How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Chartered Institute of Credit Management has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Chartered Institute of Credit Management awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Chartered Institute of Credit Management.
The Level 5 Diploma in Credit and Collections Management is a vocationally-related qualification. It develops knowledge and skills in strategic planning, risk management, and legal proceedings. It is suitable for those working in accounting and finance roles.
These are the units Chartered Institute of Credit Management registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Chartered Institute of Credit Management. It does the teaching and the mapping. Chartered Institute of Credit Management sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Advanced Credit Risk Management Real unit · Chartered Institute of Credit Management
What you'll be able to do
- Explain different approaches to credit risk management within an organisation.
- Assess credit risk using appropriate tools and techniques.
- Recommend improvements to credit risk management processes and procedures.
Compliance with legal, regulatory, ethical and social requirements Real unit · Chartered Institute of Credit Management
What you'll be able to do
- Explain responsibilities and liabilities in relation to legal, regulatory, ethical and social requirements.
- Evaluate the operational compliance of procedures in meeting legal, regulatory, ethical and social requirements.
- Review and report on compliance with legal, regulatory, ethical and social requirements.
Legal Proceedings and Insolvency Real unit · Chartered Institute of Credit Management
What you'll be able to do
- Explain how to prepare for the recovery of debt through the courts.
- Describe the routes to judgment on undefended claims.
- Describe the routes to judgment on defended claims.
- Explain how to enforce a judgment obtained in court.
- Explain the implications of insolvency in relation to debt collection.
- Describe how a credit manager can manage the post-insolvency processes.
Process Improvement Real unit · Chartered Institute of Credit Management
What you'll be able to do
- Monitor business processes using appropriate key performance indicators (KPIs).
- Review business processes to identify areas for improvement.
- Implement improvements to business processes to enhance efficiency and effectiveness.
Strategic Communications and Leadership Real unit · Chartered Institute of Credit Management
What you'll be able to do
- Evaluate communication strategies and their effectiveness within a department.
- Identify methods to improve communication processes to achieve positive organisational outcomes.
- Explain the role of leaders in motivating and supporting teams to achieve organisational goals and objectives.
Strategic Planning Real unit · Chartered Institute of Credit Management
What you'll be able to do
- Map the environment in which an organisation operates.
- Benchmark departmental performance.
- Develop a plan of improvement.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Assess Credit Risk and Means
- Standard
Comply with legal, regulatory and ethical requirements
- Standard
Gather and disseminate information about compliance requirements in your organisation
- Standard
Gather, collate and provide information & guidance to meet organisational compliance
- Standard
Recover Debt
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 3 records
- 2 records
- 2 records
Showing 6 roles, drawn from 278 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Credit Risk Specialist
This work can lead into deep technical modelling, into managing a risk team, or into other areas of finance.
See the whole journeyThe credits, and who awards them
Level 5 credits are regulated, and they are awarded by Chartered Institute of Credit Management rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Advanced Credit Risk ManagementCompliance with legal, regulatory, ethical and social requirementsLegal Proceedings and InsolvencyProcess ImprovementStrategic Communications and LeadershipStrategic Planning
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Strategic Planning” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Lead it Apply
“Advanced Credit Risk Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Assess Credit Risk and Means
- Comply with legal, regulatory and ethical requirements
- Gather and disseminate information about compliance requirements in your organisation
- Gather, collate and provide information & guidance to meet organisational compliance
- Recover Debt
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Advanced Credit Risk Management, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will gain an advanced understanding of credit risk management, including different types of credit risk and assessment methods. The unit covers selecting appropriate tools for risk evaluation and recommending improvements to credit risk processes.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for CICM Level 5 Diploma in Credit and Collections Management
6 units in this credential, in the order it lists them, awarded by Chartered Institute of Credit Management.
- Advanced Credit Risk Management
- Compliance with legal, regulatory, ethical and social requirements
- Legal Proceedings and Insolvency
- Process Improvement
- Strategic Communications and Leadership
- Strategic Planning
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.