The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Operations Coordinator / Junior Analyst
1-2 yearsSkills to master
- Data entry accuracy, basic reporting, understanding operational workflows, following procedures, effective task management.
You're ready to move on when
- Consistently delivering accurate work with minimal supervision.
- Proactively identifying minor issues and suggesting simple fixes.
- Taking initiative to learn more about broader operational processes.
- Being the go-to person for specific routine tasks within the team.
- 2
Logistics Administrator / Supply Chain Assistant
2-3 yearsSkills to master
- Freight scheduling, inventory tracking, supplier communication, basic problem-solving for delivery issues, using logistics software.
You're ready to move on when
- Successfully managing a specific part of the logistics chain (e.g., inbound, outbound).
- Building good relationships with carriers and suppliers.
- Consistently meeting delivery deadlines or managing exceptions effectively.
- Demonstrating an understanding of logistics costs and how to optimise them.
- 3
Graduate Scheme (Operations Focus)
1-2 years (post-degree)Skills to master
- Exposure to various operational functions, project support, data analysis, cross-functional collaboration, presentation skills.
You're ready to move on when
- Successful completion of all graduate programme rotations and projects.
- Demonstrating strong analytical and problem-solving abilities across different operational areas.
- Receiving positive feedback from managers across various departments.
- Proactively seeking out opportunities to take on more responsibility.