The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
IT Support / Helpdesk Specialist
1-3 yearsSkills to master
- Troubleshooting basic network connectivity, understanding user issues, exposure to Active Directory, and a foundational grasp of IT systems. You’d have seen a lot of 'layer 8' problems.
You're ready to move on when
- Consistently resolving network-related tickets efficiently.
- Showing a keen interest in security aspects of IT support (e.g., phishing reports, malware alerts).
- Proactively learning about firewalls or security tools in your own time.
- Asking 'why' things are configured a certain way, not just 'how' to fix them.
- 2
Junior Network Administrator / Network Operations Centre (NOC) Engineer
1-2 yearsSkills to master
- Deep understanding of network infrastructure (routers, switches), monitoring network performance, initial incident response for network outages, and basic firewall concepts.
You're ready to move on when
- Successfully managing and monitoring network devices.
- Demonstrating strong troubleshooting skills for network issues.
- Actively participating in network change management processes.
- Expressing a desire to specialise in network security and take on more security-focused tasks.
- 3
Associate Security Operations Analyst
0-2 yearsSkills to master
- Monitoring security dashboards, following runbooks for low-level alerts, basic log analysis, and understanding common threat types. This is often the direct feeder role.
You're ready to move on when
- Consistently meeting MTTA targets for alerts.
- Producing high-quality initial incident reports.
- Showing initiative in investigating alerts beyond the basic runbook.
- Developing a strong understanding of network-specific security events and logs.