The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Office Administrator / Customer Service Representative
1-2 yearsSkills to master
- Organisational skills, clear communication (especially problem resolution), attention to detail, basic data entry, managing multiple tasks.
You're ready to move on when
- You're the person who always gets the details right on customer orders.
- You enjoy solving customer problems and finding information.
- You've handled a fair bit of paperwork and know how to keep things tidy.
- You're curious about how products move around the world.
- 2
Warehouse / Logistics Assistant
1-2 yearsSkills to master
- Understanding of physical goods movement, inventory management, basic shipping processes, health & safety protocols, working with different teams.
You're ready to move on when
- You've seen goods being packed and loaded, and understand the physical side of logistics.
- You're familiar with shipping labels and basic freight documentation.
- You're good at following procedures to ensure accuracy in stock or shipments.
- 3
Recent Graduate (Business/Logistics/International Trade)
0 years (direct entry)Skills to master
- Theoretical understanding of supply chain, international business principles, research skills, analytical thinking.
You're ready to move on when
- You've studied international trade or logistics and are eager to apply your knowledge.
- You're a quick learner and can absorb complex information.
- You've shown strong academic performance and a proactive attitude in internships or projects.