The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Director, Operations L&D / Global Head of Training
5-8 years at Director levelSkills to master
- Leading multi-country teams, managing multi-million-pound budgets, developing and executing global learning strategies, presenting to senior leadership, and demonstrating tangible business impact at a divisional or functional level.
You're ready to move on when
- Successfully led 2-3 major, global enablement programmes from strategy to execution.
- Consistently exceeded operational KPIs tied to enablement initiatives.
- Built and retained a high-performing team of L&D professionals.
- Recognised as a trusted advisor to senior Operations leaders.
- 2
COO (of a smaller or mid-sized company)
5-7 years as COOSkills to master
- Full P&L ownership, end-to-end operational management, investor relations, board governance, and the ability to scale a business rapidly. The enablement aspect is a critical component of their overall operational strategy.
You're ready to move on when
- Demonstrated strong commercial acumen and financial literacy.
- Proven ability to manage all aspects of a business's operations.
- Track record of driving growth and efficiency in a COO capacity.
- 3
Head of Global Supply Chain / Manufacturing
7-10 years in a senior operational leadership roleSkills to master
- Deep domain expertise in a specific operational area, large-scale team leadership, complex process optimisation, and strategic planning for global operations. They'd bring a strong 'user' perspective to enablement.
You're ready to move on when
- Successfully managed a large, complex global operational function.
- Delivered significant improvements in supply chain or manufacturing KPIs.
- Consistently developed and mentored operational talent.