The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Data Completeness for Assigned Streams
The percentage of required data points collected for your specific areas (e.g., Scope 1 & 2 GHG emissions, waste volumes).
Target · 98%+ If you're responsible for collecting energy consumption data from 50 sites, we'd expect you to have 49 or 50 sites reporting their data each month.
Data Error Rate
The number of identified errors or inconsistencies in the data you've collected and processed, before it goes to a senior reviewer.
Target · <2% of data points flagged Out of 100 data entries for waste volumes, you should ideally have no more than 2 that need correction after your initial processing.
On-Time Submission of Report Sections
Meeting internal deadlines for drafting and submitting your assigned sections of our annual sustainability reports (e.g., GRI, SASB).
Target · 100% on-time If the first draft of the GHG emissions section is due 15 January, you'll have it ready for review by then, or even a bit earlier.
Response Time to Data Requests
How quickly and accurately you can pull specific data points or provide initial analysis when asked by internal stakeholders.
Target · Within 24-48 hours for routine requests Marketing asks for our water consumption for the last quarter; you provide the verified number within a day.
Accuracy and Clarity of Analysis
The quality of your initial data analysis and the way you present findings, ensuring they're easy to understand and well-supported.
- Feedback from senior team members on the robustness of your analysis
- minimal corrections needed on drafted report sections
- ability to clearly explain data trends during team meetings.
Proactive Problem-Solving for Data Gaps
Your initiative in identifying missing or inconsistent data, and then proposing practical ways to fix those issues.
- You flag an issue with site X's energy data and suggest contacting their facilities manager directly, rather than just waiting for the data to appear
- you propose a new template to improve future data collection.
Stakeholder Collaboration for Data Collection
How effectively you work with colleagues across the business to get the data you need, building good relationships along the way.
- Site managers respond promptly to your data requests
- you're able to gently remind people without causing friction
- positive feedback from internal teams about your approach.
Contribution to Team Knowledge
Sharing what you've learned about specific data sources, reporting challenges, or new regulations with the wider team.
- You present a short update on a new data source during a team meeting
- you create a useful 'how-to' guide for a tricky data collection process
- new joiners come to you with questions about specific data streams.