The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Supplier Sustainability Assessment Completion Rate
Percentage of key suppliers who complete their annual sustainability assessments (e.g., EcoVadis, Sedex) on time.
Target · 90% completion for Tier 1 suppliers If we have 100 key suppliers, you'll need 90 of them to submit their assessments by the deadline. If only 70 do, we've got a problem to fix.
Data Accuracy for Scope 3 Emissions
Error rate in supplier-provided data (e.g., energy consumption, transport distances) used for Scope 3 emissions calculations.
Target · Less than 5% error rate on audited data points You've collected energy data from 50 suppliers. When we spot-check 10 of them, we'd expect no more than 1 or 2 minor discrepancies, like a unit conversion error, not a missing year of data.
Corrective Action Plan (CAP) Implementation Rate
Percentage of identified supplier non-conformities (e.g., audit findings) that have a clear corrective action plan agreed and tracked.
Target · 95% of critical non-conformities have CAPs within 30 days After an audit, a supplier has 5 critical issues. You'll need to work with them to get a plan for all 5 within a month, even if the fixes themselves take longer.
LCA Data Collection Efficiency
Time taken to gather all necessary Bill of Materials (BOM) and process data for a new product's initial Life Cycle Assessment.
Target · Data collection completed within 2 weeks for standard products For a new product launch, Product Development needs an LCA. You'll need to pull together all the material and manufacturing data from various internal and external sources in a fortnight.
Supplier Engagement & Relationship Building
How effectively you build trust and collaborate with suppliers to improve their sustainability performance.
- Evidence: Suppliers proactively reach out with questions or issues. You get good response rates on requests. Procurement colleagues tell us you've helped them get difficult suppliers on board. You can point to specific instances where a supplier improved because of your guidance.
Problem Solving & Issue Resolution
Your ability to identify and resolve data discrepancies or process bottlenecks in sustainability reporting.
- Evidence: You spot an inconsistency in a supplier's emissions report and figure out why. You propose a better way to collect certain data. You don't just flag problems
- you come with potential solutions. Managers aren't constantly having to unblock you.
Internal Collaboration & Communication
How well you work with internal teams (Procurement, Operations, Product) to embed sustainability into their day-to-day.
- Evidence: Colleagues from other departments say you're easy to work with and explain things clearly. You're invited to cross-functional meetings because people value your input. You can translate complex sustainability jargon into language that makes sense to non-experts.
Process Improvement & Efficiency
Your contribution to making our internal sustainability data collection and reporting processes smoother and more effective.
- Evidence: You suggest and implement small changes that save time or improve data quality. You document a new process that makes it easier for others. You're not just following the playbook
- you're looking for ways to make it better.
