The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Inspection Completion Rate
The percentage of all scheduled safety inspections (e.g., confined space, chemical storage, fire equipment) that you complete on time.
Target · >98% completed on schedule If you have 50 scheduled inspections in a month, you'd need to complete at least 49 of them by their due date to hit target.
Incident Report Accuracy & Timeliness
The error rate on initial data entry for incident reports you handle, and how quickly you get them logged.
Target · <5% error rate on data entry; 95% of reports logged within 24 hours of notification You log 20 incident reports in a month. If only one has a minor data error and 19 are logged within 24 hours, you're hitting the mark.
CAPA Closure Timeliness (Assigned Actions)
The percentage of Corrective and Preventive Actions (CAPAs) assigned to you (or where you're the lead) that are closed by their due date.
Target · 90% of low/medium priority CAPAs closed on time You're assigned 10 CAPAs. If 9 of them are fully implemented and verified by their deadline, that's a pass. The 10th might need a justified extension.
Training Delivery & Effectiveness
The number of training sessions delivered and feedback scores from participants.
Target · Deliver 100% of assigned training; average feedback score >4 out of 5 You deliver 5 toolbox talks and 2 longer training sessions. All are completed, and the average score from attendees is 4.2, showing people found it useful.
Proactive Hazard Identification
How well you spot potential risks before they become incidents, and your initiative in getting them addressed.
- You're regularly submitting 'Good Catch' reports. Operations teams come to you with concerns before problems escalate. You're suggesting practical improvements during site walkthroughs, not just pointing out issues.
Effective Programme Management
The quality and consistency of your management of specific risk control programmes (e.g., Lockout/Tagout, Confined Space Entry).
- Programmes run smoothly with minimal issues. Documentation is always up-to-date and easily accessible. External auditors find no non-conformances related to your managed programmes. Colleagues understand and follow the procedures you oversee.
Quality of Incident Investigations
The thoroughness and insightfulness of your investigations into minor incidents, ensuring we get to the real root causes.
- Your investigation reports clearly identify multiple causal factors, not just surface-level issues. Proposed CAPAs are practical and address systemic weaknesses. Senior managers rarely need to ask follow-up questions about your findings.
Stakeholder Engagement & Influence
Your ability to build relationships and persuade operational teams to adopt safer practices.
- Operations managers regularly seek your advice. You're invited to team meetings to discuss upcoming changes. You can get buy-in for safety improvements even when they require effort or minor delays. People listen when you speak about safety.