The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Global Marketing ROI (excluding home market)
The return on investment across all international marketing spend, showing how effectively our budget is generating revenue and profit.
Target · Consistently above 3:1, aiming for 4:1+ in mature markets.If we spent £50M on international marketing and generated £180M in attributable revenue, that's a 3.6:1 ROI. You'll need to explain the variance and plan for improvement.
International Revenue Growth Contribution
The percentage of the company's net new revenue that is directly attributable to international marketing efforts.
Target · Responsible for 40-50% of the company's total net new revenue, depending on market maturity.If the company added £100M in new revenue this year, and international marketing's contribution was £45M, you'd be at 45%. You'll need to show how marketing directly influenced that number.
Customer Acquisition Cost (CAC) vs. Lifetime Value (LTV) Ratio
The global average ratio of how much it costs to acquire a customer compared to the revenue they generate over their lifetime, specifically across all international markets.
Target · Maintain a global average LTV:CAC ratio of 4:1 or better, with no individual market dropping below 3:1 for sustained periods.If our average international CAC is £100 and average LTV is £450, that's a 4.5:1 ratio. You'll need to explain any downward trends and present strategies to optimise.
Global Brand Equity Score
A composite score reflecting brand awareness, perception, and preference across key strategic growth markets, often measured via third-party surveys.
Target · Improve by 10% YoY in strategic growth markets and maintain top-tier positioning in established markets.If our brand equity score in India was 65 last year and 72 this year, that's a 10.7% improvement. You'll be accountable for the narrative behind these numbers.
Market Share Growth (International)
The percentage increase in our company's share of the total available market across all international territories where we operate.
Target · Achieve a 2-3% increase in aggregate international market share annually, with higher targets in emerging markets.If our international market share moved from 8% to 10% in a year, that's a 25% growth in share. You'll need to articulate the marketing strategies that drove this.
Board and Investor Confidence
The level of trust and confidence the Board and investors have in the global marketing strategy and its ability to deliver on enterprise objectives.
- Evidence: Proactively sought out for strategic input by the CEO and Board. Positive feedback from investor calls regarding market strategy. Marketing's budget proposals are approved with minimal pushback. You're seen as a credible, commercial leader, not just a 'marketing person'.
Organisational Alignment & Collaboration
How well the global marketing vision is understood and adopted across regional teams, and how effectively Marketing collaborates with other C-suite functions (Sales, Product, Finance).
- Evidence: Regional marketing leaders actively championing global initiatives. Joint strategic planning sessions with Sales and Product yielding clear, actionable roadmaps. Positive feedback in 360-degree reviews from C-suite peers. Marketing isn't seen as a silo, but as an integrated business partner.
Talent Development & Retention
The ability to attract, develop, and retain top marketing talent globally, ensuring a strong succession pipeline for key leadership roles.
- Evidence: Low attrition rates for high-performing marketing leaders. Strong internal promotion rates. High engagement scores within the global marketing organisation. You're known as a leader who invests in their people and builds strong teams.
Market Reputation & Thought Leadership
Our standing in the industry as an innovative, customer-centric company, and your personal reputation as a thought leader in global marketing.
- Evidence: Positive mentions in industry press and analyst reports. Invitations to speak at major global marketing conferences. Our company is regularly cited for its marketing innovation. You're seen as a voice that matters in the industry.