United Kingdom · Operations · Principal/Manager (12-16 years)

Senior Manager, Office Services

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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Experience bandPrincipal/Manager (12-16 years)
Direct reports3-5 reports
Reports toDirector of Global Workplace & Facilities
UK framework levelUsually someone running a function, or a director

Also advertised as Head of Workplace Operations · Global Facilities Manager · Director of Workplace Experience (Operations) · Regional Operations Lead (Workplace)

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

IWFM Level 4 Diploma in Facilities Management Practice Institute of Workplace and Facilities Management · Level 4 · covers 4 of 10 standards

IWFM Level 5 Certificate in Facilities Management Institute of Workplace and Facilities Management · Level 5 · covers 4 of 10 standards

IWFM Level 5 Award in Facilities Management Institute of Workplace and Facilities Management · Level 5 · covers 3 of 10 standards

IWFM Level 4 Certificate in Facilities Management Institute of Workplace and Facilities Management · Level 4 · covers 3 of 10 standards

IWFM Level 5 Diploma in Facilities Management Institute of Workplace and Facilities Management · Level 5 · covers 2 of 10 standards

IWFM Level 4 Award in Facilities Management Institute of Workplace and Facilities Management · Level 4 · covers 2 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Manage accommodation and space utilisation IWFM Level 4 Diploma in Facilities Management Practice

Managing health and safety in facilities management IWFM Level 5 Certificate in Facilities Management

Managing health and safety in own area of facilities management IWFM Level 4 Certificate in Facilities Management

Understanding sustainability and environmental issues and the impact on facilities management IWFM Level 4 Award in Facilities Management

The future skills this job leans on

Data Fluency turning numbers into a decision

AI Governance Fluency using AI responsibly

Sustainability Fluency building care for people and planet into the work

Your Plan Illustration

Built for Senior Manager, Office Services

4 units that map to this job, from the qualifications that cover it.

Manage accommodation and space utilisation Institute of Workplace and Facilities Management · covers 4 of 10 standards Level 4
Managing health and safety in facilities management Institute of Workplace and Facilities Management · covers 4 of 10 standards Level 5
Managing health and safety in own area of facilities management Institute of Workplace and Facilities Management · covers 3 of 10 standards Level 4
Understanding sustainability and environmental issues and the impact on facilities management Institute of Workplace and Facilities Management · covers 2 of 10 standards Level 4

These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Senior Manager, Office Services?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

Adaptive Leadership in Hybrid Environments
ESG (Environmental, Social, Governance) Integration

Why each one is rising

The future skills this job leans on

Data Fluencyturning numbers into a decision
AI Governance Fluencyusing AI responsibly
Sustainability Fluencybuilding care for people and planet into the work

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Senior Manager, Office Services plan as you set up, starting with the free Growth Mindset module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

A Senior Manager, Office Services oversees the day to day running of offices across a region or a group of sites.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

IWMS / Space Management (iOffice, OfficeSpace, Robin, Envoy) Strategic

You'll be leading the vendor selection process (RFP), owning the platform integration strategy with HRIS/IT systems, and using the platform's data to drive real estate portfolio decisions and long-term space strategy. You're not just using it; you're defining how we use it.

Vendor & Procurement Platforms (Coupa, SAP Ariba, GEP SMART) Strategic

You'll be negotiating enterprise-level contracts within the platform, designing the vendor performance management framework, and owning the procurement workflow and approval chains for your entire function. This means optimising our spend and ensuring compliance.

Service Management (ServiceNow, Jira Service Management) Strategic

You'll own the entire service delivery platform for office services, defining all Service Level Agreements (SLAs), and presenting performance metrics to leadership to justify headcount, budget, and strategic improvements. You're setting the standards.

Physical Security Systems (LenelS2, Genetec, Brivo, Openpath) Strategic

You'll be developing the corporate physical security policy, managing the strategic relationship with security integrators, and making significant investment decisions on new security technology to protect our people and assets across all locations.

Project Management Software (Smartsheet, Asana, Monday.com) Strategic

You'll be managing the master portfolio of all workplace projects (e.g., new site builds, major renovations), securing capital funding, and reporting progress and risks to the executive team. You're overseeing the big picture, not just individual tasks.

Financial Planning Software (Oracle NetSuite, Anaplan, Workday Adaptive Planning) Strategic

You'll own the multi-million pound global workplace P&L, developing long-range financial models for the real estate portfolio, and defending budget requests to the CFO and other senior finance leaders. This is about strategic financial stewardship.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choice	Coming in	Where you are now	The step above
Budget Approval (CAPEX/OPEX)	No authority. Escalate all spend.	Approve routine operational spend up to £500. Escalate anything larger.	Approve project-specific spend up to £5K. Recommend larger amounts to Director.
Vendor Selection & Contract Negotiation	No involvement. Use approved vendors only.	Select from pre-approved vendor list for routine services. Escalate new vendor requests.	Recommend new vendors for specific projects (e.g., small renovation). Negotiate terms up to £10K.
Organisational Design & Hiring	No involvement.	Provide input on junior hires.	Interview and recommend junior staff. Mentor new joiners.
Workplace Policy Changes (e.g., Hybrid Work)	Follow established policy.	Provide feedback on policy impact.	Propose minor adjustments to local policy (e.g., meeting room booking rules).

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Total Cost of Occupancy (TCO) Reduction

This measures how effectively you're managing all costs associated with our physical spaces, including rent, utilities, maintenance, and services. We want to see you finding smart ways to save money without cutting corners on quality.

Target · Achieve a 5-10% reduction in TCO year-over-year across your managed portfolio.

Negotiating new cleaning contracts that save £150,000 annually, or optimising energy consumption through smart building tech to cut utility bills by £75,000.

Space Utilisation Rate Improvement

This tracks how efficiently we're using our office space. With hybrid work, empty desks are wasted money. You'll need to figure out how to get more out of our existing footprint.

Target · Improve space utilisation rates by 20% over 18 months to support headcount growth without needing more real estate.

Implementing a new hot-desking strategy and reconfiguring a floor to accommodate 30% more staff in the same footprint, saving us from leasing an additional floor.

Major Project Delivery (On Time/Budget)

You'll be overseeing big projects, like office renovations or new site fit-outs. We need these delivered without nasty surprises.

Target · Successfully deliver all major capital projects (e.g., £1M+ office fit-outs) on time and within 2% of the approved capital budget.

Delivering a new 50,000 sq ft office refurbishment 2 weeks ahead of schedule and £15,000 under its £1.5M budget, allowing teams to move in sooner.

Vendor Performance & SLA Adherence

Your team relies on external vendors. This measures how well they're performing against their contracts, and how well you're holding them accountable.

Target · Maintain an average of 95% SLA adherence across all critical vendors, with no more than one major contract breach per annum.

After a QBR, identifying a security vendor consistently missing patrols and negotiating a penalty clause, leading to immediate improvement in their service delivery.

Strategic Influence & Partnership

Are you seen as a true partner by senior leadership? Do people come to you for advice on big decisions, not just when something's broken?

You're proactively invited to executive planning meetings. Your input is sought on major business decisions affecting real estate or employee experience. You successfully advocate for critical infrastructure investments, even when they don't directly generate revenue. You're not just reacting
you're shaping the conversation.

Team Leadership & Development

How well are you building and nurturing your team of managers and specialists? Are they growing, engaged, and performing at their best?

Your direct reports show strong engagement scores in internal surveys. You have a clear succession plan for key roles. Your team consistently meets or exceeds their operational targets. You're known for developing talent and fostering a positive, high-performing culture within your function. People want to work for you, frankly.

Organisational Change Management

You'll be leading significant changes—new office layouts, return-to-office mandates. How smoothly do these land with employees?

Major workplace changes are implemented with minimal disruption or negative feedback. Employee adoption rates for new systems (e.g., hot-desking apps) are high. You're able to articulate the 'why' behind changes effectively, getting buy-in from various levels of the organisation, even when it's unpopular.

Risk Mitigation & Business Continuity

Are our offices prepared for the unexpected? How well do you manage and reduce operational risks?

You've successfully led a comprehensive Business Impact Analysis (BIA) and developed robust Business Continuity Plans (BCPs). We haven't had any major, unmitigated operational disruptions in your managed areas. You've identified and addressed significant health and safety risks before they become incidents. You're thinking ahead, not just reacting to fires.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy

Building and Leading High-Performing Teams

You'll spend a good chunk of your day coaching your managers, helping them solve their own team's challenges, and ensuring everyone has the resources and clarity they need. You get a real buzz from seeing your people grow and succeed.

Mentoring a new Facilities Manager to confidently handle a complex vendor negotiation, leading to a significant cost saving for the company and a boost in their confidence.

Strategic Impact & Organisational Transformation

You're not just managing; you're shaping the future of our physical workplace. This means developing multi-year real estate strategies, pushing for new technologies, and designing spaces that genuinely enhance productivity and culture. You'll be presenting these ideas to senior leadership.

Developing a compelling business case for a major office consolidation project that will save the company millions over five years, and then leading the complex execution.

Solving Complex, Multi-faceted Problems

The problems you'll face aren't simple. They often involve budgets, people, technology, and compliance all at once. You'll be untangling these knots, finding creative solutions, and seeing them through to implementation. This could be anything from a global return-to-office plan to a major BCP update.

Designing and implementing a new hybrid work model that balances employee preferences, operational efficiency, and legal compliance across multiple countries.

What frustrates people

Being seen as a cost centre rather than a strategic enabler.
The constant need to justify investments in non-revenue-generating infrastructure.
Dealing with urgent, last-minute requests that disrupt carefully planned programmes.
The challenge of driving vendor accountability when they underperform.
Navigating complex internal politics around space allocation and workplace policies.

What this role does not give you

A quiet, predictable routine with no sudden emergencies.
A role where your impact is always highly visible and immediately celebrated.
Complete autonomy over budget without needing to justify every penny.
A workplace free from interpersonal or political challenges.

8Who you work with

This role directly shapes how our employees experience the company's physical environment, influencing productivity, morale, and even our ability to attract and retain talent. You're managing a significant portion of our operational budget, so your decisions have a direct impact on the company's bottom line and overall financial health. Get it right, and you're a strategic partner; get it wrong, and you're the reason people complain about the heating.

Inside the business

SVP of Operations
Head of People & Culture
Finance Business Partners
IT Leadership
Regional Business Leads

Outside the business

Major facilities vendors (e.g., cleaning, security, catering)
Property management companies
Local council authorities (for compliance)
Real estate brokers and consultants
Industry bodies and associations

9What you need before you start

Not a wish list. The things you would be expected to already have.

Demonstrable experience managing a significant multi-site or large single-site office services function, including full P&L responsibility (minimum £500K).
Proven track record of leading and developing a team of managers or senior specialists (minimum 3 direct reports).
Extensive experience in strategic vendor management, including complex contract negotiation and performance oversight for enterprise-level services.
A strong background in Business Continuity Planning (BCP) and crisis management, with experience leading incident response.
Expertise in space planning, utilisation analysis, and developing workplace strategies for hybrid environments.
A solid understanding of UK Health & Safety regulations (HSE) and their practical application in a corporate setting.
Experience managing large capital projects (e.g., office fit-outs, renovations) from concept to completion, with budgets often exceeding £1M.

10What to practise next

Where the job is going, and what to do about it starting this week.

IoT & Smart Building Systems Integration

The proliferation of IoT sensors (for occupancy, air quality, energy) and smart building systems is transforming how we manage offices. You'll need to understand how to integrate these disparate systems to create a truly intelligent, responsive, and data-rich workplace, driving efficiency and better employee experiences.

Data aggregation from multiple IoT sources · API integrations between building systems (BMS, IW · Data privacy and security considerations for IoT · Predictive analytics for maintenance and space opt · User interface design for smart building dashboard

This week: Research leading IoT platforms for commercial real estate and their capabilities.
This month: Map out the existing data streams from our current building systems and identify integration gaps.
Month 2: Develop a proof-of-concept for integrating occupancy sensor data with our IWMS to automate desk release.
Month 3: Present a strategic roadmap for smart building adoption, including potential ROI and implementation challenges.

Quick win: Identify one specific, low-cost IoT sensor (e.g., desk occupancy) and pilot its deployment in a small area. Gather data and present findings on how it could inform space planning.

AI-Powered Workflow Automation & Hyperautomation

Beyond basic automation, hyperautomation uses AI, machine learning, and RPA to automate increasingly complex processes. For office services, this means automating everything from service request routing to predictive inventory management and even parts of vendor contract analysis. You'll need to identify these opportunities and lead their implementation.

Robotic Process Automation (RPA) for repetitive ta · Machine Learning for predictive analytics (e.g., s · Natural Language Processing (NLP) for chatbot inte · Process mining to identify automation opportunitie · Governance and ethical considerations for AI in op

This week: Identify a highly repetitive, rule-based process within your team that could be a candidate for RPA.
This month: Research RPA tools (e.g., UiPath, Automation Anywhere) and their application in facilities management.
Month 2: Work with IT to scope a small pilot project for an AI-powered automation in a specific area (e.g., invoice processing).
Month 3: Present a business case for a broader hyperautomation strategy within office services, focusing on efficiency gains.

Quick win: Start by using AI writing assistants to draft routine communications or summarise lengthy vendor reports. This is an easy way to get comfortable with AI's capabilities and save time immediately.

11Staying current once you are in

What people here do to keep up

Actively participate in industry associations like IWFM or IFMA, attending conferences and networking events to stay abreast of trends.
Seek out opportunities to lead cross-functional initiatives that broaden your exposure beyond traditional office services (e.g., working with HR on employee experience programmes).
Take courses or workshops on advanced negotiation tactics, particularly for large-scale vendor contracts.
Engage in formal leadership development programmes, focusing on managing managers and strategic influence.
Mentor junior professionals in the field; teaching is a fantastic way to solidify your own knowledge and skills.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Adaptive Leadership in Hybrid Environments

The shift to hybrid work isn't just about where people sit; it's fundamentally changed how we lead, manage teams, and design the employee experience. You need to be able to lead effectively whether your team is in the office, remote, or a mix, and design policies that work for everyone.

Leading distributed teams effectively
Designing inclusive hybrid workplace policies
Measuring productivity and engagement in a hybrid
Fostering culture and connection across diverse wo
Leveraging technology for seamless collaboration

ESG (Environmental, Social, Governance) Integration

Our company, and frankly, every company, is under increasing pressure from investors, employees, and regulators to demonstrate strong ESG performance. Workplace operations have a huge impact here, from energy consumption to waste management and employee wellbeing. You'll need to lead the charge on making our offices truly sustainable and socially responsible.

Carbon footprint reduction strategies for building
Sustainable procurement for office supplies and se
Waste management and circular economy principles
Health and wellbeing certifications (e.g., WELL Bu
Reporting ESG metrics for facilities operations

13What you’ll use

What you’ll use

Skills this role draws on

Technical

Space Planning & Utilisation Strategy
Business Continuity Planning (BCP)
Vendor Management & SLA Negotiation (Enterprise)
Health & Safety Compliance (HSE & Policy)
Organisational Change Management
CAPEX/OPEX Budget Management (Strategic)

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

1
Lead Workplace Manager / Regional Facilities Manager (L4)
3-5 years in role
Skills to master
- At this level, you'd have been managing multiple sites or a very large single facility, overseeing smaller budgets (up to £500K), and leading small teams or complex projects. You'd have mastered day-to-day operations and started dipping your toes into strategic planning and vendor negotiations.
You're ready to move on when
- Successfully managed a team of at least 5-8 individual contributors.
- Delivered 2-3 significant projects (e.g., office relocation, major system implementation) on time and within budget.
- Consistently maintained operational budget within 3% variance.
- Developed and maintained strong relationships with key regional vendors.
- Demonstrated ability to influence senior stakeholders on operational improvements.
2
Senior Facilities Consultant (from external)
5-8 years consulting experience
Skills to master
- Coming from a consultancy, you'd have advised multiple clients on facilities strategy, space optimisation, and operational efficiency. You'd bring a broad perspective and strong analytical skills, but might need to adapt to the hands-on, P&L ownership of an in-house role.
You're ready to move on when
- Led multiple client engagements related to workplace strategy or facilities optimisation.
- Developed and presented strategic recommendations to C-suite level clients.
- Managed project teams and deliverables in a client-facing environment.
- Strong analytical and problem-solving skills, with a focus on data-driven insights.
- A solid understanding of commercial real estate and facilities best practices.
3
Head of Operations (from smaller company)
5-7 years in role
Skills to master
- In a smaller organisation, you might have had broader operational responsibilities, including facilities, IT, and administrative functions. You'd bring strong general management and problem-solving skills, but might need to specialise your facilities knowledge and scale up your team leadership.
You're ready to move on when
- Managed a diverse operational team across multiple functions.
- Owned a significant operational budget and P&L.
- Implemented new operational processes that drove efficiency.
- Demonstrated ability to adapt and thrive in a fast-growing environment.
- Strong leadership and decision-making capabilities in a resource-constrained setting.

15Where this role leads

The long view: This role can lead to wider operations leadership, such as Chief Operations Officer, or into senior real estate and portfolio management.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Senior Manager, Office Services is actually changing.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Manage accommodation and space utilisation, worked against Senior Manager, Office Services.

Manage accommodation and space utilisation Level 4

Applied to your work in Senior Manager, Office Services

The objective of this unit is to enable learners to understand the process of managing space utilisation and develop effective space utilisation plans. Learners will be able to consult with stakeholders to gather feedback and incorporate their needs into space management strategies, ensuring optimal and flexible use of space within an organisation.

How the thinking builds

1 Remember
2 Understand
3 Apply
4 Analyse
5 Evaluate
6 Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration

Senior Manager, Office Services

Space Planning & Utilisation Strategy
Business Continuity Planning (BCP)
Vendor Management & SLA Negotiation (Enterprise)
Health & Safety Compliance (HSE & Policy)
Organisational Change Management
CAPEX/OPEX Budget Management (Strategic)

This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Senior Manager, Office Services is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

Director of Global Workplace & Facilities (L6)
3-5 years in current role

This is a significant step up, moving from managing a region/portfolio to setting the strategy for the entire global real estate portfolio. You'll be managing multi-million pound budgets (often £2M-£10M+) and leading major, multi-year transformation projects.
- International regulatory compliance for facilities
- Advanced lease negotiation and property acquisition/disposition
- Global vendor management frameworks
- Workplace technology roadmap development
- Organisational design for a global facilities function

Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, running office services at this level means a mountain of data, complex schedules, and constant demands. Imagine if a good chunk of that could be automated, predicted, or handled by a smart assistant. That's where AI comes in. We're not talking about robots taking over; we're talking about tools that give you back valuable time to focus on strategy, your team, and those really tricky problems.

As a Senior Manager, Office Services, your days are packed. You're juggling budgets, managing vendors, leading a team, and planning for the future. AI isn't here to replace your judgment or leadership, but it can certainly take a huge bite out of the repetitive, data-heavy, and reactive tasks that eat into your week. Think of it as having a highly efficient, tireless assistant for your entire function, allowing you to be more proactive and strategic.

Smart Building Automation

Imagine AI-powered building management systems (BMS) that analyse real-time occupancy, weather patterns, and energy prices. They'll automatically optimise HVAC and lighting, cutting utility costs and reducing the need for manual adjustments. You'll spend less time responding to temperature complaints and more time on strategic energy management.

Predictive Maintenance Analysis

AI algorithms can analyse data from sensors on critical equipment like HVAC systems, elevators, and even plumbing. This lets us predict failures before they happen, allowing for scheduled maintenance instead of costly emergency repairs and disruptive downtime. You'll shift from reactive firefighting to proactive, planned operations, saving countless hours and pounds.

AI-Powered Lease Abstraction

Commercial lease documents are notoriously complex and lengthy. Use AI tools to instantly scan and extract key data points from hundreds of pages – things like critical dates, renewal clauses, and Common Area Maintenance (CAM) charges. This flags risks and obligations in hours, not days, freeing up your team for high-value strategic analysis.

Workplace Services Chatbot

Deploy an AI chatbot via Slack or Teams to instantly answer the top 80% of employee questions: 'How do I book a room?', 'Where's the IT helpdesk?', 'What's the guest Wi-Fi password?'. This deflects repetitive tickets and questions from your human team, allowing them to focus on more complex, high-touch employee support and strategic initiatives.

Common questions

How do you become a Senior Manager, Office Services?

Common routes in include Lead Workplace Manager / Regional Facilities Manager (3-5 years in role), Senior Facilities Consultant (from external) (5-8 years consulting experience) and Head of Operations (from smaller company) (5-7 years in role). Times vary with prior experience.

Where can a Senior Manager, Office Services progress to?

This role can lead on to Director of Global Workplace & Facilities (3-5 years in current role), depending on the skills you build.

What new skills matter most for a Senior Manager, Office Services?

Increasingly, Adaptive Leadership in Hybrid Environments and ESG (Environmental, Social, Governance) Integration. These are the skills our record of this role lists as growing.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Growth Mindset module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.

Senior Manager, Office Services

Where should we send it?

Two short quizzes about you

Will AI change your work as a Senior Manager, Office Services?

What's rising in its place

Adaptive Leadership in Hybrid Environments

ESG (Environmental, Social, Governance) Integration

Skills this role draws on

Technical

How you actually get there, here

Lead Workplace Manager / Regional Facilities Manager (L4)

Senior Facilities Consultant (from external)

Head of Operations (from smaller company)

The credential is what you can do today. These are what keep you valuable.

Roles this leads to

One to one, on the work you already do

Everything else the record holds

The career path, and where it branches

Director of Global Workplace & Facilities (L6)

Where AI is starting to help

Smart Building Automation

Predictive Maintenance Analysis

AI-Powered Lease Abstraction

Workplace Services Chatbot

Common questions

Want a read on where you stand?