These are the units SFJ Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with SFJ Awards. It does the teaching and the mapping. SFJ Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Managing interviews with legal advice clients Real unit · SFJ Awards
What you'll be able to do
- Understand developing and managing interviews with legal advice clients
- Manage interviews with legal advice clients
- Complete interviews with legal advice clients
Providing and receiving referrals on behalf of legal advice clients Real unit · SFJ Awards
What you'll be able to do
- Understand the processes and procedures for providing and receiving referrals
- Implement referral procedures on behalf of clients
- Accept client referrals from other agencies
- Review the effectiveness of the referral process
Providing initial employment legal information and advice Real unit · SFJ Awards
What you'll be able to do
- Understand the legal framework relating to employment status
- Understand the statutory rights determined by employment status
- Understand the key statutory procedures relating to employment
Providing initial legal advice in consumer law Real unit · SFJ Awards
What you'll be able to do
- Understand the legislative framework relating to consumer and contract law
- Understand statutory rights and remedies relating to consumer and contract law
- Understand the actions that are open to clients in relation to disputes of consumer and contract law
Providing initial legal advice in family law Real unit · SFJ Awards
What you'll be able to do
- Understand the legislative framework relating to partnerships
- Understand the legislative framework relating to children in public and private law proceedings
- Understand the documentation relating to divorce and separation
- Understand the effects of and responses to domestic abuse
- Understand the rights of children and families to access financial support
- Understand the sources of and criteria for public funding in family cases
Providing initial legal advice in housing law Real unit · SFJ Awards
What you'll be able to do
- Understand the legislative framework relating to housing
- Understand how to advise clients on their rights and options relating to statutory and non-statutory housing provision
- Understand the rights and entitlements of tenants
- Understand the services available to homeless people
- Understand the benefits system relating to housing
- Understand the procedures for possession in social and private housing
- Understand the complaints procedure available to clients in relation to housing
Providing initial legal advice in welfare rights Real unit · SFJ Awards
What you'll be able to do
- Understand the legislative framework relating to welfare rights and benefits
- Understand benefit eligibility and entitlement
- Understand how to make benefit claims
- Understand maximising benefits income
Providing initial money and debt legal advice Real unit · SFJ Awards
What you'll be able to do
- Understand the legislative framework, codes of practice and official guidelines relating to consumer credit and debt
- Understand how to establish clients’ full financial circumstances
- Understand emergency debt situations for clients
- Understand client income and expenditure, and debt prioritisation
- Understand the options available to clients in response to debt
- Understand banking for clients in debt
- Understand the use of credit reference file information in relation to debt
- Understand the processes of debt recovery and defences for debt
- Understand fraudulent activity relating to debt
Providing legal advice to clients Real unit · SFJ Awards
What you'll be able to do
- Understand the process and procedures of providing legal advice.
- Define client needs
- Provide legal advice to meet client needs
- Understand the use of interpreters in the provision of legal information and advice to clients
- Understand how policy issues can impact on legal advice clients
- Understand discrimination in the context of providing legal advice
- Understand client referral to specialist advisers
Providing legal information and advice using technology Real unit · SFJ Awards
What you'll be able to do
- Understand technology for providing legal information and advice remotely
- Respond to client queries when using technology
- End remote interactions with clients
Supporting legal advice clients to act on their own behalf Real unit · SFJ Awards
What you'll be able to do
- Understand how to support clients to act on their own behalf
- Establish client needs and capabilities
- Support clients to act on their own behalf
- Provide ongoing support to clients
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Act on behalf of clients in informal proceedings
- Standard
Develop and manage interviews with clients
- Standard
Develop the capacity of the organisation to meet the needs of clients
- Standard
Enable clients to act on their own behalf
- Standard
Provide First Line Education Legal Advice
- Standard
Provide First Line Welfare Rights Legal Advice
- Standard
Provide Specialist Criminal Law Advice
- Standard
Provide and receive referrals on behalf of clients
- Standard
Provide first line asylum legal advice
- Standard
Provide first line consumer legal advice
- Standard
Provide first line discrimination legal advice
- Standard
Provide first line employment legal advice
- Standard
Provide first line family law advice
- Standard
Provide first line health and community care legal advice
- Standard
Provide first line housing legal advice
- Standard
Provide first line immigration legal advice
- Standard
Provide first line legal advice for students
- Standard
Provide first line mental health legal advice
Showing 18 of 34 standards these units map to.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 23 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Associate Legal Technology Assistant
This work can lead to roles such as Senior Legal Technology Coordinator or Lead Legal Technologist, taking on bigger projects and more technical responsibility.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by SFJ Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Managing interviews with legal advice clientsProviding and receiving referrals on behalf of legal advice clientsProviding initial employment legal information and adviceProviding initial legal advice in consumer lawProviding initial legal advice in family lawProviding initial legal advice in housing lawProviding initial legal advice in welfare rightsProviding initial money and debt legal advice
Each one is a real unit registered against this qualification.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Act on behalf of clients in informal proceedings
- Develop and manage interviews with clients
- Develop the capacity of the organisation to meet the needs of clients
- Enable clients to act on their own behalf
- Provide First Line Education Legal Advice
- Provide First Line Welfare Rights Legal Advice
- Provide Specialist Criminal Law Advice
- Provide and receive referrals on behalf of clients
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
This qualification is no longer awarded.
Ofqual lists it as no longer awarded, so it cannot be started today. The last day to be awarded it was 31 October 2024. It is here because people still hold it.
These are open to new learners in the same subject.
- ABBE Level 3 Certificate in Property Advice and Practice
- ABBE Level 3 Certificate in Residential Property Advice and Practice (Property Management)
- ABBE Level 3 Diploma in Residential Property Advice and Practice
- CICM Level 3 Diploma in Money and Debt Advice
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.