The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Telecoms Engineer (L2)
3-5 yearsSkills to master
- Independent troubleshooting of Tier 2 incidents, ownership of standard network changes, basic automation scripting, and clear documentation.
You're ready to move on when
- Consistently resolving complex issues without escalation.
- Successfully leading small network projects from start to finish.
- Proactively identifying areas for network improvement.
- Demonstrating a strong grasp of core routing, switching, and firewall concepts.
- 2
Network Operations Centre (NOC) Engineer
4-6 yearsSkills to master
- Rapid incident diagnosis, advanced monitoring tool usage, initial remediation of critical outages, and excellent communication during incidents.
You're ready to move on when
- Expertise in using monitoring tools to quickly pinpoint network issues.
- Proven ability to follow complex runbooks and execute initial troubleshooting steps under pressure.
- Strong understanding of network health metrics and their implications.
- Effective communication with senior engineers and management during critical events.
- 3
IT Infrastructure Engineer (with Network Specialisation)
5-7 yearsSkills to master
- Broad understanding of IT infrastructure beyond just networking (servers, virtualisation, storage), and how network interacts with these components.
You're ready to move on when
- Demonstrated ability to troubleshoot issues across multiple infrastructure domains.
- Experience with virtual networking components (e.g., VMware NSX, Hyper-V networking).
- A holistic view of IT systems and their interdependencies.
- Strong collaboration skills with other infrastructure teams.