UK

United Kingdom · Procurement · Lead (8-12 years)

Lead, Procurement Operating Model

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  • Experience bandLead (8-12 years)
  • Direct reports3-5 reports
  • Reports toManager, Procurement Strategy & Operations
  • UK framework levelUsually a manager, or the deepest specialist in a team

Also advertised as Head of Procurement Transformation · Senior Manager, Procurement Strategy · Procurement Design Lead

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

ABBE Level 6 NVQ Diploma in Conservation Awarding Body for the Built Environment · Level 6 · covers 1 of 9 standards
GQA Level 6 NVQ Diploma In Construction Contracting Operations Management V2 GQA Qualifications Limited · Level 6 · covers 1 of 9 standards
Qualifications Scotland Level 6 NVQ Diploma in Construction Contracting Operations Management Qualifications Scotland · Level 6 · covers 1 of 9 standards
ProQual Level 6 Occupational Qualification in Surveying ProQual Awarding Body · Level 6 · covers 1 of 9 standards
Pearson BTEC Level 5 Higher National Diploma in Quantity Surveying Pearson Education Ltd · Level 5 · covers 1 of 9 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Developing a procurement plan and optimising supplier and service provider performance in the workplace NOCN Level 6 NVQ Diploma in Construction Contracting Operations Management (Construction)
Implement resource efficient procurement processes in conservation ABBE Level 6 NVQ Diploma in Conservation
Advanced Building Information Modelling Pearson BTEC Level 5 Higher National Diploma in Quantity Surveying

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Automation Fluency building AI into how work runs
Sustainability Fluency building care for people and planet into the work
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Your Plan Illustration

Built for Lead, Procurement Operating Model

3 units that map to this job, from the qualifications that cover it.

  1. Developing a procurement plan and optimising supplier and service provider performance in the workplace NOCN · covers 2 of 9 standards Level 6
  2. Implement resource efficient procurement processes in conservation Awarding Body for the Built Environment · covers 1 of 9 standards Level 6
  3. Advanced Building Information Modelling Pearson Education Ltd · covers 1 of 9 standards Level 5
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Lead, Procurement Operating Model?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI-Driven Process Optimisation & Automation
  • Sustainable & Ethical Supply Chain Design
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Lead, Procurement Operating Model plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

This job designs how a procurement function works, covering roles, systems and processes. It is not about buying goods directly. It is about building the structure that lets others buy efficiently and manage risk well.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

SAP Ariba / Coupa / Oracle Fusion Cloud Procurement Advanced

You'll be designing and optimising end-to-end process flows within these platforms, understanding their capabilities and limitations. You'll also guide your team on configuring specific modules to support new operating model elements.

Celonis / Signavio (Process Mining) Expert

You'll independently run complex process mining analyses to identify bottlenecks, conformance gaps, and automation opportunities. You'll use these insights to drive your operating model design decisions and justify transformation initiatives.

Tableau / Power BI (Analytics & Visualization) Advanced

You'll develop and maintain complex dashboards to track operating model performance, value realisation, and process efficiency. You'll use these to present insights to senior leadership and to monitor the health of your implemented designs.

Anaplan / Advanced Excel (Financial & Business Case Modeling) Advanced

You'll build and defend complex, multi-year business case models for transformation programmes, including detailed ROI and sensitivity analysis. You'll use these to secure funding and track value.

Jira / Asana / Confluence (Project & Change Management) Expert

You'll manage complex project backlogs, build and maintain detailed project plans, and develop comprehensive change management deliverables (e.g., communication plans, training guides) for your workstreams.

EcoVadis / IntegrityNext (Supplier Risk & GRC) Advanced

You'll design how supplier risk assessment and compliance processes are integrated into the operating model, configuring workflows and dashboards to ensure effective risk management for category managers.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Process Design & Standardisation Documents 'as-is' processes and suggests minor improvements, reviewed by senior team members. Designs 'to-be' processes for specific regions or categories, with manager review for global impact. Architects global standard processes, defining key variations. Consults with Manager on major deviations from global template. Owns the design authority for specific process areas.
Technology Configuration & Workflow Executes configuration changes under supervision, tests new workflows. Configures workflows and system settings for new processes, escalating complex technical issues. Defines configuration requirements for major system modules. Approves technical designs and ensures alignment with global process standards. Decisions up to £50K for minor tool enhancements.
Project Planning & Resource Allocation Manages own tasks and updates project plans. Develops project plans for specific workstreams, proposing resource needs. Manages project backlogs, allocates resources (your direct reports) across workstreams, and makes decisions on task prioritisation. Consults Manager on overall programme budget and external resource needs.
Team Management & Development No direct reports. Manages own learning and development. Provides informal guidance to new joiners, shares knowledge. Manages 3-5 direct reports, conducts performance reviews, makes hiring recommendations, and approves individual development plans. Decisions on team task allocation and individual coaching.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Operating Model Component Implementation Rate
The percentage of agreed-upon operating model components (e.g., new governance structure, shared service centre scope) that are fully designed, documented, and ready for deployment.
Target · 90% of planned components delivered within agreed project timelines.

If we planned to design 4 key process areas this quarter, you'd need to have 3.6 (so, 4) of them fully signed off and documented. We're not looking for perfection, but solid progress.

Business Case Accuracy for Transformation Initiatives
How closely your initial financial models for operating model changes (e.g., shared service centre savings) align with actual realised benefits post-implementation.
Target · Variance between projected and actual benefits <15% within 12 months post-go-live.

You projected £1M in savings from a new process. If we actually hit £870K, that's a 13% variance, which is within target. If it's £500K, we'd need to understand why.

Team Utilisation & Development
The average utilisation rate of your direct reports on value-adding activities, combined with their progress on individual development plans.
Target · Average team utilisation of 80% on project work; 100% of direct reports have active development plans with at least 2 objectives met quarterly.

Your team of 4 spends 85% of their time on core project tasks. Two of your team members hit their Q2 goals for learning a new process mapping tool. That's good.

Process Standardisation Rate
The percentage of procurement processes that are standardised globally or regionally, reducing local variations and increasing efficiency.
Target · Increase standardisation by 10-15% annually for key processes (e.g., P2P, S2C).

We identify 5 key P2P steps. Currently, only 2 are globally standard. You'd aim to get that to 3 or 4 within a year, meaning less 'special' ways of working.

Stakeholder Buy-in & Advocacy
How effectively you get key business leaders, especially those outside Procurement, to champion the new operating model and actively support its adoption.
  • Senior leaders from Finance or IT proactively refer to the new model in their own updates, volunteer resources for implementation, and defend the changes when challenged. You're regularly invited to their planning meetings, not just when there's a problem.
Clarity & Practicality of Designs
The extent to which your operating model designs are clearly understood by the people who have to live them, and are actually workable in practice, not just on paper.
  • End-users (buyers, requisitioners) can articulate the new process steps without constant reference to documentation. Pilot programmes run smoothly with minimal unexpected issues. Feedback from training sessions is positive regarding clarity and relevance.
Team Leadership & Mentorship
Your ability to lead, motivate, and develop your direct reports, ensuring they feel supported, challenged, and are growing in their careers.
  • Your direct reports consistently meet their objectives, actively seek your guidance, and provide positive feedback in engagement surveys regarding your leadership. You're seen as a go-to person for career advice by junior colleagues.
Problem Anticipation & Mitigation
How well you foresee potential roadblocks, resistance, or technical issues during design and implementation, and put plans in place to deal with them before they become major problems.
  • You consistently present 'Plan B's' or mitigation strategies in project updates. Major project risks are identified early and have clear owners and actions. Unexpected crises are rare because you've thought ahead.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Solving Complex Puzzles

You love taking a tangled mess of processes, systems, and people, and figuring out how to re-engineer it into something logical and efficient. That feeling when a new process flow finally clicks into place, or you solve a governance conundrum, is what gets you out of bed.

Spending a Tuesday afternoon mapping out how a new supplier onboarding process could work across 10 different countries, identifying the commonalities and the necessary local variations, and then seeing that design adopted.

Driving Tangible Impact

You're not just about theoretical ideas; you want to see your designs actually make a difference. Knowing that your work will lead to real cost savings, faster operations, or happier colleagues is a huge driver. You want to build things that get used, not just admired.

Seeing the Procure-to-Pay cycle time drop by 20% after implementing a new process you designed, and knowing that means less manual work for hundreds of people and faster payments for suppliers.

Leading & Developing Others

You enjoy guiding and mentoring junior team members, helping them grow their skills and navigate complex projects. Seeing your team succeed and develop under your leadership is genuinely rewarding for you.

Spending an hour walking a junior analyst through a tricky data model, helping them unstick themselves, and then seeing them confidently present the results to a senior audience a week later.

What frustrates people
  • Stakeholders who agree to everything in workshops but then revert to old habits the moment they're back at their desks.
  • The constant battle against legacy technology that simply won't support your elegant 'to-be' process designs without a massive, expensive upgrade.
  • Building a robust business case for savings that are incredibly difficult to track and prove once the project is live, leading to endless debates with Finance.
  • Executive sponsors leaving the company mid-transformation, leaving your project exposed and vulnerable to political shifts.
  • Getting bogged down in designing for every single edge case, losing sight of the 80/20 rule needed to make real progress.
What this role does not give you
  • A quiet, predictable environment where you can just focus on your own work without interruption.
  • Immediate gratification from seeing every single one of your ideas implemented exactly as planned.
  • A role where you're always popular; you'll sometimes be the person pushing for difficult changes.
  • A purely technical role; you'll need to spend a lot of time on the 'people side' of change.

8Who you work with

This role directly shapes the efficiency, effectiveness, and strategic impact of our entire global procurement function. Your work influences how we manage billions in spend, how quickly we can onboard new suppliers, and how well we control risk. A well-designed operating model means better supplier relationships, significant cost savings, and a more agile business. A poorly designed one means endless manual work, frustrated business users, and lost opportunities.

Inside the business
  • Global Head of Procurement
  • Regional Procurement Leads
  • Finance Business Partners
  • IT Leadership (especially Enterprise Applications)
  • Legal & Compliance Teams
  • HR (for talent and organisational design)
Outside the business
  • Key Technology Vendors (e.g., SAP Ariba, Coupa)
  • Consulting Partners (when engaged for specific projects)
  • Industry Peers (for benchmarking and best practice sharing)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven experience (8+ years) in procurement transformation, management consulting, or a similar role focused on process and organisational design.
  • Demonstrable experience leading small project teams and mentoring junior colleagues.
  • Track record of successfully designing and implementing significant components of a procurement operating model, ideally in a global context.
  • Strong understanding of end-to-end procurement processes (Source-to-Contract, Procure-to-Pay) and their integration with other business functions.
  • Experience building and defending robust business cases for large-scale change initiatives.
  • Advanced proficiency in at least one S2P/P2P suite (e.g., SAP Ariba, Coupa) and process mapping tools (e.g., Signavio, Celonis).

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Data Engineering for Procurement

As we collect more data from more systems, the ability to effectively extract, transform, and load (ETL) this data for analysis becomes critical. You won't be doing the coding, but you'll need to design the data pipelines and data models that feed your process mining and analytics tools. Messy data means bad insights, and AI tools need clean data.

Data Lake/Data Warehouse Architectures · API Integration Concepts · Data Governance & Quality Frameworks

  • This month: Shadow our data engineering team for a day to understand their challenges and processes.
  • Next quarter: Take an introductory course on data warehousing or cloud data platforms (e.g., Azure Synapse, AWS Redshift).
  • Within 6 months: Design a data flow diagram for a critical procurement process, showing data sources, transformations, and end-points.
  • Within 12 months: Lead the definition of data quality rules for a new S2P implementation, working closely with IT.

Quick win: Map out the current data sources for one of your key dashboards. Where does the data come from? How is it transformed? You'll quickly spot the pain points.

11Staying current once you are in

What people here do to keep up
  • Regularly attend industry conferences and webinars focused on procurement transformation, digital procurement, and operating model design.
  • Network with peers in other organisations to understand their challenges and solutions.
  • Actively read industry publications, white papers, and research from firms like Hackett Group or Gartner.
  • Seek out opportunities to mentor junior colleagues and present your work to broader audiences within the company.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Driven Process Optimisation & Automation

AI and Machine Learning are no longer just buzzwords; they're fundamentally changing how we can analyse, design, and automate processes. Competitors are already using AI to identify inefficiencies and automate tasks that used to take days. If we don't adopt this, we'll be left behind, stuck with manual, slow processes.

  • Hyperautomation Strategies
  • Intelligent Document Processing (IDP)
  • Predictive Process Monitoring
  • Ethical AI & Bias in Automation

Sustainable & Ethical Supply Chain Design

Customers, investors, and regulators are demanding more transparency and accountability for environmental, social, and governance (ESG) factors in the supply chain. Our operating model needs to embed sustainability and ethics, not just treat them as an afterthought. This isn't just 'nice to have' anymore; it's a core business imperative and a reputational risk if we get it wrong.

  • Circular Economy Principles
  • Scope 3 Emissions Measurement & Reduction
  • Social & Labour Standards
  • Sustainable Sourcing Frameworks

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Target Operating Model (TOM) Design
  • Procurement Maturity Assessment
  • Change Management (ADKAR/Kotter)
  • Global Process Ownership (GPO) & Governance
  • Business Case Development & Value Realisation
  • Category Management Strategy

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Senior Procurement Transformation Consultant (L3)

    3-5 years in previous role

    Skills to master

    • Leading major project workstreams (e.g., P2P design), building parts of the business case, mentoring junior analysts, and managing smaller stakeholder groups.

    You're ready to move on when

    • Consistently delivers complex workstream milestones on time and to a high standard.
    • Receives positive feedback on leadership potential and ability to influence without direct authority.
    • Can independently design 'to-be' processes and identify key governance requirements.
    • Has successfully navigated at least one significant project setback with a revised plan.
  2. 2

    Management Consultant (focused on Procurement/Operations)

    5-8 years in consulting

    Skills to master

    • Client relationship management, structured problem-solving, developing compelling presentations, and managing project teams in fast-paced environments.

    You're ready to move on when

    • Has led multiple client engagements focused on procurement strategy or operating model design.
    • Proven ability to manage diverse teams and deliver high-quality client deliverables.
    • Strong track record of influencing senior client stakeholders and managing expectations.
    • Can quickly diagnose complex organisational issues and propose practical solutions.
  3. 3

    Senior Process Improvement Specialist (from other functions)

    4-7 years in previous role

    Skills to master

    • Deep expertise in process mapping, lean/six sigma methodologies, change management, and cross-functional project leadership. Needs to quickly learn procurement-specific context.

    You're ready to move on when

    • Successfully led significant process improvement initiatives that delivered measurable results.
    • Strong command of process mining and optimisation tools (e.g., Celonis, Signavio).
    • Demonstrates a keen interest in procurement and has proactively sought to understand its unique challenges.
    • Proven ability to adapt process improvement methodologies to new functional contexts.

15Where this role leads

The long view: This work can lead to roles directing procurement transformation across an organisation, or into a Chief Procurement Officer role setting the direction for procurement as a whole.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Lead, Procurement Operating Model is actually changing.

Where it leads

Roles this leads to

The record names a next step, but the catalogue has no page for it yet:

  • Manager, Procurement Strategy & Operations (L5)
  • Principal Procurement Operating Model Architect (L5 - IC Path)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Developing a procurement plan and optimising supplier and service provider performance in the workplace, worked against Lead, Procurement Operating Model.

Developing a procurement plan and optimising supplier and service provider performance in the workplace Level 6

Applied to your work in Lead, Procurement Operating Model

This unit aims to enable learners to analyse supply requirements, develop a comprehensive procurement plan aligned with project objectives, and monitor its implementation. Learners will also optimise supplier and service provider performance through effective contract management and performance monitoring to ensure efficient acquisition of goods and services.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

Start my Lead, Procurement Operating Model plan, free
See Your Progress Grow Illustration
Lead, Procurement Operating Model
  • Target Operating Model (TOM) Design
  • Procurement Maturity Assessment
  • Change Management (ADKAR/Kotter)
  • Global Process Ownership (GPO) & Governance
  • Business Case Development & Value Realisation
  • Category Management Strategy
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Lead, Procurement Operating Model is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Manager, Procurement Strategy & Operations (L5)

    3-5 years in Lead role

    You'll move from architecting components to directing a small team responsible for the ongoing health of the entire operating model. You'll manage a portfolio of continuous improvement projects and face off to more senior stakeholders (SVPs, VPs).

    • Vendor Management for Strategic Partners Managing relationships with key technology and consulting partners at a strategic level.
    • Budget Ownership Full P&L responsibility for the operating model team and its associated transformation budget (typically £500K-£2M).
    • Talent Strategy Developing and executing a talent strategy for the procurement strategy and operations function, including hiring, retention, and succession planning.

  2. Principal Procurement Operating Model Architect (L5 - IC Path)

    3-5 years in Lead role

    This is a specialist path where you'd become the ultimate technical authority on operating model design. You wouldn't manage people directly, but you'd be the go-to expert for the most complex, enterprise-wide design challenges, influencing strategy through your deep technical expertise.

    • Complex Solution Design Designing highly complex, multi-system operating models for new business ventures or major M&A integrations.
    • Technical Governance Leadership Leading the design authority for global process and technology standards.
    • Research & Innovation Driving the adoption of new technologies (e.g., blockchain in supply chain, advanced AI) into the operating model.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a lot of the grunt work in designing and implementing operating models can be a drag. But what if you could ditch the tedious bits and focus on the truly strategic stuff? That's where AI comes in. We're not talking about replacing you; we're talking about giving you a seriously powerful co-pilot.

As a Lead in Procurement Operating Model, you're constantly analysing, designing, and communicating. Imagine cutting down the hours spent on process mapping, data analysis, and drafting communications. Our AI tools can handle the heavy lifting, freeing you up to do what you do best: architecting brilliant solutions and influencing change.

Automated Process Discovery & Conformance

Forget endless workshops just to figure out 'as-is' processes. Use AI-powered process mining tools (like Celonis) to automatically analyse system logs from SAP or Oracle. The AI will visualise your actual process flows in minutes, instantly flagging deviations, bottlenecks, and those pesky 'maverick' spends. This cuts down your initial analysis phase by half, easily saving you 80-100 hours on a major process review.

Predictive Spend & Savings Analysis

Stop wrestling with messy spend data. AI analytics platforms can automatically cleanse, categorise, and enrich spend data from all your different ERPs. Beyond just reporting, the AI can then pinpoint savings opportunities (e.g., where you're buying the same thing from 10 different suppliers) and even predict future spend patterns. This means you're building business cases on solid, AI-validated insights, saving you 20-30 hours a month on manual data crunching.

Instant Best Practice Research & Synthesis

Need to know how a 'center-led' procurement model works in the pharmaceutical industry? Ask a generative AI assistant. Instead of sifting through dozens of reports, you can get a synthesised summary of best practices, case studies, and common pitfalls in minutes. This accelerates your design work and ensures you're building on proven approaches, saving you 10-15 hours of research per design phase.

Tailored Change Communication Drafts

Drafting communications for different stakeholder groups can be time-consuming. Give an AI your core message and tell it who you're talking to – 'skeptical finance managers,' 'overburdened requisitioners,' or 'enthusiastic regional leads' – and it'll draft a communication in the right tone, addressing their likely concerns. This can save you 5-8 hours a week on crafting updates, training guides, and FAQs, letting you focus on the actual engagement.

Common questions

Common questions

How do you become a Lead, Procurement Operating Model?

Common routes in include Senior Procurement Transformation Consultant (3-5 years in previous role), Management Consultant (focused on Procurement/Operations) (5-8 years in consulting) and Senior Process Improvement Specialist (from other functions) (4-7 years in previous role). Times vary with prior experience.

Where can a Lead, Procurement Operating Model progress to?

This role can lead on to Manager, Procurement Strategy & Operations (3-5 years in Lead role) and Principal Procurement Operating Model Architect (3-5 years in Lead role), depending on the skills you build.

What new skills matter most for a Lead, Procurement Operating Model?

Increasingly, AI-Driven Process Optimisation & Automation and Sustainable & Ethical Supply Chain Design. These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 5

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in procurement

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built here, systems thinking, change management, process design and working with senior stakeholders, apply across industries such as manufacturing, healthcare and the public sector. They also apply in management consulting.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my Lead, Procurement Operating Model plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.