The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Associate Virtualisation Administrator
1-2 yearsSkills to master
- Basic VM management (provisioning, snapshots), monitoring dashboards, incident response (L1), following runbooks, basic patching.
You're ready to move on when
- Can independently handle most standard VM requests without supervision.
- Consistently resolves L1/L2 incidents within SLA.
- Demonstrates a solid understanding of virtualisation fundamentals.
- Actively contributes to team knowledge sharing and documentation.
- 2
IT Support Engineer (with Virtualisation Exposure)
2-3 yearsSkills to master
- Troubleshooting server-side issues, understanding infrastructure components, basic virtualisation concepts, customer service skills.
You're ready to move on when
- Has frequently escalated or worked on server-related issues that touched virtualisation.
- Taken initiative to learn more about our virtual environment in their current role.
- Strong troubleshooting methodology and desire to specialise in infrastructure.
- 3
Junior Systems Administrator
2-4 yearsSkills to master
- Server OS management (Windows/Linux), active directory, basic networking, scripting, virtualisation basics.
You're ready to move on when
- Has managed virtual machines as part of their sysadmin duties.
- Demonstrates strong scripting skills (PowerShell, Python) and a desire to automate.
- Proven ability to manage and troubleshoot server infrastructure.