ETC Awards Limited · RQF Level 3

ETCAL Level 3 NVQ Diploma in Engineering Technical Support

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 3
  • Total credits123
  • Guided learning470 hours
  • Units in this qualification73

Awarded by ETC Awards Limited · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

This qualification allows learners to develop skills in providing technical support within an engineering environment. It is intended for individuals working in engineering who are responsible for scheduling, resourcing, and monitoring engineering activities.

These are the units ETC Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Analysing and Interpreting the Results of Radiographic TestsReal unit · ETC Awards Limited
You'll analyse and interpret radiographic test results to assess the condition of engineering components. The unit covers identifying features and anomalies, applying relevant standards and specifications, and understanding radiographic principles, accuracy factors, and limitations.

What you'll be able to do

  • Analyse and interpret the results of radiographic tests.
  • Analyse and interpret the results of radiographic tests.
Carrying Out Condition Monitoring of Engineering Plant and EquipmentReal unit · ETC Awards Limited
You'll carry out condition monitoring of engineering plant and equipment by selecting appropriate techniques, collecting data, and analysing it to identify faults. The unit also covers reporting findings and understanding the principles and accuracy of condition monitoring methods.

What you'll be able to do

  • Carry out condition monitoring of engineering plant and equipment.
  • Carry out condition monitoring of engineering plant and equipment.
Carrying Out Fault Diagnosis on Engineering Plant and EquipmentReal unit · ETC Awards Limited
You'll carry out fault diagnosis on engineering plant and equipment using appropriate techniques. The unit covers interpreting diagnostic information to identify root causes, recommending corrective actions, and accurately documenting the fault diagnosis process and findings.

What you'll be able to do

  • Carry out fault diagnosis on engineering plant and equipment.
  • Carry out fault diagnosis on engineering plant and equipment.
Carrying Out Health and Safety Risk Assessments on Engineering ActivitiesReal unit · ETC Awards Limited
It teaches you to carry out health and safety risk assessments on engineering activities. You'll identify hazards, assess risks, document findings, implement control measures, and monitor their effectiveness in compliance with legal requirements.

What you'll be able to do

  • Carry out health and safety risk assessments on engineering activities, identifying potential hazards.
  • Implement control measures to mitigate identified risks in engineering activities.
  • Demonstrate knowledge of the principles and procedures for conducting health and safety risk assessments.
  • Explain the legal and ethical responsibilities related to health and safety in engineering environments.
Carrying Out Project Management of Engineering ActivitiesReal unit · ETC Awards Limited
You'll gain the ability to manage engineering projects by defining scope, objectives, and deliverables. The unit covers developing project plans with timelines, resources, and budgets, managing activities in line with standards, monitoring progress, and reporting key performance indicators.

What you'll be able to do

  • Carry out project management of engineering activities, adhering to relevant standards and regulations.
  • Demonstrate knowledge of how to carry out project management of engineering activities.
Carrying Out Radiographic Testing ActivitiesReal unit · ETC Awards Limited
You'll carry out radiographic testing activities by preparing equipment, performing tests according to procedures, and interpreting radiographic images to identify defects. The unit covers principles of radiographic testing and aims to improve efficiency and accuracy in inspection.

What you'll be able to do

  • Carry out radiographic testing activities.
  • Continue to carry out radiographic testing activities.
  • Carry out radiographic testing activities.
  • Continue to develop knowledge of how to carry out radiographic testing activities.
Carrying Out Visual Inspection of Welded FabricationsReal unit · ETC Awards Limited
It teaches you to carry out visual inspections of welded fabrications according to relevant standards and accurately document findings. You'll identify different weld defects through visual inspection and apply appropriate corrective actions based on inspection results.

What you'll be able to do

  • Carry out visual inspection of welded fabrications.
  • Demonstrate the ability to carry out visual inspection of welded fabrications.
  • Understand how to carry out visual inspection of welded fabrications.
  • Demonstrate knowledge of how to carry out visual inspection of welded fabrications.
Checking and Calibrating Electrical and Electronic Test EquipmentReal unit · ETC Awards Limited
This unit provides learners with skills to check and calibrate electrical and electronic test equipment according to manufacturer specifications and standards. You'll document results and understand operational principles and potential sources of error.

What you'll be able to do

  • Check and calibrate electrical and electronic test equipment
  • Check and calibrate electrical and electronic test equipment
Checking and Calibrating Mechanical Inspection EquipmentReal unit · ETC Awards Limited
You'll learn to check and calibrate mechanical inspection equipment. The unit covers verifying equipment against standards, using appropriate calibration tools and procedures, documenting results, and applying safe working practices.

What you'll be able to do

  • Check and calibrate mechanical inspection equipment.
  • Demonstrate the ability to check and calibrate mechanical inspection equipment.
  • Understand the processes involved in checking and calibrating mechanical inspection equipment.
  • Check and calibrate mechanical inspection equipment.
Checking and Calibrating Process Control InstrumentationReal unit · ETC Awards Limited
It teaches you to check and calibrate process control instrumentation. You'll verify functionality, calibrate to specified standards, document procedures, and understand the purpose and methods of checking and calibration.

What you'll be able to do

  • Check and calibrate process control instrumentation
  • Check and calibrate process control instrumentation
Complying with statutory regulations and organisational safety requirementsReal unit · ETC Awards Limited
You'll understand and demonstrate compliance with statutory regulations and organisational safety requirements in engineering environments. The unit covers adherence to safety procedures, reporting hazards and incidents, and recognising relevant legal obligations.

What you'll be able to do

  • Comply with statutory regulations and organisational safety requirements in an engineering environment.
  • Comply with statutory regulations and organisational safety requirements, understanding the relevant legislation and procedures.
Determining Engineering Requirements for the Supply of Products or ServicesReal unit · ETC Awards Limited
It teaches you to determine engineering requirements for supplying products or services. You'll analyse customer needs, identify applicable industry standards and regulations, document requirements accurately, and review them in response to changes.

What you'll be able to do

  • Determine engineering requirements for the supply of products or services, ensuring accuracy and completeness.
  • Continue to determine engineering requirements for the supply of products or services, adapting to changing circumstances.
  • Demonstrate knowledge of how to determine engineering requirements for the supply of products or services.
  • Demonstrate continued knowledge of how to determine engineering requirements for the supply of products or services.
Determining Engineering Software RequirementsReal unit · ETC Awards Limited
It teaches you to determine engineering software requirements through elicitation from stakeholders, clear documentation, and thorough analysis. You'll understand elicitation techniques, stakeholder involvement, and the importance of complete, consistent, and testable requirements.

What you'll be able to do

  • Determine engineering software requirements
  • Determine engineering software requirements
Determining Technical Requirements for Non-Destructive TestingReal unit · ETC Awards Limited
This unit covers the determination of technical requirements for non-destructive testing. You'll identify relevant standards and specifications, select appropriate testing methods, and document technical requirements to ensure effective and compliant testing procedures.

What you'll be able to do

  • Determine technical requirements for non-destructive testing.
  • Continue to determine technical requirements for non-destructive testing.
  • Determine technical requirements for non-destructive testing.
  • Continue to develop knowledge of how to determine technical requirements for non-destructive testing.
Developing and Maintaining Effective Customer RelationshipsReal unit · ETC Awards Limited
It teaches you to develop and maintain effective customer relationships in an engineering context. You'll establish rapport, communicate to understand customer needs, respond professionally to enquiries and complaints, and maintain ongoing contact to ensure satisfaction.

What you'll be able to do

  • Develop effective customer relationships within an engineering context.
  • Maintain effective customer relationships to ensure ongoing satisfaction.
  • Demonstrate knowledge of how to develop effective customer relationships.
  • Demonstrate continued knowledge of how to maintain effective customer relationships.
Handing Over and Exchanging Responsibility for Control of Engineering ActivitiesReal unit · ETC Awards Limited
This unit equips learners to hand over and exchange responsibility for control of engineering activities effectively. You'll understand procedures, information requirements, and the importance of clear communication, alongside relevant health and safety regulations.

What you'll be able to do

  • Hand over and exchange responsibility for control of engineering activities
  • Hand over and exchange responsibility for control of engineering activities
Implementing Engineering ActivitiesReal unit · ETC Awards Limited
This unit provides learners with skills to implement engineering activities according to specified plans and procedures. You'll monitor progress, identify deviations, and report on implementation while understanding the importance of procedures, risks, and resource management.

What you'll be able to do

  • Implement engineering activities
  • Implement engineering activities
Implementing Quality Control Systems and Procedures in an Engineering EnvironmentReal unit · ETC Awards Limited
This unit provides learners with the ability to implement quality control systems and procedures within an engineering environment. You'll monitor and record quality data, identify deviations from standards, and apply corrective actions in line with organisational policies and industry standards.

What you'll be able to do

  • Implement quality control systems and procedures effectively in an engineering environment.
  • Continue to implement quality control systems and procedures in an engineering environment, refining skills.
  • Demonstrate knowledge of how to implement quality control systems and procedures in an engineering environment.
  • Demonstrate continued and enhanced knowledge of how to implement quality control systems and procedures in an engineering environment.
Inspecting Components using Co-ordinate Measuring Machines _CMM_Real unit · ETC Awards Limited
You'll competently inspect components using co-ordinate measuring machines (CMM) by preparing equipment, performing inspections according to procedures, and accurately recording results. The unit includes identifying and rectifying minor faults and understanding CMM principles and applications.

What you'll be able to do

  • Inspect components using co-ordinate measuring machines (CMM).
  • Continue to inspect components using co-ordinate measuring machines (CMM).
  • Inspect components using co-ordinate measuring machines (CMM).
  • Continue to develop knowledge of how to inspect components using co-ordinate measuring machines (CMM).
Inspecting Engineering Products by Magnetic Particle TestingReal unit · ETC Awards Limited
This unit equips learners with skills to inspect engineering products using magnetic particle testing techniques. You'll prepare products, perform testing according to procedures, interpret results, and adapt techniques for different products and inspection requirements.

What you'll be able to do

  • Inspect engineering products using magnetic particle testing techniques.
  • Continue to inspect engineering products using magnetic particle testing techniques.
  • Understand the procedures for inspecting engineering products using magnetic particle testing.
  • Demonstrate knowledge of how to inspect engineering products using magnetic particle testing.
Inspecting Engineering Products by Penetrant Flaw Detection TechniquesReal unit · ETC Awards Limited
You'll inspect engineering products using penetrant flaw detection techniques. The unit covers preparation of products, application of detection methods, interpretation of results, documentation of findings, and understanding the principles of the technique.

What you'll be able to do

  • Inspect engineering products using penetrant flaw detection techniques, following established procedures.
  • Demonstrate knowledge of the principles and application of penetrant flaw detection techniques.
  • Explain the importance of penetrant flaw detection in identifying surface defects in engineering products.
Inspecting Engineering Products using Ultrasonic Testing TechniquesReal unit · ETC Awards Limited
You'll inspect engineering products using ultrasonic testing techniques. The unit covers preparing products, applying testing methods to detect flaws, interpreting results to assess integrity, documenting procedures, and understanding ultrasonic testing principles.

What you'll be able to do

  • Inspect engineering products using ultrasonic testing techniques
  • Inspect engineering products using ultrasonic testing techniques
Inspecting Fabricated Components and StructuresReal unit · ETC Awards Limited
This unit provides learners with skills to inspect fabricated components and structures. You'll use appropriate measuring equipment, identify defects or deviations from specifications, document inspection results, and understand various inspection methods.

What you'll be able to do

  • Inspect fabricated components and structures using appropriate techniques and equipment.
  • Demonstrate knowledge of the methods used to inspect fabricated components and structures.
  • Explain the importance of inspecting fabricated components and structures for quality and safety.
Inspecting Mechanical ProductsReal unit · ETC Awards Limited
This unit equips learners to inspect mechanical products against specified criteria using appropriate measuring equipment. You'll accurately record inspection results, identify non-conformances, and report findings in accordance with organisational procedures, understanding quality control importance.

What you'll be able to do

  • Inspect mechanical products.
  • Inspect mechanical products.
Inspecting and Testing Electrical ProductsReal unit · ETC Awards Limited
This unit focuses on inspecting and testing electrical products to ensure compliance with standards and safety regulations. You'll perform inspections, conduct functionality and safety tests, document findings, and follow safe working practices.

What you'll be able to do

  • Inspect and test electrical products.
  • Demonstrate the ability to inspect and test electrical products.
  • Understand the processes involved in inspecting and testing electrical products.
  • Inspect and test electrical products.
Inspecting and Testing Electronic ProductsReal unit · ETC Awards Limited
You'll inspect and test electronic products by preparing items, performing inspections using appropriate equipment, recording and analysing results, troubleshooting faults, and evaluating product performance against criteria. The unit covers relevant inspection and testing procedures.

What you'll be able to do

  • Inspect and test electronic products according to specified procedures.
  • Continue to inspect and test electronic products according to specified procedures.
  • Understand the methods for inspecting and testing electronic products.
  • Demonstrate knowledge of how to inspect and test electronic products.
Loading and Proving Computer Control ProgramsReal unit · ETC Awards Limited
This unit covers loading and proving computer control programs for specific machines. You'll learn loading procedures, prove program operation to ensure correctness, and document the results of the proving process.

What you'll be able to do

  • Load computer control programs according to specified procedures.
  • Prove the loaded computer control programs to ensure correct operation.
  • Demonstrate knowledge of the procedures for loading computer control programs.
  • Explain the importance of proving computer control programs and the methods used.
Monitoring Engineering ActivitiesReal unit · ETC Awards Limited
You'll learn to monitor engineering activities against agreed plans and specifications. The unit includes identifying and reporting deviations, documenting monitoring activities, adapting approaches to changing circumstances, and communicating findings effectively.

What you'll be able to do

  • Monitor engineering activities according to established procedures.
  • Continue to monitor engineering activities, adapting approaches as required.
  • Demonstrate knowledge of how to monitor engineering activities.
  • Demonstrate continued knowledge of how to monitor engineering activities.
Obtaining Resources for Engineering ActivitiesReal unit · ETC Awards Limited
It teaches you to obtain resources for engineering activities efficiently. You'll identify resource needs, research suppliers, evaluate quotations for cost-effectiveness, and procure resources that meet specifications within required timeframes.

What you'll be able to do

  • Obtain resources for engineering activities in a timely and cost-effective manner
  • Demonstrate knowledge of resource procurement processes and procedures within an engineering organisation
Obtaining and Controlling Materials for Engineering ActivitiesReal unit · ETC Awards Limited
It teaches you to obtain and control materials for engineering activities by following specified procedures, preventing loss or damage, and maintaining accurate stock records. You'll understand the importance of efficient material management in engineering operations.

What you'll be able to do

  • Obtain and control materials for engineering activities.
  • Continue to obtain and control materials for engineering activities.
  • Obtain and control materials for engineering activities.
  • Continue to develop knowledge of how to obtain and control materials for engineering activities.
Performing Computer System Security Assessments for Engineering SoftwareReal unit · ETC Awards Limited
You'll develop the ability to perform computer system security assessments for engineering software. The unit includes identifying vulnerabilities, evaluating existing security measures, recommending enhancements, and applying appropriate security protocols.

What you'll be able to do

  • Perform computer system security assessments for engineering software.
  • Demonstrate the ability to perform computer system security assessments for engineering software.
  • Understand the processes involved in performing computer system security assessments for engineering software.
  • Perform computer system security assessments for engineering software.
Performing Engineering Software AcquisitionReal unit · ETC Awards Limited
This unit equips learners to perform engineering software acquisition. You'll identify software requirements, evaluate options based on functionality and cost, and carry out acquisition processes including installation and configuration.

What you'll be able to do

  • Perform engineering software acquisition.
  • Perform engineering software acquisition.
Performing Engineering Software Analysis TechniquesReal unit · ETC Awards Limited
It teaches you to perform engineering software analysis techniques to solve problems, interpret results, and validate accuracy and reliability. You'll also understand principles of different analysis techniques and their application in engineering contexts.

What you'll be able to do

  • Perform engineering software analysis techniques.
  • Perform engineering software analysis techniques.
Performing Engineering Software Configuration ManagementReal unit · ETC Awards Limited
This unit equips learners to perform engineering software configuration management. You'll implement version control, manage configuration items according to standards, document changes and releases, and understand the importance of configuration management in projects.

What you'll be able to do

  • Perform engineering software configuration management
  • Perform engineering software configuration management
Performing Engineering Software Safety AssessmentsReal unit · ETC Awards Limited
It teaches you to perform engineering software safety assessments following relevant standards. You'll identify hazards and risks, evaluate safety measures, document findings, and understand software safety engineering principles and regulations.

What you'll be able to do

  • Perform engineering software safety assessments
  • Perform engineering software safety assessments
Performing Low Level Programming for Engineering SoftwareReal unit · ETC Awards Limited
You'll develop low level programming skills for engineering software applications, including code development, testing, debugging, and integration with higher-level software components. The unit covers writing efficient and optimised low level code and programming principles.

What you'll be able to do

  • Perform low level programming for engineering software.
  • Demonstrate the ability to perform low level programming for engineering software.
  • Understand how to perform low level programming for engineering software.
  • Demonstrate knowledge of how to perform low level programming for engineering software.
Planning Engineering ActivitiesReal unit · ETC Awards Limited
You'll learn to plan engineering activities effectively. The unit includes creating plans that meet objectives, identifying resource needs, allocating tasks and responsibilities, establishing timelines, and understanding project management principles and tools.

What you'll be able to do

  • Plan engineering activities
  • Plan engineering activities
Preparing Ultrasonic Flaw Detection Equipment for Testing ActivitiesReal unit · ETC Awards Limited
You'll prepare ultrasonic flaw detection equipment for testing activities. The unit includes selecting appropriate equipment, setting up and calibrating according to manufacturer instructions, verifying functionality, and understanding the principles of ultrasonic flaw detection.

What you'll be able to do

  • Prepare ultrasonic flaw detection equipment for testing activities
  • Prepare ultrasonic flaw detection equipment for testing activities
Preparing Work Areas for Radiographic Testing ActivitiesReal unit · ETC Awards Limited
This unit equips learners to prepare work areas for radiographic testing activities, ensuring adherence to safety regulations and organisational procedures. You'll identify hazards, apply control measures, and adapt preparation techniques based on experience and evaluation.

What you'll be able to do

  • Prepare work areas effectively for radiographic testing activities.
  • Continue to prepare work areas effectively for radiographic testing activities, building on previous experience.
  • Demonstrate knowledge of how to prepare work areas for radiographic testing activities.
  • Demonstrate continued and enhanced knowledge of how to prepare work areas for radiographic testing activities.
Producing Engineering Software DesignReal unit · ETC Awards Limited
You'll produce engineering software designs based on given requirements, documenting the design process and rationale. The unit covers software design principles, methodologies, and tools used in engineering software development.

What you'll be able to do

  • Produce engineering software design
  • Produce engineering software design
Producing Contractual Arrangements to Supply or Procure Goods or Services for Engineering ActivitiesReal unit · ETC Awards Limited
You'll produce and document contractual arrangements for supplying or procuring goods and services in engineering activities. The unit includes developing contracts to meet requirements, evaluating associated risks and benefits, and understanding relevant legal and ethical considerations.

What you'll be able to do

  • Produce contractual arrangements to supply or procure goods or services for engineering activities
  • Produce contractual arrangements to supply or procure goods or services for engineering activities
Producing Electrical Engineering Drawings using Computer Aided TechniquesReal unit · ETC Awards Limited
You'll produce electrical engineering drawings using computer aided techniques, adhering to relevant standards. The unit covers the use of CAD software tools to create accurate drawings with appropriate electrical symbols, annotations, and dimensions.

What you'll be able to do

  • Produce electrical engineering drawings using computer aided techniques.
  • Continue to produce electrical engineering drawings using computer aided techniques, improving accuracy.
  • Demonstrate knowledge of how to produce electrical engineering drawings using computer aided techniques.
  • Demonstrate continued and enhanced knowledge of how to produce electrical engineering drawings using computer aided techniques.
Producing Electronic Engineering Drawings using Computer Aided TechniquesReal unit · ETC Awards Limited
You'll produce electronic engineering drawings using computer aided techniques to specified standards. The unit includes incorporating electronic components, connections, wiring diagrams, and using appropriate layers, line types, and annotation styles in accordance with industry standards.

What you'll be able to do

  • Produce electronic engineering drawings using computer aided techniques.
  • Produce electronic engineering drawings using computer aided techniques.
Producing Engineering Drawings/Models using 3D Computer Aided TechniquesReal unit · ETC Awards Limited
You'll produce engineering drawings and models using 3D computer-aided techniques, applying appropriate dimensions and tolerances. The unit covers creating, modifying, and managing 3D models in accordance with organisational procedures and standards.

What you'll be able to do

  • Produce engineering drawings and models using 3D computer-aided techniques.
  • Continue to produce engineering drawings and models using 3D computer-aided techniques.
  • Understand the methods for producing engineering drawings and models using 3D computer-aided techniques.
  • Demonstrate knowledge of how to produce engineering drawings and models using 3D computer-aided techniques.
Producing Engineering Software ImplementationReal unit · ETC Awards Limited
You'll produce engineering software implementations based on specified requirements, testing functionality and performance. The unit includes documenting implementations to industry standards and understanding software development principles and methodologies.

What you'll be able to do

  • Produce engineering software implementation.
  • Produce engineering software implementation.
Producing Engineering Systems/Services Drawings using Computer Aided TechniquesReal unit · ETC Awards Limited
You'll produce engineering systems and services drawings using computer aided techniques, adhering to relevant standards. The unit develops proficiency in CAD software tools, incorporating annotations, dimensions, and symbols to create accurate and detailed drawings.

What you'll be able to do

  • Produce engineering systems/services drawings using computer aided techniques.
  • Continue to produce engineering systems/services drawings using computer aided techniques, developing proficiency.
  • Demonstrate knowledge of how to produce engineering systems/services drawings using computer aided techniques.
  • Demonstrate continued and enhanced knowledge of how to produce engineering systems/services drawings using computer aided techniques.
Producing Fabrication/Structural Engineering Drawings using Computer Aided TechniquesReal unit · ETC Awards Limited
This unit provides learners with skills to produce fabrication and structural engineering drawings using computer aided techniques. You'll incorporate design specifications and standards, produce accurate detailed drawings, and manage documentation according to organisational procedures.

What you'll be able to do

  • Produce fabrication/structural engineering drawings using computer aided techniques
  • Produce fabrication/structural engineering drawings using computer aided techniques
Producing Fluid Power Engineering Drawings using Computer Aided TechniquesReal unit · ETC Awards Limited
It teaches you to produce fluid power engineering drawings using computer-aided techniques, adhering to industry standards. You'll create, modify, and update accurate and detailed drawings for complex fluid power systems.

What you'll be able to do

  • Produce fluid power engineering drawings using computer aided techniques.
  • Demonstrate the ability to produce fluid power engineering drawings using computer aided techniques.
  • Understand how to produce fluid power engineering drawings using computer aided techniques.
  • Demonstrate knowledge of how to produce fluid power engineering drawings using computer aided techniques.
Producing Mechanical Engineering Drawings using Computer Aided TechniquesReal unit · ETC Awards Limited
You'll produce mechanical engineering drawings to specified standards using computer aided techniques. The unit includes incorporating dimensions, tolerances, surface finish requirements, and applying appropriate layers, line types, and annotation styles according to industry standards.

What you'll be able to do

  • Produce mechanical engineering drawings using computer aided techniques.
  • Produce mechanical engineering drawings using computer aided techniques.
Producing Off-line Programs for NC/CNC Boring MachinesReal unit · ETC Awards Limited
You'll produce off-line programs for NC/CNC boring machines. The unit involves interpreting engineering drawings, developing programs with appropriate toolpaths and parametres, simulating and verifying programs, and explaining programming principles.

What you'll be able to do

  • Produce off-line programs for NC/CNC boring machines.
  • Produce off-line programs for NC/CNC boring machines.
Producing Off-line Programs for NC/CNC Electro-Discharge MachinesReal unit · ETC Awards Limited
You'll produce off-line programs for NC/CNC electro-discharge machines according to specifications, verify program accuracy using simulation software, and document any modifications. The unit includes principles of NC/CNC programming and electro-discharge machining processes.

What you'll be able to do

  • Produce off-line programs for NC/CNC electro-discharge machines
  • Produce off-line programs for NC/CNC electro-discharge machines
Producing Off-line Programs for NC/CNC Fabrication MachinesReal unit · ETC Awards Limited
This unit covers producing off-line programs for NC/CNC fabrication machines, including creating, simulating, verifying, and documenting programs. You'll optimise programs for improved performance and adapt them to different machine configurations while understanding fabrication processes.

What you'll be able to do

  • Produce off-line programs for NC/CNC fabrication machines.
  • Continue to produce off-line programs for NC/CNC fabrication machines.
  • Understand the methods for producing off-line programs for NC/CNC fabrication machines.
  • Demonstrate knowledge of how to produce off-line programs for NC/CNC fabrication machines.
Producing Off-line Programs for NC/CNC Gear Cutting MachinesReal unit · ETC Awards Limited
You'll develop and evaluate off-line programs for NC/CNC gear cutting machines according to specified parametres. The unit includes producing a portfolio demonstrating the creation and adaptation of programs for various gear cutting applications, ensuring efficiency and accuracy.

What you'll be able to do

  • Produce off-line programs for NC/CNC gear cutting machines.
  • Demonstrate the ability to produce off-line programs for NC/CNC gear cutting machines.
  • Understand how to produce off-line programs for NC/CNC gear cutting machines.
  • Demonstrate knowledge of how to produce off-line programs for NC/CNC gear cutting machines.
Producing Off-line Programs for NC/CNC Grinding MachinesReal unit · ETC Awards Limited
It teaches you to produce off-line programs for NC/CNC grinding machines, incorporating grinding parametres and wheel dressing cycles. You'll simulate, verify, and optimise programs for material removal and component geometry, gaining knowledge of machine operation.

What you'll be able to do

  • Produce off-line programs for NC/CNC grinding machines.
  • Produce off-line programs for NC/CNC grinding machines.
Producing Off-line Programs for NC/CNC Laser Profiling MachinesReal unit · ETC Awards Limited
You'll learn to produce off-line programs for NC/CNC laser profiling machines. The unit includes selecting materials and tooling, adhering to specified parametres, verifying program accuracy through simulation, and applying safe working practices.

What you'll be able to do

  • Produce off-line programs for NC/CNC laser profiling machines.
  • Demonstrate the ability to produce off-line programs for NC/CNC laser profiling machines.
  • Understand the processes involved in producing off-line programs for NC/CNC laser profiling machines.
  • Produce off-line programs for NC/CNC laser profiling machines.
Producing Off-line Programs for NC/CNC Machining CentresReal unit · ETC Awards Limited
You'll produce off-line programmes for NC/CNC machining centres that meet specified requirements. The unit covers simulating and optimising programmes for performance, alongside understanding NC/CNC machining principles and programming languages.

What you'll be able to do

  • Produce off-line programs for NC/CNC machining centres
  • Produce off-line programs for NC/CNC machining centres
Producing Off-line Programs for NC/CNC Milling MachinesReal unit · ETC Awards Limited
This unit covers the production of off-line programs for NC/CNC milling machines, including the incorporation of cutting parametres and toolpaths. You'll learn to simulate, verify, and optimise programs for material removal rate and surface finish, alongside understanding machine operation.

What you'll be able to do

  • Produce off-line programs for NC/CNC milling machines.
  • Produce off-line programs for NC/CNC milling machines.
Producing Off-line Programs for NC/CNC Turning MachinesReal unit · ETC Awards Limited
You'll produce and verify off-line programs for NC/CNC turning machines. The unit includes programming to meet component requirements, simulation for verification, and documentation of programs and modifications.

What you'll be able to do

  • Produce off-line programs for NC/CNC turning machines, adhering to industry standards.
  • Demonstrate knowledge of the processes involved in producing off-line programs for NC/CNC turning machines.
  • Explain the principles of NC/CNC turning machine programming.
Producing Off-line Programs for Programmable Logic Controller EquipmentReal unit · ETC Awards Limited
It teaches you to develop, simulate, test, and document off-line programs for programmable logic controller equipment. You'll modify programs to meet changing requirements and optimise them for efficient operation while understanding programming principles.

What you'll be able to do

  • Produce off-line programs for programmable logic controller equipment.
  • Continue to produce off-line programs for programmable logic controller equipment.
  • Understand the methods for producing off-line programs for programmable logic controller equipment.
  • Demonstrate knowledge of how to produce off-line programs for programmable logic controller equipment.
Producing Operating Programs for Co-ordinate Measuring Machines _CMM_Real unit · ETC Awards Limited
It teaches you to produce operating programs for co-ordinate measuring machines (CMM). You'll interpret engineering drawings, select suitable probes and measuring techniques, validate program accuracy, and apply safe working practices.

What you'll be able to do

  • Produce operating programs for co-ordinate measuring machines (CMM).
  • Demonstrate the ability to produce operating programs for co-ordinate measuring machines (CMM).
  • Understand the processes involved in producing operating programs for co-ordinate measuring machines (CMM).
  • Produce operating programs for co-ordinate measuring machines (CMM).
Producing Operating Programs for Industrial RobotsReal unit · ETC Awards Limited
It teaches you to develop, test, and document operating programs for industrial robots based on specified tasks. You'll understand robot programming principles, various programming languages and environments, and safety considerations in robot programming.

What you'll be able to do

  • Produce operating programs for industrial robots
  • Produce operating programs for industrial robots
Producing Technical Information for Engineering ActivitiesReal unit · ETC Awards Limited
You'll produce technical information for engineering activities. The unit includes gathering and analysing relevant data, producing technical drawings and specifications, writing reports and documentation, and understanding the purpose and types of technical information.

What you'll be able to do

  • Produce technical information for engineering activities.
  • Produce technical information for engineering activities.
Providing Operational Support for Computer Control ProgramsReal unit · ETC Awards Limited
It teaches you to provide operational support for computer control programs by monitoring performance, troubleshooting issues, and escalating complex problems following established procedures. You'll also understand the role of these programs in engineering applications.

What you'll be able to do

  • Provide operational support for computer control programs
  • Provide operational support for computer control programs
Providing Technical Advice and Guidance on Engineering ActivitiesReal unit · ETC Awards Limited
You'll develop the ability to provide technical advice and guidance on engineering activities to colleagues or clients, communicating technical information clearly and concisely. The unit emphasises the importance of accurate technical knowledge, reliable information sources, and ethical considerations.

What you'll be able to do

  • Provide technical advice and guidance on engineering activities
  • Provide technical advice and guidance on engineering activities
Providing Technical Sales and Marketing Support for Engineering ActivitiesReal unit · ETC Awards Limited
This unit covers providing technical sales and marketing support for engineering activities, including delivering technical information to customers, preparing marketing materials, and responding professionally to enquiries. You'll understand customer needs and marketing strategies relevant to engineering products and services.

What you'll be able to do

  • Provide technical sales and marketing support for engineering activities
  • Provide technical sales and marketing support for engineering activities
Resolving Engineering or Manufacturing Support ProblemsReal unit · ETC Awards Limited
This unit develops learners' skills to resolve engineering or manufacturing support problems by identifying and analysing issues using diagnostic techniques. You'll develop and implement solutions, then evaluate their effectiveness and make necessary adjustments.

What you'll be able to do

  • Resolve engineering or manufacturing support problems effectively.
  • Demonstrate knowledge of how to resolve engineering or manufacturing support problems.
Scheduling Engineering ActivitiesReal unit · ETC Awards Limited
You'll develop the ability to schedule engineering activities effectively. This includes identifying tasks, estimating time and resources, creating schedules that consider constraints and deadlines, and monitoring progress against plans.

What you'll be able to do

  • Schedule engineering activities effectively, taking into account resource constraints and deadlines
  • Demonstrate knowledge of scheduling techniques and their application in engineering contexts
Specifying Non-Destructive Testing Instructions for Inspection ActivitiesReal unit · ETC Awards Limited
You'll specify non-destructive testing (NDT) instructions for inspection activities based on engineering requirements. The unit covers selecting appropriate NDT methods, interpreting engineering drawings and specifications, and developing clear instructions to ensure accurate inspections.

What you'll be able to do

  • Specify non-destructive testing instructions for inspection activities.
  • Demonstrate the ability to specify non-destructive testing instructions for inspection activities.
  • Understand how to specify non-destructive testing instructions for inspection activities.
  • Demonstrate knowledge of how to specify non-destructive testing instructions for inspection activities.
Supporting logistics operations in an engineering manufacturing environmentReal unit · ETC Awards Limited
This unit equips learners to support logistics operations within an engineering manufacturing environment by facilitating material movement, safe storage, and accurate record maintenance. You'll understand material types and the importance of effective logistics support.

What you'll be able to do

  • Support logistics operations in an engineering manufacturing environment.
  • Support logistics operations in an engineering manufacturing environment.
Testing Engineering SoftwareReal unit · ETC Awards Limited
You'll perform tests on engineering software following documented test plans, accurately record results, and report deviations according to organisational procedures. The unit also covers different software testing methods used in engineering and their purposes.

What you'll be able to do

  • Perform tests on engineering software according to specified procedures
  • Know the methods used to test engineering software
Using and Maintaining Business Procedures and Protocols in an Engineering EnvironmentReal unit · ETC Awards Limited
This unit focuses on the use and maintenance of business procedures and protocols within engineering settings. You'll apply organisational guidelines, ensure data protection and confidentiality, accurately document processes, and review procedures for continual improvement.

What you'll be able to do

  • Use business procedures and protocols effectively in an engineering environment.
  • Maintain business procedures and protocols to ensure they remain current and relevant in an engineering environment.
  • Demonstrate knowledge of how to use business procedures and protocols in an engineering environment.
  • Demonstrate knowledge of how to maintain business procedures and protocols in an engineering environment.
Using and interpreting engineering data and documentationReal unit · ETC Awards Limited
You'll accurately use and interpret engineering data and documentation by extracting information from drawings and specifications. The unit covers interpreting data in tables, graphs, and charts, applying appropriate units of measurement, and solving practical engineering problems.

What you'll be able to do

  • Use and interpret engineering data and documentation accurately
  • Demonstrate knowledge of how to use and interpret engineering data and documentation
Working efficiently and effectively in engineeringReal unit · ETC Awards Limited
You'll work efficiently and effectively in engineering environments by applying key principles and time management methods. The unit emphasises clear communication, teamwork, and adherence to health and safety regulations within engineering tasks.

What you'll be able to do

  • Work efficiently and effectively in engineering environments
  • Demonstrate knowledge of how to work efficiently and effectively in engineering environments

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Analysing and Interpreting the Results of Radiographic TestsCarrying Out Condition Monitoring of Engineering Plant and EquipmentCarrying Out Fault Diagnosis on Engineering Plant and EquipmentCarrying Out Health and Safety Risk Assessments on Engineering ActivitiesCarrying Out Project Management of Engineering ActivitiesCarrying Out Radiographic Testing ActivitiesCarrying Out Visual Inspection of Welded FabricationsChecking and Calibrating Electrical and Electronic Test Equipment

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
ETCAL Level 3 NVQ Diploma in Engineering Technical Support
  • 04_Controlling the scheduling of resources for engineering activities
  • 05_Obtaining resources for engineering activities
  • Analyse the risks arising from engineering activities
  • Analysing and Interpret the Results of Mechanical Tests
  • Analysing and interpreting the results of radiographic tests on castings
  • Assist in Determining the Requirements for Engineering Activities
  • Assist in Scheduling Engineering Activities
  • Assist in configuring engineering products, processes or facilities
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Lead Software Tester

Your journey as a Staff Software Engineer is just one exciting chapter in a long and impactful career. We're here to help you write the next ones, whether that's diving deeper into technical mastery or stepping into leadership. The possibilities are genuinely vast, and we're excited to see where you take it.

See the whole journey →

Showing 6 roles, drawn from 28 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

04_Controlling the scheduling of resources for engineering activities05_Obtaining resources for engineering activitiesAnalyse the risks arising from engineering activitiesAnalysing and Interpret the Results of Mechanical TestsAnalysing and interpreting the results of radiographic tests on castingsAssist in Determining the Requirements for Engineering ActivitiesAssist in Scheduling Engineering ActivitiesAssist in configuring engineering products, processes or facilitiesAssisting in Implementing Engineering ActivitiesAssisting in carrying out condition monitoring of engineering plant and equipmentAssisting in determining engineering requirements for the supply of products or servicesAssisting in obtaining resources for engineering activitiesAssisting in producing or modifying operating programs for computer controlled machinesAssisting in producing technical information for engineering activitiesAssisting in providing technical sales and marketing support for engineering activitiesAssisting in the monitoring of engineering activitiesAssisting in the planning of engineering activitiesAssisting in the scheduling of engineering activities+144 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Analysing and Interpreting the Results of Radiographic TestsLevel 3

Applied to your work in any of these jobs

Learners will analyse and interpret radiographic test results to assess the condition of engineering components. The unit covers identifying features and anomalies, applying relevant standards and specifications, and understanding radiographic principles, accuracy factors, and limitations.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for ETCAL Level 3 NVQ Diploma in Engineering Technical Support

73 units in this credential, in the order it lists them, awarded by ETC Awards Limited.

  1. Analysing and Interpreting the Results of Radiographic Tests
  2. Carrying Out Condition Monitoring of Engineering Plant and Equipment
  3. Carrying Out Fault Diagnosis on Engineering Plant and Equipment
  4. Carrying Out Health and Safety Risk Assessments on Engineering Activities
  5. Carrying Out Project Management of Engineering Activities
  6. Carrying Out Radiographic Testing Activities

and 67 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.