United Kingdom · Operations · Entry Level (0-2 years)

Ground Operations Coordinator

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandEntry Level (0-2 years)
  • Direct reportsNo direct reports
  • Reports toGround Operations Specialist or Shift Supervisor
  • UK framework levelUsually someone starting out, or keeping a process running

Also advertised as Operations Assistant · Logistics Support Administrator · Junior Ground Operations Specialist

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Ground Operations Coordinator

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This is where you'll get your hands dirty, learning the nuts and bolts of how our ground operations actually run. You'll be the person making sure the paperwork is spot on, the data is entered correctly, and our drivers have what they need to get going. Honestly, it's a critical support role – if you mess up the details, it can really throw a spanner in the works for everyone else. You'll be right there in the thick of it, seeing how everything comes together, or sometimes, how it falls apart if someone misses a step. It's a proper entry point into a busy, fast-moving world.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Fleet Management / Telematics (e.g., Samsara, Geotab)Basic

Viewing dashboards to track vehicle locations, logging basic hours of service (HOS), and pulling standard daily reports as instructed.

Workforce Management (WFM) (e.g., UKG, Deputy)Basic

Clocking in/out, viewing your schedule, requesting time off, and confirming timesheets (if you're a team lead, which you won't be in this role).

WMS / ERP (e.g., Manhattan Associates, SAP S/4HANA)Basic

Executing simple transactions like confirming goods received, looking up inventory status, and performing basic cycle counts following SOPs.

BI & Analytics (e.g., Tableau, Power BI)Basic

Viewing pre-built dashboards to monitor daily KPIs (e.g., units picked per hour, on-time departures). You'll filter and export data for simple reports.

EHS & Compliance (e.g., VelocityEHS, Intelex)Basic

Logging safety observations, completing required training modules, and reporting incidents or near-misses using standard forms.

Microsoft Office Suite (Excel, Outlook, Word)Intermediate

Using Excel for simple data tracking, Outlook for email communication, and Word for drafting basic documents or forms.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Daily Task PrioritisationFollow supervisor's instructions; ask if unsure.Prioritise routine tasks independently; escalate conflicts.Define daily priorities for self and junior staff; adjust based on operational needs.
Minor Process DeviationEscalate immediately to supervisor; do not proceed without approval.Propose solutions to supervisor; execute approved deviations.Approve minor deviations within defined parameters; document reasoning.
Driver/Vehicle Issues (e.g., late arrival, missing paperwork)Gather all facts and escalate to supervisor for resolution.Resolve routine issues using established protocols; escalate complex cases.Develop and refine protocols for handling common issues; empower team to resolve.
Purchase of Office Supplies/Small EquipmentInform supervisor of need; supervisor will approve purchase.Request approval from supervisor for purchases up to £100.Approve purchases up to £500; manage budget for site/shift.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Data Entry Accuracy
The percentage of your data entries (e.g., shipment details, driver logs) that are free from errors.
Target · Achieve >99% accuracy rate.

If you process 200 manifests in a week, we'd expect no more than 2 errors. Catching a postcode mistake before a driver leaves is a win.

On-Time Task Completion
How often you complete your assigned daily tasks (like printing manifests, updating schedules) within the given deadlines.
Target · Complete 95% of daily tasks on schedule.

Getting all driver manifests printed and ready by 06:00 for the morning shift. Missing this means delays for everyone.

Incident Reporting Compliance
Ensuring all minor incidents or near-misses you observe or are reported to you are logged correctly and promptly in the EHS system.
Target · 100% compliance with incident reporting procedures.

Spotting a small spill, reporting it immediately, and ensuring the clean-up is logged. It's about keeping everyone safe.

WMS Transaction Completion
The rate at which you successfully process basic transactions within our Warehouse Management System (WMS), like confirming inbound deliveries or updating inventory locations.
Target · Maintain a 98% success rate for routine WMS transactions.

Confirming 50 inbound deliveries in the WMS without any system errors or discrepancies. Getting this wrong can mean stock is 'lost' in the system.

Proactive Learning & Questioning
Your willingness to ask questions when unsure, seek out information, and actively learn our processes and systems.
  • You'll be asking your supervisor 'why' we do things a certain way, suggesting minor improvements (even if they're not used), and taking notes during training. You're not afraid to admit you don't know something, which is actually a strength here.
Team Support & Communication
How well you communicate with your immediate team, flag issues, and offer help when your own tasks are complete.
  • You'll be giving clear, concise updates to your supervisor, letting drivers know if their paperwork is delayed, and offering to help a colleague if you have a spare five minutes. It's about being a reliable part of the team, not just doing your own thing.
Adherence to Safety Protocols
Your consistent observation and application of all safety rules and procedures in the workplace.
  • You'll always be wearing your PPE, reporting any safety hazards you see, and following the correct procedures for moving around the warehouse or yard. It's about keeping yourself and others safe, no compromises.
Problem Identification (not solving)
Your ability to notice when something isn't quite right or when a process isn't working as it should, and then flagging it to your supervisor.
  • You might notice a recurring error in a system, or that a specific driver always has issues with their paperwork. You won't be expected to fix it, but pointing it out is incredibly helpful for the team.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Seeing Immediate Impact

You'll get a kick out of seeing trucks leave on time because you got the manifests ready, or knowing a delivery went smoothly because your data entry was perfect. It's very tangible.

A driver thanks you for quickly sorting out a last-minute paperwork issue, allowing them to hit their schedule.

Learning New Things & Building Expertise

You'll enjoy the process of mastering new systems, understanding operational workflows, and becoming the go-to person for specific tasks. There's a lot to learn here.

Successfully completing your first complex WMS transaction without needing help, or understanding the full 'dock to stock' process.

Being Part of a Busy, Productive Team

You thrive in an environment where everyone is working hard towards a common goal, and you feel a sense of camaraderie with your colleagues.

The team successfully navigates a particularly busy morning peak, and you feel proud of your contribution to the smooth flow.

What frustrates people
  • Doing the same data entry tasks day in, day out, even when you know there's a better way (which you won't be able to change yet).
  • Dealing with system glitches or legacy tech that makes simple tasks take longer than they should.
  • Getting urgent requests that interrupt your flow, only for them to be deprioritised later.
  • Having to chase people for information to complete your tasks, which can be a bit frustrating.
What this role does not give you
  • High levels of independent decision-making or strategic input.
  • A quiet, solitary work environment – it's often busy and noisy.
  • Rapid career progression if you're not actively learning and seeking more responsibility.
  • The chance to 'think outside the box' very often; it's more about mastering the box.

6Who you work with

Your work, while seemingly small, underpins the efficiency of our daily operations. Accurate data entry means correct billing and fewer delivery errors. Getting drivers out on time keeps our promises to customers. Essentially, you're building the foundation that everyone else relies on. If you're consistently on it, our operations team can focus on bigger problems, not fixing basic mistakes.

Inside the business
  • Your immediate Shift Supervisor
  • Ground Operations Specialists (your direct peers)
  • Our drivers (you'll be helping them get their paperwork sorted)
  • Warehouse team (for coordinating goods movement)
  • Customer Service team (they'll sometimes ask you for updates)
Outside the business
  • Delivery drivers (contractors, not employees, but you'll interact with them)
  • Occasionally, suppliers or vendors for basic queries

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • A strong willingness to learn and an open mind to new systems and processes.
  • Ability to follow instructions accurately and consistently.
  • Good basic computer literacy (you can use email, word processors, and navigate software).
  • A reliable and punctual work ethic – turning up on time, every time, is crucial.
  • Basic numeracy and literacy skills (GCSE Maths and English or equivalent).
  • A valid UK driving licence (preferred, but not always essential, depending on site location and needs).

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced WMS/FMS Transaction Handling

Once you've mastered the basics, you'll be expected to handle more complex transactions, troubleshoot minor system errors, and understand the wider impact of your actions within these critical systems.

Understanding transaction dependencies (what happe · Basic error code interpretation and troubleshootin · Using system logs to trace issues · Contributing to the creation of basic Standard Ope

  • This week: Ask your supervisor to show you one 'advanced' feature in the WMS/FMS.
  • This month: Take ownership of troubleshooting a recurring, minor system issue (with supervision).
  • Month 2: Offer to train a new starter on a basic WMS/FMS function.
  • Month 3: Suggest a minor improvement to an existing WMS/FMS process.

Quick win: Familiarise yourself with the 'help' or 'knowledge base' sections within our WMS/FMS. You'll be surprised what you can learn on your own.

Enhanced EHS & Compliance System Use

Beyond just logging incidents, you'll start to understand how the system helps us track corrective actions, manage training, and generate compliance reports. You'll become a more proactive part of our safety culture.

Tracking corrective actions to completion · Understanding different types of safety reports (e · Using the system to check training compliance for · Basic data extraction for compliance audits

  • This week: Review all existing safety training modules in the EHS system.
  • This month: Ask to shadow someone who manages incident investigations.
  • Month 2: Take responsibility for tracking a set of corrective actions to ensure they're closed out.
  • Month 3: Help prepare a basic compliance report for your supervisor.

Quick win: Proactively check the safety training records for your immediate team and flag any upcoming renewals to your supervisor.

9Staying current once you are in

What people here do to keep up
  • Shadowing experienced Ground Operations Specialists or Shift Supervisors to understand their daily routines and challenges.
  • Taking online courses in basic logistics, supply chain fundamentals, or health and safety awareness (e.g., through LinkedIn Learning, Coursera).
  • Actively participating in daily 'Toolbox Talks' and asking questions about safety procedures and operational updates.
  • Volunteering for tasks that expose you to different parts of the operation, like spending a few hours in the warehouse or with a driver (if safe and approved).

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Basic AI Tool Interaction (Prompting)

AI is becoming part of everyday tools. Knowing how to ask it the right questions will make you much more efficient at drafting communications, summarising information, or even getting ideas for simple process improvements.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Ground Operations Coordinator

3 units that map to this job, from the qualifications that cover it.

  1. Control vehicle movements on recycling sitePearson Education Ltd · covers 3 of 10 standardsLevel 2
  2. Control the risk from vehicle and plant movements on waste management facilitiesPearson Education Ltd · covers 1 of 10 standardsLevel 2
  3. Control vehicle movement on siteCIWM · covers 1 of 10 standardsLevel 2
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Basic AI Tool Interaction (Prompting)

AI is becoming part of everyday tools. Knowing how to ask it the right questions will make you much more efficient at drafting communications, summarising information, or even getting ideas for simple process improvements.

  • Clear and concise prompting for desired output
  • Understanding AI's limitations (it can make mistak
  • Using AI for summarisation and basic text generati
  • Validating AI outputs for accuracy

Basic Data Literacy & Interpretation

Even at this level, more decisions are being driven by data. You won't be building complex models, but you'll need to understand what the numbers in a dashboard mean and spot obvious trends or anomalies.

  • Understanding basic KPIs (e.g., on-time dispatch r
  • Identifying trends in simple charts (up, down, sta
  • Recognising when data looks 'wrong' or unexpected
  • The difference between correlation and causation (

What you’ll use

Skills this role draws on

Technical

  • Basic Operational Workflow Understanding
  • Safety Awareness (HSE)
  • Data Entry & Verification
  • Basic Logistics Terminology

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    School Leaver / College Graduate

    0-1 year of prior experience

    Skills to master

    • Basic computer literacy, strong work ethic, eagerness to learn, attention to detail, following instructions.

    You're ready to move on when

    • Consistently accurate data entry and task completion.
    • Proactively asking questions and seeking to understand processes.
    • Reliable attendance and punctuality.
    • Positive attitude and willingness to help the team.
  2. 2

    Retail / Customer Service Background

    1-2 years of prior experience

    Skills to master

    • Dealing with fast-paced environments, customer interaction (even if internal), problem identification, attention to detail under pressure.

    You're ready to move on when

    • Ability to manage multiple tasks and interruptions effectively.
    • Clear and calm communication with drivers and colleagues.
    • Demonstrated ability to follow procedures and handle transactions accurately.
    • Quick adaptation to new systems and operational rhythms.
  3. 3

    General Administrative / Office Support

    1-2 years of prior experience

    Skills to master

    • Data entry, record-keeping, basic scheduling, using office software, organisational skills, attention to detail.

    You're ready to move on when

    • High accuracy in administrative tasks.
    • Strong organisational habits and ability to manage paperwork.
    • Proficiency with Microsoft Office Suite (especially Excel and Outlook).
    • Ability to learn new bespoke operational software quickly.

11Where this role leads

The long view:Your journey starts here, learning the fundamentals. Where you go next is really up to you and how much you're willing to learn and push yourself. We'll give you the tools and the opportunities; you just need to bring the drive.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Ground Operations Coordinator is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Control vehicle movements on recycling siteLevel 2

Applied to your work in Ground Operations Coordinator

By completing this unit, learners will be able to control vehicle movements on a recycling site, identify associated hazards, communicate relevant information, resolve problems, and understand regulatory requirements to ensure safe and effective operations.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Ground Operations Coordinator

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Data Entry AccuracyThe percentage of your data entries (e.g., shipment details, driver logs) that are free from errors.If you process 200 manifests in a week, we'd expect no more than 2 errors. Catching a postcode mistake before a driver leaves is a win.Achieve >99% accuracy rate.
  • On-Time Task CompletionHow often you complete your assigned daily tasks (like printing manifests, updating schedules) within the given deadlines.Getting all driver manifests printed and ready by 06:00 for the morning shift. Missing this means delays for everyone.Complete 95% of daily tasks on schedule.
  • Incident Reporting ComplianceEnsuring all minor incidents or near-misses you observe or are reported to you are logged correctly and promptly in the EHS system.Spotting a small spill, reporting it immediately, and ensuring the clean-up is logged. It's about keeping everyone safe.100% compliance with incident reporting procedures.
  • WMS Transaction CompletionThe rate at which you successfully process basic transactions within our Warehouse Management System (WMS), like confirming inbound deliveries or updating inventory locations.Confirming 50 inbound deliveries in the WMS without any system errors or discrepancies. Getting this wrong can mean stock is 'lost' in the system.Maintain a 98% success rate for routine WMS transactions.
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Ground Operations Coordinator to Ground Operations Specialist (Level 2), and whatever you decide comes after.

Level 2 · in progressAI Fluency→ Ground Operations Specialist (Level 2)→ your design
Where this takes you

Your journey starts here, learning the fundamentals. Where you go next is really up to you and how much you're willing to learn and push yourself. We'll give you the tools and the opportunities; you just need to bring the drive.

See Your Progress GrowIllustration
Ground Operations Coordinator
  • Basic Operational Workflow Understanding
  • Safety Awareness (HSE)
  • Data Entry & Verification
  • Basic Logistics Terminology
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Ground Operations Coordinator is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Ground Operations Specialist (Level 2)

    18-36 months in current role

    You'll move from executing tasks under supervision to owning specific processes end-to-end and solving routine problems independently.

    • Advanced WMS/FMS troubleshooting (minor errors)
    • Basic schedule building (for a small team/route)
    • Root Cause Analysis (for simple operational issues)
    • More in-depth understanding of 'Turn Time' and 'Deadhead' optimisation.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a lot of the initial tasks in ground operations involve sifting through information, drafting quick messages, and making sure data is consistent. AI isn't here to replace you, but it can definitely help you get through the repetitive stuff much faster, freeing you up to learn more and take on interesting challenges.

Imagine having a super-efficient assistant who handles the grunt work. That's what AI can be for a Ground Operations Coordinator. It's about making your daily routine less about manual input and more about checking, validating, and learning. You'll still own the outcome, but the path to get there will be quicker.

Automated Report Drafting

Instead of typing out incident reports or shift summaries from scratch, you can feed in a few key bullet points or a quick voice note. AI will then structure it into a formal report, ensuring all the right sections are covered and the language is consistent. You'll just need to review and tweak it.

Smart Data Validation

Imagine AI scanning your data entries for common errors or inconsistencies before you even hit save. It can flag a postcode that doesn't match a city, or a vehicle number that's out of sequence, helping you catch mistakes instantly and improve your accuracy.

Quick Query Response Generator

When drivers or colleagues ask routine questions (e.g., 'where's my next load?', 'what's the policy on X?'), AI can help draft quick, accurate responses based on our internal documents. You'll still send it, but the drafting time is cut dramatically.

Basic Scheduling Assistance

For simple scheduling tasks, AI can suggest optimal assignments based on driver availability and vehicle type, or quickly identify conflicts. It won't make the final call, but it'll give you a solid starting point much faster than doing it manually.

Common questions

Common questions

How do you become a Ground Operations Coordinator?

Common routes in include School Leaver / College Graduate (0-1 year of prior experience), Retail / Customer Service Background (1-2 years of prior experience) and General Administrative / Office Support (1-2 years of prior experience). Times vary with prior experience.

Where can a Ground Operations Coordinator progress to?

This role can lead on to Ground Operations Specialist (Level 2) (18-36 months in current role), depending on the skills you build.

What level is a Ground Operations Coordinator in the UK?

This role aligns to RQF Level 2 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Ground Operations Coordinator?

Increasingly, Basic AI Tool Interaction (Prompting) and Basic Data Literacy & Interpretation. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Ground Operations Coordinator, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 10 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Ground Operations Coordinator: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 2

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Operations

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain here – understanding logistics, managing processes, working in a fast-paced environment – are highly transferable. You could move into broader supply chain roles, manufacturing operations, or even roles in other industries that rely heavily on efficient physical operations.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.