The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Campaign KPI Achievement
How well your media plans hit or exceed the client's primary goals, like cost-per-acquisition (CPA), return on ad spend (ROAS), or reach targets.
Target · Exceed primary campaign KPIs by an average of 10-15% per quarter, across your assigned accounts. This isn't just about hitting the number, but showing the strategic thinking behind it.If a client's CPA target is £10, your campaigns consistently deliver at £8.50-£9.00. Or, if the ROAS goal is 3:1, you're hitting 3.3:1 or better.
Negotiated Added Value
The extra value (bonus impressions, content integrations, research access) you secure from media vendors beyond the basic rate card, showing your negotiation prowess.
Target · Secure an average of 15%+ in added value across all negotiated media buys. This means getting more bang for our clients' buck.For a £100,000 media buy, you secure an additional £15,000 worth of bonus impressions or a free content sponsorship, saving the client money or boosting exposure.
Media Plan Accuracy & Timeliness
How accurate your plans are when presented to the client and how consistently you deliver them by agreed-upon deadlines.
Target · Maintain a <5% revision rate post-client initial approval and deliver 95% of all strategic plans on or before the agreed deadline. We don't want last-minute scrambles.You submit a plan on Tuesday for a Friday client meeting, and after presentation, only minor tweaks (e.g., changing one channel's budget by 2%) are needed, not a full re-do.
Budget Adherence
Ensuring campaigns spend within the allocated budget, avoiding overspend or significant underspend.
Target · Maintain <2% variance from the approved media budget on a monthly and quarterly basis. Frankly, nobody likes surprises when it comes to money.If a monthly budget is £50,000, your actual spend comes in between £49,000 and £51,000, ensuring we're on track without leaving money on the table or going over.
Client Satisfaction & Trust
How well you manage client relationships, communicate strategy, and become a trusted advisor for media planning.
- Clients proactively seek your input on new initiatives
- positive feedback from account teams
- high plan acceptance rates
- you're seen as the 'go-to' person for media strategy on your accounts. They'll actually listen to your advice.
Strategic Insight & Innovation
Your ability to bring fresh ideas, challenge assumptions, and develop truly insightful media strategies that go beyond the obvious.
- Your plans incorporate new platforms or targeting methods
- you proactively suggest strategic shifts based on market trends
- your recommendations lead to measurable improvements in campaign effectiveness
- you're not just repeating last year's plan.
Mentorship & Team Development
How effectively you guide and support junior planners, helping them grow their skills and confidence.
- Junior team members seek your advice
- you provide constructive feedback on their work
- they show measurable improvement in their planning skills
- positive feedback from your supervisor about your mentoring contributions. You're building up the next generation.
Cross-Functional Collaboration
Your ability to work smoothly with other teams like Account Management, Creative, and Analytics to deliver integrated campaigns.
- You're regularly included in cross-functional meetings
- other teams praise your communication and willingness to collaborate
- projects run smoothly with minimal friction between departments. You're not just throwing plans over the wall.