UK

United Kingdom · Research and development · Mid-Level (2-5 years)

Laboratory Operations Assistant

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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Also at another level: the Senior Laboratory Operations Assistant job description.

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  • Experience bandMid-Level (2-5 years)
  • Direct reportsNo direct reports
  • Reports toSenior Laboratory Operations Assistant or Laboratory Operations Specialist
  • UK framework levelUsually a coordinator, or early in a professional job

Also advertised as Lab Technician · Research Assistant (Operations) · Laboratory Support Specialist

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

GQA PAA\VQ-SET Level 3 NVQ Diploma in Laboratory and Associated Technical Activities GQA Qualifications Limited · Level 3 · covers 3 of 10 standards
ETCAL Level 3 Diploma in Laboratory and Associated Technical Activities ETC Awards Limited · Level 3 · covers 3 of 10 standards
NOCN Level 3 Diploma in Healthcare Support NOCN · Level 3 · covers 2 of 10 standards
IAT Level 4 Diploma in Laboratory Animal Science and Technology Institute of Animal Technology · Level 4 · covers 1 of 10 standards
GQA PAA\VQ-SET Level 3 Certificate in Laboratory Technical Skills GQA Qualifications Limited · Level 3 · covers 1 of 10 standards
ETCAL Level 2 NVQ Certificate in Laboratory and Associated Technical Activities ETC Awards Limited · Level 2 · covers 5 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Maintain and control stocks of all resources, equipment and consumables for scientific or technical activities GQA PAA\VQ-SET Level 3 NVQ Diploma in Laboratory and Associated Technical Activities
Assist in receiving, handling and dispatching clinical specimens NOCN Level 3 Diploma in Healthcare Support
Laboratory animal housing and routines IAT Level 4 Diploma in Laboratory Animal Science and Technology
Chromatography GQA PAA\VQ-SET Level 3 Certificate in Laboratory Technical Skills
Maintain stocks of resources, equipment and consumables for scientific or technical use ETCAL Level 2 NVQ Certificate in Laboratory and Associated Technical Activities

The future skills this job leans on

Data Fluency turning numbers into a decision
Automation Fluency building AI into how work runs
Systems Fluency seeing the whole picture
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Your Plan Illustration

Built for Laboratory Operations Assistant

5 units that map to this job, from the qualifications that cover it.

  1. Maintain and control stocks of all resources, equipment and consumables for scientific or technical activities GQA Qualifications Limited · covers 3 of 10 standards Level 3
  2. Assist in receiving, handling and dispatching clinical specimens NOCN · covers 2 of 10 standards Level 3
  3. Laboratory animal housing and routines Institute of Animal Technology · covers 1 of 10 standards Level 4
  4. Chromatography GQA Qualifications Limited · covers 1 of 10 standards Level 3
  5. Maintain stocks of resources, equipment and consumables for scientific or technical use ETC Awards Limited · covers 5 of 10 standards Level 2
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Laboratory Operations Assistant?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Basic Data Visualisation & Storytelling
  • Basic Automation Scripting (e.g., Python for Lab Ops)
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Laboratory Operations Assistant plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

A laboratory operations assistant keeps a research lab running, from stocking reagents to maintaining instruments and safety standards.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Benchling / LabWare LIMS (or similar ELN/LIMS) Intermediate

Accurately entering data for sample tracking, updating reagent inventories, retrieving experimental protocols, and logging equipment usage. You'll be comfortable navigating the system and generating basic reports.

Quartzy / Labguru (or similar Inventory Management) Intermediate

Logging new reagents, updating stock levels after use, fulfilling basic requests from inventory, and setting reorder points. You'll be responsible for keeping the digital inventory in sync with the physical one.

Microsoft Excel / GraphPad Prism Intermediate

Entering raw data from experiments, performing basic calculations (like averages, standard deviations), creating simple bar graphs and charts from templates, and troubleshooting common spreadsheet issues (e.g., VLOOKUPs).

Agilent OpenLab / Thermo Fisher Chromeleon (or similar Instrument Control Software) Intermediate

Executing pre-written methods/sequences on instruments, performing daily system startup and shutdown procedures, and performing basic troubleshooting when an instrument flags an error. You'll also set up new, simple sequences.

SAP S/4HANA / Oracle NetSuite (or similar Procurement/ERP) Intermediate

Creating purchase requisitions from predefined templates, tracking order statuses, managing goods receipt, and resolving minor invoicing issues with the Accounts Payable team. You'll be the first point of contact for order queries.

MS Teams / Confluence (or similar Collaboration & Docs) Intermediate

Drafting and revising SOPs, organising documentation spaces for specific projects, communicating status updates in team channels, and setting up project-specific communication guidelines.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Daily Task Prioritisation Follows supervisor's daily task list, escalates conflicts. Independently prioritises routine tasks based on lab needs and scientist requests; consults supervisor on conflicting 'urgent' requests. Sets daily and weekly task priorities for themselves and junior staff; consults with lab managers on project-critical priorities.
Routine Equipment Troubleshooting Identifies basic instrument errors (e.g., 'door open' message), reports to supervisor. Performs basic troubleshooting (e.g., checking connections, restarting instrument, replacing simple parts like fuses) and decides when to escalate to a service engineer or supervisor. Diagnoses complex equipment issues, decides on repair vs. replacement for minor components, and manages service engineer visits.
Reagent Ordering Identifies low stock, flags to supervisor for ordering. Places routine orders for reagents and consumables based on reorder points and anticipated usage; consults supervisor for new vendors or high-value items (e.g., over £100). Manages preferred vendor lists, negotiates minor discounts, and approves reagent orders up to a defined budget (e.g., £500) without direct supervisor approval.
SOP Adherence/Deviation Follows SOPs strictly, reports any difficulty in adherence. Follows SOPs meticulously; identifies minor ambiguities or potential improvements and proposes changes to supervisor before deviating. Identifies and drafts revisions to existing SOPs for approval; advises on appropriate responses to minor SOP deviations.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Inventory Accuracy
How closely our recorded stock levels match the physical count of reagents and consumables.
Target · Greater than 98% accuracy across all tracked items.

If we count 100 critical reagents, you should only be off by 1 or 2. Missing a critical antibody because the system said we had it, but we didn't, is a big problem.

Reagent Stock-Out Incidents
The number of times a critical reagent or consumable runs out unexpectedly, causing delays to experiments.
Target · No more than 1 critical stock-out per quarter.

A scientist can't start their Monday experiment because the specific cell culture media they needed wasn't ordered in time. That counts as an incident.

Equipment Uptime
The percentage of time key lab instruments are operational and available for use, excluding scheduled maintenance.
Target · Maintain 95% uptime for core shared equipment (e.g., centrifuges, plate readers).

If a centrifuge is down for 2 days in a month (roughly 5% of working days), that's hitting the target. More than that, and we've got a problem.

Waste Management Compliance
Adherence to all internal and external regulations for hazardous and biological waste disposal.
Target · Zero non-compliance incidents or fines from waste audits.

All chemical waste is correctly segregated and labelled, and no sharps containers are overfilled. A single incorrectly disposed biological sample would be a failure here.

Scientist Satisfaction
How happy the research teams are with the support you provide, particularly around responsiveness and proactive problem-solving.
  • Scientists consistently comment on your helpfulness and efficiency. You're often the first person they go to with a lab ops query. They'll tell your manager you've made their lives easier, or even better, they won't even notice the lab ops because everything just works.
Process Improvement Contributions
Your ability to spot inefficiencies in current lab operations and suggest practical ways to make things better.
  • You'll propose a new way to organise the -80 freezer that saves time, or suggest a tweak to an SOP that makes it clearer. You might even draft a small update to an existing protocol that gets adopted by the team.
Documentation Quality
The clarity, accuracy, and completeness of your records for inventory, equipment logs, and routine procedures.
  • Your ELN entries are always thorough and easy to follow. Anyone can pick up your equipment log and understand what's happened. Audit trails for samples are impeccable. You're not just filling out forms
  • you're creating a reliable record.
Safety & Housekeeping
Maintaining a clean, organised, and safe working environment for everyone in the lab.
  • Your bench and shared areas are always tidy. You spot and address potential hazards before they become issues. You're the person who reminds others about safety protocols in a helpful, not preachy, way. The lab generally looks ready for an inspection at any time.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Enabling Scientific Discovery

You get a real kick out of knowing that your meticulous work directly contributes to groundbreaking research. You'll feel a sense of pride when you see a publication come out that used reagents you prepared or data from instruments you maintained.

You might not be designing the experiment, but you're making sure the reagents are perfect, the cells are healthy, and the equipment is calibrated. You know that without your work, the experiment simply wouldn't happen, and that feels good.

Order and Structure

You genuinely enjoy bringing order to what can sometimes be a chaotic lab environment. Organising the stockroom, perfecting an inventory system, or making sure every piece of glassware is spotless gives you a quiet satisfaction.

Walking into a well-organised cold room or seeing a perfectly stocked bench, knowing you made it happen, is genuinely satisfying for you. You like things to be in their place and processes to be clear.

Practical Problem-Solving

You're motivated by the challenge of figuring out why something isn't working and finding a practical solution. Whether it's troubleshooting a finicky instrument or optimising a prep workflow, you enjoy getting your hands dirty to fix things.

When a scientist can't find a specific buffer, you don't just say 'it's not here'. You'll check the inventory system, look in the usual spots, and if it's truly missing, you'll figure out how to get it or make it quickly. You like the detective work.

What frustrates people
  • The 'Reagent Ghost': The person who uses the last of a critical reagent or buffer and puts the empty container back on the shelf without telling anyone. It's infuriating.
  • Disappearing Equipment: Your favourite set of pipettes or a specific vortexer vanishing from your bench, only to be found on a scientist's bench three days later, usually uncleaned.
  • The 'Urgent' Friday Afternoon Request: A senior scientist realising they need 2 litres of a complex, multi-component buffer prepared for a Monday morning experiment, completely derailing your end-of-week plans.
  • Chasing the Paper Trail: Spending hours hunting down scientists to get them to sign off on their ELN entries or log their use of a shared instrument so you can maintain compliance. It's like herding cats.
  • The Monotony Grind: The unglamorous reality of spending an entire day autoclaving glassware, preparing media, or restocking consumables. It's critical work, but it can be mind-numbing after a while.
What this role does not give you
  • This isn't a research scientist role; you won't be designing experiments or leading scientific projects. Your focus is operational excellence.
  • You won't have direct reports at this level, so if people management is your main motivator, this isn't the right fit right now.
  • While you'll interact with scientists, you won't be presenting data at scientific conferences or writing papers.
  • Expect some level of routine. While there are always new challenges, many core tasks are consistent and repetitive.

8Who you work with

Your work directly supports the productivity of our entire research team. If you keep the lab stocked and operational, scientists can spend more time at the bench, accelerating our project timelines. Mess it up, and you're looking at delayed experiments, wasted materials, and frustrated scientists – which, frankly, nobody wants.

Inside the business
  • Research Scientists (your primary 'customers')
  • Lab Managers (who oversee specific research groups)
  • Procurement Team (for ordering and supplier issues)
  • Finance Department (for budget queries and invoice approvals)
  • Health & Safety Officer (for compliance and incident reporting)
Outside the business
  • Equipment Service Engineers (when instruments need fixing)
  • Reagent and Consumable Suppliers (for deliveries and order issues)
  • Waste Disposal Contractors (for hazardous and general lab waste)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • At least 2 years of hands-on experience working in a research or diagnostic laboratory, specifically in an operational or support role.
  • Proven ability to follow complex written protocols (SOPs) accurately and consistently.
  • Demonstrable experience with basic lab calculations (e.g., preparing molar solutions, dilutions).
  • Experience using a Laboratory Information Management System (LIMS) or Electronic Lab Notebook (ELN) for data entry and retrieval.
  • A solid understanding of basic laboratory safety procedures and chemical handling protocols.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced LIMS/ELN Configuration

As our research needs evolve, our LIMS/ELN will need to be adapted. Moving beyond basic data entry to understanding how to configure new workflows, custom fields, and reporting templates will make you indispensable.

Workflow Design · Custom Field Creation · Advanced Reporting

  • This quarter: Volunteer to help your supervisor with any LIMS/ELN configuration changes, even if it's just observing.
  • Next 6 months: Seek out advanced user training for our specific LIMS/ELN platform.
  • Within a year: Propose and implement a small workflow improvement within the LIMS/ELN, with supervisor approval.

Quick win: Familiarise yourself with all the existing configuration options and settings in our LIMS/ELN. Understand what each one does.

Instrument Diagnostics & Minor Repair

Reducing reliance on external service engineers for every minor issue will save us significant time and money. Being able to diagnose more complex problems and perform minor repairs will keep our instruments running and experiments on schedule.

Electrical Safety · Component Identification · Reading Schematics (Basic)

  • This quarter: Ask to shadow service engineers during their visits and learn from them.
  • Next 6 months: Read instrument manuals thoroughly, especially the troubleshooting sections.
  • Within a year: Take an online course on basic electronics or instrument repair (if available and relevant to our equipment).

Quick win: Create a detailed troubleshooting guide for the most common issues on our frequently used instruments, based on your observations and manuals.

11Staying current once you are in

What people here do to keep up
  • Attending webinars or workshops on new lab technologies or operational best practices.
  • Participating in internal training programmes on specific instruments or software.
  • Joining professional networks for lab technicians or operations professionals to share knowledge.
  • Taking online courses in areas like advanced Excel, basic Python for data handling, or project management fundamentals.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Basic Data Visualisation & Storytelling

Lab operations generate a huge amount of data (inventory, equipment uptime, waste volumes). Being able to turn this raw data into clear, actionable visualisations will become crucial for demonstrating efficiency and identifying trends, rather than just reporting numbers.

  • Choosing the Right Chart Type
  • Data Cleaning & Preparation
  • Dashboard Basics
  • Identifying Trends & Outliers

Basic Automation Scripting (e.g., Python for Lab Ops)

Many routine, repetitive tasks in lab operations (like generating reports from LIMS, parsing instrument logs, or sending automated reminders) can be automated with simple scripts. Learning a basic scripting language will significantly boost your productivity and allow you to tackle more complex challenges.

  • Variables and Data Types
  • Conditional Logic (If/Else)
  • Loops (For/While)
  • Interacting with APIs (Basic)

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Good Laboratory Practices (GLP)
  • Aseptic & Sterile Technique
  • SOP Adherence & Basic Revision
  • Laboratory Asset Maintenance (Routine)
  • Chemical & Biosafety Management (EHS)
  • Lab-Specific Supply Chain & Logistics

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Entry-Level Lab Assistant to Lab Operations Assistant

    2-3 years

    Skills to master

    • Mastering aseptic technique, independent inventory management, routine equipment cleaning and basic troubleshooting, and meticulous documentation.

    You're ready to move on when

    • Consistently completes tasks accurately with minimal supervision.
    • Proactively identifies and resolves minor lab issues.
    • Demonstrates a strong understanding of GLP and safety protocols.
    • Receives positive feedback from scientists on support provided.
  2. 2

    Research Technician (with Ops focus) to Lab Operations Assistant

    2-4 years

    Skills to master

    • Transitioning from primarily experimental work to a stronger focus on operational efficiency, supply chain management, and equipment lifecycle. Developing a 'big picture' view of lab needs.

    You're ready to move on when

    • Expresses a clear interest in operational rather than experimental work.
    • Has taken on informal operational responsibilities in previous roles (e.g., managing a specific reagent stock).
    • Shows strong organisational and problem-solving skills in a lab context.
    • Understands the impact of operational efficiency on research timelines.
  3. 3

    Vocational Training/Apprenticeship to Lab Operations Assistant

    3-5 years (including training)

    Skills to master

    • Applying theoretical knowledge from vocational training to real-world lab challenges, developing practical troubleshooting skills, and gaining experience with various lab information systems.

    You're ready to move on when

    • Successfully completed a relevant apprenticeship or vocational programme.
    • Demonstrates strong practical skills during interviews and assessments.
    • Has experience working in a regulated environment (if applicable to training).
    • Eager to take on more responsibility and ownership of lab processes.

15Where this role leads

The long view: This work can lead to a laboratory operations manager role, running a team and a budget, or on to director roles overseeing operations across a whole site.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Laboratory Operations Assistant is actually changing.

Where it leads

Roles this leads to

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Maintain and control stocks of all resources, equipment and consumables for scientific or technical activities, worked against Laboratory Operations Assistant.

Maintain and control stocks of all resources, equipment and consumables for scientific or technical activities Level 3

Applied to your work in Laboratory Operations Assistant

This unit aims to provide learners with the skills and knowledge to effectively maintain and control stocks of resources, equipment, and consumables for scientific or technical activities. Learners will be able to monitor stock levels, implement control procedures to prevent shortages or overstocking, and understand the importance of proper storage and stock rotation.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

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See Your Progress Grow Illustration
Laboratory Operations Assistant
  • Good Laboratory Practices (GLP)
  • Aseptic & Sterile Technique
  • SOP Adherence & Basic Revision
  • Laboratory Asset Maintenance (Routine)
  • Chemical & Biosafety Management (EHS)
  • Lab-Specific Supply Chain & Logistics
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Laboratory Operations Assistant is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Senior Laboratory Operations Assistant

    3-5 years in current role

    From OFQUAL 5-6 to OFQUAL 6-7

    • SOP Development & Revision Drafting and formally revising Standard Operating Procedures.
    • Advanced Equipment Troubleshooting Diagnosing and often fixing more complex instrument faults.
    • Basic Project Coordination Leading small operational improvement projects (e.g., reorganising a specific lab area).
    • Vendor Relationship Management Acting as a primary contact for key suppliers and service providers.
Working with AI on the job

Working with AI

Where AI is starting to help

Imagine a lab where the tedious, repetitive tasks are handled by intelligent assistants, freeing you up to focus on the more interesting and impactful parts of your job. That's not science fiction; it's the reality we're building with AI.

As a Laboratory Operations Assistant, you're constantly juggling inventory, equipment, and safety. Our AI productivity tools are designed to take the grunt work out of these areas, letting you work smarter, not harder. We're not replacing you; we're empowering you.

Predictive Inventory Automation

An AI tool that analyses historical usage data from Quartzy or Benchling LIMS to predict future reagent needs with surprising accuracy. It'll automatically flag items nearing reorder points and even draft purchase orders for your review, cutting down on manual stock checks and preventing those dreaded 'reagent ghost' moments.

Equipment Health Monitoring

Use AI to analyse performance logs from instruments like HPLCs or freezers. It can spot subtle patterns in pressure fluctuations or temperature deviations that indicate a potential fault. This means you can proactively schedule preventative maintenance before an instrument breaks down, saving hours of reactive troubleshooting and costly downtime.

Intelligent SOP Authoring Assistant

Drafting new Standard Operating Procedures can be a real drag. Our AI assistant helps by providing smart templates, suggesting compliance language based on GxP standards, and even summarising manufacturer's manuals into concise steps. It'll help you get to a solid first draft much faster, ready for your expert review.

Automated Safety Data Summarisation

Whenever a new chemical arrives, you've got to understand its Safety Data Sheet (SDS). An AI tool can instantly parse complex SDS documents and generate a concise, easy-to-read summary of key hazards, required PPE, and spill procedures. You can then use these summaries for quick lab signage or safety briefings, ensuring faster and more accurate safety compliance.

Common questions

Common questions

How do you become a Laboratory Operations Assistant?

Common routes in include Entry-Level Lab Assistant to Lab Operations Assistant (2-3 years), Research Technician (with Ops focus) to Lab Operations Assistant (2-4 years) and Vocational Training/Apprenticeship to Lab Operations Assistant (3-5 years (including training)). Times vary with prior experience.

Where can a Laboratory Operations Assistant progress to?

This role can lead on to Senior Laboratory Operations Assistant (3-5 years in current role), depending on the skills you build.

What new skills matter most for a Laboratory Operations Assistant?

Increasingly, Basic Data Visualisation & Storytelling and Basic Automation Scripting (e.g., Python for Lab Ops). These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 3

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.
This job at other levels
More jobs in research and development

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills here transfer to quality assurance, facilities management or supply chain roles in industries such as pharma, biotech or diagnostics. They also suit sales or support roles with lab equipment manufacturers. A solid grasp of lab workflows is useful in any of these settings.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my Laboratory Operations Assistant plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.