UK

United Kingdom · Procurement · Principal/Manager (12-16 years)

Manager, Procurement Technology and Systems

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  • Experience bandPrincipal/Manager (12-16 years)
  • Direct reports3-8 reports
  • Reports toDirector, Procurement Transformation
  • UK framework levelUsually a manager, or the deepest specialist in a team

Also advertised as Head of Procurement Systems · Procurement Solutions Manager · Senior Manager, P2P Technology

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

ETCAL Level 5 Advance Diploma in Project Controls ETC Awards Limited · Level 5 · covers 1 of 6 standards
GQA Level 7 NVQ Diploma in Construction Senior Management GQA Qualifications Limited · Level 7 · covers 1 of 6 standards
Highfield Level 7 NVQ in Construction Senior Management (RQF) Highfield Qualifications · Level 7 · covers 1 of 6 standards
ProQual Awarding Body Level 7 Vocationally-Related Qualification in Construction Management ProQual Awarding Body · Level 7 · covers 1 of 6 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Supply Chain and Procurement ETCAL Level 5 Advance Diploma in Project Controls
Implement, monitor and control strategic procurement systems in construction management GQA Level 7 NVQ Diploma in Construction Senior Management

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Frontier Fluency the next wave, beyond mainstream AI
Foresight Fluency seeing round the corner
Your Plan Illustration

Built for Manager, Procurement Technology and Systems

2 units that map to this job, from the qualifications that cover it.

  1. Supply Chain and Procurement ETC Awards Limited · covers 1 of 6 standards Level 5
  2. Implement, monitor and control strategic procurement systems in construction management GQA Qualifications Limited · covers 1 of 6 standards Level 7
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Manager, Procurement Technology and Systems?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI-Powered Predictive Procurement & Scenario Planning
  • Blockchain & Distributed Ledger Technology (DLT) for Supply Chain Traceability
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Manager, Procurement Technology and Systems plan as you set up, starting with the free Automation Fluency module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

Leads the technology and systems that support procurement, managing a team of analysts and engineers to keep processes running and improving.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

S2P/P2P Suites (Coupa, SAP Ariba, Ivalua, Jaggaer) Strategic

Leading platform selection and RFP processes, managing vendor relationships and contract negotiations, defining the multi-year S2P roadmap and total cost of ownership (TCO) for these critical systems.

ERP Systems (SAP S/4HANA, Oracle Fusion Cloud) Architect

Governing the end-to-end financial data flow between procurement and ERP, making strategic decisions on ERP integration strategy, and ensuring alignment with corporate finance architecture. You're thinking about the big picture here.

Data & Analytics (Tableau, Power BI, Celonis) Strategic

Defining the overall procurement analytics strategy, championing investment in new tools, and presenting data-driven business cases to executive leadership. You're using data to tell a story and drive decisions.

Integration (iPaaS) (MuleSoft, Dell Boomi, Workato) Architect

Designing the overall integration landscape for all procurement systems, selecting iPaaS vendors, and establishing data governance standards for all connected systems. This is about building the connective tissue of our tech stack.

Contract Lifecycle Management (CLM) (Icertis, DocuSign CLM, Agiloft) Strategic

Selecting and owning the CLM platform, working with General Counsel to align technology with legal risk policies, and ensuring enterprise-wide adoption. You're making sure our contracts are managed efficiently and compliantly.

Ticketing & Project Management (Jira, ServiceNow, Asana) Strategic

Managing the overall portfolio of procurement technology projects, allocating resources based on business priorities, and reporting on project ROI to leadership. You're keeping the entire show on the road.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
System Configuration Changes (e.g., approval workflows, catalogue setup) Executes changes based on documented requirements, reviewed by Senior Analyst. Designs and implements routine configuration changes independently, seeks Senior Analyst review for complex ones. Designs and implements complex configuration changes, reviews junior work, makes recommendations for best practice. Manager approval for significant changes.
New Feature/Module Implementation Supports UAT, documentation, and basic user training. Leads small-scale feature rollouts, manages project tasks, supports user adoption. Leads significant module implementations, designs solutions, manages stakeholder comms. Manager approves project plan and resources.
Procurement Technology Roadmap & Strategy Provides input on pain points and potential improvements. Proposes solutions for specific problems, contributes to roadmap discussions. Designs and champions specific roadmap initiatives, presents business cases. Manager defines overall roadmap and gets Director approval.
Team Hiring & Performance Management N/A Provides peer feedback for performance reviews, mentors new joiners. Mentors junior team members, provides detailed performance input. Manager conducts interviews, makes hiring decisions, and owns performance reviews.
Budget Allocation for Procurement Technology N/A Provides estimates for specific project tasks. Develops cost estimates for project initiatives, manages small project budgets (e.g., £10K). Manager owns the overall functional budget (£500K-£2M) and approves all major spend.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Process Automation Rate (Touchless Invoicing)
The percentage of invoices processed automatically without human intervention, from receipt to payment.
Target · Increase touchless invoice processing from 50% to 75% within 12 months.

If we process 10,000 invoices a month, moving from 5,000 to 7,500 touchless means your team's automation efforts are paying off big time. We'll track this in our P2P system's analytics module.

Spend Under Management (SUM) in S2P System
The proportion of our total addressable spend that flows through and is tracked by our core Source-to-Pay (S2P) system.
Target · Increase SUM from 85% to 95% within 18 months.

If £100M of our £120M addressable spend is currently in the system, you'll be driving initiatives to get that remaining £20M accounted for. This often means better user adoption and system configuration.

Requisition-to-Order Cycle Time
The average time it takes from a user creating a requisition to a Purchase Order being dispatched to a supplier.
Target · Decrease average cycle time by 25% (e.g., from 4 days to 3 days) within 12 months.

This isn't just about speed; it's about getting goods and services to our internal customers faster. You'll look at approval workflows, integration points, and user experience to shave off those precious hours.

User Adoption Rate for New Modules/Features
The percentage of target users actively using new system modules or significant features rolled out by your team.
Target · Achieve >70% active user adoption for any major new feature within 3 months of launch.

If you launch a new Contract Lifecycle Management module to 100 legal and procurement users, we'll expect at least 70 of them to be logging in and using it regularly. This shows your change management efforts are working.

Procurement Technology Budget Adherence
Managing your team's operational and project budget for procurement technology, ensuring spend is within agreed limits.
Target · Maintain actual spend within ±5% of allocated budget annually.

If your annual budget is £1.5M, we'll expect you to manage vendor contracts, software licenses, and team expenses to stay between £1.425M and £1.575M. No nasty surprises, please.

Stakeholder Satisfaction with Technology Solutions
How effectively your team's solutions meet the needs and expectations of key business stakeholders (e.g., Finance, IT, Business Units).
  • Regular positive feedback from key stakeholders in 1:1s and project reviews. Your team is proactively consulted on new business initiatives that touch procurement. You'll see fewer escalations and more collaborative problem-solving. Honestly, it's about whether they trust your team to deliver.
Procurement Technology Roadmap Clarity & Execution
The quality, strategic alignment, and consistent delivery against the procurement technology roadmap you own.
  • The roadmap is clearly articulated, understood by leadership, and regularly updated. Your team consistently delivers against sprint commitments and project milestones. Quarterly business reviews show clear progress against strategic objectives, not just busy work. It's about delivering what you said you would, when you said you would.
Team Development & Engagement
How well you mentor, develop, and retain your team members, fostering a high-performing and engaged environment.
  • Low voluntary attrition within your team. Team members are visibly growing in their roles and taking on more responsibility. Positive feedback in skip-level meetings and annual engagement surveys. You're building future leaders, not just managing tasks.
System Stability & Performance
The reliability and responsiveness of our core procurement systems, ensuring minimal downtime and optimal user experience.
  • Minimal critical incidents or system outages. Fast system response times reported by users. Your team proactively monitors system health and addresses potential issues before they become problems. Frankly, if the system is always crashing, you're not doing your job.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Building and Growing a High-Performing Team

You'll spend time coaching your direct reports, helping them unstick technical challenges, and planning their career development. You'll celebrate their successes and provide constructive feedback. Honestly, seeing your team thrive is a huge part of the job.

Mentoring a Senior Analyst to lead their first major system upgrade project, or helping a new analyst navigate their first complex integration issue.

Shaping Strategic Technology Roadmaps

You'll be defining the multi-year vision for our procurement tech stack, evaluating new tools, and presenting business cases to leadership. This isn't just about fixing bugs; it's about building the future. You'll spend time researching, planning, and influencing.

Developing the business case for migrating from our current P2P system to a new, more advanced S2P suite, or deciding which AI tools to invest in for spend analytics.

Driving Tangible Business Impact through Technology

Your work will directly lead to reduced costs, increased efficiency, and better supplier relationships. You'll see the numbers move because of the systems your team builds and manages. You'll be tracking those metrics and reporting on them.

Implementing a new contract management system that reduces legal review cycles by 30%, or automating invoice processing to save thousands in manual effort each month.

What frustrates people
  • Being forced to 'pave the cowpath'—automating a fundamentally inefficient manual process because the business isn't ready to change how they work.
  • The 'Shadow IT Amnesty' scenario: a business unit buys a niche SaaS tool, uses it for a year, and then expects your team to seamlessly integrate it with core ERP systems by next quarter, with no budget.
  • Getting caught in the crossfire between Finance (demanding rigid controls) and Procurement (needing speed and flexibility), with your systems team expected to magically satisfy both.
  • Adoption apathy: spending months rolling out a powerful new system or dashboard, only to find that a significant portion of the target users just aren't bothering to log in.
  • The constant battle with 'garbage in, garbage out' – trying to build intelligent systems on top of decades of poorly managed master data (supplier, item, cost centre).
What this role does not give you
  • A purely technical, heads-down coding role with minimal people management.
  • A static, predictable environment where processes never change and systems are always perfect.
  • Total autonomy without needing to justify decisions or build consensus across multiple departments.
  • A role where you can avoid difficult conversations about resource allocation, project prioritisation, or underperforming team members.

8Who you work with

This role directly shapes the operational efficiency and strategic capability of our entire Procurement function. Your team's work ensures we have the right tools to manage billions in spend, mitigate supplier risk, and maintain compliance. Get it right, and we save money, reduce risk, and speed up processes. Get it wrong, and we face significant financial exposure, operational bottlenecks, and a very unhappy workforce. You're essentially building the digital backbone for how we buy everything.

Inside the business
  • Director, Procurement Transformation
  • Head of Finance Operations
  • IT Leadership (Enterprise Applications, Infrastructure)
  • Business Unit Leads (e.g., Marketing, Engineering, Sales)
  • Legal Counsel
Outside the business
  • S2P/P2P Suite Vendors (e.g., Coupa, SAP Ariba)
  • ERP System Providers (e.g., SAP, Oracle)
  • Integration Platform Vendors
  • Consulting Partners

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • A proven track record of successfully leading and managing a team of procurement technology professionals (minimum 3 years in a direct management role).
  • Extensive experience (12+ years total) in the design, implementation, and ongoing management of enterprise-level Source-to-Pay (S2P) or Procure-to-Pay (P2P) systems.
  • Demonstrable experience owning and delivering against a technology roadmap, including budget management and strategic vendor engagement.
  • Strong understanding of core procurement processes (sourcing, contracting, purchasing, invoice processing) and how technology enables them.
  • Experience managing complex cross-functional projects with significant business impact, particularly involving IT, Finance, and various business units.
  • Excellent communication and influencing skills, with a track record of building consensus among diverse stakeholders.

10What to practise next

Where the job is going, and what to do about it starting this week.

Low-Code/No-Code (LCNC) Platform Governance & Integration

Business users are increasingly building their own applications using LCNC platforms (e.g., Microsoft Power Apps, Salesforce Flow). As a manager, you'll need to govern this 'citizen development' to ensure security, data integrity, and seamless integration with core procurement systems, preventing 'shadow IT' from becoming a major risk.

LCNC Platform Landscape · Governance Frameworks for Citizen Development · API Management & Integration Patterns · Security & Compliance in LCNC

  • This quarter: Review our current LCNC strategy (if any) and identify potential risks or opportunities.
  • Next quarter: Work with IT to understand existing LCNC governance and propose procurement-specific guidelines.
  • Month 6: Pilot a small LCNC project within your team, focusing on a non-critical process, to understand the development lifecycle.
  • Ongoing: Stay informed on LCNC trends and best practices for enterprise adoption.

Quick win: Identify any existing 'shadow IT' LCNC tools in Procurement and begin a dialogue with their owners and IT about bringing them under governance.

11Staying current once you are in

What people here do to keep up
  • Regularly attend industry conferences and webinars focused on procurement technology, digital transformation, and supply chain innovation (e.g., Gartner Procurement Tech Summit, ProcureCon).
  • Participate in online courses or certifications in areas like AI/ML for business, data analytics, or cloud architecture to stay current with emerging trends.
  • Engage with peer groups and professional networks to share best practices and learn from other leaders in procurement technology.
  • Take on stretch assignments that expose you to new areas of the business or different types of technology implementations.
  • Mentor junior colleagues, as teaching often reinforces your own understanding and leadership skills.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Powered Predictive Procurement & Scenario Planning

Beyond current AI applications like automated data extraction, the next frontier is using AI to predict future demand, anticipate supplier risks, and model various sourcing scenarios. Competitors are already experimenting with this to gain significant competitive advantage and optimise working capital. This isn't just about reporting; it's about foresight.

  • Machine Learning for Demand Forecasting
  • Predictive Supplier Risk Scoring
  • Optimisation Algorithms for Sourcing
  • Generative AI for Contract Clause Generation

Blockchain & Distributed Ledger Technology (DLT) for Supply Chain Traceability

Customers and regulators are demanding greater transparency and traceability in supply chains, particularly for ethical sourcing and sustainability. Blockchain offers an immutable, shared ledger that can track goods from origin to delivery, verify certifications, and streamline payments. While not mainstream yet, understanding its potential is crucial for future-proofing our supply chain integrity and compliance.

  • Immutable Ledgers
  • Smart Contracts
  • Decentralised Identity for Suppliers
  • Tokenisation of Assets

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Procure-to-Pay (P2P) Process Architecture
  • Source-to-Contract (S2C) Systems Enablement
  • Supplier Data Governance & Management
  • Change Management & User Adoption (at scale)
  • Agile for System Implementation & Portfolio Management
  • Spend Analytics & Category Strategy Support

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Senior Procurement Systems Analyst (L3/L4)

    3-5 years

    Skills to master

    • Deep technical expertise in S2P/P2P configuration and integration, leading complex projects, mentoring junior team members, and strong stakeholder management.

    You're ready to move on when

    • Successfully led 2-3 major system enhancement projects from design to go-live.
    • Consistently received positive feedback on mentorship and peer leadership.
    • Demonstrated ability to troubleshoot complex system issues independently and propose strategic solutions.
    • Proven track record of building consensus among cross-functional teams on technical requirements.
  2. 2

    IT Business Partner (Procurement Focus)

    4-6 years

    Skills to master

    • Translating business requirements into technical solutions, managing IT projects, understanding IT governance and security, and strong relationship building with business stakeholders.

    You're ready to move on when

    • Successfully managed the relationship between IT and a key business function (e.g., Finance, HR).
    • Delivered multiple IT projects on time and within budget for a business unit.
    • Demonstrated ability to bridge the gap between technical and non-technical teams.
    • Strong understanding of enterprise architecture and IT strategy.
  3. 3

    Management Consultant (Procurement Technology)

    5-7 years

    Skills to master

    • Client relationship management, strategic problem-solving, project delivery in diverse environments, business process re-engineering, and technology implementation expertise across various industries.

    You're ready to move on when

    • Successfully led multiple procurement technology transformation projects for external clients.
    • Developed and presented strategic recommendations to senior client leadership.
    • Proven ability to manage project teams and deliver against tight deadlines.
    • Deep understanding of various S2P/P2P platforms and best practices across industries.

15Where this role leads

The long view: This role can lead to senior procurement leadership, such as Chief Procurement Officer. It can also lead to broader technology leadership, such as Head of Enterprise Applications. Another path is organisation-wide digital leadership, as Chief Digital Officer.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Manager, Procurement Technology and Systems is actually changing.

Where it leads

Roles this leads to

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Supply Chain and Procurement, worked against Manager, Procurement Technology and Systems.

Supply Chain and Procurement Level 5

Applied to your work in Manager, Procurement Technology and Systems

This unit aims to provide learners with an understanding of various approaches to Supply Chain Management (SCM) and the integrated nature of supply chain processes. Learners will be able to analyse the role of Corporate Social Responsibility (CSR) in sourcing and distribution, critically evaluate supply chain behaviours and efficiencies, and analyse Enterprise Resource Planning (ERP) systems in management.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Manager, Procurement Technology and Systems
  • Procure-to-Pay (P2P) Process Architecture
  • Source-to-Contract (S2C) Systems Enablement
  • Supplier Data Governance & Management
  • Change Management & User Adoption (at scale)
  • Agile for System Implementation & Portfolio Management
  • Spend Analytics & Category Strategy Support
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Manager, Procurement Technology and Systems is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Director, Procurement Transformation (L6)

    3-5 years

    Strategic leadership of the entire procurement technology and process improvement portfolio.

    • Defining multi-year procurement transformation roadmaps for the entire business unit.
    • Managing multi-million-pound budgets and overseeing a larger team (including other managers).
    • Influencing C-suite and board-level stakeholders on major investment decisions.
    • Leading complex cross-functional programmes that impact multiple business units.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, managing procurement technology means juggling a lot of moving parts, from system configurations to stakeholder demands and team development. AI isn't here to replace your team, but it's absolutely here to make them—and you—massively more productive. We're talking about automating the mundane, surfacing insights faster, and giving your team more time to focus on strategic, high-value work.

As the Manager, you'll be thinking about how to strategically deploy AI tools to amplify your team's output and drive greater efficiency across the entire procurement function. This isn't just about individual productivity; it's about transforming how your whole team operates and delivers value. We've got an AI Hub designed to get you and your team up to speed quickly.

Automated Invoice & Contract Ingestion

Imagine your team spending significantly less time on manual data entry. AI can read unstructured invoices and contracts, extracting key details like amounts, dates, payment terms, and liability clauses, then automatically inputting them into your P2P or CLM system. It flags anomalies for human review, freeing up your team for more complex exception handling and strategic analysis. This means faster processing and fewer errors, which frankly, makes everyone happier.

Proactive Sourcing & Savings Recommendations

Your team can move beyond reactive reporting. AI can continuously analyse spend data, identifying patterns and triggering alerts for sourcing opportunities. Think 'notify me when our cumulative spend with non-contracted marketing suppliers exceeds £100K,' or 'identify all contracts expiring in 180 days with a 10%+ price increase over the last term.' This allows your team to be proactive, not just reactive, in finding savings and optimising supplier relationships.

Intelligent Supplier Risk Monitoring

Instead of manual checks, deploy an AI agent to continuously monitor news, financial reports, and regulatory watchlists for your critical suppliers. It can provide your team with a daily brief: 'Supplier X has a new negative media mention regarding labour practices. Supplier Y's credit rating was just downgraded.' This ensures your team is always ahead of potential risks, allowing for quicker mitigation strategies and protecting the business.

AI-Powered Guided Buying Chatbot

Reduce the volume of Level 1 support tickets for your team. Deploy an intelligent chatbot within your P2P system that users can ask natural language questions to, like 'How do I buy a new laptop?' or 'What's the status of my PO?' The AI guides them to the right catalogue, form, or report, deflecting common queries and letting your team focus on more complex system issues. It's like having an always-on, super-smart assistant for every user.

Common questions

Common questions

How do you become a Manager, Procurement Technology and Systems?

Common routes in include Senior Procurement Systems Analyst (L3/L4) (3-5 years), IT Business Partner (Procurement Focus) (4-6 years) and Management Consultant (Procurement Technology) (5-7 years). Times vary with prior experience.

Where can a Manager, Procurement Technology and Systems progress to?

This role can lead on to Director, Procurement Transformation (3-5 years), depending on the skills you build.

What new skills matter most for a Manager, Procurement Technology and Systems?

Increasingly, AI-Powered Predictive Procurement & Scenario Planning and Blockchain & Distributed Ledger Technology (DLT) for Supply Chain Traceability. These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 5

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in procurement

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built in this role, including technology leadership, process improvement, change management and people management, apply beyond procurement. They can carry into management or leadership roles in finance technology, supply chain operations or IT business partnering, or into consulting work across different industries.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Automation Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.