UK

United Kingdom · Sustainability · Director/VP (16-20 years)

Director, Social Impact

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  • Experience bandDirector/VP (16-20 years)
  • Reports toVP, Corporate Affairs or Chief Sustainability Officer
  • UK framework levelUsually a director, accountable for a division and its numbers

Also advertised as VP, Corporate Responsibility · Head of Global Community Investment · Director of ESG (Social Pillar)

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

Qualifi Level 7 Diploma in Strategic Management and Innovation Qualifi Ltd · Level 7 · covers 1 of 4 standards
IAO Level 5 Diploma in Leadership and Management Innovate Awarding · Level 5 · covers 1 of 4 standards
LRN Level 4 Diploma in European Digital Marketing and Entrepreneurship Learning Resource Network · Level 4 · covers 1 of 4 standards
OCNLR Level 4 Award in Social Media Marketing OCN London · Level 4 · covers 1 of 4 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Corporate Social Responsibility as a Key Strategic Issue NOCN Level 7 Extended Diploma in Strategic Leadership of Performance and Productivity
Marketing Strategy for Social Enterprise Qualifi Level 7 Diploma in Strategic Management and Innovation
Implementing a Corporate Social Responsibility strategy IAO Level 5 Diploma in Leadership and Management
Social Media Marketing Management LRN Level 4 Diploma in European Digital Marketing and Entrepreneurship
Social Media Marketing OCNLR Level 4 Award in Social Media Marketing

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Sustainability Fluency building care for people and planet into the work
Frontier Fluency the next wave, beyond mainstream AI
Your Plan Illustration

Built for Director, Social Impact

5 units that map to this job, from the qualifications that cover it.

  1. Corporate Social Responsibility as a Key Strategic Issue NOCN · covers 1 of 4 standards Level 7
  2. Marketing Strategy for Social Enterprise Qualifi Ltd · covers 1 of 4 standards Level 7
  3. Implementing a Corporate Social Responsibility strategy Innovate Awarding · covers 1 of 4 standards Level 5
  4. Social Media Marketing Management Learning Resource Network · covers 1 of 4 standards Level 4
  5. Social Media Marketing OCN London · covers 1 of 4 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Director, Social Impact?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Advanced ESG Data Analytics & Predictive Modelling
  • Blockchain for Impact Verification & Supply Chain Transparency
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Director, Social Impact plan as you set up, starting with the free Data Fluency module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

This role shapes how a business builds social responsibility into its core strategy. It means leading global community investment work, and making sure that work aligns with wider business goals. It involves turning social good into a case that holds up at senior level.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Grants & Engagement Platform (e.g., Benevity, YourCause) (Strategic) Strategic

Leading platform selection/renewal, negotiating contracts, architecting the global programme structure, and ensuring the platform supports our strategic objectives and reporting needs. You're not just using it; you're defining how we use it at an enterprise level.

Impact Measurement Platforms (e.g., Social Value Portal, SoPact) (Strategic) Strategic

Setting enterprise-wide impact KPIs, integrating platform data with corporate ESG reporting systems, and ensuring our measurement tools provide the strategic insights needed for board-level reporting and decision-making.

Data Visualization (e.g., Power BI, Tableau) (Strategic) Strategic

Overseeing the development of executive-level dashboards for the board and C-suite, ensuring data tells a clear, compelling strategic narrative. You'll interpret complex visualisations and guide their creation, not necessarily build them yourself day-to-day.

Project Management (e.g., Asana, Monday.com) (Strategic) Strategic

Implementing and standardising PM methodologies across the global function to ensure consistent execution, reporting, and resource allocation for multi-region, multi-year initiatives. You're setting the standards for how projects are run.

Collaboration Suite (e.g., MS Teams, Slack, Confluence) (Strategic) Strategic

Defining the global communication architecture and governance for internal and external (partner) collaboration, ensuring efficient information flow and knowledge sharing across a large, distributed team.

ESG & Board Reporting (e.g., Workiva, Diligent, OneTrust) (Expert) Expert

Directly using these platforms to input, manage, and audit the 'Social' component of our ESG reports, preparing and reviewing board materials, and ensuring compliance with disclosure requirements. This is a hands-on strategic tool for you.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Global Social Impact Strategy & Vision No input, executes tasks defined by others. Contributes ideas for specific programme improvements. Designs workstream strategies, makes recommendations to Director.
Budget Allocation & Programme Investment (over £1M) No involvement. Manages budget for specific local programmes (up to £50K), escalates any overruns. Manages regional budgets (up to £250K), recommends major investments within their workstream.
External Representation & Public Statements No external representation beyond basic partner interactions, all communications reviewed. Represents company at local community events, with manager approval. Speaks at regional industry events, with Director's approval; drafts external communications for review.
Team Hiring & Organisational Design No hiring authority. Provides input on junior hires. Interviews junior and mid-level candidates, mentors new joiners.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Strategic Alignment of Investment
Percentage of the global community investment budget allocated to programmes directly addressing our identified material issues.
Target · 80%+ of the budget tied to top-tier material issues.

If our material issues are youth unemployment and climate resilience, 85% of our £5M budget should go to programmes tackling those, not just general charity. We'll track this against our annual sustainability report commitments.

ESG Social Score Improvement
Contribution to the company's overall score on key ESG social dimensions from leading rating agencies (e.g., DJSI, Sustainalytics).
Target · A 5-point increase in relevant social dimension scores over 2 years.

If our DJSI social score is 65 this year, your work should help us push it to 70 or higher by demonstrating robust social impact programmes and reporting.

Employee Engagement in Community Programmes
Percentage of employees participating in volunteer programmes, giving campaigns, or skills-based volunteering.
Target · 60% global employee participation, with 15% in skills-based volunteering.

If we have 50,000 employees globally, we'd expect 30,000 to engage in some form of community activity, and 7,500 of those to use their professional skills to help a charity.

Social Return on Investment (SROI)
The calculated social value created for every £1 invested in signature programmes, verified by external assessment.
Target · Achieve an average SROI ratio of 3:1 across all signature programmes.

For a £1M signature programme, we'd expect to demonstrate £3M in social value created, showing a clear return beyond just the financial outlay.

Board & Executive Trust
Being seen as the credible, go-to expert for all social impact matters, proactively shaping the board's understanding and strategy.
  • You're regularly invited to present directly to the board on social impact strategy. The CEO asks for your input on major public statements. Executive leaders proactively seek your advice on social issues before they become problems. Your recommendations are typically adopted without significant challenge.
External Reputation & Influence
The company is recognised as a leader in corporate social impact, influencing industry best practices and engaging effectively with external bodies.
  • You're asked to speak at major industry conferences. The company receives awards for its social impact programmes. You're quoted in reputable media on social issues. Peers in other companies reach out for advice on their own programmes. You effectively manage and mitigate negative press related to social issues.
Team Leadership & Development
Your team is high-performing, engaged, and developing their careers, with clear succession planning in place.
  • High team retention rates. Positive feedback in employee engagement surveys for your department. Clear career paths for your direct reports, with internal promotions to senior roles. Your managers feel supported and empowered to make decisions. You're building a bench of future leaders.
Programme Innovation & Adaptability
Our social impact programmes are responsive to evolving community needs and global trends, consistently exploring new approaches.
  • Successful pilot programmes are scaled globally. We're seen as an early adopter of new impact measurement techniques. Programmes are adjusted based on real-time feedback and changing geopolitical landscapes. We're not just doing what we've always done
  • we're evolving.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Driving Systemic Change

You're not content with small, isolated projects. You're constantly looking for ways our investments can influence broader policy, shift industry practices, or create lasting structural improvements in communities. This might mean advocating for specific policy changes internally or externally, or designing programmes that can be scaled by others.

Instead of just funding a local food bank, you're exploring how our company can address the root causes of food insecurity through supply chain partnerships or advocating for better social welfare policies.

Building a Legacy of Impact

You're thinking long-term—5, 10, even 20 years down the line. You want to build programmes and a function that will outlast your tenure, creating a sustainable positive impact. This shows up in your focus on robust governance, clear measurement frameworks, and developing the next generation of social impact leaders.

You're setting up a multi-year endowment for a key partner or establishing a global standard for skills-based volunteering that becomes part of the company's DNA.

Strategic Influence & Integration

You thrive on being at the table with senior leaders, shaping the company's overall direction by embedding social impact into core business decisions. You love connecting the dots between our social programmes and talent acquisition, brand reputation, or market access. You're always looking for the 'win-win' where social good meets commercial benefit.

You successfully argue for a new product line to incorporate ethical sourcing practices, not just because it's 'right', but because it opens up new markets and appeals to a growing customer segment.

What frustrates people
  • Constantly re-educating internal stakeholders on the strategic value of social impact beyond 'charity'.
  • Navigating bureaucracy and slow decision-making processes in a large, global organisation.
  • Dealing with the 'flavour of the month' syndrome, where new initiatives are constantly demanded before existing ones have matured.
  • Managing the reporting burden on small, under-resourced NGO partners while still needing robust data.
  • The political tightrope of balancing global strategy with local community needs and cultural sensitivities.
What this role does not give you
  • A quiet, predictable 9-to-5 where you can just execute without significant strategic input.
  • A role where you're solely focused on grassroots, hands-on community work (you'll be leading, not doing every single piece).
  • A place where every single initiative you launch will be perfectly implemented and universally celebrated.
  • Complete autonomy over budget without rigorous justification and board-level scrutiny.

8Who you work with

This role directly shapes the company's social licence to operate, significantly influences our ESG ratings, and impacts our global brand reputation. Your decisions here affect employee morale, talent attraction, and investor confidence. You're effectively owning a large chunk of our company's 'social' capital.

Inside the business
  • C-Suite (CEO, CFO, CHRO)
  • Board of Directors
  • Regional Business Unit Leaders
  • Legal & Compliance
  • Marketing & Communications
Outside the business
  • Major NGO Partners
  • Government & Regulatory Bodies
  • Investors & ESG Rating Agencies
  • Industry Associations
  • Community Leaders & Beneficiaries

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven track record of leading large-scale, multi-country social impact programmes with demonstrable outcomes and a P&L responsibility of at least £1M.
  • Extensive experience presenting complex strategic information to C-Suite executives and/or Board of Directors.
  • Deep expertise in developing and implementing robust impact measurement frameworks (e.g., SROI, LBG) and integrating them into corporate reporting.
  • Demonstrated ability to build and lead high-performing teams (20+ individuals, including managers) in a global, matrixed organisation.
  • Strong understanding of the intersection between corporate social impact, ESG, and overall business strategy, with experience influencing commercial outcomes.

10What to practise next

Where the job is going, and what to do about it starting this week.

Enterprise AI & Automation Strategy

AI is already transforming how we analyse data, manage grants, and communicate. As a Director, you'll need to move beyond individual tools to architect how AI and automation are strategically deployed across the entire social impact function, ensuring efficiency, scalability, and ethical use.

AI governance and ethical guidelines for social im · Integration of various AI tools (LLMs, predictive · Scaling AI solutions across different regions and · Measuring the ROI of AI investments in social impa · Talent implications: reskilling the team for an AI

  • This quarter: Review our company's enterprise AI strategy and identify alignment opportunities for social impact.
  • Next 6 months: Lead a cross-functional working group to develop an AI roadmap for the social impact department.
  • Month 7-12: Partner with IT to implement a new AI-driven workflow for a key process (e.g., enhanced due diligence, automated reporting synthesis).
  • Annually: Present on the productivity gains and strategic advantages delivered by AI in your function.

Quick win: Identify one repetitive, data-heavy task your team does regularly and explore how an existing enterprise AI tool (like Copilot or ChatGPT Enterprise) could automate or significantly speed it up.

Advanced ESG Data Management & Integration

The demand for integrated, verifiable ESG data is skyrocketing. You'll need to ensure our social impact data isn't siloed but seamlessly integrates with broader corporate ESG reporting systems, investor platforms, and internal business intelligence tools. This means thinking about data architecture, not just data collection.

Data lakes and data warehouses for ESG data. · API integrations between social impact platforms a · Data quality, governance, and audit trails for ESG · Standardisation of social metrics across the organ · Leveraging cloud platforms for scalable data infra

  • This quarter: Map out our current social impact data flows and identify key integration points with other corporate systems.
  • Next 6 months: Collaborate with IT and Finance to define requirements for a unified ESG data platform.
  • Month 7-12: Oversee the implementation of new data integration projects to streamline reporting and analysis.
  • Annually: Ensure 100% of social impact data required for ESG reporting is automatically integrated and auditable.

Quick win: Work with the IT team to automate one manual data transfer process from a grants platform to an ESG reporting system, even if it's just a small pilot.

11Staying current once you are in

What people here do to keep up
  • Active participation in global forums and networks focused on corporate social impact (e.g., CECP, B4IG, World Economic Forum initiatives).
  • Regularly publishing thought leadership pieces (articles, whitepapers) on emerging trends in social impact and ESG.
  • Mentoring rising talent within the social impact field, both internally and externally.
  • Attending executive education programmes on strategic leadership, global affairs, or advanced ESG management.
  • Serving on the board of a non-profit organisation to gain deeper insights into the challenges and opportunities facing our partners.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Advanced ESG Data Analytics & Predictive Modelling

Investors and regulators are demanding more sophisticated, forward-looking ESG data. Simply reporting past performance isn't enough; we need to predict future social risks and opportunities, and demonstrate the financial materiality of our social impact. Competitors are already building these capabilities.

  • Integration of social impact data with financial d
  • Scenario planning for social risks (e.g., human ri
  • Using machine learning to identify emerging social
  • Quantifying the financial value of social capital
  • Developing 'social impact bonds' or other innovati

Blockchain for Impact Verification & Supply Chain Transparency

There's growing pressure from consumers and regulators for verifiable proof of ethical sourcing and social impact, especially in complex global supply chains. Blockchain offers a way to create immutable records, enhancing trust and accountability in our social programmes and supply chain integrity.

  • Distributed Ledger Technology (DLT) fundamentals.
  • Smart contracts for automated grant disbursements
  • Traceability solutions for ethical sourcing and fa
  • Digital identity for beneficiaries in humanitarian
  • Data privacy and security considerations in blockc

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Theory of Change / Logic Models (Expert)
  • Social Return on Investment (SROI) & LBG Framework (Expert)
  • Materiality Assessment (Expert)
  • NGO Due Diligence & Vetting (Advanced)
  • Portfolio Management for Social Impact (Expert)
  • ESG Reporting & Disclosure (Advanced)

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Head of Global Community Investment (L5)

    3-5 years in previous role

    Skills to master

    • Deepen experience in P&L management, refine strategic thinking for multi-year horizons, gain more exposure to C-Suite interactions, and prove ability to lead managers.

    You're ready to move on when

    • Successfully managed a global team of 10-25 people, including other managers.
    • Consistently delivered on multi-million-pound programme objectives.
    • Demonstrated ability to influence senior business leaders without direct authority.
    • Developed and implemented a significant new global programme from concept to scale.
  2. 2

    Senior Director / VP, ESG (Social Focus) from another large corporation

    5-8 years in previous role

    Skills to master

    • Adapt to our company's culture and specific material issues, build relationships with our key internal and external stakeholders, and understand our unique business model and global footprint.

    You're ready to move on when

    • Proven track record of success in a similar leadership role at a comparable global company.
    • Strong external network within the ESG and social impact community.
    • Demonstrated ability to quickly grasp complex organisational dynamics and build credibility.
    • Experience navigating a different corporate environment and delivering results.
  3. 3

    Partner / Principal Consultant (Sustainability & Social Impact)

    5-10 years in consulting

    Skills to master

    • Transition from advisory to direct operational leadership, build and manage an internal team, and navigate internal corporate politics rather than external client relationships.

    You're ready to move on when

    • Led major social impact strategy engagements for multiple Fortune 500 clients.
    • Developed deep expertise in a specific area of social impact relevant to our business (e.g., human rights in supply chains).
    • Demonstrated ability to influence executive-level clients and drive strategic recommendations.
    • A clear desire to move into an in-house leadership role with direct accountability for execution.

15Where this role leads

The long view: This work can lead to a Chief Sustainability Officer role. That means setting the sustainability vision at board level. It can also lead to a Board Member or Non-Executive Director role, guiding governance on ESG and corporate responsibility.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Director, Social Impact is actually changing.

Where it leads

Roles this leads to

Also named as a next step, with no page in the catalogue yet:

  • VP, Corporate Affairs

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Corporate Social Responsibility as a Key Strategic Issue, worked against Director, Social Impact.

Corporate Social Responsibility as a Key Strategic Issue Level 7

Applied to your work in Director, Social Impact

This unit aims to enable learners to understand the importance of Corporate Social Responsibility (CSR) in improving organisational performance and industry competitiveness, as well as its role in creating sustainability. Learners will be able to assess the impact of CSR initiatives on an organisation's performance and reputation.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Director, Social Impact
  • Theory of Change / Logic Models (Expert)
  • Social Return on Investment (SROI) & LBG Framework (Expert)
  • Materiality Assessment (Expert)
  • NGO Due Diligence & Vetting (Advanced)
  • Portfolio Management for Social Impact (Expert)
  • ESG Reporting & Disclosure (Advanced)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Director, Social Impact is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. VP, Corporate Affairs

    3-5 years

    Executive Leadership

    • Leading a diverse portfolio including communications, government affairs, and social impact.
    • Managing complex geopolitical risks and opportunities.
    • Developing integrated corporate affairs strategies to protect and enhance brand value.
    • Direct engagement with national and international political leaders.

  2. Chief Sustainability Officer (CSO)

    4-6 years

    C-Suite Executive

    • Setting enterprise-wide sustainability strategy and targets across all business units.
    • Leading cross-functional teams on complex environmental initiatives (e.g., decarbonisation).
    • Reporting directly to the CEO and Board on all aspects of ESG performance.
    • Representing the company as a global thought leader on sustainability and responsible business.
Working with AI on the job

Working with AI

Where AI is starting to help

As a Director, your time is precious. You're juggling board presentations, strategic planning, team leadership, and external relations. Imagine if you could offload some of the heavy lifting, the deep dives, and the drafting, freeing you up to focus purely on high-level strategy and influence. That's where AI comes in.

We're not talking about replacing your strategic brain; we're talking about giving you a super-powered assistant. AI tools can handle the grunt work of data synthesis, report generation, and due diligence, allowing you to spend more time shaping our vision, engaging with critical stakeholders, and driving the transformation we need. Think of it as having an army of junior analysts and comms specialists working tirelessly in the background.

Strategic Insight Synthesizer

AI can analyse hundreds of pages of global grantee reports, ESG benchmarks, and market research to quickly identify emerging trends, systemic issues, and strategic opportunities. It turns raw, unstructured data into concise, actionable insights for your board decks and strategic planning sessions. No more sifting through endless documents yourself.

Board & Investor Report Drafter

Imagine AI drafting the first (and often, second and third) version of your quarterly board reports, investor briefings, or annual sustainability report sections. It can pull data from various sources, summarise impact, and even suggest compelling narratives, saving you countless hours on initial composition and allowing you to focus on refining the strategic message.

M&A Social Due Diligence

When assessing potential M&A targets, AI can rapidly scan public records, news articles, and social media for any red flags related to social impact, labour practices, or community relations. It provides a concise risk assessment, helping you advise the executive team on potential reputational or operational liabilities much faster than manual research.

Policy & Advocacy Brief Generator

AI can quickly research and draft policy briefs or advocacy positions on emerging social issues relevant to our business. Need to understand the latest regulations on supply chain transparency or youth employment initiatives in a new market? AI can provide a comprehensive summary and even suggest talking points for your engagements with government or industry bodies.

Common questions

Common questions

How do you become a Director, Social Impact?

Common routes in include Head of Global Community Investment (3-5 years in previous role), Senior Director / VP, ESG (Social Focus) from another large corporation (5-8 years in previous role) and Partner / Principal Consultant (Sustainability & Social Impact) (5-10 years in consulting). Times vary with prior experience.

Where can a Director, Social Impact progress to?

This role can lead on to VP, Corporate Affairs (3-5 years) and Chief Sustainability Officer (CSO) (4-6 years), depending on the skills you build.

What new skills matter most for a Director, Social Impact?

Increasingly, Advanced ESG Data Analytics & Predictive Modelling and Blockchain for Impact Verification & Supply Chain Transparency. These are the skills our record of this role lists as growing.

Free tools

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17Where to go from here

Other roles at Level 7

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in sustainability

Stay in the field you know and move sideways rather than up.
If you leave this industry

Skills in strategic influence, stakeholder management and measuring social impact transfer well. They can lead to senior roles in international NGOs, multilateral organisations such as UN agencies, impact investment firms, or setting up a social enterprise.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Data Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.