of credit and lending solutions for HNW clients.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be honest, a lot of your time is spent on admin, research, and making sure you're saying the right thing. Imagine getting a chunk of that time back. Our AI Productivity Hub isn't about replacing you; it's about giving you superpowers. It's about letting you focus on what really matters: building those deep client relationships.

We're investing in smart tools that understand the financial world and can help you cut through the noise. These aren't just buzzwords; they're practical applications that will genuinely make your day-to-day easier, faster, and more effective. Think of it as having a super-efficient assistant who never sleeps.

Automated Client Intelligence Briefing

Before a client meeting, our AI scans the CRM, market news, and even public social media (where appropriate and compliant) to generate a personalised, one-page brief. It'll highlight their portfolio performance, any recent life events we know about, and relevant news that might impact their holdings. You'll walk into every meeting feeling completely prepared and knowledgeable, without spending hours digging for info.

Proactive Retention Alerts

Our AI constantly analyses client communication sentiment, transaction patterns, and cash balance changes. If it spots an account at a higher risk of leaving us, it'll flag it for you with a 'retention risk score' and even suggest some talking points for a proactive call. This means you can reach out before a client even thinks about looking elsewhere, potentially saving valuable relationships.

Hyper-Personalised 'Reason to Call' Engine

Imagine a daily list of 3-5 specific clients you should call, complete with a tailored reason. The AI curates this based on events relevant to their specific holdings or stated interests – for example, 'Alert: Tesla earnings beat expectations, impacting 15% of Mr. Jones's portfolio, worth discussing'. It cuts out hours of manual research, giving you actionable insights to drive meaningful conversations.

Compliance-Driven Communication Assistant

This is a game-changer for reducing risk. An AI plugin for your email provides real-time feedback to ensure your language is compliant, avoiding any promissory statements or unapproved claims. It can also suggest rephrasing for better clarity and impact, saving you time on internal reviews and giving you peace of mind that your client comms are always by the book.

Common questions

Common questions

How do you become a Relationship Manager?

Common routes in include Associate Relationship Manager (18-36 months), Paraplanner / Financial Planning Assistant (2-4 years) and Client Service Specialist (Wealth Management) (3-5 years). Times vary with prior experience.

Where can a Relationship Manager progress to?

This role can lead on to Senior Relationship Manager (3-5 years in role), depending on the skills you build.

What new skills matter most for a Relationship Manager?

Increasingly, Behavioural Finance Application and Advanced Digital Client Engagement. These are the skills our record of this role lists as growing.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Read the Zavmo manifesto to understand how you will be taught Meet your tutors

Or try another one

17Where to go from here

Other roles at Level 3

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in finance

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built as a relationship manager carry across financial services. You could move into corporate banking, managing corporate clients, into institutional sales, or into a family office. Client relationship skills, financial knowledge and regulatory awareness apply across the sector.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my Relationship Manager plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.