UK

United Kingdom · Compliance, quality and safety · C-Suite (20+ years)

VP of Global Quality

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandC-Suite (20+ years)
  • Direct reports3-5 reports
  • Reports toChief Executive Officer (CEO)
  • UK framework levelUsually a director, accountable for a division and its numbers

Also advertised as Chief Quality Officer (CQO) · Global Head of Quality & Compliance · Executive Vice President, Quality Assurance · SVP, Enterprise Quality & Regulatory Affairs

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

GQA Level 5 Diploma in the Practice of Process Safety Management GQA Qualifications Limited · Level 5 · covers 2 of 15 standards
ProQual Level 6 NVQ Diploma in Quality Management ProQual Awarding Body · Level 6 · covers 1 of 15 standards
IAO Level 5 Diploma in Leadership and Management Innovate Awarding · Level 5 · covers 1 of 15 standards
CICM Level 5 Diploma in Credit and Collections Management Chartered Institute of Credit Management · Level 5 · covers 1 of 15 standards
EAL Level 4 NVQ Diploma in Engineering Manufacture Excellence, Achievement & Learning Limited · Level 4 · covers 3 of 15 standards
EAL Level 4 Diploma in Engineering and Advanced Manufacturing (Development Competence) Excellence, Achievement & Learning Limited · Level 4 · covers 3 of 15 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety GQA Level 5 Diploma in the Practice of Process Safety Management
Quality Management Systems and Standards ProQual Level 6 NVQ Diploma in Quality Management
Managing quality and quality systems IAO Level 5 Diploma in Leadership and Management
Compliance with legal, regulatory, ethical and social requirements CICM Level 5 Diploma in Credit and Collections Management
Implement Quality Assurance Methods and Procedures EAL Level 4 NVQ Diploma in Engineering Manufacture

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Frontier Fluency the next wave, beyond mainstream AI
Foresight Fluency seeing round the corner
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Your Plan Illustration

Built for VP of Global Quality

5 units that map to this job, from the qualifications that cover it.

  1. Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety GQA Qualifications Limited · covers 2 of 15 standards Level 5
  2. Quality Management Systems and Standards ProQual Awarding Body · covers 1 of 15 standards Level 6
  3. Managing quality and quality systems Innovate Awarding · covers 1 of 15 standards Level 5
  4. Compliance with legal, regulatory, ethical and social requirements Chartered Institute of Credit Management · covers 1 of 15 standards Level 5
  5. Implement Quality Assurance Methods and Procedures Excellence, Achievement & Learning Limited · covers 3 of 15 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a VP of Global Quality?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI-Driven Quality Strategy & Governance
  • Digital Twin for Quality & Operations
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your VP of Global Quality plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

This is the most senior quality role in a company, setting the standard that protects customers, products and reputation. It means making decisions that affect regulatory standing, market position and the wider business. It carries weight, and it sits close to the top of the organisation.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

MasterControl, Veeva QualityDocs, TrackWise Digital (QMS) Strategic

Leading platform selection/migration, owning the global QMS architecture, interpreting system-wide data for executive review and strategic decision-making.

Minitab, JMP (from SAS) for Statistical Analysis Architect

Challenging the statistical capabilities and limitations of the quality team's analysis, ensuring conclusions are sound and data-driven for high-stakes decisions.

SAP S/4HANA (QM Module), Oracle NetSuite (ERP Quality) Strategic

Governing the quality data architecture within the ERP, ensuring seamless integration with other enterprise systems (MES, PLM) for end-to-end visibility.

Tableau, Power BI Premium, Qlik Sense (BI & Executive Dashboards) Strategic

Defining the key enterprise-level quality KPIs; using dashboards to tell a compelling story to the Board and C-suite, translating data into strategic insights.

ServiceNow GRC, MetricStream, Archer GRC Suite (GRC) Advanced

Owning the Quality & Compliance modules, managing enterprise risk registers, mapping controls to regulations, and reporting on the overall GRC posture to the ELT and Board.

Diligent Boards, Nasdaq Boardvantage (Board Reporting) Expert

Preparing and presenting the Quality section of the board pack, answering direct questions from board members on enterprise quality risk and performance.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Product Release/Hold Escalate to Quality Engineer for review. Recommend to Senior Quality Engineer based on data. Make technical recommendation to Quality Manager; implement hold if critical.
QMS System Changes Suggest improvements to supervisor. Propose minor process improvements within own area. Design and implement changes to specific QMS procedures (e.g., CAPA process); get Manager approval.
Budget Allocation (Departmental) No budget authority. Request resources from supervisor. No budget authority. Request resources for project tasks. Recommend spend up to £5K for project tools/training; get Manager approval.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Cost of Poor Quality (CoPQ) as % of Revenue
The total financial cost associated with preventing, detecting, and fixing quality issues, including internal and external failures.
Target · Reduce CoPQ from 3% to <2% of revenue (e.g., £10M annual savings)

If our revenue is £500M, reducing CoPQ from 3% (£15M) to 2% (£10M) means a direct £5M saving to the bottom line. You'll own that.

Major Regulatory Audit Findings (Zero Tolerance)
The number of critical or major non-conformances identified during external regulatory inspections (e.g., FDA 483s, ISO major non-conformances).
Target · Zero major findings across all global regulatory audits annually

Successfully navigating a full FDA inspection or an ISO 9001 recertification audit without a single major finding. This is non-negotiable.

Customer Complaint Rate (Critical/Serious)
The frequency of high-severity customer complaints that indicate a product safety, performance, or regulatory issue.
Target · Reduce critical complaints by 20% year-on-year, aiming for <10 PPM (parts per million)

If we ship 10 million units, reducing critical complaints from 20 PPM to 10 PPM means 100 fewer serious customer issues. That's a huge impact on trust.

Global CAPA Effectiveness Rate
The percentage of Corrective and Preventive Actions (CAPAs) that successfully prevent recurrence of the original problem, verified through effectiveness checks.
Target · Maintain >95% effectiveness rate for all critical CAPAs

If 100 critical CAPAs are closed, 95 of them should show no recurrence of the issue after 6-12 months. This proves we're fixing systems, not just symptoms.

Board and Executive Trust
The degree to which the Board and ELT rely on your judgment and counsel for critical quality and compliance decisions, especially during crises.
  • You're proactively invited to strategic discussions beyond routine quality updates. Your recommendations are consistently adopted. The CEO calls you first when there's a potential quality issue. You're a trusted advisor, not just a reporter.
Proactive Regulatory Engagement
Our standing with key regulatory bodies, moving from reactive compliance to proactive partnership and influence.
  • Our company is seen as a thought leader in industry forums. Regulators consult us on upcoming guidance. We're part of working groups shaping future standards, not just reacting to them. We're ahead of the curve, not playing catch-up.
Global Quality Culture Maturity
The pervasive understanding and ownership of quality principles across all functions and regions, measured by employee engagement and internal audit results.
  • Internal audit findings show a significant reduction in systemic non-conformances. Employees across departments actively suggest quality improvements. Quality is seen as everyone's responsibility, not just 'the quality team's job'. We see quality built in, not inspected in.
Strategic Risk Management Integration
How well quality risks are identified, assessed, and integrated into the company's overall enterprise risk management framework.
  • Quality risks are consistently ranked and discussed alongside financial and operational risks at ELT and Board levels. Your team's risk assessments directly inform business strategy and investment decisions. We're not just managing quality, we're managing enterprise risk.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Protecting the Customer and the Brand

You're driven by the knowledge that your decisions directly impact the safety and satisfaction of millions of users. This manifests in your unwavering stance on quality standards, even when it's commercially inconvenient, and your deep commitment to preventing harm.

Blocking a product launch because of a critical quality defect, despite intense pressure, because you know it's the right thing for the customer.

Building a World-Class Quality Culture

You get immense satisfaction from seeing quality principles embedded throughout the entire organisation, not just in your department. You're motivated by coaching leaders, designing robust systems, and fostering a proactive mindset where everyone owns quality.

Celebrating when a manufacturing site proactively identifies and fixes a systemic issue before it becomes a customer complaint, showing true ownership.

Strategic Enterprise Risk Management

You thrive on identifying, mitigating, and communicating complex regulatory and quality risks to the highest levels of the company. You're motivated by the challenge of safeguarding the business from significant threats and ensuring long-term sustainability.

Presenting a clear, data-driven risk assessment to the Board that leads to a multi-million-pound investment in a new quality system, preventing future regulatory issues.

What frustrates people
  • The 'Business Prevention Department' stigma: Constantly fighting the perception that your team's only job is to say 'no' and slow things down, rather than being a partner in creating value.
  • Political pressure to ship: The intense, end-of-quarter pressure from Sales and Finance to release a borderline product to make the numbers, forcing you to be the unpopular gatekeeper.
  • Inheriting a 'Wallpaper' QMS: Taking over a global quality system where all the documents and procedures exist on paper but have little connection to how work is actually done on the factory floor or in product development.
  • The Global vs. Local Battle: Trying to implement a standardised global process while regional or site VPs argue 'we're different here' and resist any change to their local fiefdoms.
  • Quantifying the ROI of Prevention: The eternal struggle to get budget for proactive quality improvements when their success is measured by problems that didn't happen, which is a hard sell to the CFO.
What this role does not give you
  • A quiet, predictable 9-to-5: Expect urgent issues, global travel, and high-stakes decisions at all hours.
  • Universal popularity: You'll often be the one delivering inconvenient truths or blocking initiatives for the greater good.
  • Direct control over all resources: Your influence will always be more important than your direct authority over other departments.
  • Quick, easy wins: Enterprise-level quality transformation is a multi-year endeavour with many setbacks.

8Who you work with

This role has enterprise-wide impact, directly influencing product safety, regulatory compliance, brand reputation, and financial performance. Your strategic decisions shape our ability to operate in global markets, manage risk, and deliver on our promises to customers and shareholders. Frankly, you're a major part of keeping the company out of trouble and building long-term value.

Inside the business
  • CEO and Executive Leadership Team (ELT)
  • Board of Directors (especially Audit and Risk Committees)
  • General Counsel and Legal Department
  • Heads of Product Development, Manufacturing, and Supply Chain
  • Chief Financial Officer (CFO)
Outside the business
  • Regulatory Bodies (e.g., FDA, MHRA, EMA, ISO)
  • Key Customers and Strategic Partners
  • External Auditors and Certification Bodies
  • Industry Associations and Standard-Setting Organisations
  • Investors and Shareholders

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven track record of 20+ years in progressively senior quality leadership roles within a complex, global manufacturing or regulated industry environment, including at least 5 years at a Director/VP level.
  • Demonstrable experience in designing, implementing, and managing enterprise-wide Quality Management Systems (QMS) across multiple sites and regions.
  • Deep expertise in navigating complex global regulatory landscapes and successfully managing interactions with major regulatory bodies (e.g., FDA, EMA, national health & safety authorities).
  • Significant experience in leading and developing large, geographically dispersed quality teams, including other senior leaders.
  • Strong financial acumen, with a proven ability to quantify the financial impact of quality initiatives (CoPQ) and build compelling business cases for investment.
  • A Master's degree in Engineering, Science, Quality Management, or a related technical field, or equivalent executive-level experience that demonstrates strategic technical leadership.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Data Governance & Analytics for Quality

With the explosion of data from IoT, AI, and integrated systems, the challenge shifts from collecting data to governing it effectively and extracting meaningful, actionable insights at scale. You'll need to set the strategy for enterprise quality data.

Data Lake/Warehouse Architecture · Data Quality & Integrity Frameworks · Advanced Statistical Modelling · Data Visualisation for Executive Insight

  • This quarter: Review our current enterprise data strategy and identify gaps for quality data.
  • Next 6 months: Sponsor training for your leadership team on advanced analytics and data governance principles.
  • Next 12 months: Partner with IT and Data Science to define a multi-year roadmap for quality data infrastructure and analytics capabilities.
  • Beyond: Regularly challenge your teams on the insights they're deriving from data, pushing for deeper, more predictive analysis.

Quick win: Insist on a standardised set of global quality KPIs and dashboards that pull from a single source of truth. It's a good first step to improving data integrity.

11Staying current once you are in

What people here do to keep up
  • Active participation and leadership roles in relevant industry associations (e.g., ASQ, RQA, ISPE), shaping industry best practices.
  • Regular attendance at executive-level quality and compliance conferences, staying abreast of global trends and emerging risks.
  • Continuous learning in areas like AI governance, digital transformation, and advanced analytics for quality.
  • Mentoring rising talent within the quality profession, both internally and externally.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Driven Quality Strategy & Governance

AI isn't just for automating tasks anymore; it's becoming central to strategic decision-making. Competitors are already using AI for predictive quality, automated compliance checks, and risk modelling. As VP, you'll need to govern its ethical and effective deployment across the enterprise.

  • Ethical AI in Quality
  • AI for Predictive Compliance
  • Data Privacy & Security in AI-QMS
  • AI Model Validation & Oversight

Digital Twin for Quality & Operations

Creating a 'digital twin' of our entire manufacturing and supply chain operations, including quality parameters, allows for real-time simulation, predictive analysis, and proactive problem-solving. This will transform how we manage risk and optimise quality globally.

  • Real-time Data Integration
  • Simulation & Scenario Planning
  • Predictive Maintenance & Quality
  • Closed-Loop Quality Control

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Lean Six Sigma (DMAIC/DFSS) at Enterprise Scale
  • Global Regulatory & Standards Architecture
  • Strategic CAPA System Management & Effectiveness
  • Advanced Statistical Process Control (SPC) & Process Capability
  • Global Supplier Quality Assurance (SQA) Strategy
  • Cost of Poor Quality (CoPQ) Analysis & Investment Justification

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Director of Quality (Regional/Divisional) at a large, global company

    5-10 years as Director/VP

    Skills to master

    • Enterprise-level strategic planning, managing multiple Directors/Managers, board-level communication, P&L management for a significant business unit, M&A integration.

    You're ready to move on when

    • Successfully led a quality function for a multi-site region or a major business division, demonstrating significant business impact.
    • Consistently delivered on strategic quality objectives and managed budgets of £1M+.
    • Proven ability to influence executive peers and present to senior leadership or board committees.
    • Developed and mentored a strong pipeline of quality leaders.
  2. 2

    Head of Quality & Regulatory Affairs for a mid-sized, highly regulated company

    7-12 years in role

    Skills to master

    • Holistic oversight of quality and regulatory strategy, direct engagement with regulatory bodies, managing a full QMS, building a quality culture from the ground up, navigating complex compliance challenges.

    You're ready to move on when

    • Full accountability for quality and regulatory outcomes across an entire company.
    • Direct experience managing major regulatory inspections and achieving certifications (e.g., FDA, ISO).
    • Demonstrated ability to balance compliance with business growth in a resource-constrained environment.
    • Built and scaled a quality team and QMS from a smaller base.
  3. 3

    Senior Consultant/Partner in a top-tier Quality & Compliance Consulting Firm

    10-15 years as consultant

    Skills to master

    • Strategic problem-solving across diverse industries, client relationship management at the C-suite level, driving large-scale quality transformations, deep expertise in multiple regulatory frameworks, thought leadership.

    You're ready to move on when

    • Successfully advised multiple Fortune 500 companies on complex quality and compliance challenges.
    • Developed and implemented enterprise-wide quality strategies for major clients.
    • Recognised as an industry expert, publishing articles or speaking at major conferences.
    • Proven ability to manage large, multi-year consulting engagements with significant budgets.

15Where this role leads

The long view: This role can lead to chief operating officer, chief executive, or a seat on a board as a non-executive director.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how VP of Global Quality is actually changing.

Where it leads

Roles this leads to

The record names a next step, but the catalogue has no page for it yet:

  • Chief Operating Officer (COO) or Chief Executive Officer (CEO)
  • Independent Board Director or Senior Advisor to Private Equity

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety, worked against VP of Global Quality.

Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety Level 5

Applied to your work in VP of Global Quality

The objective of this unit is to provide learners with a comprehensive understanding of the regulations, industry standards, and management requirements for process safety. Learners will understand the role of the Process Safety Leadership Group, relevant frameworks, legal duties, and the role of the Competent Authority.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

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See Your Progress Grow Illustration
VP of Global Quality
  • Lean Six Sigma (DMAIC/DFSS) at Enterprise Scale
  • Global Regulatory & Standards Architecture
  • Strategic CAPA System Management & Effectiveness
  • Advanced Statistical Process Control (SPC) & Process Capability
  • Global Supplier Quality Assurance (SQA) Strategy
  • Cost of Poor Quality (CoPQ) Analysis & Investment Justification
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

VP of Global Quality is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Chief Operating Officer (COO) or Chief Executive Officer (CEO)

    3-7 years post-VP Quality

    Significant increase in scope and P&L accountability, moving to enterprise-wide operational or full business leadership.

    • Advanced M&A strategy and integration across all functions.
    • Enterprise-level sales and marketing strategy.
    • Global talent management and organisational development.
    • Board governance and stakeholder management at the highest level.

  2. Independent Board Director or Senior Advisor to Private Equity

    2-5 years post-VP Quality

    Shift from operational leadership to governance, strategic oversight, and advisory roles.

    • Advanced risk oversight and audit committee responsibilities.
    • Executive compensation and succession planning at the board level.
    • ESG (Environmental, Social, Governance) strategy and reporting.
    • Mentoring and coaching C-suite executives.
Working with AI on the job

Working with AI

Where AI is starting to help

As VP of Global Quality, your time is precious. You're dealing with board presentations, regulatory changes, and global team leadership. Imagine if you could cut through the noise, synthesise complex data faster, and automate routine strategic analysis. Well, you can.

We're not talking about replacing your strategic brain; we're talking about augmenting it. Our AI Productivity Hub is designed specifically for senior leaders like you in Compliance, Quality, Health & Safety, helping you make more informed decisions, faster, and focus on what truly matters: setting the enterprise quality vision.

Regulatory Intelligence Synthesis

Use an AI agent to continuously monitor global regulatory bodies (e.g., FDA, EMA, ISO) for new guidance documents, standard updates, and enforcement trends. It'll provide concise summaries of changes, a first-pass impact analysis on our current QMS, and flag critical deadlines. No more sifting through hundreds of pages of legalese.

Executive Board Report Generation

Feed raw data from multiple global CAPAs, audit reports, supplier scorecards, and CoPQ analyses into a generative AI. It'll create a concise, well-written executive summary for your monthly Quality Management Review and quarterly Board presentations, highlighting key risks, trends, and strategic recommendations. You'll spend less time drafting, more time strategising.

Predictive Quality Risk Modelling

Deploy advanced machine learning models that analyse real-time production data, complaint trends, and supplier performance to predict potential quality deviations or regulatory non-compliances before they escalate. This shifts your focus from reactive firefighting to proactive, strategic risk mitigation across the enterprise.

Global Policy & SOP Drafting

Use AI to help draft, review, and harmonise global quality policies and Standard Operating Procedures (SOPs). The AI can check for consistency across documents, suggest clearer language, and ensure alignment with specific regulatory requirements, drastically speeding up document control processes and reducing review cycles.

Common questions

Common questions

How do you become a VP of Global Quality?

Common routes in include Director of Quality (Regional/Divisional) at a large, global company (5-10 years as Director/VP), Head of Quality & Regulatory Affairs for a mid-sized, highly regulated company (7-12 years in role) and Senior Consultant/Partner in a top-tier Quality & Compliance Consulting Firm (10-15 years as consultant). Times vary with prior experience.

Where can a VP of Global Quality progress to?

This role can lead on to Chief Operating Officer (COO) or Chief Executive Officer (CEO) (3-7 years post-VP Quality) and Independent Board Director or Senior Advisor to Private Equity (2-5 years post-VP Quality), depending on the skills you build.

What new skills matter most for a VP of Global Quality?

Increasingly, AI-Driven Quality Strategy & Governance and Digital Twin for Quality & Operations. These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 7

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in compliance, quality and safety

Stay in the field you know and move sideways rather than up.
If you leave this industry

Experience in regulated industries, risk management and operational standards carries across sectors. This can open roles in pharmaceuticals, aerospace, automotive, or private equity, working on operational improvement and risk within portfolio companies.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my VP of Global Quality plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.